O2 Outage Report in Kings Hill, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Gravesend, Maidstone, Dartford, Royal Tunbridge Wells and West Malling.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Lizz
(@evf_c) reported
from
Tonbridge, England
@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Haigh (Safe in Our World Ambassador)
(@anthaigh) reported
Well hello @O2 I just want to say what absolutely terrible customer service you have! We have sent our phone in for repair nearly a month ago! It has taken 5 hours of calls to get a phone sent back to us only to receive one that is locked to a private company and can’t be used!
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Mary Mary 🇪🇺 🌹 💙🇵🇸 🇺🇦
(@roaringjester) reported
@O2 Thanks ok. I received this message “Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers will be on the case already, and your service might come and go until we fix it.”
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Billion Dollar Brain #MDANT
(@harryhpalmer) reported
How can @O2 5G signal suck so badly in Central London/ Notting Hill? FFS.
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Th3DadBod
(@TonyKeen19) reported
@O2 @DanyeWest82 @O2 Maybe don't pay your shareholders upwards of 400 million and plow some of that into your network instead of asking bil payers to pay it?
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Lex
(@LexTul1) reported
@O2 Hi can you please help my Mother with her contract she has as she's been struggling to find help regarding an issue. Please please please
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no
(@gurlbye888) reported
@O2 ISTG YOUR SERVICE IS USELESS I WAS PROMISED A CALL BACK AND NEVER GOT ONE. I RAISED A COMPLAINT AND YOUR STUPID COMPLAINTS TEAM WONT HELP NOR WILL YOUR STUPID FRAUD TEAM I LITERALLY HAVE THE FRAUDULENT IPHONE WAITING TO BE SENT BACK SO CAN YOU PLEASE ARRANGE TO PICK IT UP
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Becki Morgans
(@becki5633) reported
@O2 I need urgent help. My mobile number is stuck in a "migration loop" between your old/new systems. I’ve been without service for 7 days,I’ve lost access to my WhatsApp I’ve filled out the forms but need a manual technical override.someone from the back-end team please DM me?
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Steve Pluta
(@stevepluta) reported
@O2 Hi there. When are you going to fix the issue using the priority Greggs reward at their franchise stores? Your t’s&c’s on the app only mention moto stores won’t accept.
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🦈 Citygal73 🦈 💜🤍💚
(@sharkt3am) reported
@O2 how hard is it to get a call divert from a landline to your mobile number??? It must be very very hard because despite several calls to your Customer Services and being assured it’s sorted it’s still not working and it’s saying we do not have this facility 😡
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Phil 🇪🇺🇫🇷🇬🇧🇪🇸🇸🇪🇷🇴
(@Philbig83) reported
@O2 @DanyeWest82 That’s great news but everyone invests in their network. BTW, I just moved from O2 to Spusu for the same reason. £3.9 a month, EE network, 3Gb, 500 minutes, 500 SMS, 1GB of EU roaming and no increases in April.