O2 Outage Report in South Ockendon, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: Grays, London, Chatham, Rochester, Bromley, Basildon, Ilford, Bexleyheath and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Chatham |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Toby Adams
(@tobyadams) reported
from
Dartford, England
@O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Sharon Mitchell
(@purpleandpunk) reported
from
Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jess
(@jegcantweet) reported
@O2 our issue was resolved eventually but this shouldn’t take over 2 hours to complete. When asked to escalate to manager level we were told “they will repeat what I’ve said”. Really poor performance & haven’t received any way to review the call.
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Paul Alexander
(@paulalex1) reported
Hey @O2 how many hours and how many ‘advisers’ are we going to have to talk to about a fraud that was committed by one of YOUR staff meaning we have paid for a mobile number for the last 3 years that we have never asked for, needed or used?
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Minnie and Boo
(@MinnieandBoo) reported
@O2 zero service from lady at Team Valley, Newcastle store. Was going to buy a @nothing phone but she was not interested. No customers in store. #lostsale #poorservice
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chris fear
(@bluegaschris) reported
Really disappointed and let down by @O2
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Andy Cole
(@andyc_plymouth) reported
@virginmedia @O2 Yes: six times. They refused to talk to him on two of those occasions as when they try to trace an account for him they only find my mum’s account at the address and obviously their names aren’t the same. They’ve said an order number would help, you won’t tell him it.
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'Doll
(@dolliedaydream_) reported
@O2 hello can you reply to my dm please my phones not working and I don’t know why
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jess
(@jegcantweet) reported
@O2 really disappointed in the service we received over the phone yesterday. Spent over an hour being spoken down to by a member of staff only for her to admit she had misread our account before directly sending us through to a different department
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Smush2
(@wayneede) reported
@O2 my phone is paid off next month and my app says that my Airtime Bill is £14.78 but it’s usually £34.78 and my Monthly device plan says “Overdue” but goes out every 19th of the month no hassle! Help!
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Paul Alexander
(@paulalex1) reported
We spent 2 hours on a call where the ‘adviser’ admitted that there was an issue, raised it higher up within @o2 and said someone would call us back
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Kate Bond
(@Katewells01) reported
@o2 hello is your network down in Greenwich? I can’t seem to get any signal anywhere for some reason today. It’s just coming up as “no signal”