O2

O2 Outage Report in Tilbury, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tilbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tilbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tilbury, Borough of Thurrock, England 12/23/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tilbury, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Rayleigh, Basildon, Bexleyheath, Wickford, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Tilbury, England

Latest outage, problems and issue reports in Tilbury and nearby locations:

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • wine_oasis Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 #O2 Once again you cannot make calls or receive as once again the service has dropped since yesterday evening. This is the 4th time. When is the service going to return Barnet, London

  • Ram4Tarak Ram (@Ram4Tarak) reported

    @getpeid But the n/w coverage & Connectivity is too bad , wrong choice @O2

  • DaSquidinator #DefundTheBBC (@DaSquidinator) reported

    @SkyHelpTeam @tescomobile About time you ditched @O2 as your VMNO partner... Their network is CRAP!

  • ihhi987 IH (@ihhi987) reported

    @O2 It says you’re doing upgrade work. You haven’t answered the question about a discount. Unacceptable to not have service all week

  • griffiths629 thomas griffiths (@griffiths629) reported

    @O2 signal has gone terrible lately. Saying I have full 4g yet nothing will load. Pay £60+ per month and don’t get a decent service. Think I will be trying @EE next when my contract is up

  • e4fdfa1907a741c Jayne Lancaster (@e4fdfa1907a741c) reported

    35 minutes of not understanding a thing and got no where great service cheers @O2

  • mjennings23 Jennings (@mjennings23) reported

    @O2 can’t seem to find this info online - how much is it to add a cellular smartwatch plan to a sim only contract - looking at switching to you but not yet a customer

  • c_l84 Better Call Col (@c_l84) reported

    @O2 How often should it say this? Because every day and every hour is not good enough. I’m paying for a service that I can’t use properly. Telling me to use Wi-Fi is not a fix

  • profmcdrinkalot Luke Palmer (@profmcdrinkalot) reported

    I didn’t think the customer service @O2 could get any worse, but each call they set a new bar for poor service