O2

O2 Outage Report in South Ockendon, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Ockendon, Borough of Thurrock, England 04/25/2024 05:20

April 25: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Ilford, Longfield, Abbey Wood, Woodford Green, Bromley, Chislehurst, Dartford, Woolwich, Newham, Bexleyheath, Chatham, Rochester, Upminster and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomIlford Total Blackout
United KingdomLondon Total Blackout
United KingdomLongfield Internet
United KingdomAbbey Wood Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • addzeeyy Adam👨‍💻🎨 (@addzeeyy) reported

    @O2 "My O2" has been broken and not loading for the past like week, It only works if you turn off WiFi and use mobile data.

  • Kailoubee Kai Lou (@Kailoubee) reported

    @O2 Your customer service is absaloutley disgusting!

  • SarahWarringt20 Sarah Warrington (@SarahWarringt20) reported

    @O2 @TalkTalk just spend 1hr 15 minutes trying to get my vulnerable elderly dad’s mobile transferred to 02 as his phone is broken - £5 per month sim only - but he only has a building society account. @O2 apparently can’t facilitate this without a bank card! He’s 82 & shielding!

  • chahar0 Chahar Hafta (@chahar0) reported

    @O2 I am trying to help my elderly father with his O2 account but no way of talking to anyone on the phone. He tried to swap to a sim on a new phone but it is wrong sim type and now he is unable to use either sim. Where can we get help?

  • Nixvee Nicola (@Nixvee) reported

    @O2 not happy ! Where is my phone , tracking links now not working .

  • mezzyc84 Mary C 💙 (@mezzyc84) reported

    @O2 does anyone ever answer the phones? Been waiting for 40mins for someone to answer. I cant call on my phone just keeps saying call ended and messages won't send. Shocking service

  • OhFionaKennedy Fiona Kennedy (@OhFionaKennedy) reported

    @O2 For around a week now, every time I send a text, it takes around 5-10 mins 'sending'. Is there an issue with the network?

  • therealdeekelly Dee Kelly (@therealdeekelly) reported

    @O2 pls pls pls day 3 no service on both o2 phones - missing important work calls and messages - that poor engineer still cant be up that mast surely

  • Bundi279 Adam bundock (@Bundi279) reported

    @O2 Hi, i have only been back with you for a few months and i must say that the service you offer is the worst i have ever experienced, all attempts to contact you either just refer you back to the same help page by ending the automated phone call or live chat says not available

  • rachycheree Rachel Callaghan (@rachycheree) reported

    @O2 have sold an absolute dream with this iphone 12 pro crap! Never known a camera so bad in my life and now i can’t get hold of no one to be able to change my phone before the close date 🙄