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O2 Outage Report in Redditch, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Redditch, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Redditch, England

The most recent O2 outage reports came from the following cities: Bromsgrove, Stourbridge, and Sheldon.

CityProblem TypeReport Time
Bromsgrove Phone 7 days ago
Stourbridge Internet 25 days ago
Worcester Total Blackout 5 months ago
Bromsgrove Wi-fi 6 months ago
Stourbridge Phone 7 months ago
Worcester Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.

  • AnneBaines1
    Anne Baines 💙💙💙💙💙💙 (@AnneBaines1) reported from Hagley, England

    @acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 I assume free coffee is cheaper than investing in network capacity.

  • adam0604
    Adam Waterhouse (@adam0604) reported from Halesowen, England

    Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

  • accessstratford
    Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • tommy_andrews
    Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.

  • EvanD
    Evan Davis (@EvanD) reported from Solihull, England

    @O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Piglet11y
    Michelle Gilmore (@Piglet11y) reported

    @O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?

  • Jopaco84
    JoPaCo (@Jopaco84) reported

    @O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.