O2 Outage Report in Rochester, Medway, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent O2 outage reports came from the following cities: Sheerness, Sittingbourne, Upminster, Longfield, Maidstone and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness |
Phone | |
| Sittingbourne |
Phone | |
| Upminster |
Total Blackout | |
| Upminster |
Internet | |
| Longfield |
Internet | |
| Sittingbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 why is the network down
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ConcertJunkie🦉
(@WestlifeDreams) reported
@O2 after sobbing on phone on Sunday to customer services and finally getting a result to my issues I thought I’d got somewhere. All notes on system I was assured for fifth time. Go ahead upgrade! Phone them today I cannot. Nothing on system #stressed #notagain #lostwill
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Becky
(@B3CKY77) reported
Has anyone had an issue with a transfer of number with @O2. Have been trying to get a number transferred since last Tuesday was told 24 hours for it to happen. Still waiting.....was told yesterday it can take up to 5 days! Appalling customer service!
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Tea
(@Teabelly_uk) reported
@O2 Roaming might be free.. Just do NOT expect to get a working signal!!!!
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MJ
(@mickyjayuk) reported
Ever since @virginmedia mobile switched to @O2 I can't get a signal anywhere near my house. I signed my contact on the basis @EE were providing the infrastructure and I would actually get a service. This is absolutely disgusting.
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Edwardshimself
(@EdwardsHimself) reported
@O2 I just had a “phone call” claiming to be from you offering discount on my bill due to covid? Then said that o2 gave my number away? Are you selling customer information to scam centres if so I will be cancelling my contract with you! They called on this number 020 4552 0894
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George Sim
(@GeorgeSim3) reported
@O2 Can you please advise if there’s any mobile connection issues in the AB23 area please, I’m unable to get a signal??.. 🤔🤔😡😡
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Demoness
(@Demones42665075) reported
@O2 are rude, nasty, and arrogant. Cue the sneer of ‘sorry you feel that way’ from a toxic company.
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Matthew C Bridges
(@MatthewBridges) reported
@O2 trying to get a PAC for a couple of hours now but keep getting the message: "Hi, it's O2. There's been an issue processing your request, please try again later...". Is the service down?
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Aaron Brand
(@AaronBrand86) reported
@O2 I've been getting texts for weeks now and the issue still isn't fixed. I have friends and family on EE that don't have these issues. Very poor service
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Donna Ward
(@77djw) reported
@O2 Are you really still using COVID 19 as an excuse for not dealing with my complaint? Appalling customer service, just want my complaint dealt with!