O2 Outage Report in Sandiacre, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent O2 outage reports came from the following cities: Derby, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PAPAMOLE
(@pappa_mole) reported
Well after many days of trying to resolve a problem with @O2 , Customer service advisor Kyle, from South Africa was brilliant. Thank you Kyle The only decent help from O2. DM's are a complete and utter waste of time . Again, a genuine thank you Kyle
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David Hutchinson
(@ramshutcho) reported
Literally been an @O2 customer for over 10 years. Today I requested to move my number to rival network just because you can’t knock me a tenner a month off my bill for a new phone. Worked out that probably spent over £5000+ in those 10 years. Unbelievable Jeff
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James f Gallagher
(@jamesga31646934) reported
@O2 @easylife What an absolute bunch of lovers payed for aPHONE NEVER GOT IT
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James Miller
(@JamesMi25162611) reported
@paul_redfearn @TheNewEuropean I have given my notice to @O2 to cancel my contract after many years. When they change the terms and conditions, you have 30 days to cancel the contract!
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John B Good
(@HannanCade) reported
@WorldWidePaz @O2 Wow . I've been with O2 for ages and never received anything :(
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TT_Nass
(@nass_tt) reported
@O2 customer service is a joke. NOBODY has bothered to resolve my query instead it’s me chasing you around for money that I am owed. PATHETIC
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Namu Griff
(@NamuGriff) reported
The 4G @O2 where I’m staying so unstable these last couple of days. Maybe instead of investing in 5G should get the 4G sorted out first.
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Michela Holroyd
(@michelajh) reported
@tescomobile Thanks Callum, Your staff has been great, I was hoping since @o2 owned the mast they may help, as it’s been 3 days now
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Dudley of Yesterzine
(@yesterzine) reported
@8_16_32bit @Timmus_TSET @O2 Which really sounds like a “them” problem.
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April/Moose
(@Euronymooose) reported
@Timmus_TSET @O2 I hate how you can't cancel some bolt-ons like insurance unless you call them. And if you can't get through to them then you just have to keep paying. Happened to me for months at the start of the pandemic for a phone I don't even use anymore. I just pay for the sim now LOL