O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: Birkenhead, Runcorn, Skelmersdale, Liverpool, Warrington, St Helens, Wigan and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Phone | |
| Runcorn |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
||
| Warrington |
Internet | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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EC
(@EduardaQCastro) reported
@BorisJohnson @virginmedia @O2 I suppose you will extend the "benefits" to allowing everybody in without stupid covid tests or vaccination?
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A Slight Return
(@ASlightReturn1) reported
@NadineDorries @virginmedia @O2 Please provide minuted evidence of this and a reason why UK Govt is asking such stupid questions of the EU. Because the EU can't dictate charging policies to private companies - just as UK Govt couldn't with say, PPE, testing charges, etc, during the pandemic.
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Pigpen
(@MasonWills) reported
@BorisJohnson @virginmedia @O2 Your face is stupid
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You Broke It Mate
(@YouBrokeItMate) reported
@BorisJohnson @virginmedia @O2 Only an issue because of your xenophobia and stupidity.
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La Reine des Metaphores (La sagesse des vielles)
(@EdwinaLL) reported
@NadineDorries @virginmedia @O2 Stop lying Nadine. You may write (crap) fiction but in your day job at least try to tell the truth.
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David Rose
(@rosedavidrose10) reported
@NadineDorries @virginmedia @O2 Utter nonsense, you either know it and you’re lying or you don’t, in which case you’re an idiot
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🏴Vandervecken🇬🇧🇺🇸🇨🇦🇦🇺🇮🇱
(@Avalon262) reported
@BorisJohnson @virginmedia @O2 Tesco mobile also have kept no roaming charges , though they run on O2 network so no real surprises 👍🏻
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Tim Ward #FBPE 🔶⭐
(@TimWardCam) reported
@BorisJohnson @virginmedia @O2 #brexshit fail! There was scope here for so many more lives to be ****** up, if only in a small way! Must Try Harder.
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Apathetic Nerd
(@apathetic_nerd) reported
@VMO2News @O2 @virginmedia You will be getting me as a new customer.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...