O2 Outage Report in Kings Hill, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells, West Malling, Chatham, Rochester and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| West Malling |
Phone | |
| Chatham |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Total Blackout | |
| Sevenoaks |
Phone |
Community Discussion
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O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Barnes
(@StuartBarnes66) reported
@O2 Have been going round in circles on your website for ages but no answer to my query. The automatic assist sends me round in the same circles. Please advise how to speak to a human being. Perhaps if we say we will cancel you might listen!!
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Liam Foster
(@LiamFos64720239) reported
@O2 It’s not an emergency but I’ve had a problem with my phone all day connecting to 4G. Your website offers no help and wait for customer service is over30 mins. This is poor.
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Jos Zarbs 🌹GTTO
(@jojocazz) reported
@O2 is the network down in NE34 area? Had issues all day .
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Miss CGR
(@miss_crgray) reported
Service by @O2 has been SHOCKING today. Totally unwilling to correct their fault or even offer condolences. Not happy.
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SynK R
(@SynK_R) reported
@O2 Can I ask you a few questions? 1. How often does your network goes out of service? 2. How genuinely reliable is your network? 3. How truly is your signal strengths? 4. How do you treat your loyal customers? @EE goes out of service 6 to 7 times a month.
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Sarah C
(@sarahs0904) reported
@O2 please help. You owe me £147 for a cancelled replacement handset and I want to cancel a contract. Been on hold for ages and been chasing the £ for weeks - can’t get a straight answer
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Chris Baete
(@chrisbaete) reported
@O2 What a terrible and rude service your agents give.
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Hannah 🌙
(@HanSheridan89) reported
@O2 can you help please, I’ve been stuck on hold for over half an hour waiting to speak to someone!! Can you refer me to a live chat please or someone who can help me with contract queries?
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Gracie 🖤💀
(@Graciegoodall_x) reported
@O2 hello is your live chat down? I need to chase an order I placed in November.
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Dr Heather Browning
(@zoophilosophy) reported
@CommunicatMind @O2 @HSBC_UK I've had similar problems when using my Australian card in the UK - I found out that you can get someone from the bank on the phone during the process who can waive the SMS requirement for you