O2 Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: London, Rayleigh, Basildon, Wickford, Romford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Rayleigh |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Basildon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Weetman
(@GazWeetman) reported
@O2 Thanks for the swift reply. I tried to turn off “automatic network selection” and it just did the ‘buffering’ sign for minutes without producing any other options?
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fazeswayrio
(@fazeswayrio) reported
@O2 @AlliBasker Cor text or call on giffgaff so Whts the problem
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Jαу
(@Jermaine_ManUtd) reported
@O2 @Maltease81 ow is a week an acceptable time to be ignored without any support? I still haven’t received the DM you said I would receive ASAP days ago
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Dale Watts
(@Extinguisherman) reported
@chantelle_case @O2 In my opinion due to the network being clogged up due to o2 putting profit before service!! The networks struggling in loads of places, but they still push more phones onto it! One thing they never fail to do is collect their money!
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Fiona Tyler
(@FionaTyler10) reported
@O2 I've not been able to use my data for 3 days. I've been to Derby, Sheffield and close to Worksop. The only explanation I've found is a mast down in my area. I'm curious how large my area actually is now. Unable to find any other way of contacting O2 without writing a letter.
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Brian Cope
(@BrianCo48405777) reported
@O2 Perhaps you'd give me the courtesy of a reply to my reply. As things stand O2 have locked up £25 in a sim. Please advise how this problem can be resolved.
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Alex
(@alex_sutton85) reported
@O2 Thanks for the reply. I am aware of this, but when my phone says "5G" in the top status bar with 3-4 bars of signal, I expect to have 5G capability/speeds - not just nothing happening and timeouts when I try to use my browser/YouTube/WhatsApp etc.
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Drew White
(@drewsnx) reported
@O2 Any known issue with online login? I entered a stored password. Failed. Site offered to send an SMS code.. got it. Then tried stored password again and it worked! Once logged in I clicked upgrade options and it look me to login. Used stored password again - account locked.
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Joe Shorrock
(@JoeShorrock) reported
@O2 Hi, I need some help understanding the extra charges on my bill. I’m currently abroad and have been for the past few months. I activated O2 travel in case I needed data but I haven’t used any, yet there is still extra charges on my bill. Please help!
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Jαу
(@Jermaine_ManUtd) reported
@O2 @AlliBasker How is a week an acceptable time to be ignored without any support? I still haven’t received the DM you said I would receive ASAP days ago