O2 Outage in Lichfield, Staffordshire, England

@O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

@O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

@O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

@o2 Got full 4g signal back.

@O2 Any update on the phone signal, when its likely to be back on.

@O2 Do you know when the issue maybe sorted by?????

Is @O2 down at the moment?

Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

@O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

@O2 losing signal on walsall area

@O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

@O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 I have full signal...and 4G

@paulwrightyboy @O2 @TelefonicaUK @MarkEvansO2 Full signal now...

@O2 I'm a new customer trying to port my number over from EE but your online form to submit a PAC code has not been working for days. Can you help please?

Oh come on @O2 get a grip data service in East Coast Suffolk Nr337qy is absolutely abismal. Even @Vodafone is crap.

@O2 I've called up, was on the phone for 50 mins. I was advised to just stay put and wait till the signal issues improve. This issue has been ongoing since I took the contract out in Feb.

@O2 absolutely disgusting still waiting day 24 for a refund of faulty goods .., started to chase 6pm Sunday still waiting as to the whereabouts of this 'cheque in the post' @o2 rubbish service the ways of communicating and finding info is seconds in this day not bloody weeks 😡

@O2 I’ve been on about my signal issues since Oct 2020 again feb 2021 And still nothing resolved 😡 it’s actually got worse now, missing calls can’t make calls and calls dropping! Can’t wait till my contract ends! And yes I’ve tried everything you’ve advised!

@O2 What is going on with your service recently? No service last week at Bickington, Devon. No service this week at Longleat, Wiltshire. Never used to have this problem before you merged with @virginmedia

@O2 I’d hang on but O2 Twitter was saying “this year” in 2017 so the info you get from the company isn’t very reliable. Thanks anyway 👍

@O2 why do you still have so little 5g around. I'm glad I didn't pay extra for 5g but frustrating my husband has the same 5g phone on a different network and has 5g. Not even in Chester which is a pretty big city.

@O2 I’ve phoned up already but customer service says it was retentions and retentions say it’s customer service

So difficult to get through to o2 !!!! Ridiculous service No idea why I'm paying so much. Terrible Internet. Terrible everything 🥲🥲 @O2