O2 Outage Report in Sutton at Hone, Kent, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sutton at Hone, England

The most recent O2 outage reports came from the following cities: Bromley, Poplar, Gravesend, Ilford, Upminster, Abbey Wood, Dartford, Newham, and Waltham Forest.

City	Problem Type	Report Time
Bromley	Wi-fi	12 days ago
Poplar	Phone	21 days ago
Gravesend	Phone	23 days ago
Ilford	Wi-fi	29 days ago
Upminster	Phone	1 month ago
Abbey Wood	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Weather London (@WeatherLondon) reported 17 seconds ago from Bexleyheath, England

  @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

• 
  N I N A (@ninac_x) reported 58 seconds ago from Crayford, England

  @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

• 
  Joe (@chubbyjoeforza) reported 2 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  David Zachary (@DavidZachary_) reported 3 minutes ago from Stratford, England

  Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

• 
  Alan Greene (@AlanGreene73) reported 4 minutes ago from Bexleyheath, England

  @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

• 
  Nico Macdonald (@Nico_Macdonald) reported 5 minutes ago from Poplar, England

  @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

• 
  Owura kwame (@Y_Dollars) reported 15 minutes ago from East Ham, England

  I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

• 
  Sophie (@sophie_9_) reported 17 minutes ago from Crayford, England

  @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

• 
  𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported 25 minutes ago from Poplar, England

  Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

• 
  Rebecca Court (@beccicourt) reported 28 minutes ago from Rochester, England

  @O2 @XiaomiUK A new phone would help the new me be even better

• 
  Liz (@ejp72) reported 32 minutes ago from Poplar, England

  @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

• 
  Taryne_she_runs (@Tarynenicol) reported 33 minutes ago from Rochester, England

  Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

• 
  Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported 36 minutes ago from Meopham, England

  What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

• 
  gwen 🕸🕷 (@spiritualvodka) reported 41 minutes ago from Stratford, England

  @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

• 
  Andy Lobo (@andy_lobo) reported 44 minutes ago from Romford, England

  @twistedrao @O2 My data is crap on O2 this time round.

• 
  Sarz (@Gray1410) reported 49 minutes ago from Swanley, England

  @O2 service has been pants today since 3:30pm no 4G at all.

• 
  Philippa-Ann May (@PhilippaM78) reported 49 minutes ago from Bromley, England

  @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

• 
  Claire (@claireelizabxth) reported 53 minutes ago from Poplar, England

  @O2 have been a customer for over 20 years.

• 
  Sarah Lemmerman (@leanwithlemon) reported 55 minutes ago from Grays, England

  @O2 service is a joke !!! 😡😡😡😡😡

• 
  Aimee (@aimeedufffy) reported 56 minutes ago from Sutton at Hone, England

  @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Laide (@SarahLaide) reported 3 minutes ago

  @O2 shocking customer service from your call centre this morning. Twice I have had the phone disconnected when trying to solve what should be an easy issue.

• 
  Samantha Bull (@Sammiebutler88) reported 4 minutes ago

  @O2 as per usual shocking customer service takes a ridiculous amount of attempts to get through the automated system to then end up in the wrong department get transferred on hold for over 45 minutes and they cut you off try again as the automated system just doesn't work!!

• 
  james (@jimborees) reported 6 minutes ago

  @O2 what is the best way to get some assistance? The online chat feature is unresponsive and your customer service lines are “closed”

• 
  Nicki Hawthorn (@Nicki_Hawthorn) reported 9 minutes ago

  @O2 @caitlinsmithxx What sort of reply is that????? What a joke. Paying for a full service that is not fit for purpose. Get it sorted is a simple solution 😡

• 
  nicolas anderson (@nicolasanderso1) reported 10 minutes ago

  @O2 been in the phone now 1hour 8 minutes to sort out a problem still can’t get it sorted. Got to be worst customer service I’ve ever had. #trainyouradvisors. Time to change network provider

• 
  Now twirl on that! 🍑 (@stephennnd) reported 10 minutes ago

  @O2 What about the 15GB contract? This is also not subject to change like the other network providers?

• 
  Emily ✗ (@Emzzoxox) reported 11 minutes ago

  @O2 new iPhone 13 delivered Friday set up just over 24 hours ago but I’ve noticed it occasionally has black lines that flash on the screen when in use. I don’t particularly want to leave it if it’s faulty and it get worse further down the line.

• 
  Nxthxn (@NathanCraig_9) reported 12 minutes ago

  Just called @O2 and was asked to press 1 for an 'urgent or complicated issue', pressed 1 and the automated response hung up??? @O2 terrible customer service. I need to update the details on my account asap. Can a human help me?

• 
  Andy Barber (@AndyBarber_UK) reported 13 minutes ago

  @SkyHelpTeam @SkyHelpTeam cheers I’ve spoken to Sky team both Twitter and twice by phone regarding this issue to no avail. Both phones in the house have had no service for over three weeks. I’ve been told multiple times by Sky nothing we can do and is @O2 fault Hence digging a bit deeper

• 
  Lisa (@Lisa45384506) reported 15 minutes ago

  @O2 can you share data with another o2 customer who has ran out or data?