O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 12/20/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Derby, Burton upon Trent and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomBurton upon Trent Phone
United KingdomDerby Internet
United KingdomBurton upon Trent Phone
United KingdomDerby Total Blackout
United KingdomRepton Phone

Community Discussion

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O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephineBlogg1 DrJosephine Bloggs (@JosephineBlogg1) reported

    Shout out to staff at the @O2 in Coventry Lower Precinct today for sorting the problem with my daughter's mobile phone 👏👏👏👏

  • Marko9Gardinic Mark Gardiner (@Marko9Gardinic) reported

    @O2 Can you help me on this please?

  • Hjharris5 Hjharris (@Hjharris5) reported

    @walder_louise @O2 Good luck - they don’t seem to know anything in either payments or customer ‘service’ - absolute disgrace of a company, I’m leaving after 22 years!

  • Gogger16 Gogger (@Gogger16) reported

    @O2 Any chance f a reply? Are there issues?

  • safcbee Brian (@safcbee) reported

    @O2 That all seems to be about Europe? Im in the USA. I haven’t had any messages to say I’ve reached any fair usage limit it’s just been shockingly slow since I arrived.

  • b3n4ndy Andy Benson (@b3n4ndy) reported

    @O2 So busy that it’s 5 days to answer a DM. Utterly shocking customer service

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • ClaireeH94 Claire Harper (@ClaireeH94) reported

    @O2 I DM'd you yesterday regarding an issue with my new device, was wondering if I would be able to get a response?

  • MiggyBTC Miggy (@MiggyBTC) reported

    @O2 Hi O2. Your Greggs free coffee voucher is meant to be a weekly offer. However it’s been showing as expired for months. When will you fix it?

  • join4te Jay (@join4te) reported

    @O2 Day 69 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.