O2

O2 Outage Report in Lichfield, Staffordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 11/20/2025 11:00

November 20: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Burton upon Trent, West Bromwich, Birmingham, Wednesbury and Repton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurton upon Trent Phone
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBurton upon Trent Phone
United KingdomBirmingham Phone
United KingdomWednesbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • helsmels44 Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JCyberSec_ Jake | JCyberSec_ (@JCyberSec_) reported

    @O2 Hi there, thanks for flagging. Please don't send me these texts and block them in the network . Please forward the text to 7726 for investigation yourself.

  • ryau3 Ron Yau (@ryau3) reported

    @O2 Still no service😡 that’s almost 2days Wyeth no signal.

  • SirGawaine1 Gavin Barber (@SirGawaine1) reported

    @O2 How do I unlock my device when you’ve already pulled my service?

  • mankowwanko mankowwanko (@mankowwanko) reported

    @O2 my phone signal is constantly awful and I never have 4g. I’ve been with you for 2 months. Can someone please sort this out.

  • crynie1 steven cryne (@crynie1) reported

    @O2 I only got this replaced in June. Surely after 2 faults I shouldn't be asked to pay for this. Think service has been terrible.

  • shov3ll Shovell (@shov3ll) reported

    @O2 so I’ve tried 3-4 time over this month to speak to someone, but, no joy……. I’ve had approx 2monthscwhere I’ve not been able to call text or even go online due to the poor signal each time I’ve checked I get the message due to the number of people in my area?????

  • robholmes01 Rob (@robholmes01) reported

    @O2 Hi. I’ve received my phone upgrade today but you’ve sent me the wrong handset. Can someone help?

  • KellyPr88 Kelly Price (@KellyPr88) reported

    @O2 getting fed up with being told there is no fault in my area but both me and my partner haven’t had signal since Sunday when we normally have perfect signal! We both use our mobiles for business use as well, getting ridiculous and annoyed now!

  • unrestive HarⓋey (@unrestive) reported

    Said it before but I do have to say it again: @O2 and all their customer support staff are such lovely people. I’m what could have been a horrendous situation everyone I spoke to went above and beyond to help, fixing the issue within 24 hours.

  • debrina_1 ⚒♡debbie bourn-richards♡⚒ (@debrina_1) reported

    @O2 I have been with O2 for over ten years and for the past couple of months the signal has been so bad. In some areas I get nothing. Cannot wait till I can upgrade and move companies, used to love o2 but has to be done