O2 Outage Report in Lichfield, Staffordshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Lichfield come from postal codes WS13 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Lichfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lichfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Lichfield, England
The most recent O2 outage reports came from the following cities: Swadlincote, Lichfield, Walsall, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote
|
Phone | 7 days ago |
|
Lichfield
|
Internet | 10 days ago |
|
Walsall
|
Phone | 23 days ago |
|
Swadlincote
|
Internet | 30 days ago |
|
West Bromwich
|
Phone | 1 month ago |
|
Walsall
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lichfield, England
Latest outage, problems and issue reports in Lichfield and nearby locations:
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paul woolley (@macwool) reported from Brownhills, England@O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡
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Steve Jones (@StevoJones1984) reported from West Bromwich, EnglandI seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Natalie. Rome next (@EnvisRacingFan) reported from Burton upon Trent, England@thelifeofjadey @O2 BT. They use EE s network and are so reliable
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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Tracey_Devina (@Tracey_Devina) reported from West Bromwich, England@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@O2 Hi, I completely appreciate the guidance there but, no, it doesn't. When I got through three weeks ago, your colleague was going to escalate my query. I never got the promised call back, hence me trying more recently.
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Dad (@RampziieTweets) reported from Walsall Wood, England@TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Matthew Sparks (@matthew_74) reported from West Bromwich, EnglandHi @O2 I've tried to call about a technical problem (more a frustration) regarding voicemail. Called a couple of times last week, where messages advises you were busy. Now the message says, 'Use the website' and then hangs up. Any suggestions?
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John mangan (@johnemangan1) reported from Atherstone, England@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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John mangan (@johnemangan1) reported from Atherstone, England@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Chris Booth (@c_booth1990) reported from Walsall Wood, England@O2 please can you get the signal sorted in The Walsall area West Midlands the signal is horrendous keeps dropping out! Thanks
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Matthew Parker-Jones Hall (@mparkerjones) reported from Walsall Wood, England@O2 hi we ever getting a fix for postcodes WS14 and WV14 terrible phone signal and data just doesn't connect mentioned in December and according to your app it would be fixed in 2 weeks ?! 4months later still exactly the same
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... (@ASWM1990) reported from Walsall Wood, England@O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!
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#boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, EnglandWell done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
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Lysander 🦆 (@Lysander_16) reported from Wednesfield, EnglandHey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hall (@laurenhall96x) reported@RachelleMDNA @O2 Mine is the same, it's terrible
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Paul day (@Mrday1983) reported@O2 I was wondering if you could help, my mum is in her 60's , isn't good with technology and some 3rd party has conned her to sign up to an @O2 business account. She thought it was her current phone company contacting her. Please help as she keeps crying and can't sleep
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I transmit visually (@andrewjoy1701) reported@O2 I don’t have an order number as never completed the transaction. But because I had to set an account up this is what I want removed #GDPR
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Rebecca Horrocks (@SantaCl46432686) reported@O2 I need help please I had someone call me and I suspect it was fraud can anyone help
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Ann Beck (@ann_beck) reported@O2 for a comms company customer care is appalling. 2.5hrs online chat with several people who didn’t have a clue, 30min phone queue & still nothing rectified! #complaint #ripoffbill o2 to o2 calls charged @ 50p a minute. Any humans or just computers available?
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Paula 🦋🦋🦋🦋 (@paulapants89) reported@O2 @Part_Mermaid Hey do you have the phone number ? I can’t find one for o2 anywhere ! I need help or I’m leaving too
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Rach xxx (@RachelleMDNA) reported@O2 my signal is so bad, I never get my incoming calls and when I make outgoing calls the signal drops, never had such bad experience from o2
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Adam Walton 💙 (@adamwalton) reported@stuartctaylor @O2 It’s dreadful. The mobile signal was better 20 years ago. Obviously not xG, but calls were stable and clear.
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Dan (@dantheman098765) reported@gowithbazza @O2 Giffgaff uses o2’s network
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man behind the door (@jimmymumu) reported@O2 I have 3 ofmy childrens phones on a now ended contact. How do i go about cancelling 1 contract and porting the other 2 to another network?