O2 Outage Report in Kings Hill, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kings Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kings Hill, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Dartford, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Dartford |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kings Hill, England
Latest outage, problems and issue reports in Kings Hill and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Meredith
(@samkleis) reported
Absolutely shocking customer service @O2 go round in circles to speak to an agent. Spoken to two - one gave me duff advice and the other has just cut me off. Sort it out - all I want is my visual voicemail sorted. Thinking about cancelling my contract.
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Steve
(@SteveVanDang) reported
@ZayaJones77 @William251201 @O2 I was the same. O2 can't even march my renewal to the new customer deals they offer. Instead they offered me one £80 a year more expensive than a new customer, where as a new customer I could Quidco £45 off too. No Loyalty to existing customers. :/
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Rath ✨
(@Rath0X) reported
@O2 All youre gonna do is look at your service checker lmao
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Oluwa Blanco 🌬
(@oluwablanco) reported
EXCUSE ME @O2 @giffgaff THE SERVICES YOU LOT BEEN GIVING FOR THE LAST 2 ******* WEEKS IS DISGUSTING!! HOW CAN ONE NOT HAVE NORMAL CONSISTENT NETWORK FOR 2 WEEKS? DOES THIS SOUND NORMAL TO U?? IN ALL HONESTLY I WANT OUT IM LEAVING YOUR PROVIDER AND GOING TO @VodafoneUK TBH
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wife seeker
(@Kewjonrichard) reported
@O2 Stop bothering with coffee how about you provide a working stable network instead and stop threatning and ignoring us
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational People need contact mp direct complain about poor service and bad marketing ploy against us they term basic pay and go to force to contracts
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wife seeker
(@Kewjonrichard) reported
@O2 Would prefer to wake up and being able to use my phone it's been 8 days even medical alert service can't get service your putting life at risk
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Andrew Orton
(@andreworton) reported
@O2 I'm trapped in a Kafka-esque nightmare. I'm trying to update my address on O2 website so I can buy a new phone because my old phone is broken. It sends a code by text message. I can't access this text as my phone is broken! Customer Services can't help. Please can you help?
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wife seeker
(@Kewjonrichard) reported
@parkygreg @O2 Your crazy don't pay direct debit They trying to hold us ransom here by denying us signal because we basic pay and go don't give in
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catherinebythesea
(@catherinebythec) reported
Called @O2 3 times already still not rectified my situation. Paid the outstanding balance on my phone but still being charged monthly. It seems to be a BIG problem sorting it out. Unbelievable 👎🏻