O2

O2 Outage Report in Rayleigh, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rayleigh, Essex, England 12/09/2025 07:55

December 09: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent O2 outage reports came from the following cities: Basildon, Wickford and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Phone
United KingdomWickford Total Blackout
United KingdomChelmsford E-mail
United KingdomSouthend-on-Sea Wi-fi
United KingdomGrays Phone
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • EmRosePull Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FleetCollective Fleet Collective (@FleetCollective) reported

    @O2 my SIM is not picking up a service can you help ?

  • JulieAllsop Julie Allsop (@JulieAllsop) reported

    @johnwhalvin @O2 Hey , we were with them 12 years, mask gone down, been out 2 months, still no nearer fixing it, had no signal, had to swap supplier now they are messing us about, I hope you never have same problem

  • manusboston Manus (@manusboston) reported

    @O2 your customer service is terrible. You have been fiddling around on a mast in SE14 for six months causing service disruption and no offer of reduced bills/compensation to keep customers happy #o2

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 if an customer fails security on the phone Pay Monthly or Prepaid can your advisors still talk to them about the account?

  • matdkeys matthew keys (@matdkeys) reported

    @O2 I shall try another area and let you know. But its always slow.

  • BobTBG The British Gent (@BobTBG) reported

    @O2 This is my point.shouldn't have to come to here for help.Change your website.When I click"contact us",make it send me 2a place where I get phone No, email, live chat or letter. You don't make it simple.took me2hours total to get answer,from a phone number,that got from live chat.

  • Jxsminred J A S (@Jxsminred) reported

    @O2 Hiya. Promised a call back yesterday which I didn’t get, trying to call again, keep going through the voice activated annoyance just to get ‘Bye’ and the phone put down. How do I speak to a human?

  • katielauren2011 Katie Robinson (@katielauren2011) reported

    @O2 paid for same day delivery and nearly 24 hours later my new phone hasn’t arrived 🤬🤬🤬 the tracking updates are really poor

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported

    It's a fact that the signal from Lewisham to the Mars Perseverance Rover is stronger than the cell phone 📱 signal from @O2 to Muswell Hill... 👽👽👽

  • LeoniieJordane Leonie💖 (@LeoniieJordane) reported

    @O2 I was expecting a delivery of headphones last week but I’ve never received them? Who can I contact to find out what’s going on?