O2 Outage Report in Alcester, Warwickshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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matt
(@gwladysmattEFC) reported
@O2 Your customer service is a disgrace by the way
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Dean Johnston
(@Deanishere) reported
@O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!
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Deane Robinson
(@Deanerobinson) reported
@O2 Reading online seems to be a known issue at the moment
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michelle moffett
(@michellemoffet) reported
@O2 @willkhowe I have this too- doesn’t help when you’re getting g it for the kids pre Christmas to keep them entertained!
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Dean Johnston
(@Deanishere) reported
@O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!
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AllThatJazz___
(@AllThat_Jazz__) reported
@LutzSchueler @O2 So Mr Scheuler, I get an email from your CEOs office last week stating you care about service and are investigating my complaint. I still have not received my refund despite repeated assurances. I was told yesterday that my money would be in today. Nope. PlzCare
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Andy by Name
(@sooty2101) reported
@O2 please help where can I access auto top up to update my card details I’ve looked on the app and website and can’t find a link anywhere
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@nufcmad1 @O2 @gwladysmattEFC Exactly…. Very selective help!
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Francesca Wood
(@WestlifesUKFan) reported
Just received a weird text from @DPDgroup_news saying I had a parcel missing which I never! I reported this to my @O2 as it was sent in error, although whenever I order from HMV they always tell me if it's DPD or Royal Mail in this case it wasn't DPD.
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Dean Johnston
(@Deanishere) reported
@O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!