O2 outages and service status in St Helens, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 1 month ago |
|
St Helens
|
Phone | 3 months ago |
|
Skelmersdale
|
Phone | 3 months ago |
|
Liverpool
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Jason (@jasonbrownlfc7) reported from Kirkby, England@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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Kerry Owen (@KerryOw80160432) reported from Westhoughton, England@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Cara Bartlett (@CaraBarty) reported from Liverpool, England@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Ellie♐️ (@elrosevincent) reported from Liverpool, EnglandTrying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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Michael Curley (@Mcurley40Curley) reported@KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reportedo2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2
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Julie Dickerson (@JulieTessa46) reported@mattstingray @O2 I’m finding exactly the same and their response was use WiFi calling! A great help when you don’t have access and need to make a call.
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Wing Tsang (@wtsang_) reported@willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢
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JB (@ozzybn1989) reportedSignal issues again @O2 — getting boring now.
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE
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Willlyep (@willyepp) reported@O2 how are your systems so fundamentally broken? Cannot login on the app, cannot login through the website (tried incognito mode also). Been happening for months and months - surely you must be aware of this problem? How is it taking so long to be fixed!!