O2 Outage Report in Matlock, Derbyshire, England
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The latest reports from users having issues in Matlock come from postal codes DE4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent O2 outage reports came from the following cities: Ilkeston, Ripley, Matlock, Heanor and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Phone | |
| Ilkeston |
||
| Ripley |
Total Blackout | |
| Ripley |
Phone | |
| Ripley |
Phone | |
| Ripley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
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The.Mr.NPR
(@MrNickyPR) reported
from
Derbyshire, England
@O2 Mailed you regarding a issue.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Lee
(@MrScoops76) reported
from
Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Kane Drew 🏴
(@KaneJDrew) reported
from
Blackwell, England
@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
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David Robinson
(@daverobbo71) reported
from
Derbyshire, England
@O2 I have just had a call from someone supposedly from O2 offering me a discount on my contract. He didn’t sound genuine so I would like to report. Unfortunately your messaging service is unavailable for me to speak to someone
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Douglas
(@meJimmyD) reported
@O2, your online chat is not working. How can I cancel a back order please?
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Mr P-A
(@Mr_NCPA) reported
@O2 hi, Is there an outage in the TQ10 area? Normally a strong 4g signal is now an intermittent 3g one. Many thx
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SophEEK! 🦇
(@sophie_xx) reported
@O2 hi, I just received a letter from O2 welcoming me to my contract but I’ve never signed up for an O2 contract?? Bit concerned about how you even have my contact details??
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metadesigners
(@metadesigners) reported
@philosophybites Reminds me of when eco-designers created a network called ‘O2’, back in the 1980’s. We went to Danish Parliament to launch. I guess Money Talks @O2
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James Patterson
(@James_Pattersn) reported
@VodafoneUK There are problems with my internet connection yet again. Please be aware that I am about to upgrade. If this isn’t resolved today, I will be switching to @O2 tomorrow. I have no reason to tolerate bad service.
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Rev
(@NeilRevell2) reported
@virginmedia @O2 Day 9 of Being unable to access Sky Sports as a Virgin Customer via app. I fix available 🤡
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Bradley Selves
(@iTz_Bradderz) reported
@O2 It's okay, on your website it says there's a mast down! Thanks for getting back to me though
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Old Mattyboi
(@somersetroyal1) reported
@SkyHelpTeam All of them! And with three children at home it’s starting to piss me off! It’s crashing through my @O2 cellular data as I’m having to hotspot them off my phone! . . Why am I paying you so much money for a service my family isn’t receiving?? And now I’m at eork messaging you!
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Greigwithani1
(@Greigwithani1) reported
@O2 Have DM'd you a screenshot of the error. I already checked with the bank and no issues, card works fine with everyone else.
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SoberListic Online Coaching
(@SoberListic) reported
@O2 @iTz_Bradderz And here's another one in Torquay, I usually have full 4G signal at home, now I don't even have 3G