O2 Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: London, Rayleigh, Basildon, Wickford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@sophieroutledge) reported
@O2 please help I’m still waiting on a response to my DM.
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Anton G
(@Antxn_G) reported
@O2 shocking customer service and abysmal signal. Been having problems with my signal since January 2022 ever since I upgraded my phone and tariff. Been given a new sim, a new device, I’ve done everything they have asked me to do, and my signal is still so bad. So what now @O2
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Mike
(@mikelucas1) reported
@O2 Hi, no it’s not a screen protector as it was straight out of the box when purchased, i’ve tried all of the settings and nothing has fixed it. Unfortunately i did get a replacement phone at the local o2 store yesterday however i believe it has the same issue
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Stephen Grace
(@SteveG170) reported
@O2 Hi. I spoke to someone on web chat yesterday and they said port request had been rejected. They processed it again and said it would happen today, however, I’ve still had no text to confirm it. Still have service on both sims and am doubtful it will happen.
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showafaceman
(@iShowWin) reported
And just as I suspected @DPDgroup_news stole my package. Apparently it was never scanned in on their end after @o2 had sent it. And now an investigation has been launched and i have to wait another 8 days or more for the conclusion #Perfect #Smdh
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Kara Šegedin
(@KSegedin) reported
@O2 I just turned my phone on at Seoul airport and in less than 30mins on my phone I have been charged £51! Something isn’t right here. I was on wifi then it disconnected at joined your network.
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Andy RV Harvey 🇬🇧 #GodSaveTheKing 🇬🇧
(@andyrv1960) reported
@O2 Morning O2 how is my request for info & reasoning of your unjust increase on my tarriff monthly payments as i did as requested last night & pm'ed screenshot of text from you ? I want this sorting asap as a very long loyal customer of yours i may considering else where. Thanx
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Marie Parton 💙
(@MKParton) reported
@O2 I am struggling to add codes to the Odeon website. Their mobile site shows no films or cinemas and their desktop won’t allow a code. Help!!! @ODEONCinemas
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Sophie
(@sophieroutledge) reported
@O2 This was sent 2 days ago my first tweet was ignored. What is the ETA for DM’s as I’ve had nothing but issues this last month and very annoyed now
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ODEON Help
(@ODEONHelp) reported
@HEELShingster @O2 Hi there, I'm afraid it isn't possible for us to change or amend a booking as previously mentioned, we would need to cancel and refund any funds on the booking for you - Luke