O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10 and WA9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: St Helens, Liverpool, Skelmersdale, Wigan, Widnes, Warrington, Ormskirk, Leigh, Atherton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Total Blackout | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anne-Marie Tordoff
(@AnneTordoff) reported
@NadineDorries @virginmedia @O2 Cancelling your gym membership and then surprised when they won't let you use their treadmill? Are you really that stupid?
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Marc Thomas ⚒
(@CayHammer) reported
@NadineDorries @virginmedia @O2 ****! Oven not that ready was it. Anyway, it is the phone companies that negotiate this. You don’t help yourself much, do you? That said I think you have a chance of winning 🥔 of the year and January isn’t over! Congrats
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Sarah-Jane Shaw
(@s21sjm) reported
@O2 I have recently signed up to one of your Volt tariffs after leaving EE. For some reason the Volt options do not show on my account how do I resolve this problem
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Paul Boone 🍃💚🍃
(@PaulBoone63) reported
@NadineDorries @virginmedia @O2 Terminological inexatitude, I think you'll find. Or lie, if you prefer I dumb it down for you...
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Dr. Alan De Asha
(@AlanDeAsha1) reported
@NadineDorries @virginmedia @O2 You, my corrupt Tory friend, appear to be stupid too… a heady cocktail
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Tim 💙#JohnsonOut
(@rothwell_tim) reported
@NadineDorries @virginmedia @O2 You are full of ****
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Rafal
(@rzepka_rafal) reported
@NadineDorries @virginmedia @O2 This stupid woman is a minister in Johnson's government. I don't really need to explain why this proves that she is absolutely, ridiculously stupid, do I?
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@Monday littlestar
(@Mondaylittlest1) reported
@BorisJohnson @virginmedia @O2 British silly,hell U created Nigeria is burning, British on the run. Why can't British bring referendum to stop the hell? Or only problem U know how to create?
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James Rees
(@JamesRees_PCC) reported
@NadineDorries @virginmedia @O2 Nadine - how stupid do you have to be to be in government? Or, are you having to pretend to be this dim in order to fit in? Either way, its world beating.
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Smthsmth3000
(@smthsmth3000) reported
@NadineDorries @virginmedia @O2 May you should have proposed it to Vosafone? Legislate that roaming charges in EU are illegal ? We are bot stupid, Nadine, the charges is Tories fault! Lets vote them out!