O2 outages and service status in Sandiacre, England

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sandiacre, England

The most recent O2 outage reports came from the following cities: Swadlincote, and Belper.

City	Problem Type	Report Time
Swadlincote	Phone	12 days ago
Swadlincote	Internet	1 month ago
Belper	Phone	1 month ago
Nottingham	Phone	2 months ago
Nottingham	Internet	2 months ago
Nottingham	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  Zena's Suitcase (@zenas_suitcase) reported 3 minutes ago from West Bridgford, England

  @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

• 
  Nicky (@HepkeNicky) reported 3 minutes ago from Ockbrook, England

  @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

• 
  Jackie Edwards 🌈 (@JackieEdwards57) reported 10 minutes ago from Melbourne, England

  Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 11 minutes ago from Ilkeston, England

  @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

• 
  TowersStreet (@TowersStreet) reported 12 minutes ago from Beeston, England

  @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

• 
  Becca (@_beccakelly__) reported 13 minutes ago from Loughborough, England

  @keepachris1 @O2 Put your shit phone in the bin..

• 
  Simon Brierley (@simonpbrierley) reported 23 minutes ago from Breaston, England

  @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

• 
  Karen Davies (@nuttyslack3) reported 24 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  🌟🌟Lee A White 🏆🏆 (@LAW151265) reported 29 minutes ago from Arnold, England

  @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

• 
  Franks🦋 (@itsfrancescaxox) reported 33 minutes ago from Stapleford, England

  Anyone know if @O2 is down?

• 
  Gareth English (@garethenglish86) reported 33 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Zena's Suitcase (@zenas_suitcase) reported 33 minutes ago from West Bridgford, England

  @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 35 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Gareth Smith (@gaz_smith123) reported 41 minutes ago from Sandiacre, England

  So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

• 
  James Watts (@james_watts) reported 42 minutes ago from Sandiacre, England

  @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

• 
  Hafiz Mughal (@rassmalaii) reported 44 minutes ago from Loughborough, England

  @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 45 minutes ago from Ilkeston, England

  @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

• 
  Philip Gallivan (@pgallivan87) reported 48 minutes ago from Beeston, England

  @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

• 
  Joanna Hayes (@SmileyJMH) reported 49 minutes ago from Loughborough, England

  Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

• 
  Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported 56 minutes ago from Beeston, England

  @islandniles Don’t go to @O2 they’re bloody awful.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jamieinindia) reported 5 minutes ago

  @O2 Interactions with initial rep and CRS rep have been like talking to a wall, they ignored actual complaint, responded late. These are people I would have thought would be empowered (or at least trained) to help. Emails coming from an individual in your Complaint Review Service 5/5

• 
  Mr_Critcho (@mscYNWA) reported 6 minutes ago

  @O2 20 years as a customer and get treated like 👎 over a new phone. Anyone using 02 insurance beware they send you faulty handsets without genuine parts and then hang up on you when you call to see if you can upgrade early and get told to do one or pay up. Awful.

• 
  capnmac 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@capnmac85) reported 6 minutes ago

  @O2 I have had no signal for 2 days. Iv followed the online advice. Didn't help. I've sent an email. Got a useless email back. Aside from going into a shop do you have any help for me?

• 
  McGilly (@TheMcOwl) reported 6 minutes ago

  @_rjrm @O2 I heard today - sorry we cannot call your contact number as we cannot call international numbers... you are a telecom network. They transferred my number to a broadband sim card that I never asked for. So many errors it is beyond frustrating!

• 
  Jamie (@jamieinindia) reported 9 minutes ago

  @O2 After escalating CRS called me back after 5 days (after being told 2) at 5pm on Friday. Wasn’t convenient, but he couldn’t call me back at a later date and would send an email. Email said issue was because a mast was removed from near my home (not where I was raising issue) 2/5

• 
  Konrad (@Konradeurostar) reported 10 minutes ago

  @O2 @DisneyPlusUK Still not working. I cannot login to manage O2 wifi

• 
  Kevin (@sofaslouch) reported 10 minutes ago

  @O2 o2 app bot either confused with question or on a tea break. Help needed please

• 
  Diego Elio Pettenò (@flameeyes) reported 15 minutes ago

  Let me praise @O2 as it roamed in the USA with no issue *and* included in my tariff. More than I can say for my work-issued line on a provider that shall not be named.

• 
  Chloé (@FrenziedChloe) reported 19 minutes ago

  @O2 Hi, I’ve sent another DM in response to a query I had yesterday. My new sim was meant to be activated by a staff member however it’s been 30 hours and I still have no service on my new phone.

• 
  Adam (@AdamArsenal) reported 20 minutes ago

  @O2 Waited over 7 hours to no response? Shocking customer service, couldn’t get through on 202 as well