O2 Outage Report in Redditch, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham, Stourbridge and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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Gracie xo
(@gracielou_xx) reported
from
Worcestershire, England
Is @O2 down because my network has been non existent for hours now 🫠
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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Tom Bradshaw
(@_tombradshaw) reported
from
Birmingham, England
@EnglandRugby @SixNationsRugby @O2 Hate seeing Marchant out the 23, feels like he never gets a run of games… but a strong team, and a hell of a bench!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Simpson
(@gillianvfx) reported
@O2 trying to collect order from Richmond store but it’s closed!! Customer service not working … need to collect today
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Kerwal
(@Kezzadosurf) reported
@O2 @Apple appauling customer service at the Nottingham O2 shop. Just needed to buy a replacement iPhone phone for my very ill mum!! Tried to overcharge me in order to change my contract! Would like to discuss this further! Thank goodness @johnlewishelp was next door. V helpful!
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LJ1971
(@LJ19714) reported
@O2 recently delivered reconditioned iPhone X voice calls poor quality. People on other end of line says my voice fades in and out or like under water. Calling from my house. No similar problem with old iPhone (5s). How do I seek help. Can’t call you because you won’t hear me!
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Matt Cartwright
(@MattPCart) reported
@tiffstevenson @O2 This is why I insist on buying unlocked phones so I can buy a cheap-*** SIM when I get somewhere my network doesn't cover. Thought this crap was a thing of the past though. Seems not.
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Habbott :-)
(@BeakyTweeter) reported
@O2 Help!!! I hardly ever have signal or 4G anymore anywhere in the country!! What have you done?! 😭😭😭
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TRACEY KEEN ❤️🤍🌳
(@tkeen80) reported
@O2 I would like to cancel my Disney + add on please
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David Wright
(@davidwright33) reported
O2 need improve their customer services!! Told to wait 20 mins, came back, told another 20 mins but was then messaged 2hrs later!! I know you were busy but that's taking the mickey! @O2
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Chris Whitaker
(@Chris_Whitaker1) reported
Time to just pay up and F off from 02 no signal at all on a Saturday on 4G THE WORST phone signal I’ve had since owning a mobile @o2
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Rachel Bell
(@elstoleno) reported
@o2 any chance of a service check or update in Sunderland city centre? Two of us showing 3 bars/4G but can load basically nothing. Idek if this will post, a tweet with 4 photos in couldn’t.
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TRACEY KEEN ❤️🤍🌳
(@tkeen80) reported
@O2 please can you tell me an email for customer service? All I can see is help topics with advice but I would like to speak to someone please