O2 Outage Report in Kenilworth, Warwickshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Nuneaton |
Internet | |
| Birmingham |
Internet | |
| Nuneaton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Ketan Surti
(@DirtySurti) reported
from
Dickens Heath, England
@O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !
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Evan Davis
(@EvanD) reported
from
Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Gordé 🥚
(@ReissOmari) reported
from
Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Accessible Stratford
(@accessstratford) reported
from
Stratford-upon-Avon, England
@O2 can’t register for alerts as there’s still a mast down + I can’t receive any texts. Please get it sorted for CV37 7HG
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
Words fail me at the appalling service I have received from @O2 for the last week trying to get a phone I ordered on 4th jan!!! Supposed to be a business customer and it counts for nothing! #losingthewill #poorcustomerservice @SamsungUK do you know how bad they are???
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Little Saint Nick... Payne ن
(@Nick_Payne) reported
from
Alcester, England
@martinsaunders @O2 Might be related to Google’s issues.
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CHINKSTA_MC
(@chinkstamc) reported
@O2 I need help my sim is broke and new one was ordered and still hasnt arrived I need my.phine for work and you are costing me money I can't call.anyone I need help asapp
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Curtis Curtis
(@LurtisLurtis) reported
@O2 I’d prefer to do it in store, I once had a major issue with a sim swap previously, having multiple numbers on account, the person who I spoke to switched all the numbers around on all the sims, which was an issue.
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Derek Russell
(@mrderekrussell) reported
@O2 Hey Guys! 👋 I'm currently unable to login to my O2 account either via the app or website on both my iPhone and iPad. Looks like some others are having similar issues—any ideas? 🤔
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Zak Ali
(@Zak_Ali8) reported
@O2 Its the same almost everywhere. To get a good connection have to try and find a wifi connection. On 4G its really slow speeds as you can see from the screenshot.
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Trendspot
(@trendspotltd) reported
@O2 I'm having issues with new sim. Your automated help isn't helping nor is ANYTHING online. How can I SPEAK to someone to resolve my issues? I can't receive or make calls. URGENT
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~Ash~
(@ashmellor01) reported
@O2 Hi, unfortunately I did not receive an email or text. I logged it on Chrome on my O2, added it as an extra and added my name, date of birth and email, but I've had no email unfortunately. It's let me sign up but then when I try sign in, that's when it asks for card information
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Stephen White
(@Stephen36001835) reported
@O2 good morning, could someone please explain to me why my tarrif has increased from £12.25 to £17.52? I went on to O2 help webchat but all the operatives were busy...?Thank you.
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~Ash~
(@ashmellor01) reported
@O2 hi, please can you help? I added Disney+ as an extra on my phone bill, but when I try register on Disney+, it's asking for my card details? I don't want to put them in and be charged twice if I've already added it to my tariff? But on my tariff it doesn't come up?
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Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️🌈
(@taylorismyangel) reported
@O2 Hello I have o2 pay as you go how do you cancel bundles as the bundle I have had took all my credit
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Henna
(@hennakhan91) reported
Why do I never any get @o2 surprises that I see all over my timeline. I swear I’ve been with them for 10years 😭