O2 Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent O2 outage reports came from the following cities: Basildon, London, Wickford, Romford and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| London |
Phone | |
| London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Taylor
(@RobTayl88392299) reported
@ThreeUK @O2 @VodafoneUK No signal in CV32 6NT from ANY network!! Please sort this problem out, I can’t make a phone call on my mobile let alone get any internet. Really poor service from ALL networks. I am with Three but will move to another network if this problem is sorted
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ian goldsmith
(@igold001) reported
@O2 Hi again - still no effective reception in OX495NF this morning- do you have an eta for the fix please ? Thx
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Richard Moore
(@CommunicatMind) reported
@O2 I don't doubt that 02 staff have tried to help, but I've spent close to 12 hours on the phone trying to give you about a £1,000 - and you haven't found a way to make that work. I'm fed up.
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Resurrected Cricketer 🆖 💙
(@1NickGedge) reported
@O2 Did everything it suggested and still terrible signal. You should be called O2 bar!!
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Lisa
(@lazim23) reported
@O2 Can someone help please. I have forgotten my password to log into my O2 account. I have tried resetting password and it sends a code to my phone to enter. But then it always says the code is invalid so getting nowhere!
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Nicola
(@Nixvee) reported
@O2 not happy ! Where is my phone , tracking links now not working .
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Tim Burden
(@TimJBurden) reported
@O2 Hi, can someone please sort my service issues out as a matter of urgency. I can’t receive phone calls and have no voicemail access anymore. Any online guru or call centre help has failed for nearly 3 weeks now. Please direct message me ASAP. Thanks.
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Stop the waste plant #FBPE
(@NoNW10dump) reported
@O2 Hello, My iPhone won’t send me six-digit codes to log on websites. Please can I have some help - 202 number has cut me off 3 times in a row.
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j r
(@_j0shuax) reported
.@O2 I would just sort it out through web chat if that was even available-I’ve been trying to get connected but always says the service is not available. Was great to wait in a queue for 45 mins for someone to answer the phone just to say she’s actually finishing and to call back
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Caitlin Hocking
(@ctothaat) reported
Hi @O2 am experiencing issues unlocking my iPhone8 with yourselves. Guidance online not working and when i try to call 202 it directs me back to the website so am constantly going in circles :(