O2

O2 Outage Report in South Ockendon, Borough of Thurrock, England

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The latest reports from users having issues in South Ockendon come from postal codes RM15.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Ockendon, Borough of Thurrock, England 06/29/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Longfield, Ilford, Dagenham, Chigwell, East Ham, South Ockendon, Abbey Wood, Grays and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLongfield Phone
United KingdomIlford Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • Payney26 The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • eshaankansal Eshaan Kansal (@eshaankansal) reported

    @O2 you guys have the worst internet service.

  • AaronFalkirk Aaron Smith (@AaronFalkirk) reported

    @O2 recently taken out a new @virginmedia / @O2 VOLT contract with yourselves. Provided PAC code and ended up with a split port. Can make calls but unable to receive calls. Over 1 week on, numerous calls and no resolution. Can you help or pass me to the right team?

  • stu0801 Stuart Linnett (@stu0801) reported

    @O2 And still @o2 have not responded to my emails sent to complaint review service with the first email being sent on the 5th June, after previously speaking to the customer service team about a week to 10 days prior to that! Awful service and I will be closing my accounts soon!

  • imacherald David (@imacherald) reported

    @O2 I activated the perplexity offer but did not complete the registration process and now can’t find the voucher code to complete before August 1st cutoff date. Can you help? Thanks

  • a132ksandar Ale (@a132ksandar) reported

    @OliviaMarie987 @O2 I have the same problem. In the US too. It's been going on for days.

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

  • CallumstuEllis Callum Ellis (@CallumstuEllis) reported

    @O2 NEVER becoming an O2 customer again. Trying to cancel during my cooling off period and are making it incredibly difficult and breaching your own terms set. 👏🏽

  • FootittAnt Ant Trevers-Footitt (@FootittAnt) reported

    Hey @O2 I recently left you and moved to @ThreeUK I owe a final payment - not a problem - I assumed this would be collected by direct debit. Now receiving texts demanding the £11 and for love or money can’t get through to talk to anyone and sort it. Can you help?

  • daveisageneric daveisagenericname (@daveisageneric) reported

    Hard to imagine a worse customer service experience than trying to upgrade with @O2

  • LucySharppp Lucy Sharp (@LucySharppp) reported

    The customer service @O2 have given my 71 year old uncle after some one has made fraudulent activity from his account, gained access to his phone and tried to steal large amounts of money from him is beyond disgusting