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O2 outages and service status in Sandiacre, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Sandiacre, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 22, 5:27 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sandiacre, England

The most recent O2 outage reports came from the following cities: Nottingham, Swadlincote, and Belper.

CityProblem TypeReport Time
Nottingham Internet 3 days ago
Swadlincote Phone 29 days ago
Swadlincote Internet 2 months ago
Belper Phone 2 months ago
Nottingham Phone 3 months ago
Nottingham Internet 3 months ago

Nearby cities with recent reports

Nottingham

1 recent signals

3 days ago

Community Discussion

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O2 Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

  • Yasir0Ali
    Yasir Ali (@Yasir0Ali) reported from West Bridgford, England

    After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

  • SmileyJMH
    Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

  • SamFabregasBell
    Sam🤴 (@SamFabregasBell) reported from Clifton, England

    Once again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again

  • _beccakelly__
    Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • MigT
    MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • HepkeNicky
    Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • chunky120717
    Paul Elston (@chunky120717) reported from Derby, England

    Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.

  • AWorkOfStuART
    Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • zenas_suitcase
    Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • simonpbrierley
    Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • james_watts
    James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • rachaelndarren
    rachael louise sexey (@rachaelndarren) reported from Ilkeston, England

    @djt81 @O2 I'm having the exact same problem in Derbyshire area

  • laurenbramley13
    Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.

  • JamesMrree145
    James Cumper (@JamesMrree145) reported

    @paultownsend81 @O2 I have the same thing, I went into an o2 shop and they confirmed all the masts are at capacity from London down to the south coast. They actually suggested i get an EE sim

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?

  • lilyryan
    Lily Ryan (@lilyryan) reported

    @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

  • thelazydj
    SE 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴‍☠️ (@thelazydj) reported

    2 Saturdays in a row now my @O2 data speeds have been basically non existent despite full Signal bars and it being fine every other day. Network stats say no problems in my area but something is definitely going on here! Looking at leaving them now! #O2 #data #4g

  • Gegege3975W
    **** Gegege (@Gegege3975W) reported

    @O2 how can i talk to professional assistant to figure out my problems

  • darrenbram66
    Darren (@darrenbram66) reported

    @O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?