O2 Outage Report in Ockbrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ockbrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ockbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ockbrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Repton, Loughborough and Nottingham.
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Community Discussion
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O2 Issues Reports Near Ockbrook, England
Latest outage, problems and issue reports in Ockbrook and nearby locations:
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Philip Gallivan (@pgallivan87) reported from Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Joanna Hayes (@SmileyJMH) reported from Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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TowersStreet (@TowersStreet) reported from Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Franks🦋 (@itsfrancescaxox) reported from Stapleford, England
Anyone know if @O2 is down?
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Simon Brierley (@simonpbrierley) reported from Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Becca (@_beccakelly__) reported from Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Steve Poole (@Spooleypoole) reported from Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Karen Davies (@nuttyslack3) reported from Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Nicky (@HepkeNicky) reported from Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Gareth Smith (@gaz_smith123) reported from Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Tracy Williams (@possiblyperfect) reported from Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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craig taylor (@craigta64695079) reported
@O2 Over 50 minutes later and the answer I needed took less than 30 seconds to sort out. I’d say 90% + of my experiences talking to you on the phone are bad. EVERY time I speak to someone they struggle to understand basic English. You’re never going to have an easy chat are you!!
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Amira Norris (@AmiraNorris) reported
Hey @O2 no signal since Tuesday evening (barring 20mins last night weirdly), you’ve acknowledged there is a mast down will there be a refund for the 3 days and counting I’ve had disrupted services - have tried calling but I’ve been disconnected twice after extensive waits
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Sandy Robertson (@SandyyRobertson) reported
@O2 any chance of some help? Spoken to 4 people so far and getting nowhere
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Messi (@Jmessi_1) reported
@O2 hi there I need help as been charged twice for Spotify and also need to cancel the Disney plus extra please can you get in contact as can’t yet through to any of your gurus
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Chloe ✨ (@chloeharriets) reported
Hi @o2 my phone from you was supposed to arrive yesterday and it just didn’t. @dpd_support aren’t updating the tracking info - can you please help me out? I need my new phone.
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Grumpy Bear 💙 (@6moore63) reported
Remembering now why I hadn't upgraded my phone for a while. Nothing has moved over including my phone number and the @O2 website is no help
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Toni Sykes (@ToniChaos) reported
@O2 how do you cancel audible extra online
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Hash Din (@HashDin) reported
@O2 are there mobile network issues at the moment effecting Sheffield? I have no mobile Internet signal but can send and receive messages and calls.
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Rachel Farmer (@RachelF41880180) reported
@O2 trying to cancel my contract and cannot find a number to call on ur website and have sent a char message nearly an hour ago and still waiting
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Dave Urwin (@DaveEwe) reported
@O2 Could I just ask if the SIM card in my talk as you go phone will support the bundle tariff or will I need a new sim?