O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 11/30/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Burton upon Trent, Derby, Derby and Repton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Phone
United KingdomDerby Internet
United KingdomBurton upon Trent Phone
United KingdomDerby Total Blackout
United KingdomRepton Phone
United KingdomDerby Internet

Community Discussion

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O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • TheCakeSpa The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • EnvisRacingFan Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • rachelmsellick Rachel Sellick (@rachelmsellick) reported from Etwall, England

    @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SHadjipateras Sophia Hadjipateras (@SHadjipateras) reported

    @O2 it's been a month since I was scammed by O2 impersonators & I'm still waiting for your Fraud team to call me about it. Terrible customer service - really disappointing especially after how distressing the incident was. Even @actionfrauduk contacted me more quickly than @O2

  • Toomersmith Phil Toomer-Smith (@Toomersmith) reported

    Once again, entirely shocking “customer service” from @O2, completely unhelpful and they put the phone down. This is not the “support” a real company should offer. Enough

  • MichelleAnsell3 Michelle Ansell (@MichelleAnsell3) reported

    @O2 hi I am having problems trying to activate my o2 account, it sends me an email to reset my password but when I click it says there is a problem.

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @IamNubz @O2 You don't ever give the 6 digit code to staff over the phone, and the texts/emails containing the number confirm they will never ask you for it.

  • mh73lfc mh73 (@mh73lfc) reported

    @O2 Still bad has been for years !

  • Mac1965 Steve McGuiness (@Mac1965) reported

    Anyone else getting proper f***ed off with the price rises from @virgin @o2 @vodafone "to support the rise in our running costs...", yet Doctors, nurses, etc are told any pay increase will drive inflation. All MPs are *************** and in broad daylight.

  • Conrad12818323 Conrad (@Conrad12818323) reported

    @O2 you have blocked my number due to me reporting someone attempting to scam my account. I cannot do without my number, I am requesting my PAC code under the general data regulations ( GDPR ) network providers are required within one working day of my request

  • MartinBurnett77 Martin Burnett (@MartinBurnett77) reported

    @O2 sick and tired of the USELESS reception and 4G standards in chorlton-***-hardy, manchester. I complained as its been going on for years and all I get is you hiding behind periodic, clearly automated, bulls**t texts about masts being down and needing landlords permission 😡

  • JanuszJasinski Janusz Jasinski (@JanuszJasinski) reported

    @O2 can we cancel our contract as we've had no reception for a week. Other sim cards work fine.

  • Conrad12818323 Conrad (@Conrad12818323) reported

    @O2 regardless how long you stay loyal to a company, when the **** hits the fan, your on your own 🙄 How can o2 leave me without my phone for 10 working days when I am self employed. They didn’t even notify me. This is bc I reported someone scamming my account