O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
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O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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xxsampeytonxx
(@samanthapmorgan) reported
I understand due to the pandemic that your stores are closed, However when calling the helpline you are then directed to the website which doesn’t have any options for help if you have a faulty phone. So what should she do now??? @O2 @TheO2
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MrMac
(@jmacauley1) reported
Goodbye @O2 been with you over 10 years and you wouldn’t do a thing to help cut my bill. Now moved to @tescomobile who halved my monthly phone tariff. If that’s how O2 treat long term customers you’ll lose a lot of custom
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dyane matthews
(@maryilynpresley) reported
@O2 After trying to get info required online, without success, I called, eventually spoke to someone who had to put me through to someone else, then got cut off! This is not the customer experience I except! My Husband sorted a similar problem, very quickly, with his provider!
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𝚖
(@MxrkOrm) reported
@O2 I can’t access my broken phone to give a code to verify it’s me on the website when ordering a new phone…. How can I bypass this check? Is there an email alternative?
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Soph Louise
(@sophielou2712) reported
@O2 I have a problem with my new phone, I’m within my 14 day cooling off period and my phone has a 12 month warranty with yourselves. I have no way of speaking to an actual person with yourselves to sort it out. The phone number says to visit MyO2 - MyO2 doesn’t solve my issue!?
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Miss Marple
(@dame_agatha_) reported
@O2 Your phone customer service is unbearable. I have phoned 3 times this evening and either get disconnected or put through to the wrong dept. I've been on the phone over an HOUR! Waiting time to get to speak to a human is not acceptable
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Naomi Taylor
(@naomitaylorart) reported
@O2 why is it taking 7 WEEKS and you still can’t repair a phone mast. You sent me a text this morning saying it was fixed then one just now saying your working to fix it. I have lost so much money because of you because of my data not working. Unacceptable
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Fiona 💙
(@fandrewsdesign) reported
@O2 new handset to be delivered last Friday. Still waiting!! Daily calls to customer care. Delivery co have lost phone and now an investigation. Meanwhile, my husband still has no phone! Disappointed doesn’t cover it.
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Matthew Ellis
(@MattEllis81) reported
@O2 why is there no service in CB23 postcode for 2 days now
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𝚖
(@MxrkOrm) reported
@O2 I think the woman I spoke to on the phone has put a block on my sim as when I put it in another phone it isn’t sending or receiving any messages despite having signal?