O2 Outage Report in Stratford-upon-Avon, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 I have lost patience with your team on what should be a simple issue. Your team simply can’t give correct advise and your complaints department have called me once and never bothered to call back. #BADservice #o2 #markevans
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Ms J
(@JCardozoMarsh) reported
from
Royal Leamington Spa, England
@O2 I understand that but running a business is extremely difficult with a slow connection ...
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 @o2 @Ofcom round and round we go..... resolve the issue!!be proactive!! Stop asking me to explain the problem for the 50th time!! #badservice #markevans #o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Mia Bajrami
(@Miabaj_x) reported
from
Royal Leamington Spa, England
@O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Grove
(@MatthewGrove89) reported
Hey @O2, last week I tried to upgrade my phone to the iPhone 12 in blue in Westfield Stratford & the shop didn’t have the right one I was after. Fair enough. Today, the employee at White City seemed distracted, wasn’t really paying attention & wasn’t much help. I was told to call
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Matthew Grove
(@MatthewGrove89) reported
So firstly @O2, why is the customer service so bad? & why is it so hard to find somewhere with the iPhone 12 in blue? It shouldn’t be this hard to upgrade & tbh, I’m getting real fed up of the back & forth with no help! I’m not usually this grumpy but today was something else!😤
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ItsJamieIRL
(@ItsJamieIRL) reported
Hi @O2 I’ve heard masts in my local area are over subscribed & currently I’m getting very poor signal for the past few days & months at times. I’m paying for something I can’t use? Also heard there’s going to be no solution for a long time. How can this be resolved?
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Jenscrine
(@jenvalentine86) reported
@Oilyduck65 @O2 I’ve barely ever got signal although their network checkers said I did when I joined, only 2 months into new contract.
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Andy Pakula
(@apakula) reported
Have you been the victim of direct debit abuse? @O2 helped themselves to more than £5000 for a service I never used or knew I had 'signed up for'. What companies have had their greedy hands your direct debit pockets? #fraud #Greed
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Lucy
(@lucyolivia19) reported
@O2 my data hasn’t worked for months yet every time I complain, it just gets closed because I have ‘used data’. That’s only because I have it switched on trying to use it! Oh and the mast in my area has been broken since April so cannot use data there either.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@O2 Yes it's fine, I just use my phone for certain devices that are locked out of the network for security reasons. Thanks for acknowledging the issue. Perhaps update on here to general audience when you get an estimated fix date? Thank you.
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Lucy
(@lucyolivia19) reported
@O2 @O2 it’ll work randomly for about 5 minutes and then stops. If I manage to get data it’s often 3G or extremely slow. I’ve been contacting you about it since April.
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Bruce
(@Bravo_10_Bravo) reported
@O2 That’s great but in the meantime I’m paying for data I can’t access. Is it possible to end my contract early as you are unable to provide the service I’m paying for?
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Andy Pakula
(@apakula) reported
That was a bad bad move. Over 12 years, @O2 cheerfully siphoned more than £5000 from my account. When I discovered this recently and stopped the DD, they sent the £75.82 due to a collection agency (Lowell) who continue to hound me.