O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Iain L Masson - Musician
(@Massontweet) reported
from
Birmingham, England
@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Miss Peace
(@miss_peace16) reported
from
Birmingham, England
@O2 disgusting service o2 that an email from a week ago STILL has not been acknowledged.
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr H
(@silestanix) reported
@virginmedia I've cancelled my direct debit, I'm not paying full price for a cut price substandard service, and will speak to your colleagues later about compensation, even a few £ off the bill would be nice for the inconvenience & having to purchase more data from @O2 due to VM's screw ups.
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Kenny Smith
(@KennySmithPhoto) reported
After being let down massively by @O2 I need a new mobile provider, best provider both coverage and customer service? Any thoughts?
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Kenny Smith
(@KennySmithPhoto) reported
5 days in and starting to remember why I left @O2 can’t even port my old number without issues, this could be a long 12 months 😒
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Damian
(@2040Damian) reported
Hey @O2 called customer services a few times today but couldn’t get through. Any chance you could check the status of a port in? Submitted it Saturday but still haven’t heard anything yet and number is still live on EE
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Danielle Purves
(@daniellejpurves) reported
@O2 Will anyone ever ring me back from the fraud department? I was told someone would be in touch within 2 weeks and its been over a month since I notified you of a fraud case. @actionfrauduk can anyone help?
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Janice McColl
(@Janjay_05) reported
@O2 I have had issues with service for weeks now & constantly getting messages saying a mast is not working & you’re waiting on equipment. How long does it take to fix these issues. We are paying for a service we are not receiving!
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Forfar Antiques
(@forfarantiques) reported
@manx_maid @O2 The joys of living rural we have the same problem.
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Nick 🔶
(@sussexmouette) reported
@O2 your Priority Duolingo Plus 3 month free offer is very poor value at ongoing monthly cost of £12.49.
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Anna Meller
(@GrownUpBalance) reported
Hi @O2 your customer service is abysmal. I have a #visualdisability and am stuck in a loop on your website trying to update my details. When I call you I get a recording telling me to use an app I cannot use!
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Simone Hamill
(@hamill_simone) reported
@O2 just put of curiosity, does anyone from your customer service team intend to call me back (like promised by two representatives and a complaints handler) today?