O2 Outage Report in Sutton at Hone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent O2 outage reports came from the following cities: London, Sevenoaks, Newham, Grays, Dagenham and Catford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Phone | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Weather London
(@WeatherLondon) reported
from
Bexleyheath, England
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊
(@amnajanine) reported
from
Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Jones
(@adj31) reported
@O2 Tried that doesn't matter which network I use? been away for three days now can't contact o2!
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Anna_D
(@AnnaWondering) reported
@LiveLancs @O2 have advised me that building works have caused the problem. They can’t access the mast to fix it without permission from the council. They can’t guarantee it’ll be fixed by 31st August, that’s just when they will give another update. Appalling customer service
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Anna Happiness 🥳
(@Annasie1018) reported
@O2 CO5 9AA I got text updates last time but nothings improved. Looks like others are having issues in my village too
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Alex Hughes 🏳️
(@achughes16) reported
Getting help from @O2 is impossible, it's like they are trying to make it as difficult as possible so you give up.
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Anna Happiness 🥳
(@Annasie1018) reported
@O2 for months O2 has become awful in my area. Signal is rubbish, certain spots you can't get internet or it's so slow. Keep being told it's due to work going on but how long is that going on for? Paying for crap signal is getting really annoying!! 😫
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hayley
(@hayleeyx) reported
anyone else having issues with @O2 signal today?
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Andrew Jones
(@adj31) reported
@O2 Spain? Done the reset again and data is working fine but when I call someone I get a message saying this option is unavailable please contact customer@services??
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ⓒⓛⓐⓘⓡⓔⓟ
(@PalmerC73) reported
@O2 disgusted with your customer service my dad is getting emails chasing £488 that you took out of his account that you shouldn’t have because of incompetent staff dealing with the issue incorrectly. He’s 79 and so stressed with it all
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Colin Farthing
(@Ronbus87) reported
@O2 But as @o2 and @virginmedia have joined forces and my Internet is down until 18:00 I'm having to hotspot from my data to carry on working. Would my data be unlimited for at least this time?
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Kate1245
(@Kate12451) reported
@O2 hi can you please give me the customer service number ? I can go in more detail through direct message.