O2 Outage Report in Stratford-upon-Avon, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
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O2 Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 I have lost patience with your team on what should be a simple issue. Your team simply can’t give correct advise and your complaints department have called me once and never bothered to call back. #BADservice #o2 #markevans
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miles nurnberger
(@MilesNurnberger) reported
from
Combrook, England
@O2 @MarkEvansO2 @o2 @Ofcom round and round we go..... resolve the issue!!be proactive!! Stop asking me to explain the problem for the 50th time!! #badservice #markevans #o2
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicole eloise 🐩🐈♿️🏳️🌈❤️🔥
(@nicoleloiseee) reported
@O2 like what do you expect me to do? I’ve already had this from you in the past and had to wait almost a year for compensation when I had to pay a bill for a service that wasn’t working, your company know how unwell I am and continue to mess me about
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My Name Isn’t Alice
(@Triyn2) reported
I contacted @O2 live chat to see if £50 could be added to my account but denial was made of any message being sent to me. Therefore I lodged a complaint. Initially your complaints team also denied a message. After screenshot sent I have been offered £20 credit. Why not £50!
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Nomes
(@Gnomsie1) reported
@MelanieLuck2 @O2 Did it eventually work? Having the same issue and not sure what to do.
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Matt Cox
(@mr_m_cox01) reported
@O2 please help, found suspected fraud on my account and no one at o2 is picking up the phone.
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Evelyn Burns
(@EvelynBurns) reported
Hey @O2 - I’ve tried on 9, yes 9 separate occasions in the last 12 hours to contact your customer service regarding a text message you sent me yesterday. Please send me the details of how I can raise a formal complaint with you.
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Denise Woodcock
(@DAW4) reported
@O2 unable to sign in to my account, need to respond to an email from you but your system checks my email an then goes to a blank page. Plus having to wait 2 minutes in a queue each time I try.
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My Name Isn’t Alice
(@Triyn2) reported
@O2 your customer service has really nose dived. Your website was shocking for iPhone 17 release. But after 2 1/2 hours I got my pre order done. 2 weeks later, before phone received I got a message apologising for the issues on pre order day and giving me £50 off handset
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23”
(@Ajp233) reported
@O2 are definitely one of the worst for customer service, their Twitter replies confirm this too. Awful
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Claire Durrant-Jones 🇺🇦
(@missylamour) reported
@Leeroyuk88 @O2 Exactly the same here, ordered on 14th nearly a week before release. Still saying over 4 wks and no updates, and customer service telling me nothing.
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Vik
(@TheWheelOfMyCar) reported
@wendyk1501 @O2 Jamies on EE they are really good. I’d swap if I were you. The only reason I haven’t is because on the very very rare occasion he doesn’t have service, I do. But he has service a good 99.9% vs my 60%. Is there no support for your broadband given you need it for job hunting?