O2

O2 Outage Report in Rayleigh, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rayleigh, Essex, England 12/12/2025 08:40

December 12: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent O2 outage reports came from the following cities: Basildon, Wickford and Chelmsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Phone
United KingdomWickford Total Blackout
United KingdomChelmsford E-mail
United KingdomSouthend-on-Sea Wi-fi
United KingdomGrays Phone
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • EmRosePull Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sammypennington Sammy (@sammypennington) reported

    @O2 I reported my phone as lost several days ago and put a block on it. I found it within the same day and have called and been in store several times to get the phone unblocked, each time I have been told it is sorted. However it still has no service, what do I do from here

  • nickkzie Nick (@nickkzie) reported

    Hi @O2 - became a customer of yours several weeks ago now, and am long-term VM customer; haven't got any Volt benefits. When I go to the site it says "thanks for your interest in Volt" and that I either have Volt benefits, or am not eligible. No VM speed boost, no dbl data. Help!

  • customerchamp1 Paul ▶️ (@customerchamp1) reported

    @ComplainingCow @O2 have a lot of love for these guys - proper customer service

  • wizkidstan001 Wizkid Army 🦁🦅 (@wizkidstan001) reported

    @TheO2 @O2 I can’t buy @davido tickets, is there a problem?

  • Quantum_iPhone Robert Seeley (@Quantum_iPhone) reported

    @O2 Hi, how do I switch my watch plan over from an Apple watch to a Samsung Watch? I can't see any obvious way and the help section just assumes that people are only using an Apple Watch.

  • Lottiepoop - (@Lottiepoop) reported

    @O2 hi I can’t get through to anyone to cancel my contract

  • samraheadandhe1 samra.headandheartyoga (@samraheadandhe1) reported

    @O2 Please could you update me as to the status of my account - a week in and I still have no usable phone! I must say this is the worst customer service I’ve ever experienced!

  • cxmi_lee Cami-Lee Piper (@cxmi_lee) reported

    @O2 you need to sort your crap network out I pay monthly for an unlimited internet packaged and every day for the last few months in my post code (EX4) I have had literally no access to any data usually between 11am-6pm and when I do it is very limited use SORT IT OUT!!!!!!

  • Lauras95 Miss L Stephenson 📚👩‍🏫 (@Lauras95) reported

    Why are all the decent phones too expensive to buy outright but also come with ridiculously expensive contracts with poor data amounts. @O2

  • sw_hi_coo HiCoo #GetVaccinated pls 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@sw_hi_coo) reported

    @MrComputer089 @O2 Thanks for the advice but I don't "do" instagram. If I get no joy from customer support - I'll go back to the shop I bought it from, the sales assistant told me to come back to him if I couldn't get it sorted out. Have a feeling that will be the next step.