O2

O2 Outage Report in Alcester, Warwickshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alcester, Warwickshire, England 12/20/2025 08:50

December 20: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent O2 outage reports came from the following cities: Birmingham and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWarwick Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • freedave david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • Nick_Payne Little Saint Nick... Payne ن (@Nick_Payne) reported from Alcester, England

    @martinsaunders @O2 Might be related to Google’s issues.

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • freedave david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • freedave david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • DaveBennett79 Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • IyaazMatadar Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • jac_autos JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • accessstratford Accessible Stratford (@accessstratford) reported from Stratford-upon-Avon, England

    @O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ArmyxAimee Aimee 🤍 (@ArmyxAimee) reported

    @O2 the launch of the s22 ultra has been a failure. Customer services have no idea when the launch is/was. Telling me that it could take a further 4 weeks for my order. If I order for preorder I should expect my order by today or a notification regarding my order and my free gift

  • Teeq8 Teeq (@Teeq8) reported

    @SamsungUK Pre ordered weeks ago @O2 absolute joke of a company telling me I have to now wait 4 weeks.... literally PRE ORDER so you know exactly how much is needed before the release date and you coudlnt fulfill it!?!?! Sack your head of logistic, operations and fulfillment, awful.

  • AngharadJ5 Angharad (@AngharadJ5) reported

    @catticusrex49 @giffgaff @O2 My O2 4g is terrible too. Horrendously slow in Cardiff and Swansea..

  • pramitititi 🌸 Biba Pramiti 🌼 (@pramitititi) reported

    Some of the worst customer service by @O2 have been on the phone for more that 30 minutes, being transferred from@department to department 6 times now and still cannot be sent to the tech support. #awful #CustomerService

  • BillMor75142004 Lord Vetinari (@BillMor75142004) reported

    @O2 why is your coverage so spotty in the post code OX11 8. Everytime I am here I'm in and out of signal

  • Iluvtrains01 Becca (@Iluvtrains01) reported

    @O2 is there issue with Signal I seemed to have no signal suck on 3G all the time I’ve checked my settings and I should be on 5G

  • VMO2News Virgin Media O2 News (@VMO2News) reported

    Our thoughts are with those affected by the awful events taking place in #Ukraine. To support our customers on @O2 and @virginmedia, we've removed charges for data use in Ukraine and will credit charges for calls & texts to & from Ukraine and the UK.

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @O2 I’m having trouble with my 4G when I’m out and about? Anything that I can do or you can do to fix it. Zz

  • CLAREBEARR Clare (@CLAREBEARR) reported

    @O2 I am trying to collect my Samsung s22 and being told i can't even though it's in store can someone please help?

  • Mayurs_ Mayur Shikotra (@Mayurs_) reported

    .@virginmedia 3) someone from @O2 who had no idea why i had been transferred to him 4) He transferred me back to virgin to someone who couldn't deal with my issue 5) she put me through to Virgin mobile who had nothing to do with my issue 6) she then put me through to someone...