O2 Outage Report in Kings Hill, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Gillingham, Sevenoaks and Royal Tunbridge Wells.
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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Paul Andrews (@PaulAndrews007) reported from Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Phil Davis (@ferretd69) reported from Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Sarz (@Gray1410) reported from Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Liam Foster (@LiamFos78239707) reported from Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Jill Docherty (@JillDocherty) reported from Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Taryne_she_runs (@Tarynenicol) reported from Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Lizz (@evf_c) reported from Tonbridge, England
@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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Aimee (@aimeedufffy) reported from Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Rebecca Court (@beccicourt) reported from Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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TheRealVL (@therealVL) reported from Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Adam | Lewis (@porter_a2m) reported from Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Joe (@chubbyjoeforza) reported from Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Phillipson (@Arctic76) reported
@O2 how do I cancel my contract now that I’m paid up. The website is sending me in never ending circles and can’t get an actual contact phone number
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Dot (@TessaF2908) reported
@O2 Yesterday I claimed my monthly Oden ticket, however when I went to go onto the Priority app to use it a couple of hours later it disappeared and said I could claim today. I just went on and I’m now getting an error message and I can’t claim it. Please could you help?
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Miss London (@melianaldn) reported
@O2 issue with my priority can you help
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panoramer (@panoramerdj) reported
@DJPAULETTE @O2 Customer service of some very well known companies is shocking atm. Of course they have the Covid get out clause
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Eddy 🏴 (@ChrisEddy_7) reported from Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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polly (@pollythompsonn_) reported
@virginmedia @O2 @virginmedia you have mis-sold me a product and it has been a living nightmare to come to any resolution. I've been passed from pillar to post. Its disgusting.
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Craggy (@07Craggy) reported
@BeccieHoward @O2 Customer service has declined!!
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JB (@Retro_fxtrader) reported
@O2 @O2 it’s now my 3rd day on the phone with customer service trying to get my phone. No one has located it yet and a 2nd investigation has been opened, to top it off I’ve been told I can’t cancel the contract even though I haven’t received a phone.
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Kevin Iles (@Kev_Iles) reported
@O2 just wondering if anybody actually offers support on this?
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Bradley Ray (@brad_gooner) reported
@O2 can you tell me why there is no manager in your Maidstone store? I wanted to raise an issue to be told there is no manager there today? Very unprofessional staff working there today.