O2 Outage Report in Lichfield, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Swadlincote and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Chris Booth
(@c_booth1990) reported
from
Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chad
(@Chad25216451) reported
@O2 @EnglandRugby @frankirby Can you guys sort out your **** network please !!! You can never get a signal between Horley to London Bridge train station….absolutely useless network !!!
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Georgia Moran
(@Georgia65489669) reported
@O2 can someone please contact me about an issue which has been going on since MARCH!!! Albeit an error on your part. Such terrible customer service.
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craignicol 😷 💉💉
(@craignicol) reported
Hmmm, @O2 has a premium number rate checker that doesn't recognise 9017 as a premium rate number despite it showing as a premium rate number on their own bills. Other 90** numbers seem to be service related. Anyone know what 9017 is for?
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Nick Hodder 🇬🇧🏴🔶🧩⚛️ (he/him/his)
(@NGHodder) reported
@O2 OK. Well, that means I will have to leave your network, then. 🫤
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Olly
(@OliverLoughman) reported
@virginmedia Yes have bolt as per all the previous messages who sends the pods???? Both you and @O2 saying ring each other - tiresome this. My @virginmedia service is a complete waste of time
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Suzanne Squirrell
(@squirrell_s) reported
@O2 This is now 4 days of trying to renew a contract now told I need to wait potentially up to another 24hrs before I can start the process all over again but it will 72hrs before a manager can call me back I am loosing patience someone must be out there who can resolve this help me
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lynseybestitching
(@lynseybestitch1) reported
@O2 I dropped my son off at school this morning to find out they called me yesterday for medical reasons and obviously couldn't get me. This is absolutely ridiculous, terrible service and the instructions I was given even stated I would have to activate it myself. I am beyond mad
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𝗌𝗈𝗉𝗁𝗂𝖾 ☆
(@sophiejuliann_) reported
@O2 customer service is shocking. Been on the phone almost every day for the past 10 to try to return an order. Told me to go in-store to return it. They told me I couldn't and then put me on the phone again. No online chat or returns form. Shocking.
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Daniel Curwen
(@DanielJCurwen) reported
@O2 I hope so, but will have to wait to see if corrected. Your colleague on the phone was helpful and admitted your error, however o2 chat replied to me after suggesting ‘as a good will gesture’ they give me £100 off the bill as I’m a loyal customer which I thought was appalling.
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Wendi Stimpson
(@wendirose1331) reported
@O2 I’ve given up now. I don’t think it’s your staff being slow to respond. Seems like a more technical issue (unless they routinely nap whilst in the middle of a chat?)