O2 Outage Report in Crich, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Crich, Derbyshire, England
The most recent O2 outage reports came from the following cities: Nottingham, Derby, Heanor, Mansfield, Chesterfield, Matlock and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Phone | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crich, England
Latest outage, problems and issue reports in Crich and nearby locations:
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
-
Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
-
Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
-
Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
Cheers @O2 still don't have my new phone. Promised me next day delivery which infact ment 4 days. To offer a service if you can't provide it. More pissed of you lied about it and charged me for it. Fool me once shame on you, fill me twice..
-
Codeine Coxy
(@Coxyuk81) reported
from
Derbyshire, England
So on the case of the missing phone @O2 @SophieHadfield_ they never even sent the phone out in the first place. Well done o2 you proper mugged me off
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 2/2 refers me to the app. Do you see a pattern and problem emerging here? Finally speak to someone, who was about as helpful as having a 3rd armpit by the way, only to be told to call back tomorrow. Solid customer service chaps, well bloody done!!!
-
Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
-
Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
-
vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
-
Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
-
Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
-
Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
-
Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
-
Catherine Mellor
(@CatherineMell0r) reported
from
Derbyshire, England
.@O2 I have been trying every night for two weeks now to cancel my phone contract via your customer services desk. Every day I get cut off at 5.50pm - My contract is now up & I’m desperate to cancel my contract to avoid any further bills. (1/2)
-
Gish Abeyratne
(@GoGishiGoGo) reported
from
Derbyshire, England
@O2 hey guys! Your website and app is being useless. Bought a new phone, had it less than a month, and it's not working! Help a brother out? #o2 #o2uk
-
Jonny 🌍
(@JonoVallans) reported
from
Derbyshire, England
@O2 trying to buy a new iPhone on your website but the payment is not going through. Your live chat is not working and spoken to my bank who say there are no issues with my card! Any ideas on how this can be resolved?
-
Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
John, a modest genius 💙 #FBPE
(@bradfordlad5) reported
@O2 @O2 who stupidly sold off their mobile network (!) and now rely on EE.
-
T. M. Kiani
(@TMKiani) reported
@O2 Signal down
-
Stuart Layton
(@shooter1981) reported
@O2 unbelievable customer service. 😤Having been a customer for 20+ years I am so angry with way I’ve been treated. All we wanted was to buy a new phone from you, a sorry Cancellation call to make now 😢
-
Soph 💕
(@SophieGudge_) reported
from
Ilford, England
This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
-
Chevaan Seresinhe
(@chevaans) reported
@O2 my wife called O2 customer service on Tuesday, requested a call back from a manager. Said they will call in 24 hours...well, must be a looong 24 hours coz we are still to get a call back. Can you help?
-
PapaT
(@papatulloh) reported
@O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered Sales team & customer services aren't helping either. Fake Deals...?
-
Ash vickers
(@J7__AVX) reported
@O2 any chance you can tell me why my 4g barely works. I’ve had this problem for a while now with it being super slow even though it’s got good coverage in my area
-
Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
-
Rachel Bell
(@elstoleno) reported
@O2 Even just narrow it down for the most recent one 01213140537 called today asking for my mother, who again has only ever been associated with this number via bill payments. The number has a negative mark against it on who called. How do they have this information if not via O2?
-
Mush & tonic
(@mushroominator) reported
@O2 hey guys, trying to activate my O2 Disney plus benefit but it isn't working. Can you help?