O2

O2 Outage Report in Lichfield, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 11/25/2025 22:40

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, West Bromwich, Wednesbury and Repton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBurton upon Trent Phone
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBurton upon Trent Phone
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸

  • harryharrad HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • ppmbecky ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.

  • BorisJWorrall Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • MarkCook3rgj Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

  • gav_wallace1 Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    @O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.

  • iamRicardoW RICARDO WILLIAMS (@iamRicardoW) reported from Birmingham, England

    @BigJMusic @O2 @ThreeUK Did that... never looked back! Do it

  • GriffPlays Griff™ in NYC 🗽 (@GriffPlays) reported from Birmingham, England

    @O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.

  • StuartCollett Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • Ieeshhhk ieesh (@Ieeshhhk) reported from Birmingham, England

    @O2 what’s with the dodgey service today 🙄

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @O2 your customer service has gone extremely S**T

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.

  • emmajones2324 Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @three public shamed @o2 for being down. Pot Kettle..

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bardimo Michael Bardi (@Bardimo) reported

    @O2 Release my line (07809828332) or cancel my sim only contract! I’m tired of calling your useless customer service! It’s been 6 weeks for crying out loud!!! #O2Scam

  • THEREALDRL777 DRL777 (@THEREALDRL777) reported

    @O2 help with new switch up add on? Says it can be done online - can’t! Called the helpline, had no idea and said try online or go into store. Why have a campaign that actually can’t be done . Couldn’t think of where else to find help!

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • DMooreDigital David Moore (@DMooreDigital) reported

    @O2 can we use the US version of iPhone 14 on the O2 network. All frequencies listed for UK model are on the US model.

  • Bardimo Michael Bardi (@Bardimo) reported

    @O2: Either release my lines now or cancel the useless sim only contract. I’ve been putting up with your ineffective service for 17 years and I’m sick and tired of it now! #O2Scam #WorstRunCompanyEver

  • Clf88 Carly (@Clf88) reported

    @Mhamp84 Do you always have signal? I’m on @O2 at minute, can never have a full convo without it cutting off! Winding me up.

  • kittykomp Catherine Amaro (@kittykomp) reported

    @O2 hi, whenever I try to use 02 WiFi on the underground I can’t connect and it says I’m not a customer. I’ve been with you for months. Any help?

  • LizzyD23 Elizabeth Dougherty (@LizzyD23) reported

    @O2 I have all bars so it's not my signal says there is a mast issue bit all other phones in my home are working fine

  • Ste_wheels Stephen tyler (@Ste_wheels) reported

    @virginmedia @O2 why is your signal so poor in Birmingham meant to be getting. 5G I’m shocked if I get 3G or any signal in most parts!

  • FlyingScotsManJ The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported

    @VodafoneUK and I couldn't even get money off my Apple Watch despite having a phone with yourselves, so you'll have to be able to offer something spectacular or I'll just move my business to another network. @EE @O2 what can you offer? I need an iPhone 13 Pro for around £40 w/ lots of data!