O2

O2 Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Grays come from postal codes RM17.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Grays, Borough of Thurrock, England 01/09/2026 10:30

January 09: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: Grays, London, Chatham, Rochester, Basildon, Ilford, Bexleyheath and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomChatham Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • BigTentSocial Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Luce_Goose88 Lucy Rice (@Luce_Goose88) reported

    @O2 @lambhannah36 Hi @O2 I'm going through the priority app too but it's redirecting to ticketmaster and asking for a code! Help pls!!

  • Termehhs Termeh (@Termehhs) reported

    @O2 has the absolute WORST service of any network I've ever been with. Trying to call their customer service line as my phone just likes to not receive calls sometimes. Missed an important one and now calling O2 and the call sounds like it's being made underwater. AVOID.

  • talialane96 Talia (@talialane96) reported

    @SculptingMinds @O2 I agree! Network coverage is absolutely abysmal and I only stay for the perks but when your favourite one isn’t available anymore…

  • DinasThoughts Dina / Dee Dee (@DinasThoughts) reported

    @Cornzy1810 @O2 @blink182 I had that same issue as well

  • LesBeMums LesBeMums (She/Hers) (@LesBeMums) reported

    Argh! I go back in and now @o2 say that I've used my place in the queue and I have to re-enter at a new position!? WTF O2? Are there tickets or not?

  • AnnaSymon Anna Symon (@AnnaSymon) reported

    @O2 I’m in USA and not able to use my phone outside wifi. I got a text saying because of tech incompatibility with A T &T voice calls wouldn’t work. Please help, thanks

  • BellairsMillie Millie Bellairs (@BellairsMillie) reported

    @O2 hi! Both me and my partner has had no signal/network connection for nearly 24 hours now, what is happening? Dorset area.

  • nicktowers2 Nick Towers (@nicktowers2) reported

    @O2 what is happening with internet signal lately? Wakefield area seems to be having issues. I thought it was just near my home in wf6 but wf7 are same apparently? Can this be looked into please asni need the signal for work

  • ColinJudkins Judders (@ColinJudkins) reported

    @O2 I get into the queue (I was in before the presale started) and as soon as I was let in, it errors and won't let me get in to even search for tickets. 11th October '23, Blink 182 @ O2 London.

  • the53rdState BuryHattrick (FC) (@the53rdState) reported

    @aimeemaciver3x @O2 You tell em Aimee.. they are a disgrace of a company with poor customer service.. on all platforms but they don’t interact with each other