O2 Outage Report in Redditch, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Tom Andrews
(@tommy_andrews) reported
from
Worcestershire, England
Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Guest
(@gue5ty84) reported
@O2, @TelefonicaUK, are you going to compensate me for having unbelievably poor signal for over a week?
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Max Bryson
(@maxbryson92) reported
@O2 Not to my recollection, no. Never. This seems very fraudulent and quite scary. I have never authorised use of my name in connection with you.
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luce
(@LucyDingle1) reported
@amyinlothian @O2 i’ve also had nothing. been refreshing my emails for the past hour and a half and had zero emails 💀 i’m not sure what it means but it’s just another example of ticketmaster not working properly
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Jason
(@Shield_Writer) reported
Are @O2 and other mobile phone operators throttling 4G data, making it unbearably slow, to force people towards 5G?
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Luke 🇺🇦
(@LukeF125) reported
Since @O2 merged with Virgin my signal has been shocking. Currently have full bar and 4G but will anything load or work? No. Been like this for months now. 20 years of being O2 but I think it’s time for a change.
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DazzledMin
(@DazzledMin) reported
@O2 I’ve still not had my number ported, can you help? I’ve been billed for the month but can’t use the new sim until my number has switched….
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FullSend
(@FullSen70316301) reported
@O2 have cancelled my contract with out any warning or letting me know left me with nothing and now they don’t want to help this what sort of a world we live in where they sweet talk you and then mug you off
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ARB 🇸🇴🏴☠️🥷
(@Arabay2Shiesty) reported
@FullSen70316301 @EE @O2 you made mistake joint then i been with them long time they don’t care about customer service they will take ur money if u don’t say nothing they won stop if u call them they will say it was technical fault and return money in 7 days i’m leaving dem when my contract is done
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🙂
(@smxngt_) reported
@O2 I’ve not had any service on my phone today unless connected to WiFi. Very annoying!
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Simon
(@re1uctanttweetr) reported
Looks like @O2 have screwed up my customer data. can't login to O2 app or website, when calling CS the data they use 4 security doesn't work! Even last 4 digits of recent number or last 3 of bank account! To top it all off, CS just blame me for providing incorrect data! Grt wrk!