O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: Seaforth, Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@fortis_semper) reported
@O2 Nope, I did switch the number across to O2 from Virgin PAYG but that was back in January 2022 I think. No changes to the account as I haven’t even been able to sign in recently as the texts don’t come through 😞
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𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢
(@breezymate) reported
New customer in @o2 and already having issues...
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Paul Anderson 💫🪐
(@acereject) reported
@Ginger_Tucci @O2 Drives me mental that I have absolutely no signal around Central Station radiating out about three blocks. And signal drops out significantly on the rail route around Uddingston and Bellshill.
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Vicky 💙🌈
(@VickyPaver) reported
Wonder why it’s so easy to spend money with @O2 but you need 4 hours and a degree to return an item and change a SIM to pay as you go? Keep getting passed for pillar to post with their messaging service and sit for 25-30 mins on hold on the phone to get nowhere. 😮💨😡😤
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its me maybe
(@JB007700007) reported
@365johnsonTmr @EnglandRugby @O2 I don’t dislike Farrell at 10 but he’s got into a habit of kicking in the opposition 22 even with overlaps. As a centre he’s poor. He’s not quick, certainly isn’t a carrier who’ll suck in a defence and make ground to get over the gain line. He doesn’t bring anything in that spot.
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Jay
(@join4te) reported
@O2 Day 105 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul Foreman
(@pauljames87) reported
@O2 im trying to order a 5G sim... I can only seem to order 4G sims. Could you help. Just want to move my number to a sim (currently e sim) ready for new phone.
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Elissia
(@Elissia07577506) reported
@virginmedia @TheBHF @O2 Shocking customer service after being a loyal customer for nearly 20 years have now cancelled #noloyalty
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Alex
(@nomdecuisine) reported
Pro tip: don't ask @O2 for a better deal on your current tariff. You'll end up getting your number changed without permission, and @O2 will flat-out refuse to change it back. You'll end the day not being a customer of @O2 and having to find service from another provider.