O2 Outage Report in Loughborough, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Loughborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent O2 outage reports came from the following cities: Derby, Derby, Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Total Blackout | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Phone | |
| Loughborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Jamie Lewis Rennie #StayHomeSaveLives
(@JLewisRUK) reported
from
Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Jamie Lewis Rennie
(@JamieLRennie) reported
from
Leicestershire, England
Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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DJ
(@DJacko79) reported
from
Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chlo👑
(@chlostewartx) reported
@O2 how can I pay £70 a month for a phone that never works. Sick of it
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Ryan Gibson
(@ryangibsonuk) reported
@O2 Hello. My grandparents are in their 90's and are isolating at home due to vulnerability. Their phone contract is up for renewal and need to speak to someone. Can we ring on their behalf as they will find the phonecall difficult? We would typically help them.
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Dog
(@TitusDogface) reported
@O2 I think I know why I'm being ignored now. Your mast has been broken since 3rd December, poss earlier. I know that because call centre finally told us, despite being told numerous times this info isn't available. Why am I being lied to?
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Sarah McGiven
(@FightForYrWrite) reported
@O2 is your Upper Street, London N1 store really open please? They’re not answering the phone and all other stores are closed so wanted to check if giving the opening times is a website error or not before going down there. Thanks
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di
(@dianej1980) reported
@Vodaphone4 do you have any samsung watch deals I'm currently with @o2 but after repeatedly being messed about told 3 times a manager will call and never has I'm strongly considering leaving and hearing your the better option
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Emma G
(@81Emma) reported
@O2 please help as your call center are not helping. Letter on 30/12 states contract cancelled and final bill within 6 weeks so why did you attempt to take payment on 15/1 causing a bounced direct debit bank charge and you say you didn’t send that original letter?
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Neo Mark Oscar
(@neomark2k) reported
@O2 hello my name is mark Oscar I’ve put in a serious complaint about your service and was promises a callback 24hrs k on later about 2 weeks ago and call nor voicemail happened. @BBCNews #itvnews @TheVoiceNews
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Gemma 🦊💙
(@Gemma_Fox) reported
@O2 It seems to be everything. Call won’t connect, data won’t work. I don’t really use text so no idea if that’s not working. This isn’t the first time I’ve had this issue.
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Gemma 🦊💙
(@Gemma_Fox) reported
Hey @O2 any idea why I have no mobile data connection right now? It’s not my allowance as I’ve loads left, signal is showing as fine but no connection to anything unless on Wi-fi
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Kathryn Rice ♉
(@KathrynRice6) reported
@O2 can you help me as to why after 3 minutes on a phone call it cuts off and says call failed? Happening everyday now