O2 Outage Report in Rayleigh, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Rayleigh, Essex, England
The most recent O2 outage reports came from the following cities: Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
||
| Southend-on-Sea |
Wi-fi | |
| Grays |
Phone | |
| Grays |
Phone | |
| Rayleigh |
Phone | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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Simon Hemmings
(@SimonHemmingshj) reported
from
Chelmsford, England
@O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tee
(@TheTinaBailey) reported
2/2 to see things have gone back to how they used to be. The advisor I spoke to was patronising, unhelpful & pretty clueless tbh. Such a shame after making such huge improvements in the late 00’s. Moving the customer service depts out of the UK was a bad move for @o2 imo 😞
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OneCrispyCritter
(@OneCrispyCritt1) reported
@O2 Don't know how you claim to be the UK's no.1 network when your website or app doesn't work and I end up using almost my entire allowance because my tariff wouldn't update! Honestly don't know why I switched to you, #ByeFelicia
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Tee
(@TheTinaBailey) reported
1/2 In 2006 during an interview, I was asked why I wanted to be an @o2 customer service advisor & I said that my personal experiences with their customer service team had been awful & I wanted to change that for other customers. I got the job. Today I had to phone them & am sad >
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HarriTech81
(@HarriTech81) reported
@O2 You need to fire all your offshore monkeys and get people who know their stuff. Another painful chat trying to get some info that I never got. You collect all these feedback stats. Actually use them and do something about the crap experience.
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Sara Roberts
(@roberts_sara) reported
@O2 I have just had the most ridiculous conversation with your team. I am a Kong standing business customer who has just purchased a new Apple Watch. When trying to connect it I was told I would have to buy a new phone because O2 can’t connect a business customer to a Apple Watch
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Megan Cameron 🤍
(@megaanc_x) reported
@O2 For the last week, I have been trying to contact you to cancel my contract every time waiting for 40 minutes! I have now just called for the advisor to tell me she would call me back in 5 minutes, ITS BEEN HALF AN HOUR. WHAT A JOKE!😡😡 Worst service!!!!!!!
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lenny leonard
(@lennylenny99) reported
@O2 Has anyone whos got the Samsung Galaxy S10 5G with O2 actully ever had a 5G network,Ive had mine over 5 months and never had it once,
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Jess Green
(@gingie234) reported
@O2 @Selfridges The app is saying I’ve already used my instant win code today but I havnt? Please help 😩
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Timmy!
(@timmym84) reported
@O2 hi! My S20 installed the November update this morning, now I have no option for WiFi calling. Is this a known issue?! How do I get it back?
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lexie♡
(@lexiesimmonss) reported
@O2 Yes, what do I do as I still have no service