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O2 Outage Report in Stratford-upon-Avon, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stratford-upon-Avon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford-upon-Avon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Stratford-upon-Avon, England

Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:

  • JCardozoMarsh
    Ms J (@JCardozoMarsh) reported from Royal Leamington Spa, England

    @O2 I understand that but running a business is extremely difficult with a slow connection ...

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???

  • charliebudd
    Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • Miabaj_x
    Mia Bajrami (@Miabaj_x) reported from Royal Leamington Spa, England

    @O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬

  • Nick_Payne
    Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England

    @martinsaunders @O2 Might be related to Google’s issues.

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • MintMurray4
    Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • stairforce
    John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

  • MilesNurnberger
    miles nurnberger (@MilesNurnberger) reported from Combrook, England

    @O2 @MarkEvansO2 I have lost patience with your team on what should be a simple issue. Your team simply can’t give correct advise and your complaints department have called me once and never bothered to call back. #BADservice #o2 #markevans

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • accessstratford
    Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • MilesNurnberger
    miles nurnberger (@MilesNurnberger) reported from Combrook, England

    @O2 @MarkEvansO2 @o2 @Ofcom round and round we go..... resolve the issue!!be proactive!! Stop asking me to explain the problem for the 50th time!! #badservice #markevans #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lvwx_
    Leia Walker (@lvwx_) reported

    @O2 I made an order a few days ago, i then got an email saying it was out of stock (which is fine) but it said I could track the progress of my order via the my O2 app, but it says I don’t even have an account & if I sign in online no orders show up. I’ve paid money upfront.

  • miss_scw
    Miss C-W (@miss_scw) reported from Ashton-under-Lyne, England

    @O2 hi I have reason to believe that my phone number has been ‘spoofed’ can you help?

  • hashimotosandme
    Viv (@hashimotosandme) reported

    @O2 I don’t care I never gave you or anyone else permission to contact, I DID NOT CONSENT and you should of got that from me first. I am making a complaint disgraceful behaviour!!!😡

  • Harrogate_Wife
    Harrogate_Wife (@Harrogate_Wife) reported

    @O2 Thank you for your response. I will dm you but tbh I am getting exasperated by this. 22 years with @EE and only have to change as moved house. Nothing but errors and mis information. Really annoyed

  • Ollie91
    Ollie (@Ollie91) reported

    @O2 how is it so unbelievably hard to get any decent help from you? Your website is a set of circular links and your help line just hung up on me.

  • Sleeper919
    Nick (@Sleeper919) reported

    @O2 @virginmedia Hi frens having difficulty getting the Volt benefits applied to an o2 and VM account. Was already signed up to VM and recently became an o2 customer. Can you assist?

  • Thommohawk67
    Thommo (@Thommohawk67) reported

    @O2 how does one cancel the Amazon subscription through yourself? Thanks

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • gurdevpal
    Gurdev (@gurdevpal) reported

    Is your network down @O2 haven’t been able to make or receive calls all day.

  • jo81977
    Joanne Douglas (@jo81977) reported

    @O2 Customer service is impossible to get hold of. Been cut of twice and webchat is useless, it will not let me start a chat just keeps me going round in circles... Sort it out O2. All I want to do is add WiFi and 4g calling to both my numbers ...