O2 Outage Report in Lichfield, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, West Bromwich and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Burton upon Trent |
Phone | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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WBY
(@g_webby87) reported
@GooglePlay I have over £500 fraudulent transactions on my Google play been charged to my phone bill. @O2 can't help and I cannot speak to anyone or even email? Where do I go?....phone line just cuts of!!!!!
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Harri Luckup
(@Harri124) reported
@O2 can someone please help? I’ve canceled my computer contract 5 times now, and I’m still get charged for it. Getting in contact with you during the day is hell on earth, only to find its all for nothing when it’s still on the account. Getting very annoyed with the service.
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Frances
(@Twig9876) reported
@O2 I’ve just sent a DM, but need my issue sorting please as can’t receive OTPs on new sim
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Fazey Pie
(@FazeyPie) reported
@O2 You’ve cut my brother off and prevented him from discussion with you over the phone and via online chat. He has no landline. How is he supposed to resolve his issue when you have blocked him from contacting you?
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Alsberg
(@Alsberg19) reported
@O2 shocking customer service experience this morning #o2 A mistake has been made, I filed a complaint and was told I will receive no feedback whatsoever…. Not what I’d expect. The customer service assistant seemed like he was still in bed! Shocking!
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Peter
(@peteredbeau) reported
@O2 hello can you please help me, I want to keep my old number but can’t speak to anyone on the phone and when I do it online it asks for my last bill date but I only joined o2 3 days ago so haven’t been billed yet. Please can you help
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Islah
(@MistahIslah) reported
Worst customer service in @O2 Bond Street! Would not recommend going to store 351!
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Becky w
(@weeko1471) reported
@O2 really need signal! Sort out the mast
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Nicki
(@nicki_1019) reported
@O2 Hi o2, I do understand people are thick but the fact you think that might be the solution… I just forgot 🙄🙄🙄🙄 wow! Yes, I have double checked my call history incase i forgot about a 13 minute conversation with Hell and no, shockingly there’s nothing there
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Fazey Pie
(@FazeyPie) reported
I’m utterly disgusted at this, if this is how @o2 treat hospital staff then I’ll be taking my business elsewhere as soon as my contract is up. I’ve been with o2 for over 15 yrs but they can shove it if they think it’s appropriate to cut people off like that.