O2 Outage in Leicester, England

Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

@O2 Sort my Account as I can't login.

Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

@O2 Why don't I never win on the Christmas Priority competitions? 😭

@O2 i keep getting this when i try to send picture via txt ? mms not supported by network

@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

@keepachris1 @O2 Put your shit phone in the bin..

@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

Another outage from @O2 meaning I cant track cars or send a job to anyone.

Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

@O2 Just been to my local @O2 store to get myself an Apple Watch S4 space grey and guess what they haven’t got any and you can’t order one. 😡😡😡😡 maybe it’s time to change network.

Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

@O2 all lies , rubbish customer service. Don’t believe a word you say

@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

@O2 what on earth is going on with your network at the moment. I am being plagued suddenly with pfishing texts , another 5 reported today

@O2 *help

@O2 Every time I go on google. Same with my parents. Only an o2 problem.

@O2 is there a problem with your website and app? Can’t log in to view my account on the website, just times out. Every other website works. The app lets me on but can’t view upgrade, change tariff or bolt on options. I have tried deleting/reinstalling.

@O2 what’s happening, no signal & continuing for another 2 weeks!

@O2 I don't have another network sim I could test in it no. I've already requested to have my old phone unlocked but I was told you can't unlock it as it's not an o2 device?

@O2 iv just switched to another network and have a final bill to pay with yourselves how do I go about paying this my letter isn't very clear and I can no longer access my online account?

@O2 Too late, my contract has been cancelled due to breach of contract by O2, definitely won't be a returning customer

@O2 why does your automated service cut you off when you’re opening times are till 9pm... looking for a new contract

@O2 hi. I was supposed to move my number to three today but they forgot. Not cool customer service. Can I move back to o2 please and keep my current contract? @ThreeUKSupport can you cancel my contract as I haven't used it yet?