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O2 outages and service status in Ockbrook, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ockbrook, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ockbrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ockbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ockbrook, England

The most recent O2 outage reports came from the following cities: Nottingham.

CityProblem TypeReport Time
Nottingham Phone 19 days ago
Nottingham Internet 1 month ago
Nottingham Internet 2 months ago
Swadlincote Phone 3 months ago
Swadlincote Internet 4 months ago
Belper Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ockbrook, England

Latest outage, problems and issue reports in Ockbrook and nearby locations:

  • MigT
    MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • HepkeNicky
    Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • Yasir0Ali
    Yasir Ali (@Yasir0Ali) reported from West Bridgford, England

    After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • rassmalaii
    Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • laurenbramley13
    Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • zenas_suitcase
    Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • SamFabregasBell
    Sam🤴 (@SamFabregasBell) reported from Clifton, England

    Once again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again

  • _beccakelly__
    Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • pgallivan87
    Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • TowersStreet
    TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • AWorkOfStuART
    Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • Spooleypoole
    Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • EnvisRacingFan
    Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HughEdw54983916
    Hugies (@HughEdw54983916) reported

    @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

  • iz__zy
    iz (@iz__zy) reported

    @O2 when is your priority app going to be working? It’s been over a week and nothing and can’t login. I call Customer services and waste of time as they can’t help. Awful service

  • rraanes
    Richard Raanes (@rraanes) reported

    @O2 Trying to pay my bill Online, on the app and it fails as your systems are poor. Went all the way to my local store in Glasgow to be told they cannot accept a payment. #o2

  • JCAChampion
    James Champion (@JCAChampion) reported

    @O2 even with full signal on 4g and 5g your network is so slow you would think I was using dial up. As soon as I can im leaving your network

  • Quelpanama
    Quelpanama (@Quelpanama) reported

    @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

  • Slevern00p
    Slevern (@Slevern00p) reported

    @O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 Why have an automated service that doesn't work?! Puts customers right off

  • Swabsy1810
    Steve (@Swabsy1810) reported

    @O2 @CliveDaviesUK @O2 it’s just the same here in SK6 1PG area so many places where no signal or usable data. This is a relatively affluent area but your provisions are shocking

  • bigcash1717
    Rico (@bigcash1717) reported

    @O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.

  • ChrisMPattinson
    Chris M Pattinson (@ChrisMPattinson) reported

    @Morgan7MJ @O2 The service in the UK is appalling now. The bandwidth is not big enough to support the number of subscribers on all networks. Vodafone is bad also especially in London