O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
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| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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ieesh
(@Ieeshhhk) reported
from
Birmingham, England
@O2 what’s with the dodgey service today 🙄
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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John Riley
(@stairforce) reported
from
Stratford-upon-Avon, England
@Pandamoanimum @O2 I had a major falling out with O2 in 2010 (after being with them for 15 years). Moved to Giffgaff (which ironically uses O2’s network) and never looked back. Nine years later, O2 are still chasing me for the money they say I owe them.
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Charlie Budd
(@charliebudd) reported
from
Stratford-upon-Avon, England
@Raphaelite_Girl @kent_police @O2 What an utter shite. I hope it never happens again.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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YorkshireBRN
(@YorkshireBRN) reported
@O2 Or can you get me a contact number with someone who has a bit of authority rather than speaking to the first in line people every time, because all they tell me that I need to speak to a superior and then the return call never comes
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Ben Glasgow 🇺🇦
(@BenGlasgow_) reported
@O2 Hi. Is there absolutely no way of getting this sorted digitally? My number is on your old system and the instore clerk has said he can’t help me unless I got to Aberdeen where their shops are on the new system. I really need access to this number along with the data services.
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Mila
(@LYCOICAT) reported
Please help Cold calls @o2
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Darren
(@Darren77686554) reported
@O2 @anyotherleader I’m having same issue
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Mobile Phones Direct
(@MPD_Online) reported
@hadaway83 @O2 Hi, I am truly sorry to hear that your order got declined. To enable us to look into this issue for you, could you please send us a direct message with your order number and a few personal details so that we can look into this for you? – MPD
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The Real Gambolputty of Ulm 🎮🤘👨🦼🎨🇺🇦
(@Gambol_Putty) reported
@O2 I just had a call from 01614640771 offering me a reduction on my bill. He refused to call me "Daddy" as I requested, and refused to tell me what he was wearing, so I could "finish my morning happ time ablutions" in style". Then hung up on me. Terrible customer service.
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Galowy 🇵🇱
(@galowy_) reported
@O2, I'm not receiving any verification text messages. Can someone reach out to me ASAP!? No one is on the customer service front - I've been waiting for almost an hour
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The Real Gambolputty of Ulm 🎮🤘👨🦼🎨🇺🇦
(@Gambol_Putty) reported
@O2 I just had a call from 01614640771 offering me a reduction on my bill. He refused to call me "Daddy" as I requested, and refused to tell me what he was wearing, so I could "finish my morning happy time ablutions" in style". Then hung up on me. Terrible customer service.
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Beth L
(@Bethers1234) reported
@O2 I have cancelled my insurance this morning, it's utterly pointless. I may as well have shredded £10 a month for the past 30 months. I'll send you my mobile number but I don't want the sales lady to get in trouble