O2

O2 Outage Report in Sandiacre, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandiacre, Derbyshire, England 08/17/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandiacre, Derbyshire, England

The most recent O2 outage reports came from the following cities: Nottingham, Derby and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomNottingham Total Blackout
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomLoughborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • pgallivan87 Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • LAW151265 🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England

    @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • nuttyslack3 Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thesimplestick Simplesticks (@thesimplestick) reported

    @O2 Frustrating to be cut off when speaking with your customer services. Still not had a call back from complaints team. #useless

  • cakesrmagic Abracadabra Girl (@cakesrmagic) reported

    No @O2 phone signal day two. Should be “fixed by 8pm Friday”. Not good enough.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • GeorgieMcFletch gєσяgιа⌣̈ (@GeorgieMcFletch) reported

    @O2 slightly dissapointed that I saved the cinema ticket deal codes yesterday as you state to use at a later date. However I've gone to use them and now your saying they've sold out! Does it say no where in the terms and conditions that saving the codes doesn't work!

  • the_ambo_rambo Steve (@the_ambo_rambo) reported

    @O2 sucks. Just moved house and the coverage checker says 4G inside and out but I can just about get 3G.

  • thesimplestick Simplesticks (@thesimplestick) reported

    @jcjojo444 @O2 I’m a patient person but I’m told my issue is being passed to a senior adviser and manager to resolve but I must wait (another) 24 hours. I’ve been calling daily and told to wait yet another 24 hours. I’m now looking to go back to my previous provider. #useless

  • Kingdomencountr David Harris (@Kingdomencountr) reported

    @abbeylou97 @O2 Absolutely appalling service!

  • HoIdOnPainEnds Guy Josh (@HoIdOnPainEnds) reported

    @O2 Being abroad how am i supposed to make payments without logging into my account? If you can not help me please get a manager of some sort to contact me.

  • ninnysboat Narinder Kaur (@ninnysboat) reported

    @O2 is anyone working in customer services? Recorded message says 30 min wait. I have been on the phone for over an hour and no one has picked up!!

  • Carlo14601 Carl (@Carlo14601) reported

    @donna_hgate @O2 The guys running the social media don’t have a clue about any of it, just copy and paste ill educated admin folk who just send useless links out that don’t help anyone. Clearly they don’t use O2 themselves