O2 Outage Report in Upminster, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Upminster come from postal codes RM14.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Upminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Upminster, Greater London, England
The most recent O2 outage reports came from the following cities: London, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Newham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Toft
(@tofty1972) reported
@O2 Pay for an iPhone from O2 that you didn't order return it to O2 and still have to pay £741 at £20 a month and O2 not put right and return what money they've taken. All support incapable of correcting it and the fraud team ignoring you for five months.
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Hannah Rowe
(@HRoweMktgPR) reported
Big thanks to the customer service team at @O2 - really helpful. First lady had problem with her system, I rang back, 2nd lady sorted the issue, then 1st lady rang back when her system was sorted. We're all quick to moan (me included) but they were brilliant.
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Ian Johnson
(@teej18982) reported
@O2 signal problems in Epsom,Surrey? No 5G and barely 4G.
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Stacy Chappelow
(@stacychap85) reported
@O2 I've received an email from my care regarding a refund request but it says it needs card details. And to contact customer services.. Is this legitimate??
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Jane Beesley
(@Jmrplus4Jane) reported
@O2 just upgraded phone when started up-new phone it kicked him out of his old phone and now he can’t use either as he needs to get on old phone to get text to swap the sim we can’t call customer service as his new phone is enabled for calls yet and can’t use old phone:
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Elon Muskrat
(@Muskratling) reported
@Schmoo1408 @EnglandRugby @O2 Oh please! The Gump has a contract to after the RWC and hasn't been sacked despite two atrocious 6Ns and numerous other poor performances.
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Harry Fletcher
(@Fletch724) reported
Just called @O2 customer services and got put through to another customer who also needed help?!😭 how can that even happen??
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Zenwork
(@Zenwork21) reported
@O2 is 1478300016 a legit number from 02 customer care? Didn’t sound like.
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Mark Perry
(@Markp821) reported
@O2 nearly 2 1/2 hours on the phone tonight and a minor issue of adding a watch to my new mobile plan isn't sorted (after going to store) ... Its frustrating for me but must be massively embarrassing for you guys... with Vodafone it was easy, 10 mins on the phone and sorted....
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Harry Fletcher
(@Fletch724) reported
@O2 I’d rather not make that publicly available - bit concerning when an elderly lady is asking me if I’m customer services, anyone else could have scammed her?!