O2

O2 Outage Report in Upminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upminster, Greater London, England 01/18/2026 14:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Upminster, Greater London, England

The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley, Basildon, Waltham Cross, Ilford, Bexleyheath, Poplar and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomGrays Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tilley441 Tilley441 (@tilley441) reported

    @O2 hey why didn’t I get the #EmergencyAlerts today? I know @ThreeUK had issues but heard nothing about @O2

  • liz_olney Liz Olney (@liz_olney) reported

    @VMO2News @O2 No alert for me on O2 - iPhone emergency and severe notifications are switched on

  • Tony_H58 Tony Harrison (@Tony_H58) reported

    Still waiting for our Emergency Alert, Almost SEVEN hours on. Mrs_H and I both haven't received it. What's going on @O2 ?

  • SkyLightStars12 🏴󠁧󠁢󠁳󠁣󠁴󠁿ENOUGH IS ENOUGH🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SkyLightStars12) reported

    @O2 I didn't get the emergency alert today 😎

  • Searan15 Saeran the Wanderer 💙🇺🇦 (@Searan15) reported

    Why did my phone on @O2 not receive the emergency alert today? Are you investigating why phones did not receive it like @ThreeUK are doing?

  • JordanW59131645 Jordan Watson (@JordanW59131645) reported

    @O2 been waiting nearly a week for my new phone to arrive and it still hasn’t even gotten through “review” yet! i’ve called multiple times with little help received and id like to know when i will receive or whether i should cancel and purchase from elsewhere 😩

  • lmkrun Loop (@lmkrun) reported

    @O2 didn’t get the government alert. Emergency and severe alerts were turned on. Hubby got his from Vodafone and my work mobile on EE got it all on the same table

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    Well, for some reason my phone didn't go off yesterday - and the signal was down to H+ instead of the usual 4G... was this a @giffgaff or @O2 problem in Thanet?

  • thelegalbond Kate Bond (@thelegalbond) reported

    @O2 Should I be concerned that I didn’t get the emergency alert? Alert is switched on in notifications and I’m on 4G/5G signal. I heard this is the same for a lot of other people

  • LauraTaylor937 Laura Taylor (@LauraTaylor937) reported

    @O2 @GOVUK still haven't received my emergency alert... notifications were on and the rest of my household received theirs (my partner at 14:59 my son got his at 15:20) fingers crossed I'm with them if an emergency happens or I'm stuffed!