O2 Outage Report in Leicester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Leicester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Leicester, England
The most recent O2 outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Leicester, England
Latest outage, problems and issue reports in Leicester and nearby locations:
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Sort my Account as I can't login.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Jewi
(@JewiJ88) reported
from
Leicestershire, England
Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Stuart McCullagh
(@stumccullagh) reported
from
Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Leicestershire, England
@O2 Can I move from @ThreeUK as their coverage is terrible
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@Carlo14601) reported
@cyco_tk @O2 It’s congestion that O2 refuse to fix. P!as poor and continues to be.
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Lew P
(@bandag1982) reported
@O2 customer service online is shockingly bad. Actually impossible to start a chat or send a message.
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name
(@BukSak7) reported
@dlvc1981 @O2 No calls back from managers ever as promised. Horrible ! Leaving o2 absolutely shocking!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 Good Morning how are you today? I called your customer service team yesterday and they still won’t cancel my contract. They keep putting through to cancellations team (recontracts). I don’t want to talk to recontracts.💔💔💔💔💔
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Dean Morris
(@deanmorris76) reported
@O2 My wife’s sim has stopped working, she has tried to call O2 3 times this morning and has been cut off.. can we get a call back please to resolve issue?
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Godwin Stewart
(@grshorwich) reported
@O2 We've been over this many times. Your network is functioning correctly, it's just far too sparse to be of any use here.
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Kev K
(@KevKelly14) reported
@O2 I’m just about to change networks. Here in Portsmouth for months now We’ve been getting poor network coverage on 4g absolutely crap now, it’s not surprising you give so much away it’s to keep us interested, well not anymore.
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Carl
(@Carlo14601) reported
@IrishNationali4 @O2 O2 is shocking. Profit robbing €unts with no agenda to put it back into the network properly
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Tommy
(@mrtommyjames) reported
@O2 I’d like to speak to someone about cancelling both the upgrades on my account. Your customer service is appalling. I’ve been on hold for over 2 hours trying to find out why my order to the store got returned before I could collect it.
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Paul Powell
(@PaulgPowell) reported
@O2 what's going on. Had no signal at home for over a week now, and a text yesterday saying could be another 5 days!!! How long to fix a mast??? #CV109S