O2

O2 Outage Report in Upminster, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upminster, Greater London, England 01/20/2026 12:30

January 20: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upminster, Greater London, England

The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley, Basildon, Waltham Cross, Ilford, Bexleyheath, Poplar and Wickford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hobbit_Girl Michelle D (@Hobbit_Girl) reported

    @virginmedia @virginmedia @O2 the problem has changed - almost worse! I have to add my phone number EVERY time now just to get kicked straight out of the loop. I’m in meltdown!

  • justpotter1ng Ange🌸 (@justpotter1ng) reported

    @chrisma5on @O2 I have been trying for hours .. sometimes I manage to get to the login screen, even get to enter my number … but then it crashes and even when I get the code it’s gone back to “enter your number “ screen😡literally am tearing my hair out. Shambolic

  • hypergriffa ms griffa (@hypergriffa) reported

    @O2 Still not working, what did you expect of course it was going to be a nightmare??

  • LawTRICIA Tricia 💙 (@LawTRICIA) reported

    @virginmedia the @O2 priority tickets site down all day 😡

  • barfield_hannah Hannah Barfield (@barfield_hannah) reported

    @O2 Cannot get into the app, get the log in page but the code never comes through or it crashes before I get that far… Cannot believe this is still an issue, please get it sorted @O2 it’s not working.

  • NeilyH NeilyH 💙 (@NeilyH) reported

    @O2 Priority is your companies differentiating offer that is supposed to attract customers. Is there anyone in O2 that thinks this debacle is doing anything other than annoy the hell out of your current customers and warn every non-customer to avoid you like the plague?

  • TaylorGav Gavin Taylor (@TaylorGav) reported

    @O2 Unbelievable that you didn’t foresee this, to make things worse people are reselling at stupid prices. What a farce.

  • AW02AKW Alex Wall (@AW02AKW) reported

    @O2 absolute joke today, hung up on by sales because I didn’t want to buy anything and wanted to speak to CS. Priority down because they couldn’t foresee people wanting to see PK. Spoke to CS who basically said they can’t give me my code despite saying they could beforehand

  • Samsy2353 David Sams (@Samsy2353) reported

    @O2 @ChrisPe99357735 lol, let us login then! 10 am it is now 14:10 still can’t get access.

  • gp1588 Garypotter (@gp1588) reported

    @O2 Get to the buy tickets ,just sends you to google map of where you are ,absolutely pathetic 02 ,people on 3 network have had no trouble buying