O2 Outage Report in Kings Hill, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells, Maidstone and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| Maidstone |
Wi-fi | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Gillingham |
Phone | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Clare Ryan
(@clarejryan) reported
from
Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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PCPresenter
(@PcPresenter) reported
from
Tonbridge, England
@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jenscrine
(@jenvalentine86) reported
@Oilyduck65 @O2 Just RUN to another network
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Darren Richardson
(@Oilyduck65) reported
@jenvalentine86 @O2 Have done already, worst network ever
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@O2 Hello! The signal's been very low grade for the last week in one my office locations (HA2 postcode), do you have estimated date/time for a fix?
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Kathleen
(@Aurantiaca_RS) reported
@O2 I’m not sure if you’ve seen the entire thread about this but it’s been inconsistent for over a year. There must be something seriously wrong if it still hasn’t been fixed & as a customer, I’m not filled with confidence anymore.
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Chloe Lousie Selby
(@Chloe_Louise92) reported
Absolutely shocking service from @O2 the past few days, including being hung up on and not being able to get through to being told to source materials on ebay and give them a call. After 10+ years being a pay monthly customer, I'll be leaving at the end of my contract. #appalling
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Davina Stephens
(@DavinaStephens) reported
@O2 Hi I switched from Three to O2, giving my PAC number when I joined. It has been 6 days since I ordered the phone and my old number has not yet moved to O2. I can’t get help on my O2 app as I can’t get through to a chat window. Can you help me PLEASE !
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Jenscrine
(@jenvalentine86) reported
@HT_95_ @O2 This is my life. Been with o2 for two months - worst decision I made.
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SuperFurryBrazza
(@b_nockbhoy83) reported
@O2 how come despite being an O2 customer for many years my upgrade deal is nowhere near as good as if I’m a new customer for the exact same package? #riddlemethis
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Jenscrine
(@jenvalentine86) reported
@HT_95_ @O2 Worst phone network ever, check the signal coverage map before joining apparently 4G and coverage everywhere where I live. Really? Nothing loads. Never have full signal and even 4G symbol loads nothing. I even go down to 3G in my flat which I haven’t had since probably 2009.
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Bronwyn Croucher
(@BronwynCroucher) reported
Do not use @O2 I get no signal in my house and only 3G and they are try to charge me £1000 cancellation fee.. #ripoff #justwantthecontractcancelled #citizensadvicehereicome