O2 outages and service status in Burton upon Trent, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burton upon Trent, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Burton upon Trent, England
The most recent O2 outage reports came from the following cities: Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth
|
Phone | 9 days ago |
|
Swadlincote
|
Phone | 2 months ago |
|
Lichfield
|
Internet | 2 months ago |
|
Swadlincote
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, EnglandJust to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Emma Jones (@emmajones2324) reported from Burton upon Trent, England@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Rachel Sellick (@rachelmsellick) reported from Etwall, England@oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, EnglandCan anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Lauren Bramley (@laurenbramley13) reported from Swadlincote, England@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandOMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Emma Jones (@emmajones2324) reported from Burton upon Trent, England@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Steve Poole (@Spooleypoole) reported from Burton upon Trent, England@O2 guys got no signal on my XR for second time in a few days, any advice
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The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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claire whyte (@clairewhyte12) reported@O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.
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metty on tour (@mebeffects) reported@O2 ur security ******* sucks *** pls do better
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Karen Hepburn (@karenh_5) reported@O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone
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GethinMichaelDavies (@gethinbach) reported@O2 Use it regularly and keep getting generic responses from yourselves! Paying good money for a service you’re struggling to provide!!
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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Dan Roberts (@Dan_Roberts21) reported@joecousins89 @O2 Bad init, it’s literally every day the signal goes
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ar37918108 (@arliv37918108) reported@O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking
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Viridis (@Lord_Viridis) reported@kbushnell1975 @O2 They never call back
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kt (@katieh1015) reported@O2 I really need help from someone at o2 who knows what’s going on. I opened a contract with the promise from staff in-store that if I called up HQ after purchasing the phone I would get 20% off my airtime by joining it with my partner from the same household.
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!