O2 outages and service status in St Helens, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in St Helens come from postal codes WA10 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 20 days ago |
|
Skelmersdale
|
Phone | 21 days ago |
|
Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
4 months ago | |
|
Wigan
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
-
grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
-
-
Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
-
Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
-
Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
-
Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
-
-
James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
-
James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
-
James Danson® (@james_danson) reported from Seaforth, England@O2 why doesn’t the help chat work on the app??
-
This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
-
Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
-
James Danson® (@james_danson) reported from Kirkby, England@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
-
Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
-
Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
E Charles (@ecsg1798) reported from Liverpool, England@O2 Hello I've an issue with my account and payment
-
Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan (@Al_the_bass) reported@CherryBooBopper @O2 Well that's one way of reducing customer complaints!
-
the original Grumpy *** (@GitGrumpygit) reported@miniblob_dnr @LUDENClassics @O2 I’ve never had a problem, switched from Vodafone 6yrs ago as they wouldn’t let me pay my bill
-
AntoineDuBridge (@RopaingTamack2) reported@Cm1Sam @EnglandRugby @O2 lmao, Dupont is more a man than *******, ******* talks **** then acts like a ***** when he's getting payed back Dupont has some trophies, somes accolades ******* won't ever have even in his dreams
-
Aarti (@aartik13) reported@O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.
-
John Burrows (@John34968211) reported@O2 Any one else having problems dealing with you @O2 Over 2 months my daughters phone hasn’t been able to receive or send I or text messages Don’t seem to care Tried to escalate complaint But complaint form don’t work
-
H3Cryptocrypto (@H3Cryptocrypto) reported@nokaysports @EnglandRugby @O2 Stupid made up rule just like all blacks, he could pick them for extenuating circumstances
-
Aarti (@aartik13) reported@O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.
-
tintinuk (@tintinuk_orig) reported@nemgp @O2 Clearly O2 is running out of money and has stopped spending money to maintain their network. The service is collapsing
-
Gem mills (@Gemmagems1503) reported@O2 having problems removing my amazon prime extra from the app. Please help. It's grey out so wont let me.
-
💫 (@sammarshall200) reportedBeen a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!