O2 Outage Report in Belper, Derbyshire, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Belper, England

The most recent O2 outage reports came from the following cities: Matlock, and Belper.

City	Problem Type	Report Time
Matlock	Phone	26 days ago
Belper	Phone	1 month ago
Derby	Phone	3 months ago
Derby	Total Blackout	4 months ago
Mansfield	Internet	4 months ago
Derby	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Pete Roughton (@peteroughton) reported 18 seconds ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  vicky childs (@victoriachilds) reported 3 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Rachel Sellick (@rachelmsellick) reported 8 minutes ago from Etwall, England

  @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

• 
  The.Mr.NPR (@MrNickyPR) reported 11 minutes ago from Derbyshire, England

  @O2 Mailed you regarding a issue.

• 
  David Robinson (@daverobbo71) reported 15 minutes ago from Derbyshire, England

  @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

• 
  benjamin. (@bennyjcomer) reported 20 minutes ago from Mansfield Woodhouse, England

  @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

• 
  Jonny 🌍 (@JonoVallans) reported 21 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 21 minutes ago from Ilkeston, England

  @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

• 
  rachael louise sexey (@rachaelndarren) reported 25 minutes ago from Ilkeston, England

  @djt81 @O2 I'm having the exact same problem in Derbyshire area

• 
  Laura Chadwick (@chaddychadx) reported 27 minutes ago from Sutton in Ashfield, England

  @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

• 
  Gish Abeyratne (@GoGishiGoGo) reported 27 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 30 minutes ago from Ilkeston, England

  @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

• 
  Philip Gallivan (@pgallivan87) reported 32 minutes ago from Beeston, England

  @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

• 
  James Watts (@james_watts) reported 37 minutes ago from Sandiacre, England

  @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

• 
  Codeine Coxy (@Coxyuk81) reported 38 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  Gareth English (@garethenglish86) reported 48 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  rachael louise sexey (@rachaelndarren) reported 49 minutes ago from Ilkeston, England

  @O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me

• 
  Gish Abeyratne (@GoGishiGoGo) reported 53 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Pete Roughton (@peteroughton) reported 56 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Codeine Coxy (@Coxyuk81) reported 58 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel (@hunnybee100) reported 1 minute ago

  @O2 ..and when I said that I'd feel more comfortable doing that just in case, he became aggressive and condescending and said "are you REALLY going to ring back when you could just tell me the answer? I've literally never dealt with a customer who had an issue like this" 😑🤯 (2/2)

• 
  richardhutchins (@nuttyrichard) reported 4 minutes ago

  @O2 Why are you selling my private details to outside companies without my permission which I’ve never granted

• 
  Philip (@P_Syers) reported 6 minutes ago

  @O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷

• 
  shannon (@Shan67_) reported 7 minutes ago

  @O2 Doesn’t really explain my problem though. My office and my home are 13 miles apart and I can’t use my data in either of these areas

• 
  Dale Watts (@Extinguisherman) reported 8 minutes ago

  @MartinSLewis @o2 Hi Martin might wanna look at the o2 page and see the amount of issues with o2 network and the absolutely dreadful customer service. 4 call backs promised, none appeared.

• 
  Dale Watts (@Extinguisherman) reported 8 minutes ago

  @O2 everyone having issues with the o2 network or o3 customer service then put @BBCWatchdog in your tweet. Let’s get o2 some exposure. I know watchdog requires a certain level of complaints before investigating.we are paying good money for this terrible service.

• 
  Louise Bagley (@LouiseRose74) reported 9 minutes ago

  @O2 your service has gone from bad to worse. 4G is a myth, 5G is a fairytale, my bad 3G connection has now decided to drop out and I’m left with EDGE (hello 2003) or no signal.

• 
  Dale Watts (@Extinguisherman) reported 10 minutes ago

  @Ofcom @O2 I can see so many issues with network issues, o2 is just awful They don’t address the issues or do as they promise, such as return calls! Maybe the regulator should look and maybe look into the issues posted. Bad network and being ignored.

• 
  • Rachel • 💙🇺🇦💛 (@runningrach71) reported 11 minutes ago

  @O2 I will be raising a complaint with you about this whole shambolic experience. I didn't even chose you as a provider, I was transferred to you from @virginmedia - what a mistake that was! I will actively discourage anyone from using you. Woeful!

• 
  ✭ (@adriftkth_) reported 16 minutes ago

  @o2 fix up and answer the ******* phone. stupid bastards