O2 Outage Report in Redditch, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Redditch, England
The most recent O2 outage reports came from the following cities: Bromsgrove, Stourbridge, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 6 days ago |
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Internet | 24 days ago |
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Total Blackout | 5 months ago |
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Wi-fi | 6 months ago |
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Phone | 7 months ago |
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Phone | 9 months ago |
Community Discussion
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O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Tom Andrews (@tommy_andrews) reported from Worcestershire, EnglandHey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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Gracie xo (@gracielou_xx) reported from Worcestershire, EnglandIs @O2 down because my network has been non existent for hours now 🫠
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mark webster (@webo20) reported from Sheldon, EnglandThanks @o2 @my_prsnt for my o2 blue monday treat #bluemondays #priority
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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ABIGAIL 💫 (@abbyames2) reported from Plymouth, England@O2 customer service is beyond a joke 😩 all I want todo is change carriers and they’re throwing me around like a hot potato 🙄
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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simon keenan (@simonkeenan007) reported from South Shields, England@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨 (@ItIsNoahE) reported from Plymouth, England@TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 O2 is awful. Really awful. I’m looking at you, @O2.
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Nanook🐶 (@bazer100) reported from Coatbridge, ScotlandWell having a mare with @O2 and @SamsungMobile promotion if you pre-order a Samsung s10 + you got ear buds. 30 days for delivery which was fine, that's came and went and second email saying further 10 days that's also about up and Samsung bumping blame to promotions. Service 👎
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2