O2 Outage Report in Kenilworth, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent O2 outage reports came from the following cities: Stratford-upon-Avon, Nuneaton, Alcester, Birmingham, Coventry and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Stratford-upon-Avon |
Internet | |
| Nuneaton |
Phone | |
| Nuneaton |
Internet | |
| Alcester |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've just tried this, they've said they've sent me a text with a code but I don't have any service to receive the text. So now I'm stuck..
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Tina-Louise Boyce
(@LittleMissCosta) reported
from
Solihull, England
@O2 I've tried this just now, they've said they've sent a code to my number but I've got no service to receive the text..
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@Parleyyyyyy) reported
@O2 Hello 02, can you please help me access o2 priority? I’m a Virgin Media customer & I cannot access 02 Priority at all weather through the app or browser. My partners birthday is coming up & id like to book an event for us to attend, it’s VERY frustrating.
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Isabel Clift
(@Isabel_Clift) reported
@O2 someone opened an account in my name and ran up 4k debt. I raised this as fraud with you in October, but you’ve done nothing since then and I’m being chased by debt collectors. When are you going to help me?
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Gary butler
(@butler_gary) reported
@O2 my voucher was issued but never used because the greggs outlet had no wifi
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Roland Hesz 🎸⛩️🏳️🌈
(@rolandhesz) reported
I really appreciate that @O2 is "improving the service in your area" as they frequently tell me in text messages, but I'm afraid I will lose service if they keep improving it. It started with 4 bars, now we are at 1.5, maaaybe 2. Awkward with all the text message based 2FA.
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Marty G
(@Marty_G84) reported
@O2 hate using twitter to air my ***** laundry but someone was able to take a SIM out in my name and access my bank account. When I contacted your chat they said it was 'reswapped due to a technical issue' and wouldn't explain further. Can I find out how the f that happened?
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Al MacLeod
(@thealmeister) reported
@O2 So are you really not prepared to give any help bar a useless url link 🤬 wonder if @VodafoneUK can be of more assistance
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Soph Clifford
(@itsasophslife) reported
@O2 - PLEASE HELP I have no signal/my sim has been deactivated after requesting it be changed to an esim. My o2 app says it’s ready to be installed but needs to send me a text to confirm identity however I can’t receive the texts as sim is no longer working
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Isabel Clift
(@Isabel_Clift) reported
@O2 @O2 someone opened an account in my name and ran up 4k debt. I raised this as fraud with you in October, but you’ve done nothing since then and I’m being chased by debt collectors. When are you going to help me?
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Richard Mumby
(@RLMumby) reported
@virginmedia @o2 I am away from Virgin. When my o2 phone contract comes to an end in November 2023. I will say farewell and get away from o2. Never should you both sleep in same bed together. Shame. Bad business and bad customer experience for my needs. You are both expensive.
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decadence
(@gayribolivar) reported
@O2 Hello,I bought Google Pixel Pro 7 on 25 November 22 with 02 sim card number 178 608****.There was also a gift of headphones within the campaign.but after a long time,the earphone is not sent.I am unable to communicate with anyone regarding this issue. can you please inform me