O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 03/10/2025 18:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Derby, Uttoxeter, Burton upon Trent and Tamworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Phone
United KingdomDerby Phone
United KingdomDerby Phone
United KingdomUttoxeter Phone
United KingdomDerby Phone
United KingdomBurton upon Trent Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kelseykelkels Kelsey ✨ (@kelseykelkels) reported

    Got my stolen sim replaced on Monday. Rang @O2 to lift the block. Another 2 calls and 48 hrs later, I’m told the block was never actually lifted in the first place 🥴 another 24 hrs without access to my number. Love it

  • AndrewJamesB82 Andrew (@AndrewJamesB82) reported

    @itspaulactually @MartinSLewis @O2 data signal has been poor for over a month now. Still manage to take the payment with no issues though

  • TomSogden Tom (@TomSogden) reported from Wibsey, England

    @O2 why is 5g so slow

  • Nutley88 Neil Nutley (@Nutley88) reported

    @o2 is literally the worst network provider known to man! Absolutely awful!

  • xGracyStylashx ✨Gracy✨ (@xGracyStylashx) reported

    @O2 my signal had gone. Please tell me what has gone wrong? Faulty wire perhaps?

  • LashivLattim Lashiv Lattim (@LashivLattim) reported

    @O2 I have had problems with the greggs vouchers on two occasions. They say for bacon rolls but then do not work

  • salleechua Sally Chua (@salleechua) reported

    @O2 Your retention team is refusing to let me terminate my contract and told me to wait. This is ridiculous. So that means I am going to another to another provider to get my contract terminated.

  • natslife Natalie (@natslife) reported

    @O2 @virginmedia signal has been useless for nearly 2 weeks and the person in 02 shop in #Colchester today said no idea when things will improve as they’d been told it would be fixed by LAST Saturday! What is going on?

  • OldBill82930582 Old Bill (@OldBill82930582) reported

    @O2 just took out an all inclusive sim £25 , the signal is shocking came as part of my virgin deal . Worst provider ( except smarty ) I’ve ever been with for signal / coverage etc !

  • mike9001985 Michael (@mike9001985) reported

    @O2 NG95HN another week gone by, another text saying were pushing it back to fix mast another week, going on 2 months now, are you even going to sort it? What am i paying you for? On and off signal need calls for work its a joke! There is no tree in the way