O2 Outage Report in Basildon, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: London, Southend-on-Sea, Upminster, Canvey Island, Grays and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Upminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Emmss
(@EmRosePull) reported
from
Chelmsford, England
@O2 GREAT NETWORK IS DOWN AGAIN!!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Sullivan
(@OrendaBooks) reported
@O2 Can you help? Just upgraded with new package and as a customer of @virginmedia I'm supposed to get Volt. Your website won't accept this and your online chat has been busy non-stop for seven days. Can you sort this?
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michelle smith-probe
(@salfordgirl25) reported
@O2 issues with a new contract attempt to deal with this and whilst asking for the complaints procedure the caller hangs up ???
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Sophie Hepworth
(@SophHepworth) reported
@O2 Our work phones are down company wide and we are all on o2, can’t send or make calls
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Perkins Piracy
(@DanielPerkins09) reported
@O2 Hi there, your network checker says its completely fine but I can assure you it isn't. The representative in the o2 store said she had received a number of complaints herself from family and friends.
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Harry
(@HarryWoodland) reported
No way @o2 is down again
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Lorna Smith
(@las42479) reported
@O2 I’ve just upgraded to an iPhone 13 which I’ve set up with no problems. The box included a new SIM card, do I have to use the new one or carry on with my old SIM card? Also how do I enable 5G?
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Philip John Withers
(@PhilipJWithers) reported
Hi @O2 I got a new sim, but I cannot log in to my account via the app to top-up, and the top-up does not work over the phone or via the website. Looking through forums', you need to reset my account for me to get onto the app. Can you please help?
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fiona gordon
(@fionagordon5) reported
@O2 why has my WiFi calling been turned off ? I’ve tried the fix of turning my phone off and back on and checking all the right settings are enabled but it’s still not working? Can you help please
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Matt Horton
(@DrMattHorton) reported
Two weeks almost now @O2 with phone unusable since porting number from 3. No service on the sim now (this is sim number 2). O2 Guru supposed to contact us in 3 working days??? Not happened!
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Emma Lunn
(@emmalunn) reported
@O2 Barely any 2/3/4G reception for several days in South London, get 'E' if lucky. Nearby mast not working properly according to your service status. Are you going to fix it any time soon please?