O2

O2 Outage Report in Loughborough, Leicestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Loughborough, Leicestershire, England 07/18/2025 03:35

July 18: Problems at O2

O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent O2 outage reports came from the following cities: Derby, Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomLeicester Phone
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLoughborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • Yasir0Ali Yasir Ali (@Yasir0Ali) reported from West Bridgford, England

    After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Leicestershire, England

    @O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • pgallivan87 Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrslostand837 grapefruit&ambers (@Mrslostand837) reported

    @O2 hi o2 can i dm please im having issues

  • whybrow_sally Simpkins (@whybrow_sally) reported

    @O2 can support contact me, am unable to use the Duolingo offer?

  • dagreeno Dave Jervis-Green (@dagreeno) reported

    Hey @o2, why am I getting messages from you about direct debit changes when I switched my account and number to another network months ago? We’re not together anymore! Get over it!

  • Hanzy93 Hannnnah ♡ (@Hanzy93) reported

    Hello @O2 i have an issue logging into @O2PriorityUK. Everytime it gives me the option log in with o2 or virgin it takes me to security check and I put details and wait for them to text me the number and then it takes me back to the login screen again after and doesn't log me in.

  • LittleMeThatter 𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported

    @O2 I need some help topping up. Keeps saying I cant.

  • Soozealooze CES (@Soozealooze) reported

    @O2 Done. Hopefully I can get a response that makes sense. The email was from a senior resolution specialist. That's not a 'senior' response

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 Never make the mistake of getting a contract with o2 they are a terrible company I’m going to be with out phone coverage for 6 days and they offered £10 compensation 🤡

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 O2 has the worst customer satisfaction a lowly 1 on trust pilot after using the helpline I can see why choose any other provider this company is horrendous I can’t wait to leave

  • AndyOnTheKop 𝒜𝓃𝒹𝓎  🇬🇧 🇺🇦 (@AndyOnTheKop) reported

    @O2 hi do you support RCS on iPhone

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 Why DM you? Just answer the bloody question! I’m sick and tired of the hacks you hide from us the customer and try and treat us like idiots!