O2

O2 Outage Report in South Ockendon, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Ockendon, Borough of Thurrock, England 01/28/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Chatham, Rochester, Bromley and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsshsuth Shsh (@itsshsuth) reported

    @O2 Hi can you explain why my son is waiting 3 days for his new phone to be reconnected with his old number. Left now without ANY service, and paying handsomely for the privilege. Who knew a lost phone would take over a WEEK to sort. Ridiculous

  • nathant1985 Nathan (@nathant1985) reported

    @Gatt_ @O2 Pretty poor speed for 5G, granted lots of variables

  • arliv37918108 ar37918108 (@arliv37918108) reported

    @Gatt_ @O2 Their mobile reception is awful.

  • 3Luv102 3Luv - New Single out - click on link below (@3Luv102) reported

    @tescomobile @WhichUK @O2 This one location happens to be where I live so I think this is a big enough challenge as it is! To top off the crap signal my data hardly ever works as well. I want a reimbursement otherwise I'm going to cancel my direct debit until this is sorted as the service is inadequate!

  • jav_998 Jav (@jav_998) reported

    @O2 I set up an o2 account it says it will take 48 hours to set up and if it doesn’t let me log in, I should to contact help. It’s been two days

  • B1G_SI Si 🏴󠁧󠁢󠁷󠁬󠁳󠁿🖤💚🖤🏉 (@B1G_SI) reported

    @O2 Never mind EU roaming id like to be able to use my phone in the UK . No signal most days people cant get hold of me unless im on Wifi

  • Phantomski David Dosoudil (@Phantomski) reported

    Dear @O2 Yet again I have to use Twitter to escalate issues that remain unresolved as if no one cared. I’m in the Czech Republic (again) and I can’t make/receive calls (again). Most of the time the network doesn’t even connect. Another (non-O2) SIM works no problem. Help?

  • crewsader808 Eddie Wilde (@crewsader808) reported

    @O2 how come when I'm in my home town of Crewe or visiting North Wales Conwy, Rhyl area I struggle to get ANY network coverage but sat in Ibiza I have 5G

  • slp_29 Sarah Morris (@slp_29) reported

    @O2 Still waiting for my number to be ported was scheduled for 27May - have called 3 times now - been told to wait - still not sorted. Help!

  • stavrosRN Lex (@stavrosRN) reported

    @O2 It's started in Wrexham, took me 20 miles before Spotify got an internet connection. Stopped in Chester for a while, full 4G signal but no internet connection. Now at my mother's on WiFi. I only want to listen to music when out and about. Not a lot to ask for at £50pm