O2 Outage Report in Stapleford, Nottinghamshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stapleford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stapleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stapleford, Nottinghamshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Loughborough, Alfreton and Derby.
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Community Discussion
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O2 Issues Reports Near Stapleford, England
Latest outage, problems and issue reports in Stapleford and nearby locations:
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Nicky (@HepkeNicky) reported from Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Karen Davies (@nuttyslack3) reported from Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Tracy Williams (@possiblyperfect) reported from Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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🌟🌟Lee A White 🏆🏆 (@LAW151265) reported from Arnold, England
@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2
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MikeThompson (@MigT) reported from Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Joanna Hayes (@SmileyJMH) reported from Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Tracy Williams (@possiblyperfect) reported from Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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TowersStreet (@TowersStreet) reported from Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Gareth Smith (@gaz_smith123) reported from Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Sam🤴 (@SamFabregasBell) reported from Clifton, England
Once again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again
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Pete Roughton (@peteroughton) reported from Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Franks🦋 (@itsfrancescaxox) reported from Stapleford, England
Anyone know if @O2 is down?
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Charlotte Walker (@charlmann) reported from Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Rhys Adams (@rhysadams) reported from Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Becca (@_beccakelly__) reported from Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Simon Brierley (@simonpbrierley) reported from Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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✨ Kid ✌️ (@katie_rayfield) reported
@O2 hi. I upgraded over the phone. Had the phone dropped off to a store. Collected the phone. Phone bat dies within 8-10 hours when hardly being used and the shop won't help me and said 'it's not our issues. Sorry' tried calling customer services 2ce. No luck. Please advise me.
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mellyjenga (@mellyjenga1) reported
@O2 hugely disappointed in your poor service - I am most disappointed & feel I’ve been mislead very much having paid over £1000+ to buy an iPhone 11 plus max yet paying £50+ per month on contract. Should have been on ‘sim only’ - appalled
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Ann Worrell (@annabellaroxs) reported
@O2 I see you have just updated, I hope you sort this out before Thursday!!!!!! It's not good to be without signal especially when you have an elderly father who you have to check on and unable to call!
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skp20040 (@skp20040) reported
@O2 Hi if a message on someones phone says "s emergency calls only" could it be connected with a service issue you have in that area as you have an online status saying "Looks like a nearby phone mast isn’t working as it should, sorry."
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Shirley Rossington (@ShirleyR64) reported
@O2 I need to pay the final instalment on my device as I have left you due to you constantly putting prices up. You have send me a snottogram about it. You have shut down my o2 account. When i call it says I cannot speak to anybody, I have to use the automated service.
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anne boyd (@AnneBoydUK) reported
@O2 pls advise on how I can make a complaint having spent too many hours waiting to receive a response to messages or waiting on a phone line - thanks
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Adam (@puckingfeasant) reported
@O2 I emailed in to your complaints email about a month ago now, and see a follow up last week. Haven’t heard anything. Been a customer for 8 years, might want to look at improving the service.
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Markus Kane (@Markus_Astbury) reported
@O2 I’ve spent the last 90 minutes trying to contact you guys, either I get cut off by an automated line or your chats are too busy. I’m done with this shoddy service
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John Patman (@ponytail1969) reported
@O2 Not much help when your in the 1%….. I’ll cancel my contact when I get back to Uk as it’s no good for me anymore..
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Carol Johns_TC (@cajjio) reported
@O2 I've tried all that before. It's your poor service in this area, get a text once a month saying they will update in another month? 😒