O2 outages and service status in Alcester, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Alcester, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alcester, England
The most recent O2 outage reports came from the following cities: Evesham, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Evesham
|
Phone | 13 days ago |
|
Bromsgrove
|
Phone | 26 days ago |
Community Discussion
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O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England@martinsaunders @O2 Might be related to Google’s issues.
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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david (@freedave) reported from Evesham, England@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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John Riley (@stairforce) reported from Stratford-upon-Avon, England@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Minty 🔶 🕷 (@MintMurray4) reported from Evesham, EnglandOnly recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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david (@freedave) reported from Evesham, England@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Paul Goddard Esquire (@onemoreday1966) reportedJust nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Kevin (@darkclown) reportedGone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Darren 🏎️🏁 (@darrenmk) reported@O2 Why am I constantly having to be sent email links to confirm my email every time I try to do anything on your app when I have fingerprint security on my phone? Ever since Virgin got involved it's been a terrible service.
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miss K (@Miss_Keefe) reported@O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.
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Chris.SE (@ChrisAO123) reported@O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?
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Dee (@DeeOgunbiyi) reported@O2 I have two sim-only plans. Both out of contract today. If I want to renew directly with O2 the price is 20% higher but if I go through a 3rd party website I can get a price match to my current price but your own service desk can’t match the prices available on third party 1/n
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.