O2 Outage in Redditch, Worcestershire, England

@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

@O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

@O2 will someone please help me!!! Bloody useless o2

@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼

@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain

@Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

@O2 what’s with the dodgey service today 🙄

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK This three customer service looks like a crap service service looks like either I have to drag this matter to court or go for better option

@O2 For some reason I am unable to send you a message. Can someone help me

@Bullet_1986 @O2 Hi there, Sorry to hear about your issue, the device is experiencing a delayed launch sadly. Please stand by as they are likely to be in stock in the next few days

Had no idea it would be impossible to get financial assistance from a company as big as @O2 I'm sure their profit margins would make it quite easy for them lower my bills. #unhappycustomer #badservice #rude #unhelpful #debts #thanksfornothing

@O2 my data isn’t working, I’m a vulnerable adult and I need my FULL service up and running!! I will leave because of poor service at this rate

@O2 I have spent the best part of 2 hours trying to sort out an upgrade that I was told I was eligible for only to be told that I am not! I have been a loyal O2 customer for many years and am paying over £100/month for 2 devices, but will be leaving as soon as I can!

@O2 can you cancel my order. I am tired of being fobbed off. The order isn’t even in my 02 account. So why do you keep sending me online

Hi @O2 I have dm’d you regarding an issue with my billing, the online links were not much help in this

@O2 hi I have just sent a dm regarding an issue with billing

@O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.