O2 Outage Report in Lichfield, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, West Bromwich, Wednesbury and Repton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Burton upon Trent |
Phone | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Burton upon Trent |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
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Steve Poole
(@Spooleypoole) reported
from
Burton upon Trent, England
@O2 guys got no signal on my XR for second time in a few days, any advice
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Jake Box
(@JakeBox7) reported
from
Walsall Wood, England
Swear no matter what town/city I go I get no ******* signal on 02 @O2
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
I would also like to add this will be TWO CALENDAR MONTHS with no signal @O2, TWO WHOLE MONTHS #TinPotNetwork #B73
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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The McFugget
(@Paul1366) reported
from
Tamworth District, England
@O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@O2 will someone please help me!!! Bloody useless o2
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.
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steve beard
(@steve8454) reported
from
Birmingham, England
@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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karen
(@kazpeza) reported
from
Wednesfield, England
@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Chris Sammons
(@ChrisSammons_) reported
from
Birmingham, England
@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Williams 🏴👨👩👦👦🐶💙
(@MFW_SwimCoach) reported
@Sscott966 @O2 It’s so bad! I’m about the same - but it’s postered about being “fair” and it’s clearly not. All offers that are for new customers should be offered to loyal existing customers #02areajoke
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Sean
(@Sean62140511) reported
@O2 What’s point of this service if it takes 48 hours to reply to every message? Your live chat is the same, start to deal with an issue but then they cut the chat off when they finish for the evening. 2 weeks I’ve not had service (your error)and tried to contact you every day.
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Jack Morris -!-
(@nuclearmole) reported
@O2 fix your god damn network. You're holding me ransom with a device plan that I agreed to BEFORE your network became terrible and as you say "busy" (I say you're charging the same for less product). I'm fed up of your terrible customer service. @Ofcom complaint has been sent.
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heather🇬🇧🇺🇦🇬🇧🇺🇦
(@heatherjoy3) reported
@O2 I was given a o2 SIM card by @virginmedia . I would like to know when I can cancel please. It has never been used.
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wise151721
(@wise151721) reported
O2 @O2 terrible customer service still no reply 😡😡😡😡😡😡
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OSRS bhaskar
(@IVP_SUCKS) reported
@O2 A working phone network?
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summer
(@SummerInaya) reported
@O2 how do I can for help
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Louise
(@mum_years) reported
@O2 Any chance you could help with my porting number issue I've dm-ed about? Advisor on webchat was meant to be putting it through again last night and I was supposed to get a text to confirm it was booked. No text has been received. I've triple checked all the details for this
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Natasha Ross
(@NatashaMRoss) reported
@O2 is there a problem with the network in the Aberdeenshire area?? Had no mobile reception for hours
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Matt Williams 🏴👨👩👦👦🐶💙
(@MFW_SwimCoach) reported
@O2 more shocking customer service. Clearly states “fair for existing and new customers” however, existing customers can only add the switch up plan if they pay off their current phone or upgrade early.. how is that fair?? 14 years with o2 and shafted again. Only care about new