O2 outages and service status in Alcester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Alcester, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alcester, England
The most recent O2 outage reports came from the following cities: Evesham, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Evesham
|
Phone | 13 days ago |
|
Bromsgrove
|
Phone | 26 days ago |
Community Discussion
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O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Dave Bennett (@DaveBennett79) reported from Redditch, England@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Minty 🔶 🕷 (@MintMurray4) reported from Evesham, EnglandOnly recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Iyaaz Matadar (@IyaazMatadar) reported from Redditch, EnglandAnyone on @O2 having problems sending @WhatsApp messages?
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han (@Hannahbreenx) reported from Bromsgrove, England@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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david (@freedave) reported from Evesham, England@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England@martinsaunders @O2 Might be related to Google’s issues.
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Charlie Budd (@charliebudd) reported from Stratford-upon-Avon, England@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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david (@freedave) reported from Evesham, England@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Adam (@Caina07Adam) reported from Wychbold, England@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Matt (@msetchell) reported from Redditch, EnglandThanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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John Riley (@stairforce) reported from Stratford-upon-Avon, England@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Ketan Surti (@DirtySurti) reported from Dickens Heath, England@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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JAC Autos (@jac_autos) reported from Studley, EnglandHi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Adam (@Caina07Adam) reported from Wychbold, England@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Andy Hollinson (@AndyH_Official) reported from Redditch, England@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PB1982 (@pb1982) reportedPurchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .
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Katlyn (@xkatlynm) reported@O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.
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Simon Baldwin (@spcb) reported35 minutes and still waiting for @O2 business to pick up. Service? 🤪
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Marcia Bigg (@marciabigg) reported@O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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alaw mot (@SimonTa44447286) reported@O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again
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Chris (@Chris_L95) reportedShite you men @o2 , no signal despite me being in the middle of a town. Shite
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)