O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 10/20/2025 21:50

October 20: Problems at O2

O2 is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Repton.

Loading map, please wait...
City Problem Type Report Time
United KingdomRepton Phone
United KingdomDerby Internet
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomBurton upon Trent Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ennelle E****E (@Ennelle) reported

    @O2 Thanks I tried that but it’s not working for me. I get to the part where it says View bill. I click on the blue ‘view bill’ and it sends me back to the log in. I log in then it says ‘oops there is a problem…’ or words to that effect. Can my bill not be emailed to me? Thx

  • andrew7545 Andrew Allen (@andrew7545) reported

    @O2 Hi o2 - I can't message you. It doesn't say why. My complaint is why you sold my wife a new device that was available for collection "today" only for it to be completely untrue. She wouldn't have made this purchase if your information was accurate

  • thegreendiner Vegan Diner (@thegreendiner) reported

    @O2 @GreggsOfficial we redeemed the voucher for a free Greggs’ vegan sausage roll via our o2 priority app only to be told by the staff at the shop that their system is down. It’s not the first time that’s happened.

  • ArsenalOrb TakeHERO (@ArsenalOrb) reported

    @O2 My account won’t allow me to send you a private message unless you follow me back. Please follow back, I need your help

  • kjm227 Kjm227 (@kjm227) reported

    @O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!

  • Nobbie2020 John (@Nobbie2020) reported

    @O2 Instead of messing about with emojis you could be answering calls and dealing with problems still not had an answer reference my issue after I contacted you on here. And then you’ve put your rates up next month.

  • AS04642849 A S (@AS04642849) reported

    @O2 you provide a crap network (I'm lucky to get data on my commute), is going up by 17%. Let me guess, you having rising costs and there is nothing you can do?

  • joycey505 Rob (@joycey505) reported

    @RuckedOver @EnglandRugby @O2 Yeah it’s awful but he’s hardly bossing it is he. Standing there flapping his arms a lot but no control at all.

  • zam_19949 Sam (@zam_19949) reported

    @O2 If you’re a good citizen but you want to experience prison then be a O2 customer.

  • ArsenalOrb TakeHERO (@ArsenalOrb) reported

    @O2 I need help with my account. My DM’s are not going through. Can you please follow me back