O2 Outage Report in Lichfield, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Tipton and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Tipton |
Phone | |
| Birmingham |
||
| Birmingham |
Internet | |
| Walsall |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡
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ҍҽɾղíҽҍɑԹՏ ♏
(@berniebaps101) reported
from
Birmingham, England
@O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?
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Lysander 🦆
(@Lysander_16) reported
from
Wednesfield, England
Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Dad
(@RampziieTweets) reported
from
Walsall Wood, England
@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Amy Bradwell
(@amy_bradwell) reported
from
Birmingham, England
@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Rachele
(@_Rachele_) reported
from
Birmingham, England
Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Sophie Drake
(@SophieMDrake) reported
from
Birmingham, England
@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!
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Natalie. Rome next
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Chris Booth
(@c_booth1990) reported
from
Walsall Wood, England
@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Gish Abeyratne
(@GoGishiGoGo) reported
from
Birmingham, England
@O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄
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Teg Singh
(@MrTegSingh) reported
from
Wolverhampton, England
@O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone
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...
(@ASWM1990) reported
from
Walsall Wood, England
@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Malandra
(@Kiki_x) reported
@leemart0e @andrew_soane @O2 Im going to cancel and get a contract with Vodafone too if it’s not sorted by end of today. Wish I’d of just gone with them at first 😭
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i johnson
(@ijohnson19) reported
@O2 well I guess customer service means nothing when I try to contact you through every means about an issue I get no response or after waiting on phone or going in shop no help whatsoever
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BigYin
(@badassscotsman) reported
Plus offering me £15 off my next bill is a joke.. your happy enough to take my monthly bill for a problem caused by @O2 that @oppo are trying to fix... And yes I'm within my right to cancel my contract and my direct debit because the phone is not doing what it's supposed to do
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Justin Diamond
(@JustinDiamond16) reported
@O2 hi your website and app for my o2 don’t work apparently I don’t exist to my o2 it’s wide as iv been a customer for 8 years now and when requesting forgot details which I have not the codes you are sending don’t exist either ??
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Phil
(@PhilWillChil) reported
@O2 has to be the most useless and incompetent network. 😡😡😡
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Dan Breen
(@wh4tth3puck) reported
Modern Problems: Need to contact @O2 because either my phone or sim card is dead, go via the online help. "please give me X from your security question" Great, what's the question? This is not helpful.
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Nick
(@BigNick_1) reported
@O2 Hi do you have a number for FRAUD dept please?? Called the normal service desk a couple of weeks ago to open a case and they’re still trying to bill me for a phone I NEVER had. Thank you
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ChrisHerbert🏴🏴
(@Chrisherbert196) reported
@O2 anyone answering the customer care lines been on 20 minutes
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❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
Wow @O2 have really excelled themselves today. 4G network crashed by 7.20am. 👏👏👏👏👏👏 No other company could achieve this level of incompetence
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Beth Alexander
(@477883) reported
@O2 still waiting on you to send me a copy of my phone bill in the post 5 weeks after requesting it…. Pls help