O2 Outage Report in Matlock, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent O2 outage reports came from the following cities: Ripley, Chesterfield and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Ripley |
Phone | |
| Chesterfield |
Phone | |
| Ripley |
Phone | |
| Matlock |
||
| Chesterfield |
Internet | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Richie Pearson
(@imrichiepearson) reported
from
Chesterfield, England
Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cam
(@cam88x) reported
@O2 Hi, looking for a global solution including at least as many countries as @VodafoneUK do in their Zone A/B/C. Unless this is offered as a minimum, no price would make me switch. Service is important. For airline crews travelling, we need more countries covered, at standard speeds
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indie-ra
(@wikindira) reported
Please @O2 tell me that the servers went down and the O2 priority tickets are still available, try again in a few minutes!! I wanna see @LilNasX !!!! @EventimApollo ahhhh!!
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Maria Mim P
(@urikafish) reported
@O2 had to call CS again for money that was taken out of my bank account wrongly and I've been chasing this for over a month now! Dire customer service and going round in circles! Disgusting!!
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Fifa S
(@Miss_iff) reported
@O2 I've been on hold for over 40minutes, all I want is my pac code. Can you help please??
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Corey
(@dixienormous_uk) reported
@O2 Apparently it’s a @Apple issue according to you store staff as I’ve tried everything you’ve suggested and it’s still happening.
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David🖤💙🏴🇮🇹
(@davmcj) reported
@O2 bought a new contract yesterday and requested PAC code from EE. I was able to use the O2 SIM yesterday but it's not connecting to the network today. Old number is still working with EE SIM. Is this normal?
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Sentfromdevon
(@Sentfromdevon1) reported
@O2 this number keeps harassing me claiming to be O2 service centre. I've told them I am not interested in what they are selling, because i believe it's a scam can you check and see if this is your number 03701020201
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Rich!!
(@rich_t1977) reported
from
Weston-super-Mare, England
@O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!
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Dan Lill (He/Him) 🇪🇺🏳️🌈🇬🇧🏳️⚧️
(@DanLill4) reported
@O2 can you reply to my DM I have no phone and not able to use my watch either! Your support chat has said try later for the last 3 hours
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Tizzie
(@tizannabeth) reported
I paid my @disneyplus subscription with my @O2 phone bill. I’ve now left O2, but I can’t change my subscription details on Disneyplus without using my O2 account which I can’t access. Help?