O2 outages and service status in St Helens, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Jun 20, 1:18 PM GMT+1.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent O2 outage reports came from the following cities: Skelmersdale, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale
|
Phone | 18 hours ago |
|
Liverpool
|
Phone | 1 month ago |
|
Liverpool
|
3 months ago | |
|
Wigan
|
Phone | 4 months ago |
|
Wigan
|
Total Blackout | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Myles Hampson (@Mhamp84) reported from Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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THORNx (@ImTHORNx) reported from Liverpool, England@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Nathan Hodson (@NathanHodson111) reported from Birkenhead, England@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Mags (@MagsLanders1) reported from St Helens, England@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ᗪᗩᐯE (@Jaxstad) reported@O2 has the worse customer service…. Ever! Automated service is toilet.
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Ben (@Ben91530293) reported@TomTugendhat @O2 Thought it was just me.. Kent is like a black hole when it comes to phone signal.
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@O2 absolutely crap service! We have been without mobile service for days in NN14! Will we be getting a refund?
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Barbara Richardson (@Barbara25122320) reported@TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?
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Mr H (@silestanix) reportedFantastic @O2 you guys just get better, still can't call or message out here and it's an emergency situation... Cancelled direct debit today. Until you guys can compensate me for this ****** service, bill will not be paid. Seeing as I've had no calls service etc, that's fair.
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fell (@fellbytheway) reported@TomTugendhat @O2 @EE is that a government issue or the network provider lack of investment ?
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A Rintsie (@arintsie) reportedAny idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs
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James (@James62876216) reported@TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?
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Mary ✌🏿🇺🇬 (@MaryxSSS) reported@O2 just some feedback - your blue Monday offering is terrible not a fan of spin the wheel. Can you change back the offering or ask your partnerships team to find better quality partnerships?
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!