O2 Outage Report in Stone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stone, Kent, England
The most recent O2 outage reports came from the following cities: Grays, London, Chatham, Rochester, Bromley, Basildon, Ilford, Bexleyheath, Sevenoaks and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Chatham |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻
(@spences10) reported
from
Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Bexleyheath, England
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Buckley
(@ChezBuckley) reported
@O2 mast in haywards heath been broken for past 2 days. I have no data whatsoever. What am I paying for?
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Bridget Halford
(@bridgethalford) reported
@virginmedia @O2 rubbish customer service. While trying to sort volt package benefits on the @O2. 3 calls to customer service and still not sorted. Now looking a new providers.
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Marj
(@marjgrrl) reported
@O2 'You have been kicked off this conference.' I waited a couple of minutes to collect myself. I called back and was greeted by another agent who finally cancelled it for me. Your customer service is apalling. Your nline system is an absolute joke. I will make sure I pass this on.
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Mrsleahhughes
(@shineyprincess2) reported
@O2 OMG WHAT A WASTE OF GETTING A PHONE REBOOTED AND NOT FIX IT WHEN WE TOLD THEM THE CHARGER WAS NOT CHARGING AND ITS NOT CHARGING HE HASENT DONE A VERY GOOD JOB HE JUST WASTED TIME BOOTING IT TO FACTORY DEFAULT I DIDNT WANT THAT I WANTED THE CHARGER AREA FIXED BUT NO WASTE
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Marj
(@marjgrrl) reported
@O2 Thank you for your assistance. I did call them yesterday. Waited 30 minutes and then was greeted by this very rude agent who did not hlep me one bit. She did not want to accept the fact that I want to end my airtime contract.
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Jayne Lewis
(@JayneLe98786910) reported
@O2 once again you’ve let me down! You agreed to remove x2 fraudulent entries from my credit file and guess what only 1 has been removed. This needs urgent attention!! Disappointed and distressed by ongoing saga.
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Zoe Joyce
(@zlmjoyce) reported
@O2 3 mobile phones with you, why have a stopped getting the family discount? Can never get hold of anyone on the phone! 🤬
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laurenC92
(@Lor3wright922) reported
Another day without the phone @O2 a new phone sent to customer that doesn’t work… verging on leaving customer care is not to the level where it should be and I’m meant to pay my bill? Almost two weeks without a phone 😞!!
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Ben
(@BenGoude) reported
@SophieClaireB @O2 Thank you I'll give that a go! Honestly wasted so much time with o2 saying the same things to different customer service people and nothing ever gets sorted 🙄
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Stephanie Brooke
(@manx_maid) reported
Thanks for that 48 minute outage, @O2 😠