O2 Outage Report in Basildon, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: London, Longfield, Dartford, Upminster, Chelmsford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Longfield |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 why is the network down
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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Emmss
(@EmRosePull) reported
from
Chelmsford, England
@O2 GREAT NETWORK IS DOWN AGAIN!!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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ROGER BINKS
(@RogerBinks) reported
from
Grays, England
@CPWTweets crap service on a trade in, despite me chasing no payment for 3 weeks! @O2 #ripoff
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⚡️EMMA JONES ⚡️
(@emmaj86) reported
@O2 swear I have been entering your priority comps everyday for like 5 years and never win a thing 😭😭 is it even real? 😭😭😭😭
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Jayu
(@Jayu4456) reported
@O2 priority rewards not working. Tried to use it but says already used when even just loaded the code
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Dale Watts
(@Extinguisherman) reported
@Metline_boredom @O2 That’s exactly what they expect us to do! My QuickBooks app makes multiple copies of invoices due to the terrible data connection. Creating extra work having yo sorting it out, but they aren’t bothered in the slightest.
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Alysha
(@Alyshaa_134) reported
@O2 I would but it won’t load because the service is ****
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sean
(@Metline_boredom) reported
@Extinguisherman @O2 Thanks Dale- that’s more useful than O2’s “check service” reply. For the amount I have paid O2 over the years, I expect it to…. Work Not to have to plan my business around their network failings!!
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A.l.f 🛸♻️🏴🏴
(@Simpsonanton21) reported
@O2 Crap service in my area still This is getting stupid 2 months of a very poor data and call service in nr33 7qy area,
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Gemma Lilias Brown
(@LiliasBrown) reported
@O2 - I have no signal here in Glasgow! Is something going on? Thank you!
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Karle Burford
(@karleburford) reported
@RobLaughton82 @O2 Yep well crap.
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The Running Geek 🏃🏃💻
(@welshgje) reported
Good gosh @CeredigionCC - please sort out your parking meters to accept card payments. Trying to pay for parking in Poppet Sands is a nightmare with no mobile signal @O2
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🌱Halloween Jackfruit🌱
(@hallwnjackfruit) reported
If you buy @oneplus phone that doesn't work and connect to internet and contact them or your network provider @O2 several times you won't get any actual help. You're left on your own trying to figure out APN settings that should've been done correctly in the first place.