O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Redditch, Bromsgrove and Warwickshire.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Redditch |
Phone | |
| Redditch |
Phone | |
| Birmingham |
Phone | |
| Redditch |
Phone | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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david
(@freedave) reported
from
Evesham, England
@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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david
(@freedave) reported
from
Evesham, England
@O2 poor signal in may places getting worse
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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david
(@freedave) reported
from
Evesham, England
@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tal Vaknin
(@tvaknin) reported
@Brightstar @Chubb such useless companies. @O2 use these for gadget insurance. If anyone has an issue message me. Purchase your new handset and claim money back via small claims court I will help you. FREE!
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SF79
(@ChunLee79) reported
@O2 Not what i asked is it? World is in a pandemic and numerous institutions are helping buy cutting costs etc yet all you do is increase profits by raising tariffs. No shred of humanity in a crises @ofcom all it boils down to is #greed #customersmeanshit
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NO.1
(@_neyneyy) reported
@O2 My mobile network. No signal no nothing when I’m outside but as soon as I’m in my house. Viola.
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Matt Dickinson
(@mattd1981) reported
@virginmedia whatever you do..... do not go with virgin mobile....... horrendous customer service. Promise to call back and never do. Do not follow up on complaints. Do not listen and seem unbothered on the phone. Really frustrating. Go with @O2
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Hollie Hair Specialist
(@HollieBridges82) reported
@O2 I have been trying to contact you for ages but can never get past your automated system which hangs up on me. Your letters I have received saying you haven't heard from me are so ironic. Please please can someone call me? I need to speak to an ACTUAL PERSON!
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Kiddo
(@DavidK1dd) reported
@O2 disgraceful treatment by customer services, customer management, your staff are patronising and liars, I’ve been on the phone for over an hour trying to resolve a problem O2 created on my partners account.
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famelicose
(@famelicose2) reported
@O2 Hi O2. What are you doing to stop nuisance callers on your network. I have had three today, all scams. If you can't do anything to stop this nuisance, I will have to look for a new network that can. #NuisanceCalls
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Angela Beardsmore
(@ajb1975) reported
@O2 ordered a new sim on Sunday and it still hasn’t arrived 😞 I hope when it does arrive the service is better than your delivery
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Ian Barton
(@IanBart60471300) reported
@O2 You have locked my sons phone when he moved to Vodafone, the unlatch code supplied was incorrect and now he can't use his phone. I have spoken to several people on 202 but all the say is I will escalate the issue and call back. I hear nothing. Been going on since end of February
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Stevie McBeth
(@StevieMcB77) reported
@O2 nice of you to cut my phone service and not calling to simply ask to update our CC. A text would have been nice to warn us! Now from 5 handsets we are down to only having 2 with you and I will be entering a complaint as you left a vulnerable person with no means of contact!