O2 Outage Report in Alcester, Warwickshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Alcester, England
The most recent O2 outage reports came from the following cities: Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 6 days ago |
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Total Blackout | 4 months ago |
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Wi-fi | 6 months ago |
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Phone | 9 months ago |
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Phone | 10 months ago |
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Internet | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England@martinsaunders @O2 Might be related to Google’s issues.
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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david (@freedave) reported from Evesham, England@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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John Riley (@stairforce) reported from Stratford-upon-Avon, England@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Minty 🔶 🕷 (@MintMurray4) reported from Evesham, EnglandOnly recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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david (@freedave) reported from Evesham, England@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hailey (@HaileyRA) reported@CatCorrighan @O2 @ONeillsPubs Ditto! Please send help!
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Matt (@MWalker1869) reported@O2 All stuff that I’ve been told to do before with this bloody phone and it’s never worked!
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Davey Shirt (@lewsal52) reported@virginmedia @ITVChase @O2 Disappointed that after being a loyal customer since Virgin took over from ntl that new customers get better deals than I do. How’s that for customer service?
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Rob Turner (@Rob1966T) reported@O2 I’m in Ember Inn and code not working yet again!!! Are you able to refresh so it works? This problem occurs every week now so very disappointed as a wasted trip
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Oscar Hall 🇸🇪 🇬🇧 (@OscarGCHall) reported@O2 The service from O2 has been shocking. I’ve had issues ever since I switched my number. Every time I speak to someone nobody seems to want to acknowledge I have an issue. I just got hung up on!
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Bethany Hunnebell (@BethanyHunnybee) reported@O2 my o2 free drinks are not working on my phone at O’Neill’s and I just had to pay for it 😔
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Angharad the PostGrad Student! 💙 (@Miss_NinjaStar) reported@O2 Is there any way to cancel/change the extra once applied? I can't get rid of it to be able to choose another so I can claim disney offer via Samsung
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paulmac77 (@paulmac77) reported@O2 what's the script with the thirsty Thursdays offer not working again? Didn't work last week and not working this week?
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Suds (@suds_1) reported@virginmedia @ITVChase @O2 Been waiting for an email from yohe customer service team foe 4 days now.... ths customer service is AWFUL
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danielle richards (@ms_arsenal1988) reported@nicurro @O2 Virgin have teamed up with o2 now so I’ve really noticed the difference virgin don’t get me wrong have other issues but I really identify the difference…I was with o2 from the age of 16 till maybe 6/7 years ago and the service back then was amazing and coverage now terrible