O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Evesham, Birmingham and Stratford-upon-Avon.
City | Problem Type | Report Time |
---|---|---|
Evesham | Total Blackout | |
Birmingham | Wi-fi | |
Birmingham | Total Blackout | |
Birmingham | Phone | |
Birmingham | ||
Birmingham | Phone |
Community Discussion
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O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Duranie67) reported
Well think its time to change network. @VodafoneUK have not reinstated my original contract. They Deactivated my account and sim. @O2 or @EE
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 1. My 26-year-old daughter is fearful someone is breaking into her house and goes to use her mobile to call the police. The station is less than 1 mile away yet because of O2 she cannot get a signal IN PECKHAM
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Clare McGuire
(@claremcg92) reported
@O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?
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Corrine Edwards
(@CorrineEdwards) reported
@O2 Lies. No one called me. And the email shows no evidence of understanding the problem. When you lie, you lose all credibility.
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LD
(@1giggelz1) reported
@O2 Your network app has said busy in my area for days now. When will it actually be fixed so i can work smoothly from home.
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Laura Belham
(@lawz_cov) reported
@O2 i'm losing my mind today, can someone please get in touch with me, first an incorrect number/pac code change, now my phone has been completely cut off! Help! #o2
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Grizz
(@GrizzerK) reported
@O2 I’ve been with you guys for years & the contract I’m on for the iPhone 11 Xs is worse than the contracts you guys are rolling out now for the new iPhone 12! Help a loyal customer out!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I request a PAC code and give the code to a different network. Do I still have to give you 30 days notice? DM Me Please I call the cancellation team and they said that I still have to give 30 days notice even with a PAC code.
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 2. My 26-year-old daughter falls in her home and is seriously injured. She needs to call an ambulance to take her to the hospital half an hour away but cannot get a signal with her O2 phone that's she's tied into for 18 months.
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Umer Ali (ALS Recruiting Solutions)
(@UmerAli_ALS) reported
@O2 your customer service is shambolic, I have been charged over £700 for cancelling my contract within 14 days and after speaking to over 8 advisors still can’t seem to get my money back, Keenan, Ziyande, Julie, Stephen, all absolutely shocking customer service skills