O2 Outage Report in Kings Hill, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Kings Hill, England
The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend
|
Phone | 30 days ago |
|
Maidstone
|
Phone | 1 month ago |
|
Maidstone
|
Phone | 1 month ago |
|
Dartford
|
Phone | 2 months ago |
|
Maidstone
|
Phone | 2 months ago |
|
Maidstone
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Heru (@Heru_Act) reported from Wainscott, England@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Xtine (@ChrisKapopo) reported from Rochester, England@CaffWilkinson @O2 @Sony That's not good customer service
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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TheRealVL (@therealVL) reported from Rochester, EnglandI know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Paul Stevens (@PaulStevens1991) reported from Newington, England@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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TheRealVL (@therealVL) reported from Rochester, EnglandAnyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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TheRealVL (@therealVL) reported from Rochester, England@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⫩⃝🌹𝓢𝓾𝓮𝓫𝓮𝓮🌹⫩⃝ (@Suebeloo1971) reported@O2 I need help logging into my account. Can’t remember password and followed link to verify email and then nothing happens. There’s no link to reset password. Helllppppp
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richard wynne jones (@richwinniejones) reported@O2 why have you changed the refresh from 90 days to 11 months. Been a customer for over 25 years and always been happy either service and deals but recently it’s been going down hill.
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Antlad (@Anthony07244425) reportedDogs**t service from @O2, spent months trying to change a direct debit date resulting in multiple late payments/being cut off because your customer service team can't follow simple instructions of when to take payment, nor do you have any online/app options to do this, also an absolute nightmare to get through to anyone. Contract cancelled. I'm off to @EE.
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Rob Hegarty (@Hegarty10) reported@O2 Formal complaint ignored. £350 overcharged, refund promised but not paid. Wrong phone delivered twice, still without phone. Account merged with another customer (data breach). Partner pregnant. Urgent response needed. @o2businessuk
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Antlad (@Anthony07244425) reported@richecc1 @O2_rep5 @O2 I dread to think how many customers they've lost since the merger, I've had the same issues.
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Barry Mahon (@GASMANBAZ) reported@O2 well after having 2 accounts for years and no issues and it working fine you have now logged me out of my o2 app and I now can’t access it at all no matter what I try . Why? It was working fine. Looks like I will be needing 2 x pac codes.
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mr guddah (@mrguddah) reported@O2 @richecc1 You know why they and hundreds of your customers are leaving..you do want me to spill your ***** laundry in public? The only going well for is your outstanding customer service..THATS IT
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Mat Abbott (@tannerybloke) reported@O2 So why did I get a message saying I don’t have roaming when I have the zone 2 bolt on? No issue last year!
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Terry Ransome (@Transome77) reported@O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet
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NigeH64 (@nige_h64) reported@Georgeeeee04 @EnglandRugby @O2 Problem, imo, is when someone says 'they should pick ...' but rarely say who should be dropped or why.