O2 Outage Report in Matlock, Derbyshire, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Matlock, England

The most recent O2 outage reports came from the following cities: Chesterfield, Matlock, and Belper.

City	Problem Type	Report Time
Chesterfield	Phone	9 days ago
Matlock	Phone	20 days ago
Chesterfield	Phone	23 days ago
Chesterfield	Internet	1 month ago
Belper	Phone	1 month ago
Chesterfield	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Codeine Coxy (@Coxyuk81) reported 4 minutes ago from Derbyshire, England

  So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off

• 
  David Robinson (@daverobbo71) reported 12 minutes ago from Derbyshire, England

  @O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone

• 
  Pete Roughton (@peteroughton) reported 15 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Gareth English (@garethenglish86) reported 16 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Gish Abeyratne (@GoGishiGoGo) reported 16 minutes ago from Derbyshire, England

  @O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!

• 
  The.Mr.NPR (@MrNickyPR) reported 17 minutes ago from Derbyshire, England

  @O2 Mailed you regarding a issue.

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 18 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 19 minutes ago from Ilkeston, England

  @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

• 
  Pete Roughton (@peteroughton) reported 20 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  rachael louise sexey (@rachaelndarren) reported 20 minutes ago from Ilkeston, England

  @O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me

• 
  Pete Roughton (@peteroughton) reported 23 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Codeine Coxy (@Coxyuk81) reported 23 minutes ago from Derbyshire, England

  Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..

• 
  Jonny 🌍 (@JonoVallans) reported 32 minutes ago from Derbyshire, England

  @O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?

• 
  rachael louise sexey (@rachaelndarren) reported 38 minutes ago from Ilkeston, England

  @djt81 @O2 I'm having the exact same problem in Derbyshire area

• 
  Catherine Mellor (@CatherineMell0r) reported 39 minutes ago from Derbyshire, England

  .@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 42 minutes ago from Ilkeston, England

  @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

• 
  Paul Carnall (@paul_carnall) reported 50 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Chuck Frakes (@frakcha) reported 53 minutes ago from Bolsover, England

  Trying to port my number online but keep getting rejection emails - bit of help @O2

• 
  Gish Abeyratne (@GoGishiGoGo) reported 57 minutes ago from Derbyshire, England

  @O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk

• 
  Leanne Robinson (@leanneellis) reported 58 minutes ago from Barlborough, England

  @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leigh Williams (@leighwilliams) reported 5 minutes ago

  @O2 unable to login to my account now for the past ten hours ?!?

• 
  Darrius Pearson (@DarriusZRP) reported 6 minutes ago

  @O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?

• 
  Charles Frake (@charliefrake) reported 8 minutes ago

  @bennidaytime @actionfrauduk I got an O2 one a couple weeks ago. Told them about it and the site was taken down within half hour. Proper good response from @O2

• 
  Jewi (@JewiJ88) reported 10 minutes ago from Leicestershire, England

  Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

• 
  Kyle Flamson (@itskyleflamson) reported 13 minutes ago

  @O2 I SWEAR TO GOD IT IS IMPOSSIBLE TO GET IN CONTACT WITH YOU!! Absolutely ******* typical... all of you cellular providers are as bad as each other when it comes to needing to speak to customer service!! 😡 Your stupid automated system keeps hanging up! I hope it gets hacked🖕

• 
  Jo Berridge (@JanaElbie) reported 18 minutes ago

  @O2 my ancient mother is having phone issues. Showing no sim, invalid sim so assumed sim issue and talked her through taking it out and putting it back. Worked briefly but now says no service. Help! She’s 50 miles from me and with no shops open I don’t know what to suggest.

• 
  Claire 🐀 (@mouse_paws) reported 19 minutes ago

  How am I supposed to actually cancel my @O2 contract? Can’t do it online, can’t email them, can’t do it in the My O2 app, phone lines are all only recorded messages. Been trying for days 😡

• 
  Robbo DB (@_Ro81n_) reported 21 minutes ago

  @O2 Yes, I've done it and uninstalled apps one by one that I installed just before the problem started. It's only done it once since but I can't get on with the phone, I'll just pay it off quick as I can then I can swap it. Thanks

• 
  Claire Angus (@claireangus) reported 21 minutes ago

  @O2 Unfortunately I don’t think that’s the problem... I paid a week ago 😕

• 
  Ol Ginger Bastard (@OlGingerBastard) reported 22 minutes ago

  @O2 Why are you advertising next working day delivery when you are not delivering? Been waiting 3 days now - no updates, stuck on 'order being processed' and your online help people are no help at all. FALSE ADVERTISING!