O2 Outage Report in Rochester, Medway, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Rochester, Medway, England
The most recent O2 outage reports came from the following cities: Longfield, Sittingbourne, Maidstone and Southend-on-Sea.
City | Problem Type | Report Time |
---|---|---|
Longfield | Internet | |
Sittingbourne | Internet | |
Maidstone | Phone | |
Maidstone | Phone | |
Southend-on-Sea | Internet | |
Maidstone | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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i.mld
(@imakulata) reported
Hi @O2 please can you help me with the above?
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Album Of The Day
(@UKAlbumOfTheDay) reported
@O2 is your myo2 website down? I'm unable to view any of my info and I want to upgrade my phone!
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J
(@JMC____) reported
@O2 hey there, my phone no longer connects to O2 despite their being signal. Can you help
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GEM💎
(@GemmaManning) reported
Is anyone else having problems with @O2 ? I’m halfway through a call and it makes a noise and then cuts out…I have to restart to make outgoing calls
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Liam Ellis
(@TheLiamEllis) reported
I can’t wait for my @O2 contract to end! They are so poor!
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andrew anthoney ⚫️⚪️
(@andytoon30) reported
@O2 hi I am looking for some support. I am new to o2 from virgin mobile. I can’t activate my account for myo2 because the email that virgin gave you guys is completely incorrect. I have spoken to someone today and they said they sent me a new link but I haven’t received it yet
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Helen Cooper
(@Greenpenguin) reported
@O2 please, please can someone get back to me. Trying to get Disney+ free for three months as per several texts you have sent to me. Texting back doesn’t work and have been on your chat/messaging service but have not been messaged for nearly 2 hours now. Help!
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Brad
(@bradd_NFT) reported
@Jimbobthon @O2 Glad I’m not the only it’s effecting! Yeah says I have signal but nothing works it’s so frustrating. Paying for a service I’m not getting provided with!
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Kate Grimes
(@SequinZelda) reported
@O2 I have lost hours of my life today, I will never get back after abysmally slow customer service to then not even be able to upgrade at the end of it as you sent me so many authorisation codes you have capped me out for the day and won't reset it...
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Roy Thorne
(@Thornerg) reported
@O2 & @VodafoneUK No mobile phone signal in Braunton, North Devon for over a week now. Any chance you can sort it out? Probably the Vellator transmitter.