O2 Outage Report in Upminster, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Upminster, Greater London, England
The most recent O2 outage reports came from the following cities: Grays, London, Rochester, Bromley, Basildon, Waltham Cross, Ilford, Bexleyheath, Poplar and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Fitzgerald
(@fitzy89) reported
@O2 Also after topping up, I can only change the tariff for the following month, and not the current month. Is there a self-service way to achieve this on a new sim card without calling you?
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WhySoSerious!?
(@J0K3R_GaNg) reported
Hey @O2 you want a new customer? Think @EE have forgotten the importance of honesty with their customers 🤔
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Davies
(@hayleydavies121) reported
@O2 Do you have any idea when the mass on Wallasey is going to be fixed. Its *************** now. Its been down for month and now we can't receive or make calls. Some of us are waiting for important phone call. Get it fixed.
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Gaz
(@Ga33a46) reported
@o2 your service is dreadful
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Bent Copper
(@bentcoppper) reported
@MPD_Online @O2 tried to buy a phone from mobile phones direct - horrid experience, 1 week later and still no phone, order 080120163, then 13 mins on hold to cancel it. am now heading into town to buy one directly with 02.
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia It's happening everywhere since VM went over to @O2 , your employer has done a cheap deal and now thousands of people are forced to live with that bad decision. According to the press this could be the largest number of people porting away since cellnet ! Know your history.
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John Day
(@Hullthecodcast) reported
@O2 Like **** you did. Nothing whatsoever. I go to make a call and get transferred to your payment line. Ive no issue making payment, but you definitely did NOT email/text, bugger all. THIS is the only way to contact O2 no app, no number. You cannot contact the number above either.
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Nicky Vignoli
(@NicVig) reported
@O2 Any other suggestions? If I do manage to get a connection & have a call, the call will always disconnect. What is going on? I can’t believe I’m having to pay full price for such an unreliable service which literally does not allow me to communicate.
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Amy Hortop 🇺🇦
(@amy_hortop) reported
@WalkinshawAlex @O2 Ask to raise a complaint and if they don't deal with it then take it to the ombudsman.
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Bob Hannent
(@bobdvb) reported
.@O2 and @VodafoneUK my wife wanted a new phone. But apparently now you're now so paranoid that potential customers can't actually pick up phones. The phones have to be locked in big metal cages, apparently. Service like this is killing retail.