O2 outages and service status in Kings Hill, England
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- O2 generated 0 outage signals in the last 24 hours around Kings Hill, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, EnglandToday is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Faye Poulton (@a_poulton30) reported from Bean, England@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, EnglandHi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
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Stephanie Wybourn (@StephWybourn) reported from Gravesend, England@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Joe (@chubbyjoeforza) reported from Gravesend, England@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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TheRealVL (@therealVL) reported from Rochester, England@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Rebecca Court (@beccicourt) reported from Rochester, England@O2 @XiaomiUK A new phone would help the new me be even better
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England@O2 impossible to get through to your customer service/ insurance.
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Paul Stevens (@PaulStevens1991) reported from Newington, England@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reportedAbysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1
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Jade (@Jade66755388) reported@O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!
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pete (@shade1964) reported@O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!
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Paul (@insittingbourne) reported@O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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Esco (@illmaticmans1) reportedWhy has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service an I’m starving. Scamming robbing ***** @O2
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neni♡ 🌷 (@agb_ayline) reportedHow I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.
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mo (@slomoassassin) reported@O2 maybe you should hire more staff that can answer the phones for customer service
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Leanne (@Leanne07Leanne) reported@O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks