O2

O2 Outage Report in Leicester, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leicester, England 09/18/2025 05:30

September 18: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicester, England

The most recent O2 outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough Phone
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattgilly matthew (@mattgilly) reported

    @O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually to someone then being hung up 3 times.

  • Creeky2013 Jamie Creek (@Creeky2013) reported

    Disappointing with the customer service giving by @O2 still haven’t had any contact from a member of your team when I was told 24 hours on Monday #poorcustomerservice #willbelookingelsewhere

  • mattgilly matthew (@mattgilly) reported

    @O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually get through to someone then being hung up on 3 times.

  • fallingvmin a (@fallingvmin) reported

    @O2 ive been trying to call you for over a month but the call is always cut on your end and it’s beginning to get really annoying. i need my problems solved for me asap as theyre getting out of hand. can i pls have someone call me from o2? thanks

  • TheRedSoph Soph (@TheRedSoph) reported

    @JoineeHollis @O2 I feel like Lisa should have a little treat also @o2. She has been my rock in and out of work for the last year - AND shes a loyal customer

  • Toolock Kelly Tulloch (@Toolock) reported

    @O2 how do I get to speak to a human? The automated system is not any help

  • c0ttoncandyx wolfie🧸 (@c0ttoncandyx) reported

    Hey @O2 why have you randomly decided to cut my data off from my account? I pay for 90gb a month and it’s disappeared off my account, my bill price is the exact same, your help line won’t let me contact yet my data is still on albeit super slow. What gives.

  • AHortonPilates Annaliese Horton (@AHortonPilates) reported

    The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄

  • Cath49d Cath cannon (@Cath49d) reported

    @O2 I was meant to get a call black last night but she never called. My phone has. It transferred over and I can’t get anyone to help

  • TheRedSoph Soph (@TheRedSoph) reported

    @scottishgirl201 @O2 @EE I wouldnt ever be with another network now, even prior to this. Never had an issue with them and this has gone above and beyond for me. Its awesome x