O2 Outage Report in Kings Hill, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Sevenoaks, Royal Tunbridge Wells and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Phone | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Wi-fi | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Booty
(@Vanessabooty1) reported
@O2 @nickgd99 Stop telling people to use wifi when they should be able to use the service they pay for! Ps sorry to the person on the Twitter account, I know this isn’t your fault!
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JB
(@Jaxon_000) reported
@virginmedia @TheBHF @O2 2nd day in a row now that the WiFi has gone down. This is not the first time. Working from home & this is seriously affecting my business. Had Sky Broadband for nearly 10 years & never had this issue. Your WiFi service is the worst in my experience. Regret switching now.
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xDomanik🏳️🌈
(@someonestart) reported
Phoned @O2 and waited 40 minutes to get through all for the caller to say my signal was bad and hang up on me…. Wow
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Pyeinthesky
(@pye_in_the_sky) reported
@O2 if you're increasing my bill by 17.3%, does this mean we'll see any improvement in signal? This is a shocking increase, when the quality of service from o2 seems to be getting worse. Every day I have poor signal both in & out doors. Always an excuse, never a solution.
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Ollie Walton
(@ollywood88) reported
@rockNrowell @O2 @MartinSLewis Terrible! Plus the signal and mobile data is awful. Can barley get signal and 4g speeds are rubbish
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Burnside
(@Burnside_5) reported
@O2 @Aumz So we never get the benefit of a negative RPI, all take and no give isn’t it?
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Steve Banham
(@ICPlanetologist) reported
@DrGMcLeod_Leeds @O2 Let me guess - they can hike the price with impunity, but you can't terminate the contract without substantial penalty?
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Dr David Hall
(@davemhall88) reported
@O2 any particular reason for the last few days I've had basically no mobile data? Barely pick up 5g in places I did before and the 4g has full signal but no data speed. Is there a fault?
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Paul Nichol
(@peeblesrunner) reported
@O2 (Gareth Turpin) very disappointed that you want to hike up my contract by 17.3%. Using RPI which is discredited by the ONS to get a bigger increase. You well know that inflation is decreasing. Very poor customer service!
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Lolly
(@mrslollyd) reported
@O2 how long do we have to change our mind on a new contract? Took mine out 2 months ago at a price I could afford and now you’re increasing it by £7 a month. I’d therefore like to cancel because I can assure you I wont be paying it.