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O2

O2 Outage Report in Upminster, Greater London, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Upminster, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Upminster, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, and Chigwell.

CityProblem TypeReport Time
Newham Phone 2 days ago
Bromley Wi-fi 15 days ago
Poplar Phone 24 days ago
Brentwood Phone 26 days ago
Gravesend Phone 26 days ago
Chingford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • Lifestyleyourh1
    Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • QueenMarkgaret
    scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • claireleonePR
    Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • kostas1903
    Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • CHellicar
    Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • EightyThor
    🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • Rachel_Coombs
    Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • Rachel_Coombs
    Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • jessicataylor_x
    jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you