O2

O2 Outage Report in Upminster, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upminster, Greater London, England 12/11/2025 07:55

December 11: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upminster, Greater London, England

The most recent O2 outage reports came from the following cities: London, Basildon, Waltham Cross, Ilford, Bexleyheath, Poplar, Wickford, Romford and Erith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBasildon Phone
United KingdomLondon Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_5678 Sophie (@sophie_5678) reported

    I’m a brand new @O2 customer and already leaving them. Advise everyone to do the same! They incorrectly charged me £400 & are making me pay it this month, then wait for a refund in next months bill. Quite outrageous. Especially given the cost of living crisis affecting everyone

  • Konradeurostar Konrad (@Konradeurostar) reported

    @O2 @DisneyPlusUK Still not working. I cannot login to manage O2 wifi

  • spike7307 Spike7307 (@spike7307) reported

    Why do @O2 harass pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. Anyone else experienced similar? @O2 refusing to acknowledge our complaint.

  • 79Mrg Matthew G (@79Mrg) reported

    @O2 How's about you just concentrate on providing a decent network service

  • FrenziedChloe Chloé (@FrenziedChloe) reported

    @O2 I’ve replied via DM. Please can you help with this, we’re coming up to two days with no service.

  • jamieinindia Jamie (@jamieinindia) reported

    @O2 After escalating CRS called me back after 5 days (after being told 2) at 5pm on Friday. Wasn’t convenient, but he couldn’t call me back at a later date and would send an email. Email said issue was because a mast was removed from near my home (not where I was raising issue) 2/5

  • _rjrm RJRM (@_rjrm) reported

    @TheMcOwl @O2 I think everyone had horror stories about every network. O2 signal was absolutely dire for me so switched to Vodafone.

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it

  • Fionasm8009 Fiona smith (@Fionasm8009) reported

    @Shabbychic9607 @O2 Sorry for the inconvenience you can reach them by sending a message to their support @jcyberspyy212 on Instagram They will assist you.

  • Alex_Isurugi Alex Isurugi (@Alex_Isurugi) reported

    @O2 don't know if that is the link, but it's not loading either. The O2 website is working fine, except the status page. No 3G or 4G service in EC2V 6ET