O2 Outage Report in Alcester, Warwickshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Warwick |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Hunter
(@_Brian_Hunter) reported
I recently moved to @O2 mobile network and will be leaving at the end of the contract. Why? 1. I received some scam texts, and O2 charged me £5 for the privilege. I complained and they would only offer to set a £0 spend cap to 'prevent future unwanted charges'. No refund. 👇
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Sam Langley
(@SL42821) reported
@EnglandRugby @O2 I’ve never seen a slower international back line
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Gav Luce
(@GavinLuce) reported
@O2 Is it necessary to reply to customer enquiries? Day 7 of waiting
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Elizabeth Mitchell
(@F1_Obsessed) reported
@O2 I have been trying to upgrade my phone for three weeks and every time phone I’m told something different and by the end of the call all phones out of stock so I am unable to upgrade. It’s becoming far too complicated! Can someone please help.
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SP
(@SimonPattern) reported
Well done @O2, you’ve now cut me off after an hour on hold to your 202 number. Is this really what you believe is good customer service?
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Adam Tate
(@Adam_Tate1) reported
So, went to collect my new phone (Samsung S22) from @O2 Highcross Leicester. What horrendous customer service, it took 20 minutes to be served, handed over my collection reference email, not once did I get 'how are you?', 'Can I help?', 'Do you need help with setup?',
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trav hag🐔🇧🇷
(@Trraavv) reported
@O2 dm me please, it’s been 5 days now and my issue still hasn’t been resolved
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Amy Buey
(@amy_buey) reported
@kendie @O2 Oh they had better take it seriously, honestly I've never been so humiliated 😥 Glad you're back up and running again but if it happens again then just try taking the sim out and putting it back again. I won't be staying with @O2 once my contract is up now though!
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Adam Tate
(@Adam_Tate1) reported
'Do you need any accessories?', 'this is how the contract works', 'thank you'. One of the two 'assisting' me did not even speak to me. If this had been my first interaction with @O2 then I definitely would not have become a new customer. #o2 #poorcustomerservice
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fridge man
(@anthonybann) reported
@O2 Hi I would like just to cancel this contract I have it 7 days now so I'd like to cancel it it doesn't work for me.