O2 Outage Report in Derby, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Derby, England
The most recent O2 outage reports came from the following cities: Derby, Nottingham and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Burton upon Trent |
Phone | |
| Nottingham |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Angela263
(@Angela2634) reported
@O2 shame on you I have an iPhone 11 it’s faulty I have insurance but can I get through to the correct department ? You’re kidding me no I can’t I have had insurance for different handsets for about five years and have NEVER made a claim not ONCE I’m so unhappy one year left
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Emma
(@Emmmma82) reported
@O2 hi, I won a competition on priority, but I haven’t been sent the prize even though I added the code from the confirmation text. Can you help?
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jake.browning
(@jakebro07834300) reported
@O2 my data has is not working is there a outage possibly this has been for more than 24hrs now
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💞 𝔻𝕠𝕟𝕟𝕒.💞
(@MissDon) reported
@O2 hi I’ve activated a no Q access code by mistake can you cancel it please
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YOKi
(@YOKiiiBTS) reported
@O2 Based on our call today at o2 our issue is finally being resolved according to one of your Employees after 6 months of awaiting a a full fix solution.we have warned if our issue continues past today our next step will be to call citizen advice to take over the matter
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Roy Chege
(@Roy_4PF) reported
@O2 need help with my sim
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BowsyMUFC
(@BowsyMUFC) reported
@allfor1john @ladbible @O2 o2 have the worst wifi and they rip people off with contract prices
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Ben Walsh
(@bwalsh85is) reported
@O2..... I still can't get through to anyone. I'm paying for a service I can't use. I'm going to exercise my right to terminate the Contract early. I never had bad service like this from @Plusnet. I think I'll go back to them!
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Emma 💋
(@Emma__mills) reported
@O2 I've been a customer for over 10 yrs and my service in the last year has been absolutely herndous! I have hardly any service throughout the day with both my data and WiFi connection, I've missed so important phone calls due to this that I've even considered another provider.
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Wailun
(@HEELShingster) reported
@ODEONHelp @O2 Thanks, would I be given new voucher codes to use when I cancel or would I have to make a new booking with no voucher?