O2

O2 Outage Report in Upminster, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upminster, Greater London, England 12/05/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upminster, Greater London, England

The most recent O2 outage reports came from the following cities: London, Waltham Cross, Ilford, Bexleyheath, Poplar, Wickford, Romford and Erith.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Essie82496300 Essie (@Essie82496300) reported

    @O2 how do I make a complaint? I’ve tried via your customer service number but no one seems interested in returning my call. Your representative promised my situation would get looked into but now I feel ignored. I’m currently on the phone to O2 - 1 hour later I’m still on hold

  • EmmaNix80 Emma (@EmmaNix80) reported

    @O2 trying to port my old number to o2 can't do it online can't get through on the phone can you help?

  • F1JuniorDragon georgia (@F1JuniorDragon) reported

    @O2 live chat is impossible to get hold of??? The app/website just sends you round in circles. Any help???

  • MilnerRich Richard Milner (@MilnerRich) reported

    @O2 no 4G signal whatsoever in Worcs/Midlands. Others on network saying the same. Tried your guide and still nothing. This is URGENT as need to contact my son for school pickup

  • YellowtailFP Dennis Hall (@YellowtailFP) reported

    @CashQuestions @O2 Good idea. Might have to, after a long wait the call got answered and was immediately cut off - not a word spoken other than my forlorn 'hellooooo' into the ether. Lousy phone service from a phone company.

  • financialwalker Alasdair Walker (@financialwalker) reported

    @YellowtailFP @CashQuestions @O2 Telecoms companies are universally useless. My first job was an Orange shop, and it was awful then, and it hasn't got any better since! There is a "hidden" bolt-on that your rep forgot to add to your tarriff. It was the main reason for leaving o2, they struggle with iphone.

  • CashQuestions Annie Shaw (@CashQuestions) reported

    @YellowtailFP @O2 Have you got an O2 shop near you? I've just sorted out my broadband by calling into a high street shop rather than hanging on the phone and doing Option 1 and Option 2. You end up in the same place but with a face to face person accessing your account + dealing with your problem!

  • BelleBeThere BelleBe (@BelleBeThere) reported

    @O2 Hello, I’m currently abroad in Mexico and I have connected to the device Movistar. The data won’t work despite me having the correct bolt ons and resetting my network settings I keep getting the error “could not activate mobile data network” please help

  • Darren__1996 Darren Bleasdale (@Darren__1996) reported

    @O2 My workplace all of our 02 registered devices have had the same issue today cleared cache and data off the phone application on android but the voicemail message still comes up with "02 new voicemail"

  • tazzy251 David Bromley (@tazzy251) reported

    @O2 Why is it I’m now into week 3 of waiting for a managers call back. I’ve made over 20 calls to @O2 with no response. I’ve now also reported @O2 to the Ombudsman for their utterly appalling “service”!!