O2 Outage Report in Loughborough, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Loughborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester and Derby.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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TowersStreet (@TowersStreet) reported from Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Franks🦋 (@itsfrancescaxox) reported from Stapleford, England
Anyone know if @O2 is down?
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England
@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Simon Brierley (@simonpbrierley) reported from Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Josh (@JoshR319) reported from Leicestershire, England
@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England
@JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.
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Nicky (@HepkeNicky) reported from Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England
Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.
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Becca (@_beccakelly__) reported from Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Joanna Hayes (@SmileyJMH) reported from Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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DJ (@DJacko79) reported from Leicestershire, England
@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England
@O2 Why don't I never win on the Christmas Priority competitions? 😭
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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MikeThompson (@MigT) reported from Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Gareth Smith (@gaz_smith123) reported from Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Corbishley (@robcorb) reported
.@O2 customer service is APPALLING. Off the scale.
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🌜•ℓιℓ єℓσιѕє•🌛 (@__lunarbabe) reported
@O2 it took a number of attempts though but thank you for replying... but i am going to be honest, when i have tried to use chat in the past year there have always been so many issues
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The Beady Eye (@eskimozza) reported
@O2 Absolutely diabolical customer service received this morning for my terminally ill sister. Would appreciate some help?
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Shan (@shanpeachx) reported
@O2 how do I leave O2 to change to another company?? Your customer service is absolutely rubbish, care more about the money than your customers!!
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Phil Burkett (@PhilBurkett) reported
@O2 My wife is not on Twitter and I have provided you with all the account details and private contact for her. She has contacted you on numerous occasions to cancel and now you want £40. Just do right thing and stop trying to steal from her. Pass her details on to the relevant dept
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Emie 🌻 (@Emilyybub) reported
@O2 I have not had proper signal on my phone for three days now. What’s going on?
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Dr Natt Day (@nattatouillez) reported
@O2 Hi, I need a copy of my phone bill as it's one of my only utilities. Trying to use the self-service portal but keep getting error o20x13212072ae when I click on the option?!
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Tim Barker (@tbarker863) reported from Louth, England
@O2 why do your operators but the phone down when I'm on hold🤬 if you did one more time I will end my contract
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Only Gray (@GaryLyonLondon) reported
@O2 hi, I’m trying to cancel my sim only contract, I’m within the 14days, not even taken it out the packaging tbh, I can’t get through on the phone, is there another way?
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Christopher Burgess (@Budgie8859) reported
@O2, @disneyplus, @WaltDisneyComp - can someone please tell me how to delete my #DisneyPlus account following a 6 month subscription with O2 that I do not want to continue with. It is near impossible to cancel this subscription, no doubt intentionally! Please help! #o2uk