O2 Outage Report in Lichfield, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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paul woolley
(@macwool) reported
from
Brownhills, England
@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Alison Hadley 🛵
(@devilwoman1975) reported
from
Walsall Wood, England
@O2 losing signal on walsall area
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Hels Mels at the Old Smithy Garden. 🌜🍁🍄
(@helsmels44) reported
from
Walton upon Trent, England
@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
Is @O2 down at the moment?
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Samantha Thompson
(@crazysamsam) reported
from
Walsall Wood, England
Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
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Conor
(@conorcole) reported
from
Birmingham, England
@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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#boredinafactoryupddated
(@GedNeilAlex) reported
from
Walsall Wood, England
Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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glenda davies
(@glendadavies) reported
@O2 We have had to confirm Thursday - son leaves on Friday - no margin for error as their depot (which we went to last Thursday & Friday) appears to be unstaffed - hopefully they deliver! Not unique 2 us loads of families left without ‘Santa’ presents so definitely fault with service
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♛WOLFIEX77♛
(@GemWolfieX77) reported
@O2 I need your help
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Sheila Deegan
(@bart31pip) reported
@O2 My heavily pregnant daughter in law has been threatened with debt collectors in spite of 7 attempts to pay an outstanding balance. Customer service useless as unable to see any outstanding balance or issue. Much distress caused and no resolution
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ok
(@isthatrigghht) reported
@VMO2News @virginmedia @O2 Please search virgin media fraud and see how many folks have been waiting for weeks for a resolution. Virgin media sell contracts to anyone than put the burden of resolution on the customer to keep chasing. Sort it out, so useless
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John Winn
(@WinnJohnM) reported
@O2 I have tried to redeem the free 3 months of Apple TV+ and it won’t allow it, so please help. Is it because I am currently a Apple TV+ subscriber? Do I need to unsubscribe first? Thanks.
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DONNA BAKEWELL
(@BAKEWELL11) reported
@Matt_Aspden @O2 I'm having issue. Payment appears to go thru. I confirm thru banking app that its me. Then no money goes from bank. No payment email confirmation from o2. Bill remains unpaid. I'm now 5 days overdue and bloody phone cutoff. O2 refuse to speak to customer once that's the case
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H.L.R
(@HLR_Apparel) reported
@O2 imagine you go to turn on your device only to find it does not work then when you speak to customer services they say your out of your 28day period which no one told me about. Now passed to insure team who can't do nothing so stuck with a paper weight need a manager call
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JW🌈
(@Jacqui_blood) reported
@O2 are literally making it so hard to pay an outstanding amount on my account no I'm no longer a customer actually becoming quite frustrating
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L🐀🪰
(@phantomsforev3r) reported
So now I’ve gone from being able to upgrade in 9 days to having to wait til April lmao!!!! @O2 customer service is so poor.. I’ll buy the phone elsewhere 💀
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Katy Jones
(@fineartskaty) reported
@O2 this is the sixth day in December that we have had no phone reception! Not in a row, just randomly coming and going. It’s getting worse…. It used to be 1-2 days/month? @MelthamMBA anyone else locally have this problem? I’ve spoken to some others who say it is.