O2 Outage Report in Sandiacre, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@Torquepen) reported
@O2 Hi. I am a pay & Go customer & can’t see the Wi-Fi option in the phone settings? Is it disabled on Pay & Go?
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&£@
(@bengalboxers) reported
@O2 my phone has no service and seems to have used a massive amount of data in 10 days. Can you help figure it out?
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Aardvark of the archipelago
(@aardvarkarchip1) reported
For both @EE and @O2 the mobile signal across Beverley in East Riding of Yorkshire is consistently terrible. Hard enough to make a call, you can forget any data coverage. Businesses lost trade over Xmas as often couldn't take card payments.
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L ✨
(@l3479s) reported
@O2 if your network status says its fine and i’ve done all the usual IT 101 items on my phone…is there a reason I still have no signal? 😔
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Lucy-Mai
(@LucyMai83490057) reported
@O2 An absolute joke of a company! I’ve been with O2 for over 10 years and never experienced such poor customer service as I have this week!! Trying to speak to a real person on the phone is virtually impossible. The web chat is a joke. 4 days and still not sorted the problem!
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Benn Mark Potter
(@bennmarkpotter) reported
@O2 Are the other 14,470 emails from people, complaining about their lack of phone signal?
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Lucy Sikorska
(@ElleBeeeeee) reported
@O2 hi guys. Sent a DM about being on hold with your chat service for over two hours due to one of your staff disconnecting my network and giving me no instruction. Please helpppppp 🥲
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💙⚽️🐝Ellie Fitz🐝⚽️💙
(@bluemoo17) reported
from
Middleton, England
@l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever
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Benn Mark Potter
(@bennmarkpotter) reported
2 new SIM cards, network reset, full recovery mode and fresh install on my phone…. No signal at home and unable to make calls which impacts my work! Same issues with my wife’s phone at home too. Numerous calls to @o2 “have you tried turning it off / on again”
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Krombopulas Michael's
(@Sweston87) reported
@O2 please explain how I ordered a new phone on the 7th and it has still not arrived and every time I call your customer service I get told to wait 24 hours so they can find out what's going on.