O2 Outage Report in Kenilworth, Warwickshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (26%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent O2 outage reports came from the following cities: Nuneaton, Birmingham and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
-
Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
-
Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
-
Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
-
Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
-
Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
-
ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
-
Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
-
Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
-
Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
-
Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
-
Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
-
Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
-
Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
-
Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
-
Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Jaynes Ⓥ
(@miseryfingers) reported
@O2 I ordered a free sim and it never arrived. Could you help?
-
Chris
(@chrislh777) reported
@virginmedia and @O2 both being down might just make me change providers tomorrow. Sick of their ****
-
annie
(@biggybaggyboggy) reported
@O2 I had a problem with 4G yesterday but it now seems to be working. Thank you for the response, you are by far the quickest of all your customer service colleagues.
-
| Éireann Tilley |
(@rinnywee) reported
Hey @O2, your customer support chat is ******* dire. Thanks. Happy Christmas.
-
stop vio
(@wavejewellery) reported
@O2 I@can’t get through on phone 3 x 30 mins waits then cut off not good service at all
-
🇬🇧 Alfred Nyamongo 🇰🇪
(@Freddy4x) reported
@O2 can you stop cutting people's calls whenever we are calling for help. My old man was sold a contract when all he wanted was a pay as you go sim card. @O2 Stop taking advantage of the elderly that are not tech savvy
-
Katy Hurt
(@KT_Hurt13) reported
@O2 your phone help service has hung up on me 3 times in a row, i've been in store to try and get help and i've been trying to resolve an issue for going on 2 weeks now - this is ridiculous😡 Anybody use a different service that they can recommend??
-
Cynic Of Sinope
(@Cynicofsinope1) reported
@harpist100 @O2 Reply to your customers and fix your service you moronns
-
Harri Luckup
(@Harri124) reported
@O2 can someone please help? I’ve canceled my computer contract 5 times now, and I’m still get charged for it. Getting in contact with you during the day is hell on earth, only to find its all for nothing when it’s still on the account. Getting very annoyed with the service.
-
ureqye
(@ureqye) reported
@O2 Why are you sending little smiley faces like it's nothing? It's shocking. This is a huge company, why can't they put more people on the phones? Why can't I go to the O2 shop and cancel my contract? Oh yeah, because it's harder to trap people in person.