O2 Outage Report in Redditch, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent O2 outage reports came from the following cities: Worcester, Birmingham and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Bromsgrove |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
-
Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
-
Tom Andrews
(@tommy_andrews) reported
from
Worcestershire, England
Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
-
Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
-
han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
-
Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
-
Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
-
Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
-
Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Anderson Cheng
(@anderson_cheng) reported
@O2 Called customer service, as my sim doesn't work and it doesn't register to the network. I have got my phone number with me, but they keep insisting on getting an order number which I haven't got from the emails that I have been sent. And are unable to help me. Please help.
-
Voodoo Economist
(@VoodooEconomist) reported
@rhyanthwaites @O2 Same with me too @O2... Took me 20 minutes to select the correct series of options on 202 to NOT get hung up on, to join a 15m queue, to ultimately not get the issue resolved. What’s going on?!
-
Andy McIntosh
(@Toshula) reported
@O2 Have done along with the signal strength -119dBm!
-
George Armstrong
(@garmstrong65) reported
@O2 I do not live in UK, nor am I a customer of O2, but getting email as such. Worried actual owner isn't getting info. Doesn't seem 2 b a way to contact u. Can I help?
-
Jan T.
(@demented_tj) reported
@O2 day three of no calls, or data in my area. Your status page says "Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. " Seriously? how bad is this!
-
Jackie Frost 🤍
(@Jackie_flash) reported
My phones been crap the last 4 days, not connecting to tube wifi or cellular, doesn’t need an update, cell switched on. Everything paid @o2
-
Dr Zeus
(@David76866940) reported
@tescomobile Hi Jade, forgive me, as I was actually being facetious, as I know you provide a service off the back of @O2's network. What I find strange is how your marketing people got permission to rubbish the O2 network, when you are promoting your brand off of it?
-
Holly #GTTO #FBPE
(@hollyresisting) reported
@O2 @joshakjohn I’ve had the same issue
-
Rebecca King 💚
(@R3BECCAKING) reported
@georgiamayaaa @O2 I’m very confused but it seems to be a wider issue as quite a few people are saying the same. Hoping O2 can tell us what is going on
-
Kaine Sweet
(@Kaine_Sweet) reported
@O2 @giffgaff I am utterly disappointed with the signal for my mobile data I pay £25 a month and cannot be able to use my data because of how slow it is