O2

O2 Outage Report in Redditch, Worcestershire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redditch, Worcestershire, England 02/21/2026 22:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent O2 outage reports came from the following cities: Birmingham and Sheldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England

    @O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • auspices richard (@auspices) reported from Birmingham, England

    anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • Hannahbreenx han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • Cheadle Hooty McOwlface (@Cheadle) reported from Birmingham, England

    @whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyHorus Ricky Wood (@RickyHorus) reported

    Amazing how I need to ring @O2 and no one answers and I've been on the phone for 40 mins, terrible customer service!!!

  • MrsEnquiries Just T - Ailsa Tavares (@MrsEnquiries) reported

    @O2 We did via SURE COMMS who have stuffed up the closure of @VodafoneUK account and now you @O2 are writing saying we owe £178.09 !!! where has the £80 per month been going.. thanks to your 3rd party company SURE COMMUNICATION in FAREHAM, HAMPSHIRE we now have a bad credit rating !!

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 So that you can tie people in to expensive pay monthly contracts that see 17% annual price hikes all whilst your service doesn’t even work half the time? 1 bar of 4g at home even though your network app says excellent indoor and outdoor coverage. 5g when at work always congested

  • Altor_gino ALTOR_gino (@Altor_gino) reported

    @ChaoticGoddess5 @O2 Classic customer service in 2023

  • Jimbobthon James Richards (@Jimbobthon) reported

    @O2 I will be....to another network. I'm out in the EU using o2's roaming service. Least that's working better than o2 UK

  • ChaoticGoddess5 ChaoticGoddess (@ChaoticGoddess5) reported

    Ive been trying to get help from @O2 for over an hour now on their online chat service and ive been cut off twice now but 2 customer service reps because they just end the chat when they run out of things to say its starting to get a bit infuriating

  • Maurice_Correia Maurice Correia (@Maurice_Correia) reported

    @O2 Heads up for anyone thinking of joining O2! If you want to experience the WORST customer service in the UK mobile sector then this is the place for you, if not AVOID them like the plague! #badcustomerservice #Useless

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 Don't do it, @O2 are terrible now. Switch yes but to another network

  • MorganeGuillouJ Morgane Guillou (@MorganeGuillouJ) reported

    I am confused about the #mobile #network capacity in this country. I have never experienced such poor network with so many operators. Not even in the middle of the sea near Italy or in the deep French countryside. Really concerning @EE @O2

  • Lynbodegas 🇺🇦I’m done with this lot of fools😡 (@Lynbodegas) reported

    @O2 only one bar on iPhone GU2 area- many others GU1&3…..what’s the problem?