O2 Outage Report in Sandiacre, Derbyshire, England

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sandiacre, England

The most recent O2 outage reports came from the following cities: Swadlincote, and Belper.

City	Problem Type	Report Time
Swadlincote	Phone	12 days ago
Swadlincote	Internet	1 month ago
Belper	Phone	1 month ago
Nottingham	Phone	2 months ago
Nottingham	Internet	2 months ago
Nottingham	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  Catrin E (@MrsCattyE) reported 12 minutes ago from Ravenshead, England

  @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

• 
  Yasir Ali (@Yasir0Ali) reported 14 minutes ago from West Bridgford, England

  After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

• 
  🌟🌟Lee A White 🏆🏆 (@LAW151265) reported 15 minutes ago from Arnold, England

  @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

• 
  Philip Gallivan (@pgallivan87) reported 15 minutes ago from Beeston, England

  @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

• 
  dean hawksworth (@DeanHawksworth) reported 15 minutes ago from Swadlincote, England

  Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

• 
  James Watts (@james_watts) reported 16 minutes ago from Sandiacre, England

  @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

• 
  Gareth English (@garethenglish86) reported 19 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Zena's Suitcase (@zenas_suitcase) reported 25 minutes ago from West Bridgford, England

  @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

• 
  rachael louise sexey (@rachaelndarren) reported 27 minutes ago from Ilkeston, England

  @djt81 @O2 I'm having the exact same problem in Derbyshire area

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 33 minutes ago from Ilkeston, England

  @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

• 
  rachael louise sexey (@rachaelndarren) reported 38 minutes ago from Ilkeston, England

  @O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 44 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 47 minutes ago from West Bridgford, England

  Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere

• 
  Zena's Suitcase (@zenas_suitcase) reported 50 minutes ago from West Bridgford, England

  @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 57 minutes ago from Ilkeston, England

  @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

• 
  Paul Elston (@chunky120717) reported 57 minutes ago from Derby, England

  Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.

• 
  Franks🦋 (@itsfrancescaxox) reported 58 minutes ago from Stapleford, England

  Anyone know if @O2 is down?

• 
  Nicky (@HepkeNicky) reported 58 minutes ago from Ockbrook, England

  @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

• 
  Jackie Edwards 🌈 (@JackieEdwards57) reported 60 minutes ago from Melbourne, England

  Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 60 minutes ago from West Bridgford, England

  Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Hamilton (@HamiltonIrvine_) reported 11 minutes ago

  So frustrated with @O2 They have sent me a new phone which doesn't work and I can't get through to anyone who can help me. Can't even make a complaint. Really shocking service

• 
  Ken Smith (@TheGenghisKen) reported 12 minutes ago

  @O2 Will do so within the next few days. Many thanks! Please protect your older and vulnerable customers by NOT preinstalling the unnecessary "directory" contact shortcut on your SIMs. At the very least, O2 should issue "premium call" warning (with continue option) before connecting.

• 
  Angie Pietersen (@PietersenAngie) reported 14 minutes ago

  @O2 5 calls to O2 in 10 days trying to upgrade to iPhone 13 Pro and renew my contract - over 2 hours in waiting! To give O2 my business. Given wrong information and promised callbacks that haven’t happened. No reply to my DM. Shocking service!

• 
  James Reeves (@jimbobreeves75) reported 14 minutes ago

  Given the lack of response @O2. I will be lodging a formal complaint. Which I will pursue all the way to the Ombudsman if needs be. All for the sake of what is a simple refund!

• 
  privchanx (@privchanx) reported 15 minutes ago

  @O2 Hello, I was about to pay my bill but you've closed my data and everything else. I've called customer service and they was rude and hung up on me.

• 
  Jody meikle (@Jodymeikle) reported 19 minutes ago

  When your tired mardy and getting annoyed with @O2 so cancel contract had better customer service in back street brothels

• 
  Andy Oakes (@andyoakes) reported 23 minutes ago

  Having a nightmare with @O2. Sent a notice of disconnection and bill for a phone I don't have. The customer services team cannot talk to me because I cannot tell them my non-existent o2 number and the fraud team never call back! Help!

• 
  Martin Walker (@martinwalker100) reported 24 minutes ago from Thornaby-on-Tees, England

  @O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!

• 
  Darren Cain (@darrencain) reported 24 minutes ago

  Be carful of any fake @O2 bill what arrives in the post, taken it to a store, they said the letter head isn’t correct and the customer number is a wrong format and haven’t been a customer for 4 years.

• 
  Scott Warnke (@scott_warnke) reported 28 minutes ago

  @O2 I have been billed incorrectly for roaming charges that should have been covered by Volt2, but I can find no way to get any help with this issue. Can you please let me know how I can get this charge corrected?