O2 Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, Warrington, Runcorn, Liverpool, Aintree Village and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Warrington |
Total Blackout | |
| Runcorn |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Westhoughton, England
@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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W Woolfall D
(@OxRoloxW) reported
from
Lymm, England
@O2 keep ok here O2 network
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Annie💙
(@pitbull3399) reported
Awful staff running the @O2 shop in Victoria, no knowledge -just after money. What a difference at the @O2 shop on the Strand. Enthusiastic, knowledgeable & patiently answering my questions. Talked me through ordering online and where to check reviews. Finances now much lighter!
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Scott Campbell
(@scott8181) reported
@O2 @afcsooz Even when you get through you don’t get any help. I phoned 10 days ago and reported an issue. Was told it would be resolved in 5 days. Heard nothing so called today, passed around for over an hour and issue still not resolved. I’ve only been a customer for a few weeks
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Chez Lee
(@ChezzyGo83) reported
@O2 just had a call from this number 02032877808 told them straight away I was aware of the scam. I mean if you fancy giving me 40% off because I'm a loyal customer then even better lol
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MrMaths31106
(@MrMaths31106) reported
@O2 Absolutely appalled by the service my wife has received. Taken nearly 4 days to move over from one network to yours and had no signal / unable to make calls and texts. On the phone for over 6 hours and broken promises and lies! Little compensation so PAC requested #Shocking
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ANIA GABB
(@aniagabb) reported
@O2 please help I’ve been cut off from my data because of my spend cap. I need this lifted
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Nicola Farquhar
(@DanceSacks) reported
@O2 Huge thanks to Max at your Newcastle store who was such a huge help today sorting a new phone/contract despite a few complications we threw his way all done with a smile nothing was too much trouble
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𝙋𝙚𝙩𝙚𝙧 𝙍𝙖𝙮 𝘼𝙡𝙡𝙞𝙨𝙤𝙣
(@PeterRayAllison) reported
I first went to @O2 in Derby and it was there that problems started. I had to explain to the sales assistant several times that I was after a basic mobile phone, as they repeatedly showed me smart phones. Eventually, they understood, but had to go into the back of the shop.
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ANIA GABB
(@aniagabb) reported
@O2 please help. I cannot access my data and I need this for work
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Jennie Stickland
(@jensneddys) reported
@O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!
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Dan Lodge
(@DanLodge4) reported
@O2 Year by year signal strength is getting worse!