O2 Outage Report in Coventry, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Coventry, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Coventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Coventry, England
The most recent O2 outage reports came from the following cities: Solihull, Warwick, Rugby and Bedworth.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Coventry, England
Latest outage, problems and issue reports in Coventry and nearby locations:
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Evan Davis (@EvanD) reported from Solihull, England
@O2 That looks like an Apple device. #Alexa won’t help you there. #Siri might.
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Leanne Faulkner (@leafau23) reported from Coventry, England
@AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England
@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
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Roger Leitch (@notdodgy) reported from Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Hayley Johnson (@hjono) reported from Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Roger Leitch (@notdodgy) reported from Solihull, England
@o2. Like clockwork every week O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Sorry, a phone mast close to you isn't working as well as we would expect Our engineers are carrying out some checks to investigate issues in this area...
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England
@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 why does the local B90 4AJ mast go faulty EVERY week. 6 weeks in a row now, we get no service until it is repaired. You need better repair engineers as their repairs do not even last a week!!!
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Hayley Johnson (@hjono) reported from Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Liam Johnston (@railwaychaplain) reported from Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 9 hours after you reported it fixed (again). O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 I assume free coffee is cheaper than investing in network capacity.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 can you stop advising people to "reset network settings" when your network has problems. This didn't fix the problem with your network and unfortunately wipes out all WiFi and Bluetooth settings, which then need manually setting up again. Not good advice at all.
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 working like clockwork? It goes faulty every week. "O2 Network Update: Stratford Rd, Shirley, Solihull B90 4AJ, UK Looks like a nearby phone mast isn’t working as it should, sorry.
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Daisy (@s_birket) reported from Coventry, England
@O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Home Telecom (@hometelecomcare) reported
@garkbit @O2 Hi Ulen, I'm sorry to hear you're had issues with your services at your pervious address. If you have not already done so please call and speak to the team on 01403 216133 or send me a direct message here and I look into this for you.
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Shaunie❁ (@forevermcveyx) reported
@O2 so made an account yesterday when I ordered a new contract phone.... since then can’t sign in to my account as it’s not recognised but try sign up again and it says I’m already registered, not even got my device yet and the service is shocking🙄
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Jordan Newland (@jenewland1999) reported
So almost 16-hours later I still cannot make or receive phone calls or texts or use my data. @O2 have given no explanation as to why there is an issue, how long it might take to fix or an apology for the interruption. Good job I've got my carrier pigeon and smoke signals... 🙃
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Danielle edwards (@Devilishdan) reported
@O2 what absolute appalling level of customer service you guys give people. 2 whole weeks of trying to bring our custom to you and you still can't get it right. An 81 year old dialysis patient left with no phone to use and you still can't sort it out. Ombudsman is it then
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Smithy 📸 ® (@Smithy200000000) reported
@tescomobile how come you never do rewards? I've been with you for a while now and never had anything off you, @O2 do it all the time....shame really...plenty more
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Daryl Millar (@daryl_millar) reported
Ok @NOWHelpTeam @O2 @SamsungHelpUK - my phone can see my home wi-fi network but will not connect. Any suggestions on how I can fix this, please?
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calum cameron (@calumcameron1) reported
@B05W3L1 @O2 Gary. Did you get any joy? I’m having the same problem🙈
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Broc (@Broc_Boyd) reported
Onto a second complaint with @O2 as the first complaint handler didn't leave the correct instruction. Told it will be minimum 8 working days (over a bank holiday weekend) but all the while still paying despite the phone I was sent having a known fault. Awful customer service!!!!!
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uncle glad “the impaler” (@KimJongFun6) reported
@Joe_EvansIII @ThreeUK @O2 my iPhone 12 mini has been absolute garbage in terms of connectivity and intermittent, unexpected power cycles. it has been replaced by apple. a downgrade is advised (by me).
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Joe Evans III (@Joe_EvansIII) reported
@KimJongFun6 @ThreeUK @O2 My 7+ was a better phone hardware wise.. I’m liking the dimensions of this 12 mini although my data connection is awful