O2 Outage Report in Atherstone, Warwickshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Atherstone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Solihull, Bedworth and Tamworth.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 Getting very close to the point of cancelling my order. The port has failed and I have no service. Cannot get through to your support as there are no agents available. No reply to FB message since 9 am. The clock is ticking...
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Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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John mangan (@johnemangan1) reported from Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Nik Sibley (@niksibley) reported from Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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Rachele (@_Rachele_) reported from Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Gordé 🥚 (@ReissOmari) reported from Birmingham, England
I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 After spending 6 hours trying to get hold of customer services, I ended up driving (and paying for parking) to go to one of your shops to get a sim swap. This apparently the only to get service working. Not the best of starts.
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John mangan (@johnemangan1) reported from Atherstone, England
@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Roger Leitch (@notdodgy) reported from Solihull, England
@O2 just changing to O2 as I opted for deal with Virgin. Disappointed with how poor your coverage is locally in the B90 area. Where I had over 200mbits 5G with three, I am now lucky to get 20mbits with O2. Do you have plans to improve your network? Have I made a mistake?
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Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported from Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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Roger Leitch (@notdodgy) reported from Solihull, England
@o2 why is your service unusable in areas that your map says has good coverage? No backhaul bandwidth? B90 4AJ poor outside nothing inside. B13 0UR poor inside. Intermittent connectivity in spite of reasonable signal. Three works perfectly onside and out.
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Evan Davis (@EvanD) reported from Solihull, England
@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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John McKeon (@goingabitgrey) reported from Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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ellen (@ellenkenty) reported from Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Home Telecom (@hometelecomcare) reported
@garkbit @O2 Hi Ulen, I'm sorry to hear you're had issues with your services at your pervious address. If you have not already done so please call and speak to the team on 01403 216133 or send me a direct message here and I look into this for you.
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Shaunie❁ (@forevermcveyx) reported
@O2 so made an account yesterday when I ordered a new contract phone.... since then can’t sign in to my account as it’s not recognised but try sign up again and it says I’m already registered, not even got my device yet and the service is shocking🙄
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Jordan Newland (@jenewland1999) reported
So almost 16-hours later I still cannot make or receive phone calls or texts or use my data. @O2 have given no explanation as to why there is an issue, how long it might take to fix or an apology for the interruption. Good job I've got my carrier pigeon and smoke signals... 🙃
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Danielle edwards (@Devilishdan) reported
@O2 what absolute appalling level of customer service you guys give people. 2 whole weeks of trying to bring our custom to you and you still can't get it right. An 81 year old dialysis patient left with no phone to use and you still can't sort it out. Ombudsman is it then
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Smithy 📸 ® (@Smithy200000000) reported
@tescomobile how come you never do rewards? I've been with you for a while now and never had anything off you, @O2 do it all the time....shame really...plenty more
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Daryl Millar (@daryl_millar) reported
Ok @NOWHelpTeam @O2 @SamsungHelpUK - my phone can see my home wi-fi network but will not connect. Any suggestions on how I can fix this, please?
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calum cameron (@calumcameron1) reported
@B05W3L1 @O2 Gary. Did you get any joy? I’m having the same problem🙈
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Broc (@Broc_Boyd) reported
Onto a second complaint with @O2 as the first complaint handler didn't leave the correct instruction. Told it will be minimum 8 working days (over a bank holiday weekend) but all the while still paying despite the phone I was sent having a known fault. Awful customer service!!!!!
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uncle glad “the impaler” (@KimJongFun6) reported
@Joe_EvansIII @ThreeUK @O2 my iPhone 12 mini has been absolute garbage in terms of connectivity and intermittent, unexpected power cycles. it has been replaced by apple. a downgrade is advised (by me).
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Joe Evans III (@Joe_EvansIII) reported
@KimJongFun6 @ThreeUK @O2 My 7+ was a better phone hardware wise.. I’m liking the dimensions of this 12 mini although my data connection is awful