O2 Outage Report in Burton upon Trent, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
-
Rachel Sellick
(@rachelmsellick) reported
from
Etwall, England
@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
-
Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
-
dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
-
Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
-
Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
-
Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
-
Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
-
Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
-
Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
-
ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
-
Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
-
Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
-
Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
-
Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
-
Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
-
MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Allie lou MUA
(@allynorburyMUA) reported
@O2 can someone please help me I'm trying to pay my bill but can't cuz either you keep saying payment is in progress or like today your website is giving error 500 via both website and my o2 any timescale on when my payment will go through will be helpful please
-
Harry
(@HarrySkinner24) reported
@O2 @allfor1john I'm thinking os switching providers. I haven't had decent signal in my area for a long time now
-
Danielle
(@Chasing_My_Tale) reported
@O2 @allfor1john Glad it's not just us! Awful signal! The amount of times a day my phone blips to tell me I have no network is frankly embarrassing. Missing important calls, never rings, can't send/receive texts. Absolute joke.
-
peter
(@peter33266430) reported
@O2 why I change to O2 I have got not a clue should’ve stuck with my previous provider staff have not got a clue what they’re doing and they turn my services for nothing and then you go to aura on the O2 app what are useless switch it off. How do you supposed to go get help from
-
Ric Lumb - Game artist/Illustrator #puttycad
(@PuttyCAD) reported
@O2 my wife is trying to use online chat. Is it broken? Just says busy but no indication of it if it’s even in a queue or anything?
-
Ash
(@AshScrivens) reported
@ReissOmari @q3b @O2 So I found out that o2 and Vodafone work together to build each other’s networks and birmingham is a voda area under the agreement. So basically the o2 network isn’t even maintained by o2 in birmingham it’s Vodafone. I wonder which network they’re going look after the most..
-
Elash Morjaria
(@Elash_1) reported
@O2 I am a Virgin Media customer and I cannot logon to O2 priority. I am getting message "Oops, something went wrong". I have tried uninstalling and reinstalling the app but same message. Can you please let me know if there is a way round this?
-
Shev rennicks
(@RennicksShev) reported
@O2 what the hell is going on with your service in the DY8 postcode-it’s horrendous. I’ve been a customer of yours for over 20 years and I’ve never been so disappointed with your coverage and call quality! Please explain what is going on?
-
peter
(@peter33266430) reported
@O2 two weeks and I’ll be with O2. I’ve had no trouble with him any other provider I’ve been with there a joke start a joke or a system of the app is a joke switches off at 9 o’clock think you’re stuck
-
peter
(@peter33266430) reported
@O2 O2 staff haven’t got a joke ain’t got a clue what they’re doing and then this was the aura conversation at 9 o’clock. What’s the point where are you supposed to get help from from Vodafone EE Lebara 3G