O2

O2 Outage Report in Grays, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 01/30/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: Gravesend, London, Woolwich, East Ham, Upminster, Dagenham, Gillingham, Rochester, Chatham, Barking and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Phone
United KingdomLondon Internet
United KingdomWoolwich E-mail
United KingdomEast Ham Phone
United KingdomLondon Internet
United KingdomUpminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CroninTrudy Trudy Cronin (@CroninTrudy) reported

    @O2 help, I have an Amazon prime o2 extra that I’d like to activate however when I click on the link it just says ‘activation unsuccessful’! I have until Saturday to activate it!

  • KellyFriendPR Kelly Friend (@KellyFriendPR) reported

    @O2 OK. It's been down all morning though. Also, how do I register for the update service if I can't receive the verification text because there's no signal?

  • oatesie76 Colette Oates (@oatesie76) reported

    @O2 I was giving your customer services department a chance after all the negative comments .... but I literally give up .... a replacement SIM must be the easiest query to deal with !!!!

  • abbyjsmithh abby (@abbyjsmithh) reported

    @O2 hi I'm having trouble keeping my phone number to new phone - please check dms

  • nikinak84 Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 hi please could you help, my dad is trying to access myo2 app but it is saying his account hasn't been activated, could you advise best number for him to ring, going round in circles on online help, in his 70s and I don't live with him. Thanks 🙏👍

  • mcmari8 mari (@mcmari8) reported

    @o2 waiting for my SIM card since end of November still not arrived but dd taken 5 months! Contacted by phone, email, dm to twitter! No response to complaint letter sent a month ago. #o2 chat online not working my calls just dropped now. Remind me what you do for business?

  • 10tonine 10toNine (@10tonine) reported

    Hey @O2 just had a call from James (not his real name I'm sure) from O2 (01224007482) offering 40% off my bill. All I needed to do was give him the promo code that funnily enough came in an SMS that said not to give it to anyone including O2 staff. If only I was an O2 customer.

  • AmitP327 AmitP (@AmitP327) reported

    @O2 Any network issues in DA8 post code area? Connectivety very very slow.

  • robsmith115 Rob Smith (@robsmith115) reported

    @O2 what is happening with my order? Told it was confirmed yesterday, today it is now only a 'quote'. Been on hold to customer services for 45 mins. Now considering cancelling the order.

  • Barmab_415 Barmab_415 (@Barmab_415) reported

    @O2 I’m leaving O2 after more than 10 years. Horrific way to deal with a loyal customer. You have my phone number and email address, all I asked for was an update. Instead I’ve been ignored and lied to repeatedly.