O2 Outage Report in Stone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Stone, Kent, England
The most recent O2 outage reports came from the following cities: London, Romford, Chatham, Upminster, Swanscombe, Ilford, Gravesend, Woolwich and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Romford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ste rigby
(@sterigby7) reported
@O2 I run a coverage check nearly everyday, it comes back saying the masts in my area saying everything is fine. Yet my internet is still very slow
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ExtraOrdinary
(@VivisVenture) reported
@O2 Trying to report a signal issue !
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Sarah Marie Jones
(@shadowstar240) reported
@O2 I've signed up for the updates I'm just getting really frustrated at the lack of service!
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Abiee Oliver
(@AbieeOliver) reported
Is anyone else on @O2 having trouble? I’m getting no service and my bars keep dropping?
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P4UL5K1🇬🇧🔴⚪
(@p4ul5k1) reported
afternoon @O2 is there a problem with the network coverage in the SA15 area, 2nd day in a row that service gone down....👀 cant make calls, and when i do nobody can hear me on the other end and now im getting 'not connected to network' and emergency calls in top left of phone
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Lloyd Kendrick
(@LloydKendrick6) reported
@O2 @AbieeOliver THE worst customer service I have ever had to deal with. Website is abysmal. Designed to send you round in circles with a problem. Trying everything possible to stop you being able to speak to someone. Would implore anyone to use another service as this entire company is outdated
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aisha✨
(@aishathefirst) reported
Your customer service helpline is absolutely atrocious @O2
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🐾 Robbie 🧙🏼♂️🔮CatMan😺
(@MrRobbieCatMan) reported
@O2 I have turned my phone on and of 5 times and put it on aeroplane mode. It shouldn’t take this long. She said minutes not hours or a day. It’s just rubbish… lack of service it be good to speak to someone in the uk instead of someone rude or English is appalling…
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🇪🇺Mike Liddle🇪🇺
(@mikeliddle) reported
@O2 Hi, I’ve had 4 calls today purporting to be suspending my NI number. I’ve reported all 4 mobile numbers to 7726. Is there a way for network operators to delete these SIM cards and make it cost the scammers more?
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My Name Isn’t Alice
(@Triyn2) reported
@virginmedia I eventually managed to get on service page and you are investigating an issue in my area. Theoretically broadband and mobile data issues should not be related. But i’m with yourselves for broadband and @O2 for mobile and suffered problems with both at same time, coincidently