O2 Outage Report in Ockbrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ockbrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ockbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ockbrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby, Castle Donington, Loughborough, Nottingham and Swadlincote.
City | Problem Type | Report Time |
---|---|---|
Derby | Total Blackout | |
Derby | Total Blackout | |
Castle Donington | Phone | |
Loughborough | Internet | |
Derby | Phone | |
Derby | Internet |
Community Discussion
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O2 Issues Reports Near Ockbrook, England
Latest outage, problems and issue reports in Ockbrook and nearby locations:
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Griffiths
(@J_Griffiths95) reported
@O2 3 days with hardly any data service and patchy phone service in Barry s/Wales. Any idea when this will be resolved ? I work as a recovery driver and receive jobs via a app that requires data !
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ScoobyDrue
(@scoobydrue) reported
@O2 No issues according the website, Device has been switched off and back on but this has been a constant all week at WF11 - at home I use wifi, so can’t confirm
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Richie Knight
(@richiechuff) reported
@O2 I don’t have an unlocked phone in order to do this how have you not got a resolution for this! It’s shocking
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Charlie 🌸
(@HawkeyeKnows) reported
@O2 I switched from O2 this week, after 14 years with them, to Vodafone. 100GB and unlimited calls for £12 - didn't even try to keep me as a customer.
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cceamm
(@crystal0769) reported
@O2 your customer service team are appalling! Ive been to two stores this morning then called CS - I’ve been hung up on twice, spent 2.45hr on the phone being passed about to various teams. All I want is a replacement topping up card for my 65 yr old mum!!
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G
(@DB10007) reported
@O2 @EE @ThreeUK can I ask why myself, friends and colleagues, who all use you have had their signal reduced to 1 bar over the last 12 months in the ch43 area?
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Richie Knight
(@richiechuff) reported
@O2 I’ll have to try to it’s just ridiculous that you guys can’t if stores can it’s literally the most unhelpful level of service
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Richie Knight
(@richiechuff) reported
@O2 @canopyandstars Hey can I get some help please I have an iPad through yourselves however I am having difficulty in setting up priority tickets and also claiming perks like free cinema tickets can you please advise how I can set this up please x
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Damian_Fry
(@DamianFry1) reported
@O2 So someone I know is having issues as their number has been cloned, just wondering what's going on? Not sure why it's happened, could you check it out, They've been getting calls and texts from annoyed people all over the country, It's really wearing them down. #bestnetwork?
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Zara
(@zarazaib1) reported
@O2 don't take me wrong I love O2, I've been with you guys since 2007... but since I've come back to London, the 4G is really bad and the WIFI doesn't work in my room so I survive on 4G