O2 Outage Report in Sheerness, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheerness, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sheerness, Kent, England
The most recent O2 outage reports came from the following cities: Sittingbourne, Maidstone, Sheerness and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Phone | |
| Maidstone |
Phone | |
| Sittingbourne |
Wi-fi | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sangeeta
(@SangeetaKhurana) reported
@SkyHelpTeam It’s causing a lot of issues to be honest, can’t view anything, sometimes we can’t even make a call @O2 how long will the disruption be for? It’s been like this since Saturday
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Em 🕊
(@Emmaspencex_) reported
@O2 I’m having issues with my signal when calling/ messaging and I’m also having issues with the internet. Is there anything you can do to help fix this?
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 Hi. Not sure about signal on my old SIM, I don't have it with me. At first I entered PAC when placing the order but number didn't swap over. Called customer service on Saturday, gave detail AGAIN and was told number would be ported on Monday. Still nothing has happened.
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David Leather
(@ThrottleUK) reported
@O2 Thanks i managed to get through to customer service on the phone so all sorted now 👍
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Diane Marie Taylor
(@DianeM176) reported
@O2 It’s bad when the customer services of a telecommunications company can’t send a simple text. I think the next step is to contact #Ofcom
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Gareth Ritchie
(@gareth_ritchie) reported
@O2 aaaannd we’re still waiting on this call from a manager to resolve this issue. All your customer service employees are doing is saying absolutely anything to get her off the phone so they’re not her problem anymore and resolving nothing. APPALLING.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds
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Helen Jackson
(@xxhjayxx) reported
@O2 No photo ID = No Order. No exceptions, even after being a loyal customer since 2006. I’ll spend my cash elsewhere.
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Gemma M
(@Larryjimjam) reported
@O2 when is the mast going to be fixed in PE26 area? It’s been months and months! I’ve logged the problem on your website and it mentions speaking to the landlord of the masts location!?
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Teresa 💜
(@Teresa_ingram1) reported
@O2 why the scam and misleading customers. I have upgraded, cannot access my account or claim #samsung chromebook. Customer services couldn't help. Need to complain and close account!