O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: Runcorn, Liverpool, St Helens, Warrington, Birkenhead and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Warrington |
Total Blackout | |
| Birkenhead |
Phone | |
| Runcorn |
Phone |
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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W Woolfall D
(@OxRoloxW) reported
from
Lymm, England
@O2 keep ok here O2 network
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Westhoughton, England
@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Dowey
(@CharlotteDowey) reported
@O2 Maybe next time don't choose a site to sell on that requires NO validation your actually a o2 priority customer, people were publicly sharing the priority redirect url links which meant these have been abused and genuine priority customers have missed out, shocking management!
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Jo Woodbridge 🌈
(@SlummyMummy40) reported
@O2 Just laughable!! I hope other acts and artists have heard about this and never commit to pre-sales with you - you don’t deserve loyal customers or A-list artistes!
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Mark Speller
(@marks_WHUFC85) reported
@O2 Poor service. Find it hard to believe that you’ve sold out when your the priority app and website continues to show the message that you’re website has crashed and you are trying to fix it
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Amy Buey
(@amy_buey) reported
Strongly suggest staying away from @O2 especially if there's ever a chance you need any help from them! Asked to reduce my tariff as like many I'm needing to cut back but instead of any help or advice I was #LAUGHED at by a #customerservice rep!!! No reply to any emails either 😣
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Paul Hunter
(@PaulHun93119229) reported
@O2 I connected them today and asked why it was down and the lad on the other hung up on me, Well worth the money I pay every month
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Sarah Carpenter
(@Sarahcarp73) reported
@O2 Terrible service, what use is having Priority Access when the server is constantly down?? 🙄
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RedDevil👹
(@TheRedDevil2022) reported
Oh man, this O2 priority / Peter Kay **** won’t leave my brain. I spent all day trying to get tickets. The way it was dealt with was shocking. Telling lies to their customers as well. **** you @O2
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Chris Taylor
(@thesage30) reported
@O2 This needs looking into by trading standards or something. How can pre-sale sell out when the pre sale portal was not working literally from 8am?
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Julie Skirvin
(@JulesSkirvin) reported
from
Buxton, England
@O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite
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Christina Lloyd
(@ChrissieLloyd78) reported
@O2 considering how crap your signal is and how you have ignored my two requests for info today along with the whole Priority issue today I'm glad I'm not bound by a contract with you. My husband and I will definitely be looking for another provider now.