O2 Outage Report in Sutton at Hone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent O2 outage reports came from the following cities: London, Dagenham, Barking, Newham, Longfield, Upminster, Bromley, Leyton, East Ham and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Dagenham |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 why is the network down
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Natalie Woods
(@Nats2801) reported
from
Swanley, England
What’s happening on o2 had no signal for approx 3 hours now. @O2
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ROGER BINKS
(@RogerBinks) reported
from
Grays, England
@CPWTweets crap service on a trade in, despite me chasing no payment for 3 weeks! @O2 #ripoff
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davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Mat Skipper-Banks
(@DaFluffMeister) reported
from
Bexleyheath, England
@O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vix M
(@Nerd_with_bird) reported
@O2 free weekly nero was the only good thing I had to say about the network... roll on July when my contract ends...
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Robbie
(@rstantonmedia) reported
Can someone from o2 explain why their network is so ****? EE can flipping land a Plane with their Wifi and 5G and o2 cant even let me watch a 15 second TikTok without Buffering! Waste of money! Defo changing when I upgrade @O2
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Paul
(@paulhayward200) reported
@O2 @nothing Oh well if they are using O2 they will get nothing. No decent signal, No decent customer service . Nothing.
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RaeRubyRae
(@RaeRubyRaeK) reported
@O2 really needs an attitude adjustment. The customer service apathy is appalling! Been saying it for ages & if you move to a sister company they literally say ‘well we’ll still be making money off you so…’ totally bloody vile arrogance! 😡
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~ Sophie ~
(@sophie_massey1) reported
@O2 got a new SIM card but nowhere on the packet does it give the mobile number, please can you help?
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Mac
(@mcmasterr) reported
The only reason I put up with your awful 4G coverage was for my free weekly Nero and now its monthly?! @O2
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Colette
(@Colette97039026) reported
@O2 I’ve been a customer for 10 years and honestly given the current financial struggle a lot of us are facing at the moment, I’m so sick of constant O2 Priority Tickets texts. I go to a food bank every week with a baby under 2, I’m not going to any gigs
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Kevin
(@SmugFaceKevin) reported
@O2 Is that the end of your help?
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Robbie
(@rstantonmedia) reported
@O2 None of these steps help! youve just got a really bad network service and you’re charging me an extortionate amount of money for a 5G service you cant even provide and a 4G network service that barely knows what its doing! Seriously unimpressed
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Debbie Greenaway
(@debbiegdraws) reported
@O2 Hello. Please can you help. My mum is an o2 customer. Are you able to tell her if her phone is locked to o2 if she provides the IMEI number?