O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 05/30/2025 14:45

May 30: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Burton upon Trent, Derby and Swadlincote.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Total Blackout
United KingdomDerby Phone
United KingdomSwadlincote Internet
United KingdomDerby Total Blackout
United KingdomDerby Phone
United KingdomBurton upon Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemma_Fox Gemma 🦊💙 (@Gemma_Fox) reported

    @O2 It seems to be everything. Call won’t connect, data won’t work. I don’t really use text so no idea if that’s not working. This isn’t the first time I’ve had this issue.

  • RobertMarkKnigh Robert Mark Knight (@RobertMarkKnigh) reported

    @O2 my father IL who has 02 payg is trying to transfer his old number to a monthly sim sent by o2but is frustrated the automated service just cuts him off saying we're busy and will only deal if about fraud . He is partially blind phone is very important

  • board_ashley Ashley Board (@board_ashley) reported

    @O2 I am not stupid! Do you not think I tried that. I pay for a service you decided to block for no reason against my contract! UNACCEPTABLE!

  • shorty_slk Sharon Kelly (@shorty_slk) reported

    @JezzaD1972 @Gemma_Fox @O2 me and my son are having the same issues - can't get anything

  • RyanRFC_ Ryan (@RyanRFC_) reported

    @O2 I've just taken a contract out with O2 yesterday and got my phone today and I'm already being billed for a months usage without having it for a month? Wtf is that about?

  • thrasher_1x4 Adam crook (@thrasher_1x4) reported

    @O2 My contract ends around June. Might be tempted to move to O2, as 3 network sucks.

  • DuffyNathan Alex D (@DuffyNathan) reported

    @O2 Not sure if you’s are *************** on purpose now or what? Phones completely up to date with payments. But it’s been cut fof yet again with no warning no nothing, like wtf? Get in my dm’s and sort this **** out. Sick of it

  • Nursylou Louise Allison (@Nursylou) reported

    @O2 so it takes over half an hour to get through to pay a bill - just to be told he can’t take a payment - has to transfer me to customer services!! Another wait! Awful service

  • cleggings mel (@cleggings) reported

    @O2 can I get help regarding the DM I have sent you? I need to unlock an O2 account

  • shorty_slk Sharon Kelly (@shorty_slk) reported

    @Gemma_Fox @JezzaD1972 @O2 my sky internet is down as well just now so I feel totally cut off! trying to work from home and my son trying to do school stuff! ahh!