O2 Outage Report in Rochester, Medway, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent O2 outage reports came from the following cities: Sittingbourne, Gravesend, Maidstone, Upminster and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Phone | |
| Gravesend |
Phone | |
| Maidstone |
Phone | |
| Sittingbourne |
Wi-fi | |
| Upminster |
Phone | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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Jessica
(@Part_Mermaid) reported
from
Sutton at Hone, England
@Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 why is the network down
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa McGowan
(@pippa__m) reported
@O2 is there an easier way to change payment date? I keep trying to get through on number but automated service keeps hanging up and unable to change through myo2
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noel collins
(@earl1001) reported
@O2 I’m currently stuck on hold for the last 2 hours and still waiting to speak to someone in retention regarding a issue with my tariff which had been missold. Do you think this is an expectable? #poorcustomerservice
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John W Lewis
(@JohnWLewis) reported
Not again, @O2!! Is the lack of the mobile signal in #Cullompton #Devon YET AGAIN due to another failure of the (one and only?!) mast serving the town? Each time it takes you days to fix it, and how many more times must this happen before you rectify it properly.
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UK-MAGMA 🇬🇧
(@uk_magma) reported
@O2 is it possible to get all incoming SMS blocked. I barely use it, it's just a never ending stream of spam. I don't want the service.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 Will turning my iPhone Xs off for six months cancel my O2 contract down?
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Craig Abbott
(@abbott567) reported
The @O2 website is the worst. You add a watch to your basket to be told you need a sim. When you add the sim it removes the watch. Then you go round in circles for 15 minutes, try to fight an AI chatbot, fail to find any contact information and eventually just quit. Great work!
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AH
(@azzyface1990) reported
@O2 By far, the worst network i've ever has the displeasure of using. £60 per month for a 5G device to get 1mbps download and 0.5 mbps upload 99% of the time. o2 guru replaced my 5G sim with a 4G sim and the results are still just as bad. Embarrassing company.
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Gareth Jones
(@maverick1307) reported
@JamieClewer How will @O2 help?
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Martin Hider
(@hiderman101) reported
@virginmedia hey under my Wi-Fi setting on my current @O2 phone is flagging up week security on my home Wi-Fi hub and I go to the next room closest room in the house to where it is located I totally loose Wi-Fi and slip to 4g consistently please help