O2 Outage Report in Burton upon Trent, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Phone | |
| Lichfield |
Internet | |
| Swadlincote |
Internet | |
| Coalville |
Phone | |
| Swadlincote |
Phone | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Mason
(@Katiemason72) reported
@O2 you know the service isn’t working yet you’re still taking our money. What is the word for this?
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SBInvestment
(@InvestmentBay) reported
@laurenbeth44 @O2 Same! O2 please help 😭😭😭
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Jordan McCulloch
(@jordanmculloch) reported
@Katiemason72 @O2 Mine is down
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
@Fintan_T @Ofcom It’s the simcard that they’ve blocked otherwise I’d use my own old phone. But thanks for the offer anyway. Just trying to complain about @o2 lack of customer service
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Shelley Rich
(@ShelleyRich9) reported
Very angry right now with @O2 in the uk. Can’t speak to a human at all, DM’d them, was asked a bunch of questions which I answered immediately and now no response and no nearer a solution! No info on the website for my issue!
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Katie Mason
(@Katiemason72) reported
@O2 I have called your customer services dept 10 times over 3 months phone still not working. You’re still taking our money??? And you cut me off. What gives?
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Melissa Jackson
(@Mebeingme12345) reported
@O2 hi, The code wouldn’t scan in MK Centre and I clicked on it in front of the staff member. They rudely told me I couldn’t have my selects as it’s not working. Their attitude was disgusting.
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Cara-Jayne Portess
(@CJPorty) reported
@O2 can anyone help - can’t manage to speak to anyone re my tariff and pretty much decided on this basis to probably move else where but wanted to see what else you had available?Can someone get in touch with me?
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FAA
(@FAA80446563) reported
@O2 The fact it’s over 300 I didn’t use it and LOL YOU ANSWER AND THEN CUT OFF. Where in that will I get a response idiot