O2

O2 Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 03/11/2025 12:40

March 11: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Romford, Chatham, Upminster, Swanscombe, Ilford, Gravesend, Woolwich and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomRomford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • Ginginati Ginginati (@Ginginati) reported from Gillingham, England

    @O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !

  • duncanatkins duncan atkins (@duncanatkins) reported from Gillingham, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Heathersorley Heather (@Heathersorley) reported

    @O2 Oh.. a little bit disappointing seeing as I have 4 accounts with you, and have been a loyal customer for so many years.

  • cherylsp_ runtoexplore👣™️ (@cherylsp_) reported

    @ktp_kate @O2 Actually never noticed ! Ta 👍

  • matthewncarter Matt (@matthewncarter) reported

    @O2 my number was supposed to port from EE to you yesterday. You have finally started to do something as I have lost my number from EE but I’m still stuck with the temporary number with you. What’s going on? Do I need to cancel my contract and go to a different provider?

  • asimmuhammad Asim Muhammad (@asimmuhammad) reported

    @O2 what a shambles? Is the fact our mobile numbers on legacy or new systems an end customers fault? I’ve spent 3 calls over 3 hours each and I can’t seem to activate the loyalty program because of this issue. HELP!

  • H_WolvesYYA H (@H_WolvesYYA) reported

    @NicholasDan1el @O2 Pointless letting you order if there’s no stock like they keep saying.. never had the issue last year

  • mrjfletcher Mark Fletcher (@mrjfletcher) reported

    @O2 I service for 7 hours now in BN2 area!!!

  • JohnoPnefc Jacob Johnson (@JohnoPnefc) reported

    @O2 I’ve tried all these to help with the signal and I’m still getting poor signal. But also there is no 5G anywhere, I struggle with 4G most places. It is just miles behind EE. My friend is on EE and he gets 5G in most places in Preston. Thought O2 was supposed to be a big network.

  • holstead_june June Holstead (@holstead_june) reported

    @O2 Done that. Spoke to your CS. Spoke to tech guy. Went into store. Still got problems. Told no network/sigal issues in LS26.

  • s86world S86 (@s86world) reported

    @DPDgroup_news as a delivery company you are one of the worst. You fail and don’t rectify your mistakes. Your paid to delivery people’s parcels, how’s about you start doing it!! Hope @likewiseservices @O2 and others stop using you.

  • CT_juggles Chris T (@CT_juggles) reported

    @O2 why is your 3G sooooo bad??