O2 Outage Report in Upminster, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Upminster, Greater London, England
The most recent O2 outage reports came from the following cities: London, Romford and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| Romford |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Krystle
(@KrystleLesley88) reported
@O2 your website is impossible! I've smashed my phone screen and want to get it repaired through the insurance I have with yourselves but your website keeps sending me round in circles. Please help!
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Crazy Dazie
(@missdazie0909) reported
@O2 @Aliceliveing_ @canopyandstars Is your website working yet? always tech error not working for days.
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Kyle & Evie 💙 - 🤔 each day's a gift, not a given
(@Heretoanywhere) reported
** I have spent the last 7 years arguing with @EE AND @O2 as to why i have v poor signal at best! An engineer eventually admitted (& i don't think he was supposed to) no one company owns the mast, so no one company will take responsibility but the location is NOT suitable ...
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holly bannis
(@HollyBannis) reported
@O2 absolutely disgusting customer service from o2 for over a year now trying to sort one simple problem!! No promised call back received from a manager and I’m sick of spending an hour a time to get no where. PLEASE CAN A MANAGER CALL ME!!
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Chloe
(@ch1lloe) reported
As soon as I can leave @O2 I will be doing, have 1 bar of signal and pay £40 + a month to not be able to use my internet and have virtually no signal. Rang customer services who have just said it’s a problem with one of the masts in my area and they don’t know when it’ll be fixed
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roberta trew
(@Trew1Trew) reported
@O2 Travelling to UK from USA, I find O2 wi-fi awful. O2 is well aware that most overseas guests have their phones on airplane mode, yet O2 insists on trying to send codes by text to enable sign-in to wifi. Still did not work when I hit "No mobile coverage": thus, no wifi😠
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Moira M
(@reiver_rover) reported
@kathrynmaryhall @O2 Thanks Kathy, it's just an interim solution until we get our BT Broadband on the 27th but certainly a lot better than having to go down to the bottom of the garden to make a phone call!
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jack
(@jxckxpj) reported
@O2 I say this with my whole chest - you are the shittest network in Manchester by a mile
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Sean 3D
(@Sean_O_Tron) reported
Wish I could turn off 5G on my phone. Not because I believe in any of the conspiracys, it's just crap and way slower than my 4G was. @O2
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holly bannis
(@HollyBannis) reported
@O2 @Aliceliveing_ @canopyandstars Absolutely disgusting customer service my issue has not been handled AT ALL for over a year now PLEASE CAN A MANAGER CONTACT ME! It’s outrageous.