O2 Outage Report in Burton upon Trent, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent O2 outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Phone | |
| Derby |
||
| Derby |
Phone | |
| Derby |
Phone | |
| Derby |
Phone | |
| Ashby de la Zouch |
Internet |
Community Discussion
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O2 Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Missy Tink
(@TinkMissy) reported
@aidy_p @O2 Try since July mate, been with them years but never again after this contract. Gone totally down the drain, unreliable, rude, rob dogs.
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lucie ent
(@lucie_ent) reported
@O2 hi, I ordered an esim yesterday, however since around 10 am this morning i’ve had no phone service at all but haven’t received my esim pack yet. is there anything you can do to resolve this?
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Dave holdren
(@DaveHoldren) reported
@O2 Is there any particular reason why I can't get an internet connection in the capital city of England, it's a constant issue, if you can't provide a decent 5g service then you shouldn't be billing me for it, I'd be happy to drop back to 4g, but that doesn't work either.
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Benjamin Lappin
(@BenjaminLappin) reported
@O2 Terrible experience in your Cirencester store today. Unfortunately, looking at Google reviews this seems to be an ongoing issue that the business owner is not dealing with. Underperforming staff are damaging for your company image and reputation, but owner doesn't care?!
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shannon seale
(@shanseale) reported
@O2 I have a problem with my new account with you. My number has not ported
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Katie Drysdale @katiescarlet@mastodon.scot
(@katiescarlet35) reported
@O2 Your payment system will not accept my payment. I have paid by direct debit for decades. I have called you 4 times. 2x customer services have promised the payment team will call me back, they are never available. I am receiving threatening texts from you for non payment
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Paul ▶️
(@customerchamp1) reported
@O2 Thanks. Let's hope you can assist because 9 days without service after transferring to you is totally unacceptable
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ً
(@lfckristian) reported
@O2 is no one working in your call centre? 45 mins in a queue and no answer. Have dm’d as this is one more thing in a long chain of appalling service.
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Anjala Balendran
(@AnjalaBalendran) reported
@O2 Greggs are saying the the 02 codes to redeem a free drink are not working. Please can these be checked as soon as possible. Many thanks
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UAVHive
(@UAVHive) reported
@TomSykesMedia @shooteditsend @O2 Once Telefónica bought o2 they just cut costs, so the customer service & actual service are both poorer. Now they've merged with Virgin Media that have far & away the worst customer service in telecoms it might get worse still.