O2 outages and service status in Kings Hill, England
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- O2 generated 0 outage signals in the last 24 hours around Kings Hill, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- Phone (50%)
- Internet (25%)
- Wi-fi (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Kings Hill, England
The most recent O2 outage reports came from the following cities: Dartford, Snodland, Chatham, and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Phone | 12 days ago |
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Phone | 18 days ago |
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Wi-fi | 28 days ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Michelle Millard (@mishmashdiva) reported from Snodland, EnglandReally hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England@O2 impossible to get through to your customer service/ insurance.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Jessica (@Part_Mermaid) reported from Sutton at Hone, England@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, EnglandHi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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PCPresenter (@PcPresenter) reported from Tonbridge, England@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻 (@spences10) reported from Swanley, England@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, EnglandWhat’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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roni (@roni9uk) reported from Sutton at Hone, England@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nitcord (@nitcordx) reported@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...
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Elle Louise (@ellsbells181x) reported@O2 my account has been blocked for 2 weeks now and i cannot get in touch with anyone to help. left me 2 weeks without being able to use data/make phone calls. Absolute poor service
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Ms Sen (@MsSen13623740) reported@O2 no signal for the last few months 🥲
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Jay (@originalj4y) reported@O2 So what do i do in an emergency? Let myself or someone else die and tell them it's ok @o2 is doing there best.
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Albert bez (@Albertbez544803) reported@O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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Jake Moore (@JakeMooreUK) reported@O2 But it always says no network issues. The problem is that O2 states on iPhones that there’s 4G and 5G on offer but it often doesn’t work. It would actually be more helpful if it just admitted it.
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simon lamb (@simonlamb11) reported@O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.
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Anton Roe (@AROE77) reported@O2 Why else would my phone be saying 5G next to the signal strength indicator!
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP