O2 Outage Report in Stratford-upon-Avon, Warwickshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (33%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Warwick |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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david
(@freedave) reported
from
Evesham, England
@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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david
(@freedave) reported
from
Evesham, England
@O2 poor signal in may places getting worse
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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david
(@freedave) reported
from
Evesham, England
@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel McConnell
(@Minette_78) reported
@O2 hi, have had no signal since Monday where I live, how can I get this resolved?
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Mamz
(@MrMamoud) reported
@O2 Nope!!! There has been an issue with a phone mast since last year June
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realbignigel
(@bignigel777) reported
@O2 how come I never see tweets from u show up on my feed
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Nathan Mattick
(@NathanMattick8) reported
Hey @O2 I’ve been trying to contact your customer service team about my phone, but I can’t get through. When I choose an option, it just doesn’t allow me to speak to someone.
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Clareleczycki
(@ClareLeczycki) reported
@O2 hi o2. Been trying to call all week as my cellular data is down (I think that's what the symbol is) but your phone click throughs are not working so can't get through!!!!!
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stephen daglish
(@s1ephen) reported
@O2 I upgraded my tablet to a new one in December and I chose the Disney plus subscription for free for 6 months but it has not been added to my account? I followed the email I received about choosing my free extra. Can you help?
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L3W1S
(@ItsLew1s) reported
@O2 Hi, is it possible if you could help me change the DOB of my account please ?
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Annie Purtell
(@lippie_designs) reported
@O2 I can’t get through on the phone or messaging service within the O2 app and I need help with getting a SIM card for my Apple Watch. Can someone get in touch with me
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Richard Goulden
(@richard_goulden) reported
@O2 I need to cap my daughters data allowance. You ask us to live chat you yet there is never anyone available. What to do ?
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Alia Malik
(@aliamalik) reported
@O2 Hi yes but this issue hasn’t been resolved for over 2 years now. I can’t continue to pay for a service I can’t avail. I’m going to move to another network provider as over 2 years is unacceptable by all standards of the book.