O2 Outage Report in Stone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Kent, England
The most recent O2 outage reports came from the following cities: London, Woolwich, East Ham, Upminster, Dagenham, West Malling, Rochester, Chatham, Barking, Newham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Woolwich |
||
| East Ham |
Phone | |
| London |
Internet | |
| Upminster |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen is Correct
(@GetMeAManager) reported
@EffeR16 @O2 But you've not provided any sort of issue. Maybe someone can help if you give a little more info.
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Vicky Jones
(@toptoffee5) reported
@bunn_debbi @O2 Deb I contacted @O2 for you and they claimed they’d contacted you. They have the worst customer service, they can treat you like this. No phone for a month and getting told lies every time you ring, not on
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EffeR
(@EffeR16) reported
@GetMeAManager @O2 Please don’t comment unless it is to help. I haven’t been able to get hold of o2 through any other means. I have been trying to sort it since 8am this morning.
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Rog
(@Rogred76) reported
@MarkEvansO2 @O2 the Gov have a 3 step plan to fight covid and o2 has a 3 steps plans to annoy customers it is 1. Lie 2. Excuses 3. Wait 24 hours If anyone is thinking of joining o2 think again one of the worst customer services around ABOID AVOID AVOID AVOID AVOID AVOID AVOID
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Mr. Whizz
(@wysiwyg100) reported
@O2 your network is dreadful and your customer service is even worse
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Roisin
(@roisinduffyx) reported
@O2 would not recommend O2 to ANYONE, absolute shambles of a company and get nothing but problems from them. TERRIBLE SERVICE
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Rog
(@Rogred76) reported
@MarkEvansO2 @O2 Has anyone else had a problem with o2 lying and making excuses fobbing you off all the time if so message me I have the resources to help you take this further and the more people the better and the solicitor can take this forward.
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Little Miss Introvert
(@TinaHurst27) reported
@O2 having issues with my Internet. Can you help?
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🏴 Shona Mackie 🏴
(@shonamackie) reported
from
Huntly, Scotland
@theofficialKAE @O2 Don't know I've never won
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Sam
(@sammylou28) reported
@O2 👋 just moved house and did all the checks online for signal strength.. yet we have awful signal even for 3G phone calls. Please can you help? RG26 4