O2 Outage Report in Leicester, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Leicester, England
The most recent O2 outage reports came from the following cities: Leicester.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
@O2 Sort my Account as I can't login.
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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CAMRGB (@CAMRGB) reported from Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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DJ (@DJacko79) reported from Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Hayley Johnson (@hjono) reported from Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Stuart McCullagh (@stumccullagh) reported from Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Jewi (@JewiJ88) reported from Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England
@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
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Glenn (@glennworth) reported from Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Gary Dolman (@garydolman) reported from Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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matthew (@mattgilly) reported
@O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually to someone then being hung up 3 times.
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Jamie Creek (@Creeky2013) reported
Disappointing with the customer service giving by @O2 still haven’t had any contact from a member of your team when I was told 24 hours on Monday #poorcustomerservice #willbelookingelsewhere
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matthew (@mattgilly) reported
@O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually get through to someone then being hung up on 3 times.
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a (@fallingvmin) reported
@O2 ive been trying to call you for over a month but the call is always cut on your end and it’s beginning to get really annoying. i need my problems solved for me asap as theyre getting out of hand. can i pls have someone call me from o2? thanks
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Soph (@TheRedSoph) reported
@JoineeHollis @O2 I feel like Lisa should have a little treat also @o2. She has been my rock in and out of work for the last year - AND shes a loyal customer
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Kelly Tulloch (@Toolock) reported
@O2 how do I get to speak to a human? The automated system is not any help
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wolfie🧸 (@c0ttoncandyx) reported
Hey @O2 why have you randomly decided to cut my data off from my account? I pay for 90gb a month and it’s disappeared off my account, my bill price is the exact same, your help line won’t let me contact yet my data is still on albeit super slow. What gives.
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Annaliese Horton (@AHortonPilates) reported
The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄
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Cath cannon (@Cath49d) reported
@O2 I was meant to get a call black last night but she never called. My phone has. It transferred over and I can’t get anyone to help
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Soph (@TheRedSoph) reported
@scottishgirl201 @O2 @EE I wouldnt ever be with another network now, even prior to this. Never had an issue with them and this has gone above and beyond for me. Its awesome x