O2 Outage Report in Redditch, Worcestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Redditch, England
The most recent O2 outage reports came from the following cities: Bromsgrove, Stourbridge, and Sheldon.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove
|
Phone | 6 days ago |
|
Stourbridge
|
Internet | 24 days ago |
|
Worcester
|
Total Blackout | 5 months ago |
|
Bromsgrove
|
Wi-fi | 6 months ago |
|
Stourbridge
|
Phone | 7 months ago |
|
Worcester
|
Phone | 9 months ago |
Community Discussion
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O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Tom Andrews (@tommy_andrews) reported from Worcestershire, EnglandHey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Evan Davis (@EvanD) reported from Solihull, England@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Abbott (@hanrahb) reported@O2 You ask me to DM you details yet don’t reply. Been with @o2 for over 20 years but your screwing with me. Out of country mat the mo and don’t you dare cancel my contract leaving me stranded
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Jayne watkins (@JayneWat) reported@O2 Tried numerous times to get through to Payment Management team in number you’ve given - no option for this team. Waited ages each time for billing team but no answer on hold yet again each time. Service level is ridiculous and unacceptable especially when so much money taken 😡
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LalaK (@lnksav) reported@O2 4th day of phone mast not working (previously tweeted) and there are no updates for my area. What am I paying for!? So disappointing, such a waste of money.
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Peter Ly (@Peter_Lyy) reportedHi @O2 , I want to do a multisave (another sim) for my partner but I am past the 28 days. Able to help out?
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Jay (@join4te) reported@O2 Day 49 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Erin Kennedy (@erin_perin) reported@O2 @Pipsos4 What’s the point in telling people to DM about this issue when you refuse to offer any useful advice or timeline?
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Jonas Twothieves (@2thieves) reported@O2 Can O2 fix the SIM issue that I can make outgoing calls and texts but do not receive incoming calls and texts. Please do not continue to be useless.
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Suzanne Jones (@Scent_Trail) reported@O2 I have just had notification that you have turned off 4G on my account, and as a result I have no signal. Can you tell me why please?
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Liam McGrath (@McG70371461) reported@itssamlou_ @O2 Are you also having issues making outgoing calls and with mobile data?
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Laura Cleary (@LauraCleary) reported@O2 no data service all day and night, your website says no service issues, your customer service is shut....what am I supposed to do?