O2 Outage Report in Lichfield, Staffordshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Lichfield come from postal codes WS13 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Lichfield, England
The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield, Walsall, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Internet | 6 days ago |
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Phone | 19 days ago |
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Internet | 26 days ago |
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Phone | 29 days ago |
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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batgirl (@amanmarway) reported from West Bromwich, England@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandI'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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Carpy Villan™️ (@PeteVillan1981) reported from Wednesfield, England@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Chris Booth (@c_booth1990) reported from Walsall Wood, England@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
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Dad (@RampziieTweets) reported from Walsall Wood, England@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Suki Randhawa (@sukirandhawa4x4) reported from Walsall Wood, England@O2 why is your reception in the #PathaanCollection WestMidlands so bad #Willenhall #Walsall showing 4G internet buffering considering moving on to another network.
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James Burton (@James_Burton04) reported from Tamworth District, EnglandLoosing the will to live with @O2 and the appalling lack of customer service!! Nearly 4 weeks and still no refund received!!
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Claire B🐈⬛🐈⬛ (@KittykatClaire) reported from Willenhall, EnglandThat, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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John mangan (@johnemangan1) reported from Atherstone, England@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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John mangan (@johnemangan1) reported from Atherstone, England@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MSTKN (@MSTKN51868544) reportedHi @O2 after three months of being a sim only customer can I upgrade to a handset? And what credit checks will be done?
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Phil Adèle (@philadelephia) reportedHey @O2 - my partner has been on the phone to your support team today for an hour. 45 minutes of this has been on hold for an agent who didn't even tell her why she was being placed on hold. I hope she's not stuck in a lift and that there's no fire drill... because this is mad.
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James (@saxokid) reported@O2 UPDATE: 45 minutes and counting. Absolutely woeful customer service. Not good enough @O2
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😈 Lilifer 😈 💙💙 (@MissAmerica2812) reported@ian_foxall @O2 Sadly Cornwall is seeing such a huge influx of people, I live in Newquay and signal in the summer months is shocking in town due to amount of people. It’s even worse this year because of pandemic
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😈 Lilifer 😈 💙💙 (@MissAmerica2812) reportedOh ffs come on @O2 your coverage in Newquay right now is so bloody poor!!!!!!
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Beautiful Homes (@PGRdecor) reported@O2 Third day in Madeira with phone not working. Live chat beyond useless. I even called last week to specifically make sure it would work. Come on folks…
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Jared Robinson (@Jadro18) reported@O2, Hi there, I can't seem to access my free Disney+ I got, can anyone help?
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David Byatt (@davidbyatt) reportedWhat is going on with @O2? Website and app not loading, live chat not working and data allowance all over the place. Been like it for weeks!
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Chris Adams (@Chris_Golf_Hale) reportedPls help @o2. My SIM stopped working. Your guru talked me through checks and in end sent me a new card. The phone can see this but doesn’t work because I need to sw the SIM. But I can’t receive texts.
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Dan Cooper (@Dan7Cooper) reported@O2 I can’t make calls as there is no phone signal. I can’t use data as you won’t repair the mast your team have admitted you know is broken.