O2 outages and service status in Sandiacre, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sandiacre, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sandiacre, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sandiacre, England
The most recent O2 outage reports came from the following cities: Swadlincote, and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote
|
Phone | 13 days ago |
|
Swadlincote
|
Internet | 1 month ago |
|
Belper
|
Phone | 1 month ago |
|
Nottingham
|
Phone | 2 months ago |
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Nottingham
|
Internet | 2 months ago |
|
Nottingham
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Sam🤴 (@SamFabregasBell) reported from Clifton, EnglandOnce again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again
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Simon Brierley (@simonpbrierley) reported from Breaston, England@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, EnglandJust to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Lauren Bramley (@laurenbramley13) reported from Swadlincote, England@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Gareth Smith (@gaz_smith123) reported from Sandiacre, EnglandSo I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandOMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England@islandniles Don’t go to @O2 they’re bloody awful.
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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TowersStreet (@TowersStreet) reported from Beeston, England@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ghost (@faulkner84) reported@O2 Well the 3G issue is everywhere. It’s like as soon as 4G was rolled out you turned off the 3G service. 4G is hit and miss where I go. Sometimes if I don’t have a full 4G signal then I may as well be sending pigeons.
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BLACK MAMBA (@sophiasays13) reportedAnd NOW the phone cut out and I have to start all over again 🙃🙃🙃 @O2 sort it out
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Dominic Mortoza (@cinimodazotrom) reported@O2 Hi on the 4th of July I was super excited to get my new Galaxy Flip 3 5G all seemed fine then after 2 weeks there seemed to be a slight distortion with the screen. i spoke to one of your excellent support people via the app and was supposed to obtain a call back
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Sharon Mc 💙 (@floramcdee) reported@O2 The mobile connectivity problems have been going for months. Phone displays 4G but unable to get online. Thought it was just a local mast issue, but it’s happened in several places.
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Dominic Mortoza (@cinimodazotrom) reported@O2 as stated the initial problem arose within 14 days of receiving and activating the phone. At the time on reaching out to your support team for solutions it was never suggested I could return the phone. I was promised a call back that call back never happened. I have been
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Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported@O2 keep your £40 goodwill gesture I'll not be made out a liar by your horrible company and your teams unscrupulous behaviour @LutzSchueler
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Ryan James (@jimmybob_789) reported@MarkEvansO2 @O2 o2 make the mistake that now has caused massive issues in life, which had apparently been sorted but turns out we were fobbed off then aswell! The most useless company every and couldn’t give a toss! Ooo then say i can pay for your mistake! Yea ok O2 sure thing!
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Blue Rose (@pattydoran18) reported@O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?
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Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported@LutzSchueler I know you'll see these tweets please don't ask your social media team @O2 to contact me I need someone who is serious about sorting this issue, I'm not going away!!
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Matt Cook 💙 🇺🇦 (@mattc4591) reported@O2 hi, is there any way you can block calls from abroad? My wife has received 25+ calls from Georgia, we keep blocking them but they then call with like different extensions. It’s very annoying. We’ve answered but there’s no answer. Please help us.