O2 Outage Report in Lichfield, Staffordshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Lichfield come from postal codes WS13 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Lichfield, England
The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield, Walsall, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote
|
Phone | 3 days ago |
|
Lichfield
|
Internet | 6 days ago |
|
Walsall
|
Phone | 19 days ago |
|
Swadlincote
|
Internet | 27 days ago |
|
West Bromwich
|
Phone | 29 days ago |
|
Walsall
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
-
Chris Booth (@c_booth1990) reported from Walsall Wood, England@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
-
#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
-
Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England@O2 losing signal on walsall area
-
Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
-
Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
-
Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
-
paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
-
karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
-
... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
-
Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
-
ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
-
Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid
-
dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
-
The McFugget (@Paul1366) reported from Tamworth District, England@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
-
Samantha Thompson (@crazysamsam) reported from Walsall Wood, EnglandYour customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.
-
Dad (@RampziieTweets) reported from Walsall Wood, England@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
-
j7b7 (@Jeanybabesb) reported from Walsall Wood, EnglandHave been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Toodleoo222 (@toodleoo222) reported@O2 been trying to cancel data plan on Apple Watch for a while - keep sending messages but never see responses. 😡What other way can I get this cancelled? Getting ridiculous now!
-
trev smith 🏴🇬🇧 (@Broke_it_again) reported@O2 why is my lte watch blocked from making calls except emergency calls and can't receive calls from my phone if phone at home as it should. Been to o2 store had new esim. Watch paired with phone. But still won't work as a standalone. Spent all weekend on phone to o2 services
-
Chris Bird (@thechr1sbird) reportedHi @o2 @virginmedia Ive been trying to access #volt but had some ridiculous phone calls. Issue is I’m Chris Bird with Virgin, but christopher bird (lower case) with o2. They can’t change on the phone, so I emailed ID - no reply. O2 say they couldnt capitalise christopher?! Help!
-
Chris (@iamrealchris700) reportedWhy on earth is @O2 fixing there network at Christmas time I've had no internet yesterday or today they've all year to do this why wait until till this time of year
-
Keith Merriman (@uzi_mc) reported@darrencoleshill @O2 Good luck - have been trying to get this looked at by @O2 since about 8pm yesterday; tweets, webchat, 3 calls to contact centre…still not working!
-
Nicki (@nicki_1019) reported@O2 Why do you need a DM when the photo is right there? If you’d replied to my complaint rather than randomly tweeting me hours later, youd find the charge and number. The o2 customer service skills really are shocking!!
-
Pam & Holly🎄🤶 (@pammyd7) reported@O2 I can’t log in to my O2, it even told me at one time my number wasn’t registered. I’ve been with you for 10+ years. I click customer service, it tells me to log in to my O2, I go round in circles.. help
-
Jamie Woodward (@_jamiewoodward) reported@O2 hello, I've just joined you and am trying to port my number over. Itl thought this would happen once the SIM was activated but seemingly not. Online help is hard to get....but I've had the bill already, so something is working! How do I get my number moved asap pls?
-
Julie (@juliemitchell84) reported@Apple don’t you have high security on your phones, I have been the victim of fraud thanks to @o2 allowing 2 i phones to be taken out in my name. Can anyone help me at Apple- as o2 are not?
-
Hannah Ormerod (@IronwomanHannie) reported@O2 I’m trying to book a Guru appointment in store to fix my 2 month old iphone13 but according to your website there are no stores offering that service in the UK???