O2

O2 Outage Report in Stone, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stone, Kent, England 04/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Kent, England

The most recent O2 outage reports came from the following cities: London, Bromley, East Ham, Buckhurst Hill, Chatham, Upminster, Bexleyheath, Grays, Dagenham, Romford, Newham, Snodland, Ilford, Rochester and Swanscombe.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomBromley Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • juniejunus June 💙 (@juniejunus) reported

    @andreworton @O2 i have managed to sign in to the app using mobile data, as can my daughter.

  • ejp72 Liz Wears A Mask 💙 (@ejp72) reported

    @O2 the 4g around London E2 is terrible. Between Blythe Street and Cambridge heath road is abysmal.

  • MOMXW Mary MOMXW™ Williams ✊🏿✊🏾✊🏽✊🏼✊🏻 (@MOMXW) reported

    @O2 How Kong is the My O2 site going to be out of service for? App is down website is down and the call center is closed....

  • bhuvanbhaskar Bhuvan Bhaskar Jain (@bhuvanbhaskar) reported

    @O2 pathetic customer service, please let me know the process of disconnection. I am absolutely fed up

  • samkleis Sam Meredith (@samkleis) reported

    To @O2 please please sort my 4G/WiFi calling out asap! This has also been switched off since resetting my contract! It says I have to call O2 but given poor telephone customer service and experience I don’t want to do that. Reception here appalling so need WiFi calling always.

  • Chelsea_Bun91 Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported

    @O2 I was told monthly for 5 months that they would add the discount. Then an operative just decided it wouldn’t be applied as they couldn’t see it in the notes and so for months I’ve been stuck with a contract at a higher amount than agreed that I never would have gotten.

  • F41rygirl Lockdown Lise (@F41rygirl) reported

    @O2 Pity the sarcastic live chat couldn’t tell me this, all I got was a very rude response telling me to look closer. Not helpful. I was sent a link that you couldn’t submit details on as it kept sliding down beneath my keyboard. I eventually spoke to someone. Rubbish experience

  • LeeShields1101 Lee Shields (@LeeShields1101) reported

    @tescomobile @O2 care to explain? Especially when this customer has learning disabilities, so was confused when he found this out...

  • Cath_81 CaTh (@Cath_81) reported

    @O2 absolute joke your call centres in South Africa Rude unhelpful people that have no signal and a massive delay on the phone call. JOKE. You're a phone company SORT IT OUT 🤬😡😡😡

  • irDavidIRL David (@irDavidIRL) reported

    @O2 any chance of being able to sign into the website some time this year? Can’t access my payment details on the app and the website just hangs and doesn’t load when I try to sign in. I need to change my payment details for my contracts. This has been ongoing for a while now.