O2

O2 Outage Report in Atherton, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Atherton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Atherton, Borough of Wigan, England 10/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Atherton, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Newton-le-Willows, Manchester, St Helens, Skelmersdale, Wigan, Bolton and Moss Nook.

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City Problem Type Report Time
United KingdomNewton-le-Willows Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomSkelmersdale Internet

Community Discussion

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O2 Issues Reports Near Atherton, England

Latest outage, problems and issue reports in Atherton and nearby locations:

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • GeoffreyClewes Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • lindsdaniels Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • mathew69 Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelmcnamee rachel adey (@rachelmcnamee) reported

    @O2 the absolute worst network signal I have ever encountered recently

  • liz_mcwhirter Liz McWhirter (@liz_mcwhirter) reported

    @O2 @GoodThingsFdn @virginmedia Everyone should be connected especially O2 customers!!! Just spent best part of 2 hours on telephone to customer services due to problem with service which has been ongoing from October. Solution send me a txt every 48 hours to let me know problem still ongoing. #O2

  • JC_CQ John Chambers (@JC_CQ) reported

    @O2 I've chatted to your less than impressive customer service team 4 times in 4 days regarding an issue moving a phone number to O2. Can someone contact me to resolve this please?

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported

    @O2 I'm afraid to say it doesn't help lol

  • phorenzik Stu (@phorenzik) reported

    @O2 Just waited over an hour to get through to someone, who immediately put me on hold, then hung up after half an hour. I've dealt with some truly awful companies in my time and you're DEFINITELY up there with the worst. Time for me to ratchet things up

  • cjenscook Chris Cook (@cjenscook) reported

    Hello @O2 Is there any way of contacting you to increase my spend limit? The 8002 number is not working and the chat is busy? Since it's MY spend limit not yours, an increase within YOUR limit should not really require any human input should it?

  • yesthisisross yesthisisross (@yesthisisross) reported

    Hey @O2 is this acceptable? All over Glasgow I struggle to get any signal. At what point can it be determined that you’re failing to provide a service?

  • NicolaC53888654 Nicola Collins (@NicolaC53888654) reported

    @YVconcerts @Melanie43654192 @O2 Just called again Young Voices #YVConcerts no answer this time, abysmal service! #O2 please intervene!

  • traceysexgf Traceys Ex Gf 🪳 (@traceysexgf) reported

    @foodiechris @O2 IM DEALING WITH THIS TOO it’s driving me crazy no signal for days

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 No signal for 3 days now at Cm94bq please help will there be refund ?