O2 Outage Report in Stratford-upon-Avon, Warwickshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 I have lost patience with your team on what should be a simple issue. Your team simply can’t give correct advise and your complaints department have called me once and never bothered to call back. #BADservice #o2 #markevans
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 @o2 @Ofcom round and round we go..... resolve the issue!!be proactive!! Stop asking me to explain the problem for the 50th time!! #badservice #markevans #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@abitofmatt) reported
@O2 Hi, I left well over a month ago but have never received a final bill or had any other payments taken. Is it possible to look into this?
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Heather Rilling
(@SimpsonHeather_) reported
@O2 absolutely horrendous customer service from you guys today and for the past week to be honest, upgraded with you and still waiting for the phone to arrive, been a whole week now and just had a really rude o2 customer service woman hang up on my husband - what now O2??
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Adam Crawford
(@AdzCrawford2003) reported
@aloadobollo1969 @O2 @BlossomsBand You'll probably be asked to take test and there's no issue with that. Vax passports very unlikely as it'll be up to the individual venues and most of them don't agree with it.
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Maryann Wild
(@maryawild05) reported
Shocking service from @o2. People, please DO NOT BELIEVE that capped bill means they wont charge you. My 9 year old just ran up a bill ,£250 in 3 days.All they could say was oh it’s ok you’ve got till next month to pay it. CAPPED DOES NOT MEAN CAPPED 🤬🤬🤬#shockingservice
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Diane Govia
(@DGovia) reported
@O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.
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waldomum
(@waldomum) reported
@O2 your stores are opening but refusing to let people in if they refuse to sanitize their hands. According to your over zealous employee it's now the law. This is news to me. I have a skin complaint which is highly exacerbated by hand sanitizer. You've lost a 20 year customer.
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Dan // Nemesis
(@iNemesis__) reported
@O2 I'm trying to pay my final bill with you guys.. (A whole £1.61).. But it's not allowing me to do so, I no longer have my number on your service, So calling 202 isn't available, I tried the "Landline" number, that didn't work either.. How can I go about paying it?
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 my brother says his data is very slow. Is there a reason for this?? I’m the main account holder
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Tyler Chapman
(@TheTyChapman) reported
@O2 why is your connection so bad in the Scarborough area! Ive been with you for possibly 10 years, but service is rubbish! Doesnt work in my house unless connected to WI-FI and at work its ultra slow! Temped to move services
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Ben Palmer
(@0Neji) reported
Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.