O2 Outage Report in Burton upon Trent, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent O2 outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Phone | |
| Derby |
Internet | |
| Derby |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Rachel Sellick
(@rachelmsellick) reported
from
Etwall, England
@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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The Cake Spa
(@TheCakeSpa) reported
from
Lichfield, England
Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Bourne
(@DazzlinJames) reported
@O2 Hi Can I get some help with a order placed 48 hrs ago
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Grace
(@GraceKelly294) reported
@O2 hi. I want to log into my o2 to pay my phone bill but it won’t let me login. Please can you help?
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Julie Humphreys
(@juliekhumphreys) reported
@O2 Customer service contact is diabolical! Can’t reach you on the phone or online for days now…need to speak to someone to sort issue out with billing problem
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SHABA🦅🦅
(@KvngShaba) reported
@wizkidayo @O2 @virginmedia Wizzy is doing global **** Other's dey beg for Nigeria
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Sara Jones
(@twinni_two) reported
@O2 02039408867 is the number, guy calls himself Michael. I always say "no thank you" and hang up before we get too far so he's not actively asked me for codes or details or anything. He sounds very plausible, but why would you guys ring me to slash my payments by 40% :P
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Robert Williams
(@RobertW00800332) reported
@wizkidayo @O2 @virginmedia Ticket to this ticket that,them never still but the ticket finish,and in this show you are given out 800tickejs for free for people to add the O2 we thought it has been sold out.
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JonnyT
(@jonthompenfarm) reported
@O2 Hello, is there an update on this issue? Cheers
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amie neild
(@neild_amie) reported
@O2 your automated service keeps hanging up on me and directs me to talk to you on the app…. No advisors available. What do I do before I lose my mind?
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Mick B
(@DirtySheriffixi) reported
@O2 I have sent a DM about the problem that has come up, hopefully I hear back soon.
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Nath 🎅🏻🍰🥂🐢💩🤬🇫🇮🦋🐺
(@nathromeu) reported
@O2 any issues with your mobile data in London today? My phone can’t find/doesn’t connect to any.