O2

O2 Outage Report in Lichfield, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lichfield, Staffordshire, England 02/19/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lichfield, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, Swadlincote and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomBirmingham Phone
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • c_booth1990 Chris Booth (@c_booth1990) reported from Walsall Wood, England

    @O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @wolvesclaire @O2 Never been so angry been on the phone since 8.30 cut off 3 times and been transferred to so many different departments. 😡😡😡😡

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @O2 I had a issue with my billing and spoke to several of your phone assistants who did not help much at all, kept batting me off to Ariel Direct who also were useless. I finally got through to Tracy who explained the situation in 2 mins and resolved the issue, pls reward her.

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • berniebaps101 ҍҽɾղíҽҍɑԹՏ ♏ (@berniebaps101) reported from Birmingham, England

    @O2 I have £45 left to pay on my device, if I pay that can I then cancel the contract as I don't use the sim?

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 customer service nailing it once again! Information on the website is about as useful as having a third armpit, and then you call and the automated system cuts you off. Bravo you feckless morons 👏 🙄

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

  • EnvisRacingFan Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England

    @thelifeofjadey @O2 BT. They use EE s network and are so reliable

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • MrTegSingh Teg Singh (@MrTegSingh) reported from Wolverhampton, England

    @O2 customer services shocking after spending nearly 3 hours on the phone to them I had to go to the wolves store and sort it out myself. Massive thank you too Jeeves who works at o2 wolves for finding me a phone reserving it at merry hill I know have my new phone

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 @EnglandRugby @frankirby Can you guys sort out your **** network please !!! You can never get a signal between Horley to London Bridge train station….absolutely useless network !!!

  • Georgia65489669 Georgia Moran (@Georgia65489669) reported

    @O2 can someone please contact me about an issue which has been going on since MARCH!!! Albeit an error on your part. Such terrible customer service.

  • craignicol craignicol 😷 💉💉 (@craignicol) reported

    Hmmm, @O2 has a premium number rate checker that doesn't recognise 9017 as a premium rate number despite it showing as a premium rate number on their own bills. Other 90** numbers seem to be service related. Anyone know what 9017 is for?

  • NGHodder Nick Hodder 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🔶🧩⚛️ (he/him/his) (@NGHodder) reported

    @O2 OK. Well, that means I will have to leave your network, then. 🫤

  • OliverLoughman Olly (@OliverLoughman) reported

    @virginmedia Yes have bolt as per all the previous messages who sends the pods???? Both you and @O2 saying ring each other - tiresome this. My @virginmedia service is a complete waste of time

  • squirrell_s Suzanne Squirrell (@squirrell_s) reported

    @O2 This is now 4 days of trying to renew a contract now told I need to wait potentially up to another 24hrs before I can start the process all over again but it will 72hrs before a manager can call me back I am loosing patience someone must be out there who can resolve this help me

  • lynseybestitch1 lynseybestitching (@lynseybestitch1) reported

    @O2 I dropped my son off at school this morning to find out they called me yesterday for medical reasons and obviously couldn't get me. This is absolutely ridiculous, terrible service and the instructions I was given even stated I would have to activate it myself. I am beyond mad

  • sophiejuliann_ 𝗌𝗈𝗉𝗁𝗂𝖾 ☆ (@sophiejuliann_) reported

    @O2 customer service is shocking. Been on the phone almost every day for the past 10 to try to return an order. Told me to go in-store to return it. They told me I couldn't and then put me on the phone again. No online chat or returns form. Shocking.

  • DanielJCurwen Daniel Curwen (@DanielJCurwen) reported

    @O2 I hope so, but will have to wait to see if corrected. Your colleague on the phone was helpful and admitted your error, however o2 chat replied to me after suggesting ‘as a good will gesture’ they give me £100 off the bill as I’m a loyal customer which I thought was appalling.

  • wendirose1331 Wendi Stimpson (@wendirose1331) reported

    @O2 I’ve given up now. I don’t think it’s your staff being slow to respond. Seems like a more technical issue (unless they routinely nap whilst in the middle of a chat?)