O2 Outage Report in Hartlip, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hartlip, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hartlip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hartlip, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Chatham, Faversham and Gravesend.
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Community Discussion
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O2 Issues Reports Near Hartlip, England
Latest outage, problems and issue reports in Hartlip and nearby locations:
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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TheRealVL (@therealVL) reported from Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Sarah Lemmerman (@leanwithlemon) reported from Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Xtine (@ChrisKapopo) reported from Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL (@therealVL) reported from Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Adam | Lewis (@porter_a2m) reported from Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Taryne_she_runs (@Tarynenicol) reported from Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Rebecca Court (@beccicourt) reported from Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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TheRealVL (@therealVL) reported from Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Neil Bloor (@neilbloor) reported from Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Lesley O'Brien (@lesleyOglass) reported from Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Paul Stevens (@PaulStevens1991) reported from Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Joe (@chubbyjoeforza) reported from Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Jake Strevens (@JakeStrevens) reported from Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KHam (@hammykb) reported
@O2 ✅ keep you on chat for an hour to fob you off with mast issues ✅ poor network ✅ can’t get signal in UK never mind EU!!
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Mark 🏴🏴🦢🦢🦅🦅 (@72mdf) reported
@O2 After 21 years with O2 and recently upgrading my phone.not even a free case/cover,poor customer care
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RYB 🌴 (@ben_r_o_w_e) reported
@O2 You can’t get ticket offers via priority it’s too slow and crashes
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Ryan Anderson (@ryanstanley22) reported
@O2 @Harjieeee No they don’t, your service is shocking
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sian bennett (@siankeira) reported
@O2 Never get signal, but get offered a new SIM card every time you complain 👍🏼
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Edwin Ma (@EdwinEdwin1996) reported
@O2 However I had this problem last week when I tried to pay and it said the transaction was still pending (back when it said payment due on 15 February).
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Hugh Toner (@scoobyhugh8) reported
@O2 The service is crap, sick and tired of asking for help from you and not getting a reply. So once my contract is up I will be leaving. Sent many messages with no response
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Dave Holland (@Dizzers) reported
@O2 Reasons to hate O2: 1) They can completely screw your credit score 2) They can promise call backs that never happen 3) They can continually ignore you for 4 months 5) They can’t keep their promises
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Adam (@Ad_Kelsall) reported
@O2 O2 acknowledges the problem. Says they can’t do anything about it, refused to release me from the contract and tell me “I’m at risk of affecting my credit rating”. I just wanted my phone to work.
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Future Thinker 2030 (@futurethinker30) reported
@O2 you didn’t collect my direct debit last month. My dd is live and I had money and now my o2 account was showing overdue ! I paid via card but it better not go against my credit report or I’m making a formal complaint !