O2

O2 Outage Report in Rayleigh, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rayleigh, Essex, England 11/25/2025 21:30

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent O2 outage reports came from the following cities: Wickford and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWickford Total Blackout
United KingdomChelmsford E-mail
United KingdomSouthend-on-Sea Wi-fi
United KingdomGrays Phone
United KingdomGrays Phone
United KingdomRayleigh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • EmRosePull Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LydiaParsonson Lydia (@LydiaParsonson) reported

    @O2 hello, I just realised that my O2 account is still showing details for my old phone - can you please help me update it, struggling to find any answers under the support pages

  • JustwritingOk Darren ✡️👁 (@JustwritingOk) reported

    @chiwithaC @O2 pls help her

  • phantomcitiess raygun (@phantomcitiess) reported

    @O2 Hi, it’s in Dundee. The Network checker has half no signal, half only signal outdoors. Its been like three days now..

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 what’s going on nearly two months and still no iPhone 13 in stock. Sort it out , each time I phone in your staff can’t give me any updates. Absolutely disgusting customer service

  • Carlo14601 Carl (@Carlo14601) reported

    @O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩

  • mattyk14 Matthew Kidd (@mattyk14) reported

    @O2 Hi sorry, I've now spoken to customer service and I've fallen victim to a scam and will be shortly be speaking to your fraud team

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service

  • bethlomax beth lomax † (@bethlomax) reported

    @O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!

  • Michael_james86 Michael (@Michael_james86) reported

    @EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @O2 Virgin seem to be spending their money on sending apology messages pointing to all the places you have already tried and been ignored by Cust Servs or complaints which are a jokeThey also lie about outage and do not report them on their website as many people report but not shown