O2 Outage Report in Basildon, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: Southend-on-Sea, London, Grays, Rayleigh, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Phone | |
| London |
Internet | |
| Southend-on-Sea |
Phone | |
| London |
Phone | |
| Grays |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Emmss
(@EmRosePull) reported
from
Chelmsford, England
@O2 GREAT NETWORK IS DOWN AGAIN!!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@LauraJanesDiary) reported
I am very annoyed! I went into the @O2 store because my phone keeps showing “No Service.” Apparently, even though the number is mine, I had to provide photo ID which I don’t have for a sim replacement. I walked into @VodafoneUK I will be joining them and get to keep same number.
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Rick Halpin
(@H8lpo) reported
@O2 anybody else having problems with o2
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Laura
(@LauraJanesDiary) reported
@O2 But I didn’t need photo ID to switch over to another network and keep the same number. Absolutely disgusted. Not everyone has photo ID and I could have confirmed when I last topped up and confirmed I had had that number for many years.
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Lee Harvey
(@HarveyDecor) reported
@TopCoatDecor @EE @O2 Pity they can't just be honest instead of telling me to keep trying different settings! Signal was perfect about 6 months ago.
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fyc33
(@fyc33_b) reported
@O2 I have had no service at all from this SIM card from the day it came since Tuesday approx 14:00 my EE signal went off since then I have been repeatedly told wait wait wait it’s processing no it’s not it’s only my account no it’s loads of accounts and it’s been escalated etc
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🧚🏾♀️
(@emmatabithaa) reported
@O2 are RUDE
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Harry Kirk
(@HarryKirk4) reported
@O2 priority QR code not working again in greggs
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Emma
(@emma_esl) reported
@moraynature @O2 I used to struggle with their signal when I was on holiday up there. Switched to @EE - much better!
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Sarah Munnings
(@MunningsSarah) reported
@O2 I have been a loyal customer for years. I am disgusted how this has been handled
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Lydia
(@LydiaParsonson) reported
@O2 hello, hoping you can help, I ordered a new phone direct through Samsung yesterday with an O2 SIM and selected that I'd be needing to switch numbers over... It looks like that's already happened and my phone isn't due to arrive until tomorrow - please help