O2 Outage Report in Alcester, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent O2 outage reports came from the following cities: Bromsgrove and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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david
(@freedave) reported
from
Evesham, England
@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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david
(@freedave) reported
from
Evesham, England
@O2 poor signal in may places getting worse
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Little Steps Dance Tuition
(@TuitionLittle) reported
@O2 ordered phone on 14th November. Promised next day delivery - still no phone. 90 minutes on “live” chat before being disconnected. Appalling service !!
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Paul
(@paulhayward200) reported
@O2 The reason they have no internet is they use your rubbish network .😡😡😡😡😡😡😡😡😡
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Robbie lane
(@Robbielane__) reported
@O2 i rang 7 minutes ahead and explained that I was literally there and I’d be there on time. The gentleman I spoke to said that was ok. His colleague was having none of it. This evening was the only free time we had to collect our phones.. this isn’t good customer service.
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James Madelin
(@jamesmadelin) reported
Incredible stuff. I need to change a UK @O2 tariff so phoned them, as their website is unclear. After wasting a few minutes keying in digits, the auto voice just said.... "Thanks, BYE" and hung up on me! Might just cancel, after 10 years as a customer.
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Lynsey Parker
(@lynseyp34) reported
@O2 20 minute wait just to collect my phone ! Forget that please can someone contact me to cancel asap
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MsMenopausal
(@MsMenopausal) reported
Hello @O2 what has happened to your customer service? It has vanished completely. It used to be so good. I could sort anything out via live chat. That's gone, replaced by a useless bot. I have now been on hold for 30+ Minutes. #ShittyFuture All since the #virgin merger too.
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Gareth Beardsworth
(@GarethBeardswor) reported
@O2 customer service is disgusting, no loyalty for customers who have been with you for years. I need to take a new contract out with 02 to get the best deal by over 10% #poorcustomerservice
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T 💙
(@trishie0501) reported
@O2 hi I’ve had a threatening letter from you. I’ve tried to call you several times to pay you and going through your IVR process it ends up hanging up on me. What shocking customer service
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
@WilliamNB @O2 Have you considered moving to the 21st century? There's always Marconi telegraph, but the packages seem poor value
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Emma Coffey
(@emmacoffeybean) reported
Absolutely astonished at the customer service from @O2 (and not in a good way). Signed up as a new customer 6 days ago and was told phone would be delivered within 7 days. Was told about 1hr later that the phone was out of stock and they didn't know when it would be delivered 1/2