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O2 outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Leicester come from postal codes LE3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at O2

O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent O2 outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 27 days ago
Leicester Phone 3 months ago
Leicester Internet 4 months ago
Leicestershire Internet 5 months ago
Leicester Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • CAMRGB
    CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • andrewleeke
    Andrew Leeke (@andrewleeke) reported from Leicestershire, England

    @O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • UzairPD
    Smokey (@UzairPD) reported from Leicestershire, England

    @O2 internet not working on half the apps wtf

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • JLewisRUK
    Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • JamieLRennie
    Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • NickFitz
    Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • ChrisLonelyguy
    Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • em_doapsi
    Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • garydolman
    Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • JamieOnIceUK
    Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @O2 I need help please x

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • JoshR319
    Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • matchstickstorm
    v (@matchstickstorm) reported

    @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

  • MyApocalypse_
    Natalie Mc (@MyApocalypse_) reported

    @O2 wtf is going on with the signal recently? Status checker says nothing wrong anywhere, but my 1-2 bars of 4G that is useless say otherwise, sick of paying money to get no signal

  • planetf1
    Nigel Jones (@planetf1) reported

    @ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking

  • NC20023
    Rob Cur (@NC20023) reported

    @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

  • Gabriella1919x
    Gabriella (@Gabriella1919x) reported

    @Frugal_ways @O2 It's a nightmare I have been trying for 3 days to pay and the website doesn't work at all, can't go through my o2, Google or anything tried incognito want to set up direct debit. They are just ignoring my messages now. Total joke

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Let’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .

  • SarahWM45
    Sarah H (@SarahWM45) reported

    One week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!

  • mitchhirsty
    Mitch Hirsty (@mitchhirsty) reported

    @Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.

  • Introvert_Head
    Lil_Missy (@Introvert_Head) reported

    Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2