O2

O2 Outage Report in Grays, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 03/11/2026 05:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Brentwood, Gravesend, Ilford, Upminster, Abbey Wood, Dartford and Chigwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomBrentwood Phone
United KingdomGravesend Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly 😫

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • clarejryan Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • AerialimagingSE Aerial Imaging South East (@AerialimagingSE) reported from Gillingham, England

    Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ToffaDrummond Kristofor Drummond (@ToffaDrummond) reported

    @O2 I’m an o2 and a VM customer but my volt boost hasn’t been applied to my data. Both VM and o2 are in my name at the same address.

  • nemo1902 chris nieman (@nemo1902) reported

    @O2 any idea why your service has gone so far downhill lately ?? It seems every time I look at my phone I’ve only got 1 bar of service !!!! Maybe time to try a different provider.

  • shulanewman shula newman (@shulanewman) reported

    @O2 I’ve done all that, It says my number isn’t registered and I need to contact customer services, someone has told me on two occasions they would look into it and come back to me and no one has

  • ChezBuckley Cheryl Buckley (@ChezBuckley) reported

    @O2 mast in haywards heath been broken for past 2 days. I have no data whatsoever. What am I paying for?

  • fionagordon5 fiona gordon (@fionagordon5) reported

    @O2 As mentioned above I’ve already done this it’s still not working

  • Rcl1Rcl1 Our Sea Elle (@Rcl1Rcl1) reported

    @O2 How do i activate volt? O" app just has 'join virgin media' option. Im already and O2 & virgin customer. tnx

  • rayrachyray Rachel (@rayrachyray) reported

    @O2 help, nothing on my phone will load when I’m not connected to WiFi despite Mobile Data being turned on. Can you help?

  • BRagdolls Blue Topaz Ragdolls (@BRagdolls) reported

    @O2 very disappointed to find these guys have been taking payment for 2 contracts that were cancelled 2 years ago!! Shocking service! Just been helping themselves to my money! Thieves!

  • squarewheels_ Richard Griffin 💙 (@squarewheels_) reported

    @o2 I’ve been on a contract sim-only deal with you for 10 years. I am having trouble upgrading my sim tariff. I rang but was given some disappointing prices, and your website gives *much worse* prices for Upgrade compared to buying new. Seeking 20GB for £12/m, 12m contract…

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @O2 credit where credit is due, fast turnaround with problem I had with 5g SIM, well done o2