O2 Outage Report in Rochester, Medway, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent O2 outage reports came from the following cities: West Malling, Southend-on-Sea, Grays, Chatham, Rochester and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Southend-on-Sea |
Phone | |
| Southend-on-Sea |
Phone | |
| Grays |
Phone | |
| Chatham |
Phone | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Hewlett
(@RachelHewlett4) reported
@O2 I clicked on “use it now” earlier today but couldn’t book my ticket until now as I was at work earlier. I have never used it before so not sure if I’ve done something wrong. Thanks
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Me2unotu2me
(@Me2unotu2me) reported
@o2 what is wrong with ur network - its friggin awful all the the @virginmedia
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Paula Ackland
(@d8d8147cb8fd439) reported
@O2 over 50 mins on the phone and no answer. Tried last week to pay with credit card in hand and trans around 4 departments. Terrible service.
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mikey-twa-dags-photography
(@mikeygs64) reported
@UncannyVal @MoreUtterPiffle @O2 "fair enough" that the loudspeaker doesn't work very well? I'd be expecting close to perfect working order from anything sold as refurbished. It certainly wasn't checked before sale. Take it back! Consumers will get ripped off if we don't demand more.
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Sarah Willis
(@lauries_mammy) reported
@O2 It’s sorted now, I’ve just had an email and magically the number that wasn’t eligible has now had volt benefits activated. Please sort out your chat service though I haven’t had a good experience with it once. After over 10 years with o2 I’ll be leaving at the end of my contract.
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Professor Colin Turner
(@ProfCTurner) reported
@adamwingie @O2 I feel your pain! It's been generally good for me too. I think I remember a similar problem on 4G rollout. I could try to disable 5G but why would I have to do that? I tried to send a WhatsApp message (short video) for over 40 minutes.
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Neil
(@charactersforev) reported
@jodielouiseart @O2 It's so annoying when your having terrible signal problems isn't it Jods.. Especially in this day and age.. When so much has been improved... Hope they can sort it for you.. 👌.. How you keeping by the way?.. Hope all good x
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Hannah Lomax-Browne
(@DrHannahLB) reported
@O2 why oh why is 4G coverage soooooo BAD. I can barely use my phone unless I have wifi. Tried all the tips, local network fine…. You have to sort this out.
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John Millington 🅙
(@JPM9685) reported
@O2 my phone not working in Spain ?
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Disty’s Howl Box 🔜 FWA
(@TheAngryRoo) reported
@FezzFox @O2 Hmmm so upload goes through LTE. I reckon the issue is an over capacity mast. O2 is bad for capacity issues.