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O2

O2 Outage Report in Coalville, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Coalville, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Coalville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Coalville, England

The most recent O2 outage reports came from the following cities: Leicester, Swadlincote, and Coalville.

CityProblem TypeReport Time
Leicester Internet 2 days ago
Swadlincote Phone 7 days ago
Leicester Phone 18 days ago
Swadlincote Internet 30 days ago
Leicester TV 1 month ago
Leicester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Coalville, England

Latest outage, problems and issue reports in Coalville and nearby locations:

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • johnemangan1
    John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • _beccakelly__
    Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • EnvisRacingFan
    Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • garydolman
    Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • johnemangan1
    John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • DeanHawksworth
    dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • Watto_Clare
    Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • JackieEdwards57
    Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • Spooleypoole
    Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • simonpbrierley
    Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • rachelmsellick
    Rachel Sellick (@rachelmsellick) reported from Etwall, England

    @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _____Lu____
    Lu (@_____Lu____) reported

    Hi @O2 my disabled father is trying to contact you about putting his old number onto his new SIM card. It's not worked, he's currently phoneless and vulnerable. Can you please reply to his DM (he's using my account!) And help him ASAP!

  • trollbaiter77
    docmcsporran 96.5% 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trollbaiter77) reported

    @O2 is your top up system down as I have not been able to top up since yesterday

  • MunningsSarah
    Sarah Munnings (@MunningsSarah) reported

    @O2 The chat team are clearly not reading the conversation… they have just told me@there is nothing wrong with the network where I am…. After we established it was a sim issue. I want my old number on my new phone…. This is appalling treatment. I have been so patient till now!!!!!

  • H8lpo
    Rick Halpin (@H8lpo) reported

    @O2 anybody else having problems with o2

  • iluyimbazi
    Ivan Luyimbazi (They/Them) (@iluyimbazi) reported

    @O2 @sparklyval Just funny that you pasted a response to his issue. You could easily sort them via DM and get them their 5G sim

  • HarryKirk4
    Harry Kirk (@HarryKirk4) reported

    @O2 priority QR code not working again in greggs

  • Liamtrueblue
    Liam Furnell (@Liamtrueblue) reported

    @O2 hi o2, it’s been 2 weeks since I joined and my bolt benefits haven’t yet been applied. Any idea how I can get help ?

  • MunningsSarah
    Sarah Munnings (@MunningsSarah) reported

    @O2 I have been a loyal customer for years. I am disgusted how this has been handled

  • MunningsSarah
    Sarah Munnings (@MunningsSarah) reported

    @O2 I could cry, I am currently on chat, so many different excuses about why it’s not happening… Yesterday I spoke to some and they said it would be fixed today. Just confirmed no issues at the postcode I’m at. I have an elderly mum and carers who only have my number

  • MunningsSarah
    Sarah Munnings (@MunningsSarah) reported

    @fyc33_b @O2 I am having a similar issue… just O2 to O2 when upgrading phone. I am so upset I have been a customer for years