O2

O2 Outage Report in Loughborough, Leicestershire, England

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The latest reports from users having issues in Loughborough come from postal codes LE11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Loughborough, Leicestershire, England 08/11/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester, Loughborough and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough Phone
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomLeicester Phone
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • JoshR319 Josh (@JoshR319) reported from Leicestershire, England

    @joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JeLifromtheblok JeLi (@JeLifromtheblok) reported

    @Ginger_Tucci @O2 I never get signal in any city centre with @ThreeUK either, I never get more than 2 bars of signal anywhere I go, even stood next to a phone mast 🙄

  • cevvie Sarah-Jane Simpson (@cevvie) reported

    @O2 Just spent 20 minutes on hold only to be hung up on. I have no signal in my area and haven't had for weeks now. While I have wifi calling enabled, I can't send or receive text messages which means I've stuck logging into stuff that needs 2FA.

  • NathFerguson Nath (@NathFerguson) reported

    @O2 when your signal is crap and u can’t use your phone. You say to use your o2 Wi-Fi but how can you when u try and use it, it says no internet connection. When you gonna fix that?

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • Sam6WHU Sam (@Sam6WHU) reported

    Any advice appreciated. Sent an Apple product back to @O2 in DEC & have spoken to them twice to give my bank details for refund - both times they said it was processed, the monthly payment stopped & will go through within a certain amount of days; but the money never arrives.

  • DrLochHartley Lochani Hartley (@DrLochHartley) reported

    @virginmedia @TheBHF @O2 Wow - looking at the majority of the tweets on here and from my experience with virgin service and poor poor poor Wi-Fi since early Dec…as a NHS doctor, I sincerely hope your define are more reliable than your company!

  • 3rdStreetProc Procurement Consultant (@3rdStreetProc) reported

    @O2 Maybe fewer **** jokes and more answering your complaint phone lines?

  • samcwhufc ⚒️Sam the Hammer⚒ (@samcwhufc) reported

    @Sam6WHU @O2 Also, at the point of complaint, request a DSAR which confirms all your contact with them and all details on your file etc

  • PAUL_NAV7 Paul Navarro (@PAUL_NAV7) reported

    @O2 @o2 yet again another drop In network coverage in the area I work in and need my phone to work. Third time in 6 months it's disgusting service. As soon as u can I will be cancelling my contract.

  • DrLochHartley Lochani Hartley (@DrLochHartley) reported

    @virginmedia @TheBHF @O2 Wow - looking at the majority of the tweets on here and from my experience with virgin service and poor poor poor Wi-Fi since early Dec…as a NHS doctor, I sincerely hope your defibs are more reliable than your service/company!