O2 Outage Report in Basildon, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: London, Chelmsford, Romford, Southend-on-Sea, Upminster, Canvey Island and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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andrew spindler
(@spinney70) reported
Anyone else who uses @O2 in the Wirral-Cheshire area suffering with really poor coverage/signal been flitting between 3-4G for a few weeks now .
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Robert Smith
(@bobbyiscreative) reported
@O2 I have contacted you on the 03448090202 number & you do **** all. That number is for an @02 call centre in South Africa! @02 customer service is a waste of time, pathetic
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Daniel Breston
(@DanielBreston) reported
Morning @O2! Is it true that the facility to download a VAT invoice, if you are a consumer customer but your firm pays for your phone bill, is no longer available? I have tired support & they suggest it will 3-5 days to let me know.
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Ang Murphy
(@AngMurphy8) reported
@colinrtalbot @O2 Was on the phone with Tesco Mobile over issues with an O2 mast yesterday. Still don't understand how when 2 phones are lying next to each other whilst on charge, 1 can be pinged by a mast in a different, non-EU country. Thankfully, they've waived the £50 charge this incurred.
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Jodie
(@jodielouiseart) reported
@O2 I’ve done that before, and then you told me to email you, which I did, then I was told my connection was fine blah blah blah but it’s still terrible
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Mr Moon
(@Loken_Moon) reported
@O2 Nope.. that does not work. Ive done that years ago. Its part of your standard 'fob off customer with fake fixes" campeign. I had an engineer from O2 call me this morning. Im putting you on notice. I will fix the signal in my town. I wont stop until its fixed.
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andrew spindler
(@spinney70) reported
@O2 Turned device off and on again got a slightly better signal but still just 3G. Working in a town where signal 4G is usually very good
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n
(@ninmarie008) reported
@O2 my code for odeon ticket not working it asks me to select code type and none of them work ?
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Ryan
(@supacoopa10) reported
@O2 What an absolute joke that is. Stinks of seats being reserved for people in the know because I was logged on in plenty of time. Whats the point of priority exactly? It never comes through with anything useful
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Gemma Gayle
(@gemma_gayle97x) reported
Such bad communication from @O2 involving the #iPhone14ProMax 4 weeks wait and still no update! Why let people buy it if we have to wait this long. Getting impatient! When will I actually receive my phone 🙄