O2

O2 Outage Report in Loughborough, Leicestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Loughborough, Leicestershire, England 03/10/2025 18:05

March 10: Problems at O2

O2 is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomDerby Phone
United KingdomDerby Phone
United KingdomDerby Phone
United KingdomLeicester Phone
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsClark1889 Mrs C (@MrsClark1889) reported

    @O2 and @tescomobile when are you going to get the persistent mast issues in the HD9 (Meltham,West Yorkshire) sorted once and for all? People trying to work at home and constantly have no network coverage!!!!! Its not good enough!

  • KutiAdrian A.J (@KutiAdrian) reported

    @O2 I was sold insurance on the premise of next day replacement. But after making a claim, there has been a courier issue and my replacement has been stolen from their depot. I have been told I have to wait 5 wrk days for investigation

  • kelrodders Kel 🌸 (@kelrodders) reported

    @O2 my mums just upgraded her phone and got a new Sim, we have transferred everything and phone is working however it hasn’t had any service since last night but her old phone still has? Can you help please.

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @ps5ukalerts Nope couldn’t verify my card because @O2 network is ******* down

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    Absolutely fuming first @verynetwork @VeryHelpers don’t call back regarding my ps5 order so i lost it again! Then i get through to order a bundle with ratchet and clank from very again and can’t verify my card because the @O2 network goes down!! ******* shambles!!

  • CraigFairlie Craig Fairlie (@CraigFairlie) reported

    @O2 Mainly In the PH1 area. When on WiFi it, works perfectly. 1 bar of 4 on my iPhone. Restarted numerous times. Various people having issues with it too, in my work with 4G

  • DanDeDooDah DanDaMan (@DanDeDooDah) reported

    @O2 If you want to help give me the number for your fraud department................. No ????? Exactly, as useless as the customer service. Dont give a **** about customers but still want my 200 a month......... dont think so

  • PAULLONGSTONE PAUL LONGSTONE (@PAULLONGSTONE) reported

    @O2 is priority down?

  • DracorumOrder Dracorum Order (@DracorumOrder) reported

    .@virginmedia Is there an outage in Croydon? I have multiple neighbours who are experiencing connectivity issues today. Also frustrating to have @O2 backup hit with similar issues too. Is this merger going to be a disaster?

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 Are there issues in the SA15 area? I've had no signal at all (emergency calls only) for at least an hour and when I check the network status, it just says that there is a lot of traffic in the area. If that's the case, I'd expect at least some signal!