O2 Outage Report in St Helens, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Warrington, St Helens and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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W Woolfall D
(@OxRoloxW) reported
from
Lymm, England
@O2 keep ok here O2 network
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Westhoughton, England
@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Douglas
(@AndrewD1553) reported
@O2 hello. Im looking for some help with my account
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J
(@taIlsprite) reported
@O2 fix your service please
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Robyn
(@RlinsteadX) reported
@O2 disgusted by O2s customer service. Been a customer with them for 10 years & have spoken to 2 of the WORST employees in the past 3 weeks who were rude, shouted over the top of me and accused me of not knowing what I was talking about. Problem still hasn’t been resolved either!
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Leigh Pankhurst Fella 🇬🇧🇺🇦🇵🇸
(@LeighPankhurst1) reported
@O2 Why? It's ****. None of the apps size correctly and the battery life sucks.
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Gordon Duff
(@duff_duff5) reported
@O2 since moving to o2 I keep having issues where people can’t hear me when I call. Today all of my calls are failing. Tried contacting you online, but there’s never an agent available and I can’t phone you because my phone won’t work. Please can you give me an email for contact
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Dreamlife
(@Dreamli90001312) reported
@O2 The people of the world, we the people of Iran are in the captivity of the Iranian regime. The American and European governments condemn the Iranian regime on the surface, but support them because of cheap oil. Ask your governments not to help the Iranian regime #mahsaamini
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Amy pearce
(@gg_amy) reported
@O2 Are there any managers in your business please?????? Some bright spark has deactivated my sim after I asked for an E sim. Customer services can’t help because they are trying to send text codes to a deactivated sim. I am now left with no phone due to their incompetence HELP!!
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Will Sturgess
(@Willsturgess) reported
Thanks @O2 3 times phones been put down on me, including a manager putting the phone down on me! No one seems to want to help or get me back on contract with you! Maybe I should try a different provider who wants to help
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Jaina
(@JainaFox) reported
@O2 can you help? I asked for a new esim today for my pixel 7, it's going to take a few days to arrive, but now my signal has been completely cut off. Has someone preemptively started the SIM swap without me asking?!
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stephen wallwork
(@Scuubersteve) reported
Is there anywhere in the uk where you CAN get signal on @O2 really regret signing up with these guys!