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O2

O2 Outage Report in Lichfield, Staffordshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Lichfield come from postal codes WS13 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Lichfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Lichfield, England

The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield, Walsall, and West Bromwich.

CityProblem TypeReport Time
Swadlincote Phone 7 days ago
Lichfield Internet 10 days ago
Walsall Phone 23 days ago
Swadlincote Internet 1 month ago
West Bromwich Phone 1 month ago
Walsall Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lichfield, England

Latest outage, problems and issue reports in Lichfield and nearby locations:

  • Spooleypoole
    Steve Poole (@Spooleypoole) reported from Burton upon Trent, England

    @O2 guys got no signal on my XR for second time in a few days, any advice

  • ellenkenty
    ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • Paul1366
    The McFugget (@Paul1366) reported from Tamworth District, England

    @O2 Any known issues with the phone service in Tamworth and Lichfield. I can barely make phone calls and it shows I have 4g but the Internet is awfully slow.

  • helsmels44
    Hels Mels at the Old Smithy Garden. 🌜🍁🍄 (@helsmels44) reported from Walton upon Trent, England

    @O2 Cor, O2 have the worst ever customer service. No contact 4 weeks after death..then 4 letters wanting £19 paid, with them instructing debt collectors. No process checking if calls have been made or age of the acc holder.should introduce new process due 2 covid

  • Dedicated_Mole
    Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • macwool
    paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • devilwoman1975
    Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.

  • crazysamsam
    Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • RampziieTweets
    Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • Jeanybabesb
    j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • ASWM1990
    ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • JakeBox7
    Jake Box (@JakeBox7) reported from Walsall Wood, England

    Swear no matter what town/city I go I get no ******* signal on 02 @O2

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    Hi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?

  • GedNeilAlex
    #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • Lysander_16
    Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • kazpeza
    karen (@kazpeza) reported from Wednesfield, England

    @O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KnownSurf
    previously known as surf (@KnownSurf) reported

    @O2 @MarkEvansO2 @Ofcom if you're going to ask me a question in my dm's can you have the decency to read my answer and reply!,long time passed when I used to tell others they should be on o2 as the customer service is so good,now its just an unfunny joke whenever have to call u

  • NicolaS24016880
    Nicola Sykes (@NicolaS24016880) reported

    @O2 Still not sorted. Absolute joke. Nearly two weeks without a service I’m paying for and no reason given

  • Ned_SS22
    Ned TV (@Ned_SS22) reported

    @55in2020 @O2 Big companies need to make big profits we get that … big companies usually cut costs by having call centres who are only interested in sales and not customer service, we definitely get that. Great to hear that @TheO2 have an employee who’s took the time to listen.

  • goonergazzell
    Garreth Ellidge 49 (@goonergazzell) reported

    @O2 is there an issue in the BB10 area? 4G non existent. Been like this for weeks and weeks 😤

  • mrs_Jones1982
    Janine (@mrs_Jones1982) reported

    @O2 what the hell is going on with the network!!! Why is it constantly dropping out! Missing calls and calls being cut off! Sort the network out! This has been happening since 22nd March!!!!!

  • badassscotsman
    BigYin (@badassscotsman) reported

    I've had the flip 4 weeks now been told by @O2 services that there will be updates in 2 days 3 days ect ect just feed lies after lies.. like I said 4 weeks of nothing problems... It's beyond the joke now especially when I need my one time password for my bank

  • badassscotsman
    BigYin (@badassscotsman) reported

    @OPPOMobileUK I got an update for the flip. I was hoping it was to fix the issues with @O2 with the constant repeated text messages and not getting the one time password. Can you tell me or give me a date when there's a update due out to fix the problems.

  • au_pis_aller
    Kelvin 😍 (@au_pis_aller) reported

    @O2 Because, frankly, it's extremely incompetent. I'm going out of my way to try to accommodate you, despite your continued errors affecting me!

  • TalkEatLaughBiz
    Becky Dowst (@TalkEatLaughBiz) reported

    @O2 I ‘popped into your DMs’ yesterday about a problem with MyO2 and haven’t had a reply…

  • Rhi_X
    Rhian Rees (@Rhi_X) reported

    There is literally NO ADVANTAGE to being with @O2 phone network. Rubbish signal everywhere, bloody expensive, and o2 priority doesn't ever work. Jesus, get me off this ****** network! #o2 #badnetwork #runfarrunfast