O2

O2 Outage Report in Burton upon Trent, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burton upon Trent, Staffordshire, England 05/04/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent O2 outage reports came from the following cities: Derby and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Total Blackout
United KingdomDerby Phone
United KingdomBurton upon Trent Phone
United KingdomDerby Wi-fi
United KingdomDerby Phone
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • MigT MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • Spooleypoole Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauuurraaaax Laura🐞🌸 (@Lauuurraaaax) reported

    @O2 Signal In blakesland MK is down. Any ideas when this will be back up?? Can't make any calls or use my phone. Provide some help please

  • daneMjohnson Dane Johnson (@daneMjohnson) reported

    @O2 Seemingly whilst im at home. Only just noticed it happening but i think its happened a few times over last couple of weeks. My phobe randomly pings to say i have a voicemail which turns out to be brand new....only my phone never actually rings in the first place

  • Meta4ltd Clare Whalley (@Meta4ltd) reported

    @O2 please help - I want to recycle an old phone (no battery) so how do I find an IMEI or model number to start the process? #makerecyclingeasy

  • Elestial10 Erminia A. Yardley (@Elestial10) reported

    @O2 I know this is fraudulent as i never sent an mms and yes... I know fully well NOT to click on link. The header of the txt message I received is slightly different from the ones u send...

  • el_lad67 BriBhoy (@el_lad67) reported

    @NameOfTheMaster @O2 …..but they can’t cancel the order until they get the phone back from the warehouse and that could apparently take 5 days. Absolute shambles of a company with absolutely no one taking responsibility and dealing with matters when things go wrong.

  • andy_uk44 I am just me (@andy_uk44) reported

    @O2 only 6 more days to get the signal issue sorted and seeing nothing has been done since last week then I will be cancelling my contract soon enough and then I will have no means of phone contact for incoming calls for jobs

  • MetalHellspawn Hellspawn (@MetalHellspawn) reported

    @madcow42 @O2 I'm in Birkenhead and my Mrs is in Neston, we're both on o2 and both having issues.

  • Bericonforensic Bericon Forensics (@Bericonforensic) reported

    @O2 Done all that!! Can you at least confirm that there’s a problem?

  • rbarkley82 Robert Barkley (@rbarkley82) reported

    extremely disappointed in @O2 yet again... I upgraded online and paid for delivery before 12noon today... Phoned DPD who said they dont do a pre-12 delivery service... so what did I pay £5.99 for? and to top it all off, its not getting delivered until Monday!

  • TRFCWill Will Gilbert 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TRFCWill) reported

    @O2 your service is poor lads