O2 outages and service status in Sandiacre, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Sandiacre, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sandiacre, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sandiacre, England
The most recent O2 outage reports came from the following cities: Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 16 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 4 months ago |
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Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sandiacre, England
Latest outage, problems and issue reports in Sandiacre and nearby locations:
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Gareth Smith (@gaz_smith123) reported from Sandiacre, EnglandSo I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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TowersStreet (@TowersStreet) reported from Beeston, England@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, EnglandReally poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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Yasir Ali (@Yasir0Ali) reported from West Bridgford, EnglandAfter 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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rachael louise sexey (@rachaelndarren) reported from Ilkeston, England@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Philip Gallivan (@pgallivan87) reported from Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deano... (@Frugal_ways) reported@humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.
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claire audley (@dapsy7) reported@O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,
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Rob Cur (@NC20023) reported@O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..
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Emma Hawker (@emma_hawker) reported@O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼
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Victoria Hamilton (@VictoriaMh) reportedHi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!
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DEAN SUPPORT (@Dean_Xyber1) reported@lukewarm14 @O2 @virginmedia I can help send me a DM
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lukewarm352000 (@lukewarm14) reported@O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service
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TheMrsButcher (@Teldeb) reported@tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?
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Dillon (@Freeyourradio) reportedThere has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!
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don julio act a foolio (@semiloorexo) reported@O2 I have just sent you a dm as I need help