O2

O2 Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 01/29/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Chatham, Rochester and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • sjetaylor Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ellie_Candlin Ells ✌🏼️ (@Ellie_Candlin) reported

    @O2 It only took you a week to call me back to try and fix this issue - on the number that was broken too might I add. If I hadn’t been advised by a person (not affiliated to o2) on Twitter to go to the o2 shop to get a new sim, it would’ve been a week without calls. Disappointing.

  • cosracer Phil (@cosracer) reported

    @O2 It supports band 20 on 4g and n78 on 5g so would it work on your network in the uk

  • emilych15036393 emily chambers (@emilych15036393) reported

    @O2 my services don’t seem to be working, I’m unable to make outbound or receive inbound calls, unable to use my date or anything, normally if my services are disconnected it shows up no service but it’s currently showing 3 bars of signal but nothing else, can I find out why?????

  • Billy_howes Billy Howes (@Billy_howes) reported

    @nicwyattt @O2 Oh that’s so **** the website didn’t say anything!

  • Studentissues20 Student Issues 2020 (@Studentissues20) reported

    @O2 I've been a loyal customer since I first got a phone, how do I get a surprise box?!

  • Hayley_M_jones Hayley jones (@Hayley_M_jones) reported

    @O2 I've literally just said I can't load pages its not a handy tip is it I can see loads of people complaining that sky and o2 are down simultaneously so it's clearly an issue your end I pay a fortune for both and nothing ever works but can't never get anyone to resolve it

  • laur_webster Lauren Webster (@laur_webster) reported

    What a brilliant day to have a phone with @O2 and WiFi with @SkyUK … when both servers are down 🤬

  • EanGriffiths6 Ean Griffiths (@EanGriffiths6) reported

    @O2 @Eg_a_Sinclair I am having same issues @O2 . I have switched to 2g/3g (automatic) instead of 2g/3g/4g (automatic) and the service has improved. Any explanation in what is going on? This seems to have affected alot of people

  • W81Angie Angie W (@W81Angie) reported

    @O2 I am sick to death of you making mistakes and then sending debt letters when the error is yours in the first place! I cannot get through on the phones, several requests have been made in dm’s on here for someone to contact me to make a complaint & it’s all being ignored

  • BobbieLouise91 Bobbie-Louise Willis (@BobbieLouise91) reported

    @O2 is there any network issues in dover Kent? I cant seem to connect or get anything to load?