O2

O2 Outage Report in South Ockendon, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Ockendon, Borough of Thurrock, England 01/18/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Chatham, Rochester, Bromley, Basildon, Ilford, Bexleyheath and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomGrays Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomChatham Phone

Community Discussion

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O2 Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    Sorry scratch that, looks like a problem with @O2 mobile data!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • sjetaylor Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 hi, I’m seeing you reply to tweets you’ve received recently but I’ve had no reply to the one(s) I’ve sent you this morning. (No service since 5pm yesterday - no updates, no help, no help!)

  • Jleehonw Jamen Lee (@Jleehonw) reported

    Been transferred to 5 sales/ CS team, no one got a clue how to sign me up for eSim as a new customer @O2. Can someone advise me?

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 my SIM is not working. I'm unable to make calls nor received. I work in a GP and I need to use my phone daily. Can someone get back to me ASAP! Contact us on O2 is useless. No help what so ever!!! This is so disappointing!!

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 service still down!! No updates on your website. No idea if or when it might be fixed. I need my phone out and about for work. How do I find out what’s going on?

  • princess_knicks princess knickers (@princess_knicks) reported

    @JayKuma92344190 @O2 I’m having the same problem in SW2 since 5pm yesterday. Can’t get any help or replies to my tweets. I need my phone for work too - just had to contact all my clients to tell them when I leave the house - I can’t be contacted.

  • LouPledger Lou Pledger (@LouPledger) reported

    @O2 I have taken out the virgin media volt offer as recommended but I am unable to set up a My O2 account for some reason? At the moment I am not able to reap the benefits of having this o2 number on the volt offer until I have this set up, help needed

  • RomanGeezer RG (@RomanGeezer) reported

    Hey @O2 after 30 minutes on the phone I am still unable to dial my colleagues in Ukraine. You claim “free calls to the Ukraine” yet are unable to switch my phone to dial there. Your service is useless. Now using Skype because your staff literally have no idea what they are doing

  • Mary_Fl84 💛💚 Mary ****** 💙💖 (@Mary_Fl84) reported

    @O2 how do I contact customer services speak to real human please? Tried for 2 days your automated services really starting pi** me off. Excuse my french. #O2 #CustomerService #thursdayvibes

  • danielbrady82 Daniel Brady (@danielbrady82) reported

    Everyone’s getting in on the bill increases aren’t they. @O2 just e-mailed me and so did @SkyUK. Fluff it that it’s essential to provide a better service, which we know is pants. So customers can’t change tariffs mid contract without being charge but you can do it and it’s fine

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 still no service - no reply from you, no live chat agents available on your app, no updates. NOTHING. DOWN SINCE 5pm YESTERDAY