O2

O2 Outage Report in Rayleigh, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rayleigh, Essex, England 04/28/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent O2 outage reports came from the following cities: Southend-on-Sea, Canvey Island and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomCanvey Island Internet
United KingdomGrays Internet
United KingdomSouthend-on-Sea Phone
United KingdomGravesend Phone
United KingdomSouthend-on-Sea Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • AbbeygaleRose 𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • KJDalby Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • rightwingback Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • RyanSchaverien Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • SimonHemmingshj Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • mikebahirathan Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @O2 Yes. Using ios 15.5. As I said, it is the link to turn on wifi calling I can't use. It just keeps taking me back to the help page. And I can't find a tab called 'device details' on MyO2. Do you call it something else? I am clicking on the little phone symbol top left of my page

  • Just_Jens_World Jen A (@Just_Jens_World) reported

    My @O2 cinema code for tomorrow is not working

  • sjtaylor2017xx Sam Taylor (@sjtaylor2017xx) reported

    @HenrysRadiator @O2 @AmberRoseGill The customer service is piss poor 😡

  • Lucy68807874 Lucy (@Lucy68807874) reported

    @O2 after having no end of issues with 02 online and in store, I finally got the help and service needed from 02/ Eltham store. Fantastic service, thanks guys

  • ashevans__ A s h (@ashevans__) reported

    @O2 any reason my 5G phone can’t get a signal anywhere?

  • AyeJustinVibes emily (@AyeJustinVibes) reported

    @O2 need help!! Confused I’ve just cancelled my contract and got a sim only for 24 months when can I use this new sim! Also got new number which I didn’t want!!

  • HenrysRadiator Tøbias (@HenrysRadiator) reported

    @sjtaylor2017xx @O2 @AmberRoseGill I’m having a similar problem. The customer services say they’ll sort it & don’t, on 3 occasions they’ve just hung up when it got difficult. I’m stuck with a phone that I was told several times was cancelled & I can’t return & now getting threatening messages

  • HelenRambles Helen 🌻 (@HelenRambles) reported

    Never use @O2, they claim they offer roaming but they don’t. It doesn’t work. And their support staff don’t bother to reply.

  • KristoforLearm2 Kristofor Learmonth (@KristoforLearm2) reported

    @O2 I really hate O2. I'm from Scotland and bought a really cheap phone to surf with. It was locked to the O2 network. Someone was screwing around with it all of the time and the customer service team were really rude.

  • james_reynolds2 James 🇺🇦 (@james_reynolds2) reported

    The phone signal in Ipswich is absolutely shocking half the time @giffgaff @o2