O2 Outage Report in Alcester, Warwickshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at O2
O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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david
(@freedave) reported
from
Evesham, England
@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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david
(@freedave) reported
from
Evesham, England
@O2 poor signal in may places getting worse
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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david
(@freedave) reported
from
Evesham, England
@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JJ SCOTT
(@j4mi3scott) reported
@nicmul84 @O2 Mines been terrible
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Eden Sharp
(@EdenSharp) reported
@O2 Said text code to O2: Retried. Code not recognised. Back to Customer Service: No joy as yet. Have told my daughter to cancel as this is a complete debacle. Hope other students take note. 2/2
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Julia Marston
(@JuliaMarston) reported
@O2 I will DM postcode but it is a known issue even your app tells me this but it’s just getting worse. Some days might as well not have a mobile phone !
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LFJ
(@lewisjarrett4) reported
@O2 aweful as ever. Text messages been on and off for the last 6 weeks, 3G/4g/5g signal@been slow and not working even when saying have signal, then message ignored on app.. bring on upgrade
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Dale Watts
(@Extinguisherman) reported
@lewisjarrett4 @O2 Retweet complaint using BBCWatchdig and WhichUk tags, the network is awful and the customer services is worse! People are starting to do this. It might get them to actually do something other than lie!
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Rob Palmer
(@Rwlpalmer) reported
@TheGalox_ Eugh. The wait is awful. I've never been so lucky for @O2 to send it out this early. Not going to be shocked if it doesn't arrive till the 26th pm.
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Julia Marston
(@JuliaMarston) reported
@O2 Makes no difference. I live in a seaside town where we don’t have enough coverage for influx of visitors so loose signal - getting worse each time
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Ashley
(@ashbash0750) reported
So @O2 have charged me +£5 for RECEIVING SMS messages whilst I was abroad, with roaming and data turned off....?? £60+ on my bill for SPAM SMS messages I received and never responded to 😡 Absolutely disgusting. Extortionate pricing. How can I control messages coming in??? #o2
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Major
(@justthemajor) reported
@O2 another dreadful customer service experience after 20 years of being a multi handset business customer it's time to move to a new provider
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Erdoğan dodododoodoodoo
(@SJFC_Big_Club) reported
@O2 Did, absolutely no help at all and wouldn't actually listen to what I was saying, absolutely marvellous that Customer Service bods for a Mobile Phone Operator can't communicate effectively!