O2 outages and service status in Matlock, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Matlock come from postal codes DE4 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent O2 outage reports came from the following cities: Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Phone | 21 days ago |
|
Chesterfield
|
Phone | 4 months ago |
|
Matlock
|
Phone | 4 months ago |
|
Chesterfield
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Richie Pearson (@imrichiepearson) reported from Chesterfield, EnglandNice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤
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Chuck Frakes (@frakcha) reported from Bolsover, EnglandTrying to port my number online but keep getting rejection emails - bit of help @O2
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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Paul Carnall (@paul_carnall) reported from North Wingfield, England@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Catherine Mellor (@CatherineMell0r) reported from Derbyshire, England.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Kane Drew 🏴 (@KaneJDrew) reported from Blackwell, England@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Codeine Coxy (@Coxyuk81) reported from Derbyshire, EnglandSo on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne (@GoGishiGoGo) reported from Derbyshire, England@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jonny 🌍 (@JonoVallans) reported from Derbyshire, England@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Veggie Vince Ⓥ (@vincentazz) reported from Derbyshire, England@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stirling Bear (@Stirling_Bear) reported@O2 Hi it seems to be working again after I returned home. Better than the last time when it was down for days
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Jon McNally (@Jonmc84) reported@O2 hi could I have some help I can’t seem to get the right answers via phone call ?
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Eddy Crowe (@EddyCrowe) reported@DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer
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Felicia Van Cartier (@feliciavcartier) reported@O2 Shame you have a **** network at home @o2. When are you actually going to do something about that???
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S7ymixxx (@szymonelth) reported@O2 comparw to how muvh u rise a price every year to the service You provide its a joke. Now u texted me You have a work around my area so connection can be low Whole year is low. I dont see diffrence before and now when u started working
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Lord Stagg®️ (@staggy77) reported@O2 please explain to me who decides what is fair usage on an unlimited data package? And why if you are on an unlimited data package it’s not actually unlimited? Awful customer service and mobile provider.
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Kentish Exile (@phil_dfc) reported@O2 good afternoon Could I please be able to send a DM I’m having issues accessing my 02 account and I’m currently on holiday trying to pay my phone bill but can’t reset my password using the normal methods
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Brandon McFarlane (@BMcFarlaneUK) reportedJust completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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Sade 💜💋 (@sadesekonix) reported@O2 your network connection is abysmal and your priority app is crap. FIX UP.