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O2

O2 Outage Report in Alcester, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Alcester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Alcester, England

The most recent O2 outage reports came from the following cities: Bromsgrove.

CityProblem TypeReport Time
Bromsgrove Phone 9 days ago
Warwick Total Blackout 4 months ago
Bromsgrove Wi-fi 6 months ago
Evesham Phone 9 months ago
Evesham Phone 10 months ago
Evesham Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • MintMurray4
    Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • charliebudd
    Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England

    @Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.

  • Hannahbreenx
    han (@Hannahbreenx) reported from Bromsgrove, England

    @O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me

  • DirtySurti
    Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • Nick_Payne
    Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England

    @martinsaunders @O2 Might be related to Google’s issues.

  • accessstratford
    Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • stairforce
    John Riley (@stairforce) reported from Stratford-upon-Avon, England

    @Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • edwards_elektra
    Elektra Kosh Edwards (@edwards_elektra) reported

    @O2 Thanks for that. The agent sent me a link to cancel... All good

  • youtakyoucollet
    Ifyoutalkyoucollect (@youtakyoucollet) reported

    @_odoba But Baba never announced sold out even @O2 @TheO2 self pls help announce 📣 is the show sold out love to hear back from you sir

  • alanbid
    Alan Biddulph (@alanbid) reported

    @O2 the signal in the Yo8 area is unusable, I can only use my phone in WiFi areas, can you please consider a refund on my contract as I’m currently paying for nothing

  • septemberboy73
    September Boy (@septemberboy73) reported

    @ArmyxAimee @O2 They could at least have the decency to contact us if there's a delay. But nothing. Way to go to treat loyal customers. No help ftom 202, live chat, generic unhelpful responses from their social media.

  • jamiemoss3
    jamie moss (@jamiemoss3) reported

    @O2 @Colesy1977 This is called fruad ********.... You force price increased and fine customers if they choose to leave. You one of the worst companies in existence

  • cagedKitty_
    CagedKitty (@cagedKitty_) reported

    @AdeBroadmore @O2 Hiya, don't work for O2, but there's a national outage of the system that makes PAC (and STAC) codes work at the moment - I'm surprised they've not mentioned it yet - I would advise trying again later today or tomorrow, it's affecting all UK networks

  • maya_polly
    Maya Freedman (@maya_polly) reported

    @virginmedia We were put on hold for 20 minutes while your customer services team looked into it, then we were transferred without comment to @O2 who were not at fault, had nothing to do with the complaint (they charged us the right amount) and had no idea why we were on the phone to them.

  • Bikeit_UK
    BikeitUK (@Bikeit_UK) reported

    Be mindful connecting @O2 worst, sorry no customer service whatsoever. Staff unable to resolve account issues and me with a barred phone. Honestly worst #telecommunications experience ever. #ofcom help me

  • rachkeita
    Rachel Williamson (@rachkeita) reported

    @O2 Hi, my bill this month was higher than it should be and I can’t see why this would be, can you help please?

  • Bikeit_UK
    BikeitUK (@Bikeit_UK) reported

    Be mindful connecting @O2 worst sorry no customer service whatsoever. New 360 billing system causing major problems staff unable to understand left with a barred phone #o2 #telecomuncations #offcom utterly disappointed