O2 Outage Report in Gillingham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gillingham, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Chatham, Southend-on-Sea, Longfield, Sheerness and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Chatham |
Internet | |
| Southend-on-Sea |
Phone | |
| Longfield |
Phone | |
| Chatham |
Phone | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Fincham Photography
(@dave_fincham) reported
@O2 Thank you for contacting me. I have a terrible experience dealing with your team and to be treated this way as a veteran dealing with CPTSD is appalling. You have details to this effect on file yet ignore these when talking to me. Your whole system needs attention.
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G
(@nellarosexo) reported
@O2 I messaged and still ain’t got a reply. my lines been completely cut off way before my bill date. I can’t even call the payment management team because I can’t make calls nor can I receive calls can something be done because I need my service back
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Lyn Scarland💙
(@LScarland) reported
@O2 You’re online chat is not available and I’ve tried to email to be told it’s now shut down Very disappointed in o2
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Teresa
(@T4ssa12) reported
@virginmedia are you working on the broadband in Eltham? Since Tuesday my WiFi has been cutting out regularly causing issues with working from home and trying to home school. I've had to purchase additional data from @O2 because of it.
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Dave Rimbault
(@RimbaultDave) reported
@O2 I recently left you and cancelled my DD as was advised in a text I would owe £0.00 after leaving. I then got an airtime bill but no money has come out. I can’t get through to anyone at customer services to see if I need to pay anything. Please advise as can’t visit the shop.
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Robbie Evason
(@RedArmy99) reported
@O2 - Hi I have become a new customer of yours today, but if I can’t speak to somebody about getting my new Sim changed to an eSim then I will have to cancel my contract. I’ve tried everything on your website and nothing covers it.
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G
(@nellarosexo) reported
@O2 hello, my lines been completely cut off way before my bill date. I can’t even call the payment management team because I can’t make calls nor can I receive calls can something be done because I need my service back
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Adam
(@A_Garner88) reported
@O2 hi my wife is having a major issue with her phone which started in October and has now culminated in her having no phone at all. I’ve been in contact with customer services today and was assured a callback this has not happened. Is there anything that can be done via Twitter.
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Dave Fincham Photography
(@dave_fincham) reported
I’ve had the worst customer experience EVER from @O2. Vicky (might as well be Pollard she was that bad) didn’t listen or deal with my complaint. The billing system is unworkable & threaten you with default notices when you don’t owe. @MarkEvansO2 ought to look into this. #o2
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Luke
(@lmdiamond96) reported
@O2 hey is your live chat service working again