O2

O2 Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 03/31/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Swadlincote, Lichfield, Walsall, Wolverhampton and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomSwadlincote Phone
United KingdomBirmingham Internet
United KingdomLichfield Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • kazpeza karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

  • Brumdad30 Rudi Feix (@Brumdad30) reported from Birmingham, England

    @O2 will someone please help me!!! Bloody useless o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • K9LoisAedy Lois Hiscock (@K9LoisAedy) reported

    @O2 why oh why do you have to make everything so difficult, getting a NUC for an old iPhone!!! I am not, nor ever will be an O2 customer, anyone would think I was trying to steal the Crown Jewels!!

  • George1753 George (@George1753) reported

    @O2 when will there be 4g signal in the post code W69JU been out for ages now and no updates from o2 ?????

  • Calluna_Vulga Fraoch is washing her hands (@Calluna_Vulga) reported

    @O2 Mum rang to order a nano sim for a new phone. The call centre guy was more interested in trying to sell her a package, which flustered her as she was in unfamiliar territory and just wanted her request dealt with. She has no accessibility issues. I feel it's verging on 1/...

  • neharleo N nehar (@neharleo) reported

    @O2 omg one of the worst customer service received!! Got the phone out down on me twice whilst on hold! O2 what's going on everyone recommended your service to me and to think I left another reputable network provider for you. Please help me?!

  • neharleo N nehar (@neharleo) reported

    @O2 you promised a discount which was never applied to my new contract and took the money straight out of my account and now I can't even get hold of you to explain what's been happening. Honestly I'm shocked!

  • Roy27443649 Roy (@Roy27443649) reported

    @O2 Trying to contact customer services to get a number reconnected and get credit restored as per the O2 community advice. Keep on getting cut off. Is there a direct messaging service available as my issue should be easy to remedy? Thanks

  • Loves_doodles Lindsay Charalambous mcnaught (@Loves_doodles) reported

    @O2 Hi I’ve started to report the numbers today and I’ve blocked them all. It’s very frustrating as to how did they get my number, yesterday was bad as it interfered with work continually getting calls. If it continues is there an option to change my number?

  • NoFaceN47097117 No Face No Case (@NoFaceN47097117) reported

    @O2 O2 is ****

  • dthaker06 Darshana Pandya (@dthaker06) reported

    @O2 what is going on I have had no signal for an hour now!!!

  • JudgeDewie Alex (@JudgeDewie) reported

    @O2 That’s my biggest grievance. You are deliberately misleading customers. You cannot create contract terms that override the law. If you fail to provide the service a customer has paid for they are legally entitled to a refund.