O2 Outage Report in Grays, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Ilford, Bexleyheath, Wickford, Romford, Erith, Orpington and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Ilford |
Internet | |
| London |
Phone | |
| London |
Phone | |
| Bexleyheath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Brown
(@emma_lou_brown) reported
Trying to switch phone networks and gain a PAC number from @O2 is like trying to ask for the nuclear codes ... "there has been an issue processing the request..." This is ridiculous!!!
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Kim Hughes
(@KimHughes1) reported
@O2 I did and I spoke to a great Operator who passed me through and then I got cut off, after 40mins of waiting. I’ve been trying for days on end to get my issue sorted
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Joshua Wright
(@JoshChunkWright) reported
@O2 are absolutely ****. Apparently I owe 1p, received an enforcement and termination letter, was on hold for over 40 minutes only be told I need to be put in another queue. Oh and I've asked them to collect the 1p with the monthly bill numerous times 🤯
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Dawn Cannon
(@dcanno12) reported
@O2 What do I need to do to get someone to speak to? Last night I received my new phone, put in my SIM card and moved all my items over. I cleared everything from my original phone, to recycle. My new sim is not activating and I can’t receive texts or messages. Help!
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Paul Molloy
(@Paul_Molloy1) reported
@O2 Probably the worst customer service I have ever encountered.
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Sam Wright
(@Samwood85) reported
@O2 When i try to get through to speak to somebody about a premium number issue it cuts me off! If i try find the chat it takes me to the app.
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Amanda Davies
(@penguinmand) reported
@O2 as you don't answer your phones and it isn't plain on the app please tell me how to cancel Disney+. Don't refer me back to them as it's just a link back to your app.
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JB.
(@JessieLouBrown) reported
@O2 app is down and website not allowing me to login?
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Sarah Newens
(@SarahNewens) reported
@O2 Yes and let's hope O2 management realise keeping loyal customers depends upon good customer service
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Riggers
(@Riggers_80) reported
@O2 answer the god damn phone or get some better hold music