O2

O2 Outage Report in Stone, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stone, Kent, England 03/29/2024 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Kent, England

The most recent O2 outage reports came from the following cities: London, Chatham, Longfield, Leyton, Dagenham, Romford, Swanley, Newham, Rochester, Orpington, Ilford, Woolwich, Eltham, West Malling and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomChatham Phone
United KingdomLondon Phone
United KingdomLongfield E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Brinders6 Tracey (@Brinders6) reported

    Customer services @O2 What a joke!!!! Trying to sort out a top up on my Father’s phone who was rushed into hospital yesterday and with no visitors allowed this is his only communication with us. He is 86 years and all we needed was a simple Yes or No to our ?

  • higginsj017 jig (@higginsj017) reported

    @O2 just phoned up regarding a billing issue and got put through to a women dealing with bills and hung up on me seriously unprofessional and should be disciplined immediately

  • C1Kev Kev C (@C1Kev) reported

    @O2 absolutely horrendous service!!!!!!! Dreadful!!

  • buxtonlinetrain buxtonlinetrain (@buxtonlinetrain) reported

    @O2 Please can I manager call the account holder. Over 8 hours of time now and 02 at fault and no managers, means of escalation or solution.

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @O2 Kilburn High Road store terrible stock - no iPhone 11 screencovers at all

  • Fernando1Jardim Fernando Jardim (@Fernando1Jardim) reported

    @VodafoneUK Your retentions team called with a better deal but won’t give it to me as I’d gone with another deal. So I’ll just go cancel my new order and broadband and go over to @O2 like I was originally planning

  • ReissOmari Gordé 💜 (@ReissOmari) reported

    Anyone else having issues with @O2 today? In Birmingham City Centre, iPhone keeps going to “no service” then 5G comes back but no connection. Any notes problems @O2 ?

  • Ellwebb32 Ell w (@Ellwebb32) reported

    @O2 iv received 20 notifications, each one the same. In the last 24 hours. Some have been in the middle of the night and early hours of this morning. Iv been told its normal by customer services... pls make it stop.

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @O2 Do not use this disgrace of a network. Apparently my 14 peace of mind started before I actually received the SIM. Ordered on a Friday, arrived Monday, number transferred late Tuesday. But they're classing the 14 days as starting on that Friday I ordered the SIM... 1/2

  • idRidge 𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮 (@idRidge) reported

    @O2 I submitted a complaint on 09/11/21 and despite sending about 5 emails chasing up a response and your team apologising each time, I have still not received one! This is so poor!! Honestly the worst customer service I have ever experienced!