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O2 Outage Report in Alcester, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Alcester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Alcester, England

The most recent O2 outage reports came from the following cities: Bromsgrove.

CityProblem TypeReport Time
Bromsgrove Phone 8 days ago
Warwick Total Blackout 4 months ago
Bromsgrove Wi-fi 6 months ago
Evesham Phone 9 months ago
Evesham Phone 10 months ago
Evesham Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • accessstratford
    Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • stairforce
    John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • Nick_Payne
    Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England

    @martinsaunders @O2 Might be related to Google’s issues.

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • charliebudd
    Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • MintMurray4
    Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleWhittle
    Ashle (@AshleWhittle) reported

    Not a great call with @O2, still being charged for a number that they can see I requested to be cancelled in Oct 2019, they want to cancel from tomorrow ! first agent agreed a refund, 2nd agent not very helpful after 1hr+ on the phone

  • Ldalenayan
    Lawrence Nayan (@Ldalenayan) reported

    @O2 trying to get on hold with somebody to help me out! Already sent a DM.

  • Tony_H58
    Tony Harrison (@Tony_H58) reported

    @joncolman @SkyHelpTeam Had the same problem with @O2 In the end they sent me a £200 signal booster box for free. Mobile signal perfect now. #GreatServive

  • Fatboy_Rob
    Fatboy_Rob (@Fatboy_Rob) reported

    @O2 Thanks for that. If you reduce the time between messages to less than 20 hours that would be great. 3 days and counting with no service....

  • simonjpenney
    Simon Penney (@simonjpenney) reported

    @O2 why is it so hard to cancel accidental insurance, no options on app or online 🤬🤬🤬

  • Newdayduffy
    Jarrod Patrick Duffy - BLACK LIVES MATTER (@Newdayduffy) reported

    Customer service at @O2 is dreadful. Telling me to do stuff, when I've told them I can't as I've lost my phone and sim "You'll need to receive a code" HOW.. when I've lost my sim. Absolute shambles.

  • ldp67
    leighpovall (@ldp67) reported

    @O2 my new phone has lost service, I supplied you with a PAC last Thursday and this morning I have no service. Not a good start to a new customer

  • masood0902
    Masood Naeem (@masood0902) reported

    @O2 after being on hold for 1 hour and 20 mins somone answers then the advisor cuts the line off, welldone for the great customer service thsts 2 days in a row give yourself a award

  • CcoupsP
    David McEwan (@CcoupsP) reported

    @o2 appalling behaviour no response to complaint about billing issue years of being a loyal customer and treated badly #o2

  • froggatt_wells
    Kate FW (@froggatt_wells) reported

    @O2 hi, my new phone has broken but I seem to be stuck in a loop of misdirection on your website -can you help and what do I do?!