O2 Outage Report in Lichfield, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Lichfield, Staffordshire, England
The most recent O2 outage reports came from the following cities: Birmingham, Burton upon Trent, West Bromwich, Wednesbury and Repton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Burton upon Trent |
Phone | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Burton upon Trent |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@O2 your customer service has gone extremely S**T
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Gordé
(@ReissOmari) reported
from
Birmingham, England
@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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✨Becky Higgins✨
(@ppmbecky) reported
from
Walsall Wood, England
@O2 great service from Sarah and Matt in the Walsall store this morning..... #customerservice #asset toteam #safariissuesorted #qustodiotheproblem
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Elliott Brown
(@ellrbrown) reported
from
Birmingham, England
@O2 Not been as bad today. Also had software update. May pop into a O2 shop at the weekend.
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Gavin Wallace
(@gav_wallace1) reported
from
Wednesfield, England
2/2 @O2 I’m currently sat at Wolverhampton station and I have 1 bar or 4G in what is a major UK city. Absolutely nonsense that these problems continue to happen. I thought it was bad enough not getting full 4G in my house in Kilmarnock but this is just amateur hour at its finiest
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 I think I made 2 or 3 phone calls all week and no, I had to rely on wifi because the data connection was so poor! 💸
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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Mark cook
(@MarkCook3rgj) reported
from
Tamworth District, England
Absolutely poor service in Skegness this weekend @O2
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Stuart Collett
(@StuartCollett) reported
from
Walsall Wood, England
So far today: @NOWTV failed our change from @bt_uk yesterday so no broadband. @O2 signal is poor so phones are no use & our @FreeviewTV signal is terrible. So no internet, data, @NOWTV, or @FreeviewTV. Oh, and a child needs to revise online for exams on Monday. Fantastic.
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Iain L Masson - Musician
(@Massontweet) reported
from
Birmingham, England
@natashas_notes @O2 @cafenero @O2Priority It’s not possible in Birmingham to get one after 3pm on Tue or Wed any more. Until last month we always got one every Wednesday at tea time if we wanted (sold out Tuesdays) but now they sell out on both days by 3pm. There’s no reason to be with @O2 now - no phone signal /coffee.
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
@jameseonline @O2 There maybe plenty of good freebies and offers with priority. Just that o2 signal is shocking where I live anyway and this is what I can a priority when choosing mobile network. Why have a mobile that you can't use!
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Griff™ in NYC 🗽
(@GriffPlays) reported
from
Birmingham, England
@O2 No I'm home now. I tried that but after several attempts of waiting 10 minutes to find a new network manually, I gave up.
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@frankienbennys Apologises only just seen your tweet (data service issues with @O2)
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Boris Worrall
(@BorisJWorrall) reported
from
Walsall Wood, England
Great customer service @O2 sorting refund on defunct mobile contract, quick, friendly and no hassle 👍✅
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Ash❗️
(@A_J_92) reported
from
Birmingham, England
The only reason I would be an @O2 customer
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Emma Jones
(@emmajones2324) reported
from
Burton upon Trent, England
@O2 I keep reporting slow data or no data signal regularly over the past few weeks, a mast has been regularly down then had a text to say its fixed but still having issues
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RICARDO WILLIAMS
(@iamRicardoW) reported
from
Birmingham, England
@BigJMusic @O2 @ThreeUK Did that... never looked back! Do it
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
Absolutely awful customer service from Awais at @O2 call centre. Takes 5 days to get an unlock code so that I can use my phone on another network and my o2 line finishes tomorrow! @Ofcom @WhichUK manager was in a 'meeting' and will get back to me by 9pm tonight. #stayawayfromo2
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
The guys at @O2 store lower #bullring are rude. We have as a family 5 contracts and there is a way to speak to customers. Sales adviser even manger thought it was ok. Very rude here. Will go top floor from now on.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ancai
(@Ancai17) reported
How I am supposed to use your services @O2 if no one in your Customer Support is able to update my full address including the flat number? I’m ordering products and nothing gets delivered as I cannot select the correct address on your platform.
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ella
(@ellalxu) reported
@Aridgwayxx @O2 They’re customer service is ****: I can’t even get hold of them as I’m not an existing customer. Also, can you see anywhere on your account that you’ve even ordered an iPhone because I can’t?
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Michaela
(@HeyImMichaela) reported
from
Balderton, England
@Oh_So_T @O2 I rang up but it wasn't very helpful. My signal is still poor. I have a months credit on my bill though now, so at least I'm not paying for it... Still doesn't help the frustration waiting for stuff to load!
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Esme
(@TC848388) reported
@O2 when are you going to sort out the data issue in central Manchester? I understand it’s capacity issues and you are working on it but if you just search on here you’ll find people have been commenting on it for a few years. It’s time action happened.
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prophotographypicture📸
(@JackEd84283152) reported
@O2 Need some help on your DMS
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Erik de Wit
(@ErikDoIt) reported
@O2 Sure - no problem. It is not like i reported this problem over 14 days ago, and 10 days ago and 7 days ago and you have failed to solve any of the problems whatsoever - like anything. But sure, i will wait for it, yet again. #shambles #o2noprioritytoexistingproblemresolve
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Erik de Wit
(@ErikDoIt) reported
@O2 @o2 not replying to phone problems or @o2 not responding to their own dm requests
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Kelly 💁🏻♀️ 🇺🇦
(@mrsmcgibble) reported
@O2 He’s tried all of those. We checked network status and says May face issues but it says no service, even in the office yesterday which is a different city
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D T ©®™
(@Dougelove1) reported
@zzoommplc @O2 @BTCare Yes and your engineers are working to fix the problem, but have been without fibre for 4 days now.
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Eddie Newell
(@Newellmadhouse) reported
@O2 hi there, I’ve been trying to activate my double data for over 2 weeks now without success. Everyone else in the household has there’s automatically. Can you help please?