O2

O2 Outage Report in Lichfield, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 10/08/2025 05:15

October 08: Problems at O2

O2 is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Repton, West Bromwich and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomRepton Phone
United KingdomBirmingham Internet
United KingdomWalsall Phone
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Tracey_Devina Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England

    @O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!

  • paulberry2303 Paul Berry (@paulberry2303) reported from Wolverhampton, England

    @O2 I have today received another letter telling me the phone is blocked. I don’t have an O2 phone. I have never had an O2 phone. I don’t owe any money. I know you are looking at it but surely you can put a block on correspondence while you do?

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • mparkerjones Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England

    @O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • EnvisRacingFan Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • c_booth1990 Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • ReissOmari Gordé 🥚 (@ReissOmari) reported from Birmingham, England

    I’ve just been in to the @O2 store to get a new sim, fantastic service in store, however, I was shocked to find my contract has gone up £6 since October? How does that work??

  • hijabiexplorer Mimii Hatun |Y| aka Ms Begum (@hijabiexplorer) reported from Birmingham, England

    Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves

  • StevoJones1984 Steve Jones (@StevoJones1984) reported from West Bromwich, England

    I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hazzafors Harry Forsyth (@hazzafors) reported

    @O2 Yeah I’ve reset the phone, manually selected O2, reset network settings, checked that there are no outages…. Happens on the regular

  • edmondssss baby j (@edmondssss) reported

    @O2 text messages wont send, my 4G is so bad and wont connect and its so annoying 😭😭😭

  • edmondssss baby j (@edmondssss) reported

    @O2 why is my service so pants!!!!!!!!

  • Dhokaybaaz_ B (@Dhokaybaaz_) reported

    @O2 I’m in big trouble cuz of you man and your servers going down. Banda warning he de deta hai 😭

  • chatterbear Rebbie McGee 💙 (@chatterbear) reported

    @O2, Hi there, your Hairspray offer is not working on the @LondonColiseum website.

  • LveLuvLeo Leo (@LveLuvLeo) reported

    @O2 Epitome of rubbish service! It’s your mast that’s down, I want an update to when it will be fixed and you tell me it’s giff gaff and they say it’s you!

  • EntymeWatches EntymeWatchRepairs (@EntymeWatches) reported

    @O2 network is ridiculous. I switched from @EE for no reason. Having 2 sims In my phone proves #EE has coverage whereva I go. #o2 struggles even when I'm at home. Can't wait for my contract to end!

  • FraserC69 Fraser Campbell (@FraserC69) reported

    @GunnComics @O2 I'm with another provider but had an awful interaction with them recently. Hours of frustrating calls. I find it odd that these firms seem set up to cofound and cheat customers (all while paying their employees sod all no doubt) and everyone just seems fine with it.

  • GunnComics Jay Gunn (@GunnComics) reported

    @FraserC69 @O2 I am genuinely absolutely appalled at them, deeply shocking customer services to be told by them to refuse to leave a store until my contract is cancelled. It’s like something the BBC should be reporting on.

  • FraserC69 Fraser Campbell (@FraserC69) reported

    @GunnComics @O2 Yeah, I'm with Three and tried to cancel an old contract and enact a new one. Instead, they demanded that I cancel the new contract and upgrade the old one for more money, or they wouldn't transfer my number. I was conned out of an additional £5 a month. And this took HOURS.