O2

O2 Outage Report in Lichfield, Staffordshire, England

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The latest reports from users having issues in Lichfield come from postal codes WS13.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 04/21/2024 07:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Swadlincote, Lichfield, Walsall, Cannock, Sutton Coldfield, Wolverhampton, Streetly, Tamworth, Tipton, Wednesbury and Armitage.

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City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomSwadlincote Internet
United KingdomBirmingham Internet

Community Discussion

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O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MerGM MerGM (@MerGM) reported

    Hi @O2 for the whole of today I got no signal. "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it". Is there an estimate for the fix?

  • DaniEStewart1 DaniEStewart💙💙💙 (@DaniEStewart1) reported

    @O2 @TheO2 you stole £415.20p,call customer service 4 time,toldwill be sorted and will have my moneyback,called today AGAIN still waiting for my money,NO INTEGRITY,NO RESPECT,NO DECENCY. ARE YOU ASHEMED OF YOURSELF HOW YOU TREAT CUSTOMERS??

  • DavidGregJones Greg Jones (@DavidGregJones) reported

    Hi @O2 I’m a long-standing mobile customer with yourselves, but my signal at home is appalling. This has become especially troublesome, given home working caused by Covid. Is there any signal boosting technology you can recommend?

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @virginmedia whatever you do..... do not go with virgin mobile....... horrendous customer service. Promise to call back and never do. Do not follow up on complaints. Do not listen and seem unbothered on the phone. Really frustrating. Go with @O2

  • ianrobbie Ian Robbie (@ianrobbie) reported

    @O2 Can you please confirm the status of my account? I received two phones at the start of the week but can't use them because my SIM cards have been blocked and my account closed, apparently due to fraud? Can't get an answer from fraud team (via email) and live chat can't help.

  • craig_pick Craig Pickering (@craig_pick) reported

    @VodafoneUK had a disgusting live chat today with one of your staff members. Tried to raise a complaint as mobile contract costs doubled. Terrible attitude that will result in me moving to a more reputable provider with more respect for their customers. @EE @O2

  • _Ema_W_ Ema (@_Ema_W_) reported

    @O2 It won’t let me Register a return it just keeps asking for the diagnostic problem

  • jord_cummings jordanne (@jord_cummings) reported

    @O2 are ****

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @GrantRustique @O2 I will try a full system wipe , then move my O2 physical SIM to esim again , then that frees up the SIM tray for my EE physical SIM , then at least I've got a fresh system as well as both Sims active in case one has a yawn and slows down or drops connection.

  • kambleam Ajay Kamble (@kambleam) reported

    @O2 Hello, my number 7407739506 is port in to another service provider , please stop billing me.