O2

O2 Outage Report in Grays, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 05/04/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Romford, Upminster, Chatham, East Ham, Bexleyheath, Canvey Island, Grays, Dagenham, Snodland, Ilford and Rochester.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • ClareFunsize85 Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England

    @O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • Heru_Act Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JTweetz14 J (@JTweetz14) reported

    @o2 wiping it's self from people's phones like it's normal, this is very bad customer service. I will not be renewing my contract with them at the end of this term, #frombadtoworse

  • missiles22 Tracey (@missiles22) reported

    @Christerphurr @O2 Don't bother coming over to O2, they are awful

  • eviekathleen Evie Kathleen (@eviekathleen) reported

    @O2 advertised a pre-paid Mastercard with Samsung upgrades but no details have been sent to me after 14 days as promised and customer services do not reply to emails/return calls.

  • JTweetz14 J (@JTweetz14) reported

    @o2 if I carnt have a device that is compatible with your network, then by all means you should provide me with one. I'm in contract with you and I have a device that doesn't work with you. Very strange. I've been a loyal customer for over 10 years!

  • whi2001 Andy (@whi2001) reported

    Well @O2 I see you're keen to resolve the issue for me.

  • johnnyAmorris JohnnyAM 🇺🇦 (@johnnyAmorris) reported

    @O2 signal has been terrible the last few months 😡

  • cocobarker1 David Barker (@cocobarker1) reported

    @O2 Hi. Anyone around on your Customer Service side?

  • Ceris8 Ceris (@Ceris8) reported

    @O2 @BWallaceMP Smart meter doesn’t work ( don’t need that right now!). Why on earth is there an access problem?

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported

    @O2 no signal for o2 customers in LS2 8LX can you please advise?

  • Ceris8 Ceris (@Ceris8) reported

    @O2 Finally, you are talking to me. Your customer service is appalling. This problem has been ongoing for several months now… Not being able to get access to the mast, landlord problems? This is unacceptable. @BWallaceMP