O2

O2 Outage Report in Sandiacre, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sandiacre, Derbyshire, England 10/08/2025 09:55

October 08: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandiacre, Derbyshire, England

The most recent O2 outage reports came from the following cities: Repton, Loughborough, Nottingham and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomRepton Phone
United KingdomLoughborough Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • pgallivan87 Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • MrsCattyE Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • LAW151265 🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England

    @O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

  • rachaelndarren rachael louise sexey (@rachaelndarren) reported from Ilkeston, England

    @djt81 @O2 I'm having the exact same problem in Derbyshire area

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • KerryGanly Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Silly_midoff Silly Mid-Off (@Silly_midoff) reported

    Hi @O2 ... your customer support voice menu maze is so inflexible and absurd it brings whole new levels of frustration to a relatively simple task- your total refusal to allow me to speak to a human even via live chat means I can’t pay you sone money you surely want from me ?

  • bohford Beau Harrington (@bohford) reported

    @O2 Hello, thanks for your reply. No VPN or anything like that, I’m afraid. I have asked a couple of acquaintances also on O2 UK and they experience the same issue.

  • AlanYoungUK Alan Young (@AlanYoungUK) reported

    @O2 General coverage just seems poor. Almost non existent at my home or workshop

  • Phaceless_Photo Phaceless Photographer® (@Phaceless_Photo) reported

    @ritamoraruk @O2 That’s probably a SIM card issue

  • NickyThomas Nicky Thomas (@NickyThomas) reported

    @O2 Despite even speaking with a customer rep on the phone, I told them what the issue was and they reassured me they would pass the message on and make sure your 'service' centre looks into it properly. Clearly, they can't read either?

  • LaurenBeckwit11 Lauren Beckwith (@LaurenBeckwit11) reported

    4 attempts for my husband to get some sense out of @O2 this morning and midway through the call that seems to be going somewhere and they’ve cut off his service! Amazing! Bye bye O2! You really are the worst.

  • DiLussoMenswear dilussoclothinguk (@DiLussoMenswear) reported

    @O2 @GreggsOfficial No thanks a working network like the others is all we want

  • James14691733 James (@James14691733) reported

    @O2 you ought to be ashamed!! 2 of your representatives phoning me and 1 was lying. Awful customer service and I will wait and get a new contract with another service!!!

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    Such a shame that some customer services agents at @O2 bend over backwards and are more compassionate than the company they work for. I've had nothing but shoddy performance from this network from day 1. Your staff deserve more. Your services suck and your staff bare the brunt.

  • s_w_photograph Stuart Williamson Photography (@s_w_photograph) reported

    @O2 No problem. Hopefully nothing will happen as it was a blank screen & didn't download or enter anything