O2 Outage Report in Rochester, Medway, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Rochester come from postal codes ME3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent O2 outage reports came from the following cities: West Malling, Maidstone, Chatham, Rochester, Upminster, Longfield and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Maidstone |
Phone | |
| West Malling |
Phone | |
| Maidstone |
Phone | |
| Chatham |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
-
john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
-
Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
-
Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
-
Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
-
Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
-
Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
-
Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
-
Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
-
TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
-
Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
-
Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
-
Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
-
Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
-
Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
-
Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
-
Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
-
TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
-
Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Philpott
(@philpott_jane) reported
@O2 I’m 36 weeks pregnant and you’ve just cut off my phone with only and hours notice and the call centre is shut. This is the only phone I have. I need help!
-
Masood Naeem
(@masood0902) reported
@O2 welldone once again for your incompetent customer service. Last 7 day no sim,i have learned and will definitely advise everyone not to deal with O2. Customer service dont care and and just chop the phone on you ive been with out a sim for more than 7days, disgraceful
-
Jinki Wiggle
(@ciri_525) reported
@O2 I don’t know what is happening with my reception, as soon as I get off the train at my station 4g became so slow I can’t even tweet. I can’t do anything, in fact
-
Mark Ellis
(@B18MJE) reported
@O2 how can I get an esim? Shops are closed and the phone line cuts you off unless it’s an emergency??
-
Bradley
(@BradleyWheal) reported
@O2 how do.i speak to.someone to help? I've had no signal at all today so can't call you, and when I try and access live chat your website sends me in circles
-
Jane Philpott
(@philpott_jane) reported
@O2 you’ve just told me I have racked up at £200+ bill unknowingly calling an international number 5 times. How could you let me get in that much debt without warning me! This was clearly a mistake as I have never in 10 years gone over my bill.
-
RichardMichie
(@RichardMichie) reported
Because I’ve been working from home I’m not even denting my 30gig mobile data plan. Have you checked yours? @o2 must have been making money hand over fist while everyone uses home WIFI. Just dropped mine right down saving £6 a month @MartinSLewis
-
Sarah Simmons 💙
(@Sarahsimmons4) reported
Hi @O2 how do I stop my paper Bill's? Your shops cannot stop them, your lovely call centre people have tried their best but I still receive them. I don't have anything to hide but I would like to contribute to saving the planet!! Please help
-
H #FBPE 🌹#GTTO
(@AyUpMaDuck) reported
@O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!
-
emilie sutherland
(@emiliesuths1994) reported
@O2 I’m trying to pay off a number of devices and cancel two contracts. I have connected to my account but your Helpdesk is impossible. I’m also unable to do this online, help please.