O2 Outage Report in Burton upon Trent, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Phone | |
| Lichfield |
Internet | |
| Swadlincote |
Internet | |
| Coalville |
Phone | |
| Swadlincote |
Phone | |
| Derby |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Kelly
(@loafjungle) reported
Contacted @O2 to find out why they’ve cancelled my direct debit, only to be told I need to speak with @ThreeUK. I’ve never been with 3 in my life. Is this an in-joke that I don’t know? The advisor won’t say why I need to speak to 3 but is adamant I should speak to them
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Tony Epps
(@EppsMk) reported
@O2 priority app goes down just before 12, keeps sending OTP but cannot log in. So annoying
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Claudia Hamilton
(@cloordia) reported
@O2 is there a customer service phone number? I need to speak to someone as I topped up my sons Big Bundle a day early and he’s lost £3 and has no data rollover.
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Hellii Beeston
(@AccioHellii) reported
@Sara7609 @O2 Mine keeps me logged in, but there's nothing in saved and only 1 offer on the whole site, by the time it reloads it's obviously already gone. Wasn't an issue until they changed it to be Fri -Thur availablity
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Jamie Gilmour
(@JamieDGilmour) reported
I've always had problems with the @o2 data service on the Manchester to Bolton rail line. Can it be getting even worse?
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Andrew
(@AndrewRLongden) reported
@O2 I can't make calls since switching to my O2 sim. It's been well over 24 hours now. Could you help me?
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Jean Jeannie
(@jeanjeannie146) reported
@O2 since the peter kay ticket debacle 02 priority app does not work. I've uninstalled & reinstalled numerous times? Help please
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Andrew Moore
(@anm72) reported
@O2 I hope you can help I have a priority account through virgin media that I cannot access any more it says there was a problem and we have been notified I have tried to rectify this through VM and O2 phone line but getting nowhere please help
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Mr Snrub
(@jamess1989) reported
@O2 Can someone just please help me. It seems impossible at the minute and it's not a difficult query.