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O2 Outage Report in Lichfield, Staffordshire, England

Why is my O2 service not working?

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The latest reports from users having issues in Lichfield come from postal codes WS13 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Lichfield, England

The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield, Walsall, and West Bromwich.

CityProblem TypeReport Time
Swadlincote Phone 10 days ago
Lichfield Internet 13 days ago
Walsall Phone 26 days ago
Swadlincote Internet 1 month ago
West Bromwich Phone 1 month ago
Walsall Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • helsmels44
    Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • BorisJWorrall
    Boris Worrall (@BorisJWorrall) reported from Walsall Wood, England

    Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @frankienbennys Apologises only just seen your tweet (data service issues with @O2)

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • gav_wallace1
    Gavin Wallace (@gav_wallace1) reported from Wednesfield, England

    2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest

  • JakeBox7
    Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • MarkCook3rgj
    Mark cook (@MarkCook3rgj) reported from Tamworth District, England

    Absolutely poor service in Skegness this weekend @O2

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues

  • Paul1366
    The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • ppmbecky
    ✨Becky Higgins✨ (@ppmbecky) reported from Walsall Wood, England

    @O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem

  • laurenbramley13
    Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • StuartCollett
    Stuart Collett (@StuartCollett) reported from Walsall Wood, England

    So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.

  • Spooleypoole
    Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • GedNeilAlex
    #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SirQualityTweet
    j ɑ m ɪ ɛ (@SirQualityTweet) reported

    finally got rid of @ThreeUK worse telephone network I've come across Gone to @O2 and their 'check' has taken a bloody good bite out of my credit report rating !! #PassMeTheLube

  • krafts_k
    K-krafts (@krafts_k) reported

    @O2 hi.. does anyone in customer services respond to customers at all??

  • RosieCrucian
    Rosie (@RosieCrucian) reported

    @O2 I haven’t had any service all day on my iPhone. Help?

  • Chelsea_Bun91
    Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported

    @O2 I was told I could get a second line with a loyalty discount for being a customer for so long. After a couple of months the discount wasn’t applied. I called every month and it was added but then I was told there was no note of it so they wouldn’t apply it anymore...

  • ejp72
    Liz Wears A Mask 💙 (@ejp72) reported

    @O2 the 4g around London E2 is terrible. Between Blythe Street and Cambridge heath road is abysmal.

  • xAshleighAnne
    Ashleigh Anne (@xAshleighAnne) reported

    So the wifi is still down thanks to BT, and now my data is the SLOWESSTTTT ever @O2 🙄🙄

  • Pixie_vannucci
    Pixie Vannucci (@Pixie_vannucci) reported

    Just heard some man losing his **** to BPD levels @O2 about all the reasons why I left them and it made me feel much better about myself and how bad an effect they had on my own sanity

  • princeyy16
    P (@princeyy16) reported

    @O2 I’m not happy with your service. My sim still doesn’t work.

  • hazelloka
    🌴Hazel Loka 💝 (@hazelloka) reported

    @O2 I’ve had to log the issue as I have already tried the self help and it’s getting worse rather than better.

  • Kewjonrichard
    wife seeker (@Kewjonrichard) reported

    @bhuvanbhaskar @O2 Update for you people on many faces of 02. Reported problem signal our mast busy stop complaining. If you take out contract your signal improves. Your phone at fault. This dead lock letter go away. I contact mp and ombudsman. Next face. Very sorry we have discovered fault