O2 Outage Report in Matlock, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Matlock come from postal codes DE4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (26%)
-
Total Blackout (13%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent O2 outage reports came from the following cities: Matlock and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Phone | |
| Bakewell |
Phone | |
| Chesterfield |
Phone | |
| Matlock |
Phone | |
| Chesterfield |
Phone | |
| Ilkeston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
-
Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
-
Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
-
Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
-
Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
-
Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
-
Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Good thing your staff Levi was more useful than your online service and tweet bot #pathetic He just cancelled the whole bill off after looking at the mess you guys had created
-
Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
-
Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
-
Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
-
Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
-
Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
-
Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
-
Veggie Vince Ⓥ
(@vincentazz) reported
from
Derbyshire, England
@O2 Yes two iPhone XS Max phones with max capacity and some beats by dre head phones Finally on phone to customer service via someone else’s phone on @O2 as I’ve been chasing you for so long, the only way to call was via 4445 Now on hold
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie
(@jammiejam93) reported
@scottsyns @O2 Depends what area you live in mate. Have you even checked coverage in your area on o2? If it’s bad in general, would be worth going on another network. I live in a central area so get good signal and never had an issue of 3G, 4G or 5G.
-
Chelsea Martin ǂ
(@fellsea) reported
Hi @O2 , please can you tell me why my Wi-Fi calling no longer works? I have an iPhone 12 & live in an area with awful signal. I often have missed calls due to no signal. It used to work but checking the list it no longer seems to be a phone that is covered? Please help!
-
Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.
-
Adrian Wright
(@adyefc) reported
@O2 your signal in Preston is ****!!!! Sort your #shitout #needanewmast
-
Graham Noble
(@GrahamVNoble) reported
@O2 Are you trying to rip me off? Got 19 mysterious MMS charges that are impossible to view. Sorry, service unavailable. Was told to check my app. Can’t download PDF so can’t see who apparently I’ve sent these to. Never happened before. Not happy
-
Beckie Hall
(@beckieJhall) reported
@O2 can someone contact me ASAP please. I was lied to and have the transcript to prove this by customer service, hung up on by your staff and sold false information.
-
Steve Brown
(@Stevebrown74) reported
@virginmedia ever since you swapped to the awful @O2 for your network my signal has been atrocious. Not just where I live in Gloucester (total deadspots in places with no network) but everywhere...even weak signal strength in London. Not my handset as my daughter has same issues
-
Chloe//🔺
(@doom__daze) reported
Can’t believe I’m on the phone to @O2 for a THIRD time this week after being told I would be called back and have my issue sorted nearly an hour ago. Left work early and gone without dinner to be ready for this call. Do better.
-
Martin Coward
(@martincoward) reported
@O2 Manchester. The problem of the 'get tickets' link in the android app not working is one I have experienced before. Link seems to work from chrome on a pc. So may want to look at the android app?
-
Katie Minns 🏳️🌈
(@katie_racklyeft) reported
@O2 your store in Derby were absolutely phenomenal today. Got me a great deal on the phone I wanted in 30 minutes because I was in a desperate situation for it. Absolutely incredible customer service. Couldn’t rate it highly enough.