O2 outages and service status in Redditch, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Tom Andrews (@tommy_andrews) reported from Worcestershire, EnglandHey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Andrew Horton (@Villandrew) reported from Solihull, England@villa19799 @O2 My mrs Is with @O2 and signal and 4G has been horrific lately, I’m on @virginmedia and have had no issues whatsoever .
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Tina-Louise Boyce (@LittleMissCosta) reported from Solihull, England@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England@martinsaunders @O2 Might be related to Google’s issues.
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Adam Waterhouse (@adam0604) reported from Halesowen, EnglandYo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Roger Leitch (@notdodgy) reported from Solihull, England@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Gracie xo (@gracielou_xx) reported from Worcestershire, EnglandIs @O2 down because my network has been non existent for hours now 🫠
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England@O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch (@notdodgy) reported from Solihull, England@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Roger Leitch (@notdodgy) reported from Solihull, England@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@MiKe1983_) reported@O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....
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Victoria Anderton (@vmanderton) reportedGetting so fed up my, my Samsung s25 ultra is constantly overheating, won't charge, the WiFi is awful and all I wasn't to do is log into my account to make sure it's still insured and I keep going round in circles trying to verify my email @O2
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Sarah H (@SarahWM45) reportedOne week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus Do not listen to a word these criminals tell you! I've been trying to get this shite contract cancelled since it ended in October last year but their useless AI assistant cannot verify us because the system does not work! I shall be making another complaint about this!
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Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!
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Neil G (@granth1974) reportedIs it worth actually playing Spin to Win? Never win anything and makes me depressed on a Monday. What a shite "game". Fire whoever came up with the concept. @O2
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Tisnov (@Eva250178) reported@O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?
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David Hughes (@GrumpyoldDavid) reportedHey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.