O2

O2 Outage Report in Redditch, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Redditch, Worcestershire, England 02/05/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent O2 outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • AnneBaines1 Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • adam0604 Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • DaveBennett79 Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • spabrown Wayne brown (@spabrown) reported from Bodmin, England

    hey @O2 when you send me my #O2Surprise please could you add a replacement screen….May have dropped mine when putting my little girl in the car #broken

  • lene020279 charlene joyce (@lene020279) reported

    @Gotham68 @O2 Been with o2 since it was btcellnet and never get anything apart from a shocking signal, not even an offer of a partial refund when I can't send or receive calls.

  • mrsteadyhands R.M (@mrsteadyhands) reported

    @O2 @EntymeWatches I don't think it's just this customer counting down to get away from O2, me too. Terrible network.

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • agibby76 Gibby 🤦‍♂️ (@agibby76) reported

    @O2 I’m out of contract and your service is SOOOO bad that I’ve called you four times and every time at various stages the call drops out! God forbid someone would display some customer service and call a customer back eh. Time to leave

  • RMcHattie Ross McHattie (@RMcHattie) reported

    @O2 @EE trying to move family members phone from o2 to EE and we say pac code not recognised, can’t get new one and work all hours your open. Help please

  • chris___old Chris O (@chris___old) reported

    @O2 I can’t ‘really account for you’ billing me before I even get your product! Also the Royal Mail tracking number you gave doesn’t work. Here’s a tip for you: start billing customers when they activate the sim. Your customer service on here is the worst I’ve ever seen.

  • Craigyburr Craig Burrell (@Craigyburr) reported

    @O2 Your customer service is totally unacceptable as have been waiting be alert 2 weeks for supposedly 2 managers to call me and nothing!! Disgusting service

  • ApexCyberpunk ApexCyberpunk (@ApexCyberpunk) reported

    @elizete_xo @O2 Are you having difficulties with your iPhone/iCloud and you have tried contacting @apple know response, know need to worry just Slyde to our DM privately for help and assistance we can help you.

  • AislinnDraws Aislinn Draws (They/Them) (@AislinnDraws) reported

    @O2 hello! I've had no access to mobile data for the past week, have tried refreshing & restarting everything, still got 9MB of data left when i log in to my o2 account, no outstanding bills or anything... why can I not access mobile data?! Please help!