O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Wigan, Ormskirk, Leigh, Birkenhead, Runcorn, Southport and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Ormskirk |
Internet | |
| Leigh |
Phone |
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@rachaelburt1) reported
Is o2 being really slow for other people lately or is it just me? My signal keeps dropping off to really low when usually it’s be fab??? @O2
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Kai Cato
(@CatoKai) reported
@rachaelburt1 @O2 Mines not working at all
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yayiulel
(@yayiulel) reported
@Subcora1 @O2 My account was hacked a few days ago, and every step I made to get it back did not work. As I worked hard for those accounts. I heard about unihacksupport on insta services and decided to try their services and I got them to resolve my account issue their help. They can help you
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Donna G
(@MoonshineMishap) reported
@NickCollinsPod @O2 Go to @VodafoneUK I've never had an issue with them and they actually help their customers
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Marco Anastasi
(@marcoanastasi) reported
@O2 Extremely disappointed with customer service so far. Not fun to call four times and wait in a queue for an average of half an hour while on holiday - to eventually talk to someone who won't even believe that St Lucia is an actual country and that I should be able to get data here
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chesh
(@Chesh1986Mc) reported
@Lcoombes2 Since i was 17, 18 year loyal customer right here baby show me the 💰 🤑 💸 💲 🪙 @O2 @TheO2
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eryn
(@erinwithawhy) reported
Never experienced such a glitchy website @EnglandRugby thanks for the stress and disappointment @O2 #sixnations 😒😒😒😒
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Meghan Hoyt
(@MeghanH84714350) reported
@Subcora1 @O2 There was a time my account was locked, So I tried changing the password to give me access which continued for a long time after contacting support and no response, I contacted unihacksupport on insta and they got me back to my account. I think they can help you too
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John Sullivan
(@sullster101) reported
@O2 I can’t believe that the I watch isn’t compatible with a business account. It is on consumer so can only be a cost reason. This from a company that make millions of profit. How stupid and short-sighted.
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Treehk
(@Treehk2) reported
@BordersBulbs @O2 Good luck with getting help from O2. Shocking customer service.