O2 Outage Report in South Ockendon, Borough of Thurrock, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: Gravesend, London, Woolwich, East Ham, Upminster, Dagenham, Gillingham, Rochester, Chatham, Barking, Newham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Phone | |
| London |
Internet | |
| Woolwich |
||
| East Ham |
Phone | |
| London |
Internet | |
| Upminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
-
Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
-
duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
-
Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
-
Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
-
Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
-
𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
-
Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
-
Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
-
Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
-
Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
-
Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
-
Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
-
Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
-
Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Angie Foskett
(@angie_foskett) reported
@O2 I’m not receiving OTP passcodes on my phone. I’m currently in Cyprus, connected by WiFi, enough data so can’t see why I’m having an issue. Started having problems yesterday but texts did eventually come through. Today nothing. I need to do online banking for myself and mum.
-
shahzad khan
(@shahzadkhan7000) reported
@O2 MR Stephen one of your employees harassing me and discriminating on call and was rude and i have evidence of his recording and from other o2 customer service what they said he harassed employee whoever try to help me and many customer service person from o2 said we recognised !
-
Mikey Austin
(@Austin9Mikey) reported
@O2 why is my sim card still not provisioned? Spoken with 5 CS reps today from another number and cut off 4 of them... Still waiting to use my phone after 8 days. No one at O2 gives a crap #notimpressed #badcustomerservice
-
Claire
(@hughesclaire39) reported
@O2 @GoodThingsFdn @virginmedia Shame service isn’t very good
-
Mark
(@markdansell) reported
@O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?
-
shahzad khan
(@shahzadkhan7000) reported
@O2 What sort of ******* petson you hired on complain team@who harassed customer and haras own o2 employees who try to help and already said i received terrible service because of this ******* one petson MR stephen
-
Danny F
(@MrDanF35) reported
@O2 I am not happy,Spoke to one of your advisers and told I had a call back "booked" by a senior manager and no call back! Please can you get back to me about this. Thanks as been a long time customer of O2 and this isn't good customer service..
-
Dominic C-Scott
(@DomCScott) reported
@O2 Hi, trying to redeem a Shop Disney code for £10 and it’s saying not valid. Can you help?
-
.
(@LostitNft) reported
@cjenscook @O2 Been using them about 5 years now. Never had an issue. I pay £6p/m, unlimited texts, calls & about 2gb data. Accumulated 10gb now which carries over. The big bonus is that each time you pay the monthly, it adds to your credit score! 1 month minimum contract term. Sim only mind.
-
Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 @GoodThingsFdn @virginmedia You have the worst service ever, phones don’t work in London and your customer service team takes 1 hour to pick up calls, no service, no internet, charging so much and no customer service available, this is absolutely disgusting.