O2

O2 Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 08/16/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: Grays, London, Dagenham, East Ham, Chatham, Barking, Basildon, Longfield, Ilford and Chigwell.

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City Problem Type Report Time
United KingdomGrays Phone
United KingdomGrays Phone
United KingdomLondon Phone
United KingdomDagenham Phone
United KingdomDagenham Internet
United KingdomLondon E-mail

Community Discussion

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O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • LiamFos78239707 Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • PaulAndrews007 Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • soyabean1717 Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • dionjoseph_ 🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England

    @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SamCamLlamClam Samantha G (@SamCamLlamClam) reported

    @O2 pathetic customer service. I am so distressed and humiliated right now. Unanswered DMs and can’t get through to a real person on the phone. SORT IT OUT

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 @TheO2 I'm reminiscing when you were a decent company years ago. Now you're a complete joke and you have the worst customer clueless service ever.....

  • csdspencer Carl Spencer (@csdspencer) reported

    @O2 For nearly two weeks I have had really poor signal on data and signal. Needs sorting ASAP, to the point I can't use my phone!

  • paradestores Mark Foster (@paradestores) reported

    @EnglandRugby @O2 Good job Willis is still there to pull up the slack from Itoje. JVP is going to get rinsed too slow and weak to be playing at this level.

  • James_Tewes James Tewes (@James_Tewes) reported

    @O2 I am so glad I have now left O2, a company I have been with for 2 decades which used to be superb unfortunately has gone down the pan. Now awful customer service, horrendous data service which gets worse month by month. I moved to EE and the difference is staggering #byeO2

  • A7X__BRAD Bradley, Son of Andrew (@A7X__BRAD) reported

    The service around Walsall for @o2 is so ******* bad

  • Jayu4456 Jayu (@Jayu4456) reported

    @O2 my bill is higher than usual and have a £0 cap. Can't get through to someone on live chat. Disappointing service by yourselves.

  • NathFerguson Nath (@NathFerguson) reported

    @O2 why do you think offering 0.88mb data speed is acceptable I can’t do nothing as your data speed is soo slow how is that acceptable considering the amount you charge is expensive id expect better but nothing changes

  • vikki_reed Victoria (@vikki_reed) reported

    @O2 Where is the customer service O2??? I've messaged you, I've rung you ...nothing!!! Please can a manager respond to my message asap. Appalling customer service!

  • Tweeter_Of_Two Wellsie (@Tweeter_Of_Two) reported

    @O2 It's more like the relief you feel when you realise you can cancel your o2 contract for free and leave the crap network.