O2 Outage Report in Sandiacre, Derbyshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandiacre, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sandiacre, Derbyshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Derby, Derby, Repton and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Repton |
Phone | |
| Loughborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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🌟🌟Lee A White 🏆🏆
(@LAW151265) reported
from
Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@djt81 @O2 I'm having the exact same problem in Derbyshire area
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jaggers of Colchester
(@colchjaggers) reported
@Colchesterviews @O2 Terrible company. I binned them off years ago!
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Lucy Buckerfield
(@lbuckerfield1) reported
@O2 attempting to buy disclosure all points east tickets with Axs using the Priority app code and link but the link comes up as not valid. Do you know what the issue is?
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Laura
(@laura___xoxox) reported
@O2 my mobile data is constantly failing to connect on my Apple Watch (I pay for a monthly airtime plan) all online advisors are less that helpful, if I bring it in to store is it an issue you can potentially resolve or will you refer me to Apple?
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Bethany wells
(@Bethany65817092) reported
@O2 Hi, AXS website has gone down. Will you extend this offer to allow people to buy the tickets who missed out due to the fault?
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Cycle Guy
(@Cardiff_Cyclist) reported
@O2 Been there done that , no help whatsoever.
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Elizete Clifford
(@elizete_xo) reported
I had to swap my 5G SIM card out for a 4G SIM card for my iPhone 13mini to get full rang of signal in my flat. @O2. Guess my little iPhone doesn’t like 5G at the moment. At least I get full rang of signal & my iPhone works. That’s all I care about.
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ColchesterViews.
(@Colchesterviews) reported
Unbelievable effort that @O2 make to chase you for a £36 bill, when they have made a mistake on the bill. Phone calls every 10 minutes, a text every half hour. I’ve spent hours on the phone trying to get the incorrect bill sorted, you can never speak to anyone. Rubbish company!!!
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Patrick Connolly
(@pc0nn) reported
@O2 @AXS_UK Trying to get tickets for All Points East via O2 Priority, but website is down. Offer ends at midnight tonight. Can you help, please?
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Josh Draws 💭
(@joshdraws_) reported
@O2 hi, signed up in April for a contract which promised some free Beats wireless headphones in around 45 days, they never arrived. Help please
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Martin Gathercole🦂
(@martgathercole) reported
@Colchesterviews @O2 I resolved a billing problem with O2 online text/ chat - took half an hour but worth the effort👍