O2 Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Adam Waterhouse
(@adam0604) reported
from
Halesowen, England
Yo why is @O2 4G network coverage so garbish lately? Sort your **** out man, I don't pay for a 1 bar signal wherever I go!
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Al Gale
(@AlGale7) reported
from
Worcestershire, England
Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Tom Andrews
(@tommy_andrews) reported
from
Worcestershire, England
Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Anne Baines 💙💙💙💙💙💙
(@AnneBaines1) reported
from
Hagley, England
@acorbettn @O2 @metpoliceuk How awful. I hope that you are ok. Take care of yourself
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Klee
(@Kleeee_) reported
@O2 Would leave you on the 4th day if I could, still waiting for my statements 3 months later. Customer services are useless
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Boo Diddley Dobbin 👻 🦇 🎃
(@DaddyPobbin) reported
@LilyPinkBaker @O2 Simply your money and there really shouldn't be an issue with it being immediately refunded. But it takes hounding them. Which they know most ppl will give up.
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Scott Gibbens
(@scottgibbens) reported
@O2 you have been no help at all. My mother in law has dementia and has lost her phone. To help you insist on a password she has set up. You need to train your staff on dementia. Will be cancelling the contract ASAP. Disgusting service.
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Katrina Chamberlain
(@Katrina13514426) reported
@O2 Makes me laugh really how you sell phones on contract then a couple of months later make your apps uncompattible with the handset! I'd understand if it was an old phone but they aren't. Counting down to when my contracts over! Would help if your customer service team understood!
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Shaz
(@shazzacon) reported
@O2 having trouble logging into my 02 to pay 2 bills can you help ?
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𝔧𝔞𝔠𝔨
(@jackandrewx) reported
@O2 is there an issue with signal at the minute? I have no connection, at all?
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Emma
(@emmaandgirls48) reported
@James_chapman77 @O2 Same! "Already a existing customer and can't upgrade yet" so infuriating!
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Alex Spencer
(@alexspencer1878) reported
@O2 Id love to switch to a different network. Cause o2 is crap and never have any signal.
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Nik
(@Nikp_97) reported
@O2 iPhone 14 pro - no issues with the device itself. Software is up to date.
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Michael Justice
(@Mike_Justice) reported
@jackandrewx @O2 I'm getting the same issue trying to login to o2 website. I'm assuming there's an issue with their server. It keeps saying the DNS Server might be unavailable?