O2

O2 Outage Report in Rayleigh, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rayleigh, Essex, England 01/01/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent O2 outage reports came from the following cities: Rayleigh, Basildon and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRayleigh Phone
United KingdomBasildon Phone
United KingdomWickford Total Blackout
United KingdomChelmsford E-mail
United KingdomSouthend-on-Sea Wi-fi
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • eclipsed Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off

  • SimonHemmingshj Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • debraanne11 Debra Hearnden (@debraanne11) reported

    @O2 husbands phone not working. In a queue on landline been hanging on for 10 minutes. Better things to do on a work day

  • not_sarahlou Sarah Louise McLean (@not_sarahlou) reported

    @O2 My mum has been trying to pay her phone bill for the last 2 days. App won’t take it, website won’t take it and calling your payment line is not working either … any suggestions?

  • mattbrooks_UK Matt Brooks (@mattbrooks_UK) reported

    @O2 @Dani_A_01000011 There aren’t tickets, have been checking since 10am. Have no idea why it’s always so problematic with o2. Also never received the code to login on desktop and requested it twice. This isn’t a benefit, just a waste of time 😩

  • realdanhurst Daniel Hurst (@realdanhurst) reported

    Impatiently waiting for @O2 to reconnect my mobile device plan on my #AppleWatchUltra and hopefully then all will work again with no connectivity issues 🤞🏼🤞🏼🤞🏼

  • ElliesCraftHse Ellie’s Craft House (@ElliesCraftHse) reported

    @O2 I can’t make or receive calls - I’m in HS2 area, Isle of Lewis. Your service Status says there’s a local mast issue which cannot be correct as there’s reports all over the uk about the service being down. The least you could do is report what is actually happening!

  • LMR_88_ ♥‿♥ (@LMR_88_) reported

    @O2 Hi, I have a pay as you go sim with you but I want to transfer my EE number on to it by the PUK code. Can you help?

  • HengIndia India Heng (@HengIndia) reported

    @O2 surely after months of complaints, you will actually look into the odeon ticketing issue. I have now not been able to get a free ticket for months, when I was able to prior to the change. Please do not respond saying I wasn’t quick enough, do something!

  • politicaIicious Julie Ⓥ (@politicaIicious) reported

    @O2 @mikejibson Not impacting a "small amount" of customers, far from it. It's a UK wide network failure.

  • mellejaneC Melle Jane (@mellejaneC) reported

    @o2 …. that never happened, tried to call again a few times but always waiting over 30 mins and have to give up. So sent a complaint email on 30th Jan and still no reply. Can you help sort this out?!

  • Super8Customs si (@Super8Customs) reported

    @O2 hey o2 can you help me with bring a pac code to you. Been on hold for ages