O2 Outage Report in Alcester, Warwickshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Evans
(@mkevans32) reported
@O2 trying to DM you and it keeps saying message failed. This is now beyond a joke.. Have now decided I just want to cancel my contract never had service like this.
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Rob
(@rob_h_1999) reported
@O2 horrendous customer service. Was told that I would have a call back on Friday but nothing. Please can you organise somebody to call me back. Im not running after you anymore. Not happy
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Toby Reisz
(@tumtali) reported
@virginmedia @TheBHF @O2 Can you tell me if there is internet problems in London e5. I have no WiFi at all.
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Hayley Rolfe
(@rolfe_hayley) reported
@O2 so you won't answer any form of communication I need to pay my bill. But I can't do that because I never activated the sim so can't log in to myo2 I'm am not being charged late fees because you won't answer
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Me
(@AmendMe) reported
@O2 we’re abroad at present. A friend is an o2 business account holder however she’s concerned about roaming charges. She’s accessed her account but there’s no info on it to suggest what has been used, charges etc. can you help?
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Nj
(@adamsn) reported
@O2 I spent half an hour waiting to speak your customer service team. Then got out back on hold for another 30 mins to be put back through to payment management team only to put back to customer service. It took me a hour and 15 to resolve the issue.
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⚽️Mike Pepperoni🍕
(@pepperoni_mike) reported
@virginmedia @TheBHF @O2 I need one trying to get in touch with your uselesss customer service!!!
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BigYin😜
(@badassscotsman) reported
@O2 I'm getting repeated text messages with my new @oppo flip.I was told by the guy in the 02 shop it was a problem with oppo. Strange why my son and my friend got their oppo flip from @sky and they have never had any repeated text messages.. please explain
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Roger Smith
(@RogerSmith0909) reported
@tescomobile It wasn't the signal it was due to the fact that an update needed installing. Please pass this onto your customers that are quoting similar problem with not being able to receive incoming calls, it works fine for me now. @o2
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Bradley
(@Selecta_BA) reported
@O2 Yes text and calls are find. I was in Belgium last week and it was fine. iPhone 13 Pro. That’s fine but this is awful if you can not offer a service you should use it as a selling point. I would of move to re or stayed with 3 where roaming speed were decent.