O2 outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton upon Trent, England

The most recent O2 outage reports came from the following cities: Burntwood.

City	Problem Type	Report Time
Burntwood	Internet	1 month ago
Tamworth	Phone	4 months ago
Swadlincote	Phone	6 months ago
Lichfield	Internet	6 months ago

Community Discussion

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O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

• 
  ellen (@ellenkenty) reported 14 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 19 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Emma Jones (@emmajones2324) reported 22 minutes ago from Burton upon Trent, England

  @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

• 
  Tracy Williams (@possiblyperfect) reported 26 minutes ago from Hartshorne, England

  Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

• 
  Natalie. Rome next (@EnvisRacingFan) reported 30 minutes ago from Burton upon Trent, England

  @thelifeofjadey @O2 BT. They use EE s network and are so reliable

• 
  Steve Poole (@Spooleypoole) reported 35 minutes ago from Burton upon Trent, England

  @O2 guys got no signal on my XR for second time in a few days, any advice

• 
  Rachel Sellick (@rachelmsellick) reported 36 minutes ago from Etwall, England

  @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

• 
  dean hawksworth (@DeanHawksworth) reported 37 minutes ago from Swadlincote, England

  Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

• 
  The Cake Spa (@TheCakeSpa) reported 42 minutes ago from Lichfield, England

  Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

• 
  Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported 42 minutes ago from Walton upon Trent, England

  @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

• 
  Lauren Bramley (@laurenbramley13) reported 48 minutes ago from Swadlincote, England

  @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

• 
  Emma Jones (@emmajones2324) reported 50 minutes ago from Burton upon Trent, England

  @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

• 
  Tracy Williams (@possiblyperfect) reported 51 minutes ago from Hartshorne, England

  OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

• 
  MikeThompson (@MigT) reported 52 minutes ago from Chellaston, England

  @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

• 
  Clare Watson-Spence (@Watto_Clare) reported 52 minutes ago from Coalville, England

  Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

• 
  Paul Elston (@chunky120717) reported 54 minutes ago from Derby, England

  Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.

• 
  Nicky (@HepkeNicky) reported 56 minutes ago from Ockbrook, England

  @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

• 
  Jackie Edwards 🌈 (@JackieEdwards57) reported 56 minutes ago from Melbourne, England

  Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Till (@JohnTillUK) reported 4 minutes ago

  @sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 7 minutes ago

  ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔

• 
  Mitch Hirsty (@mitchhirsty) reported 9 minutes ago

  @BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite

• 
  pete (@shade1964) reported 9 minutes ago

  @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!

• 
  Dan (@arronaarrdvarrk) reported 10 minutes ago

  @wheat_daddy @O2 I always struggle to get an EE signal at byards leap which isn't too far from you I gather so I'd be wary of them.

• 
  Ikram ⚡️ (@Ikram_hhh) reported 11 minutes ago

  @jackalbion96 Bloody scandalous @O2 one of the worst for it

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 11 minutes ago

  Still more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.

• 
  Christopher McLarnon (@mclarnonc) reported 11 minutes ago

  So it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.

• 
  JaG (@J4God) reported 12 minutes ago

  @danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.

• 
  Kirsty (@kirsty_32) reported 15 minutes ago

  @O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡