O2 outages and service status in Risley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (71%)
- E-mail (14%)
- Total Blackout (14%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 13 days ago |
|
St Helens
|
Phone | 14 days ago |
|
Skelmersdale
|
Phone | 15 days ago |
|
Manchester
|
Total Blackout | 19 days ago |
|
Manchester
|
24 days ago | |
|
Bolton
|
Phone | 27 days ago |
Community Discussion
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Alexander Robinson (@atlr) reported from Manchester, England@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lynnbo (@Lynnbo5) reported@O2 if i have 7 days to change my mind on a phone purchase online, why have i just been told, after less than 24 hours, that you are not able to cancel the order? The phone has not despatched.
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Richard Raanes (@rraanes) reported@O2 Trying to pay my bill Online, on the app and it fails as your systems are poor. Went all the way to my local store in Glasgow to be told they cannot accept a payment. #o2
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BAMMBAMM57 (@Bamm_Bamm57) reported@O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone
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James Champion (@JCAChampion) reported@O2 even with full signal on 4g and 5g your network is so slow you would think I was using dial up. As soon as I can im leaving your network
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lindsey robson (@linzosmalingos) reported@O2 I keep receiving login requests by emails from various places across the country, pretty much every day/early hours. I've got MFA set up and know my account is secure but what can I do to stop this happening please?
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Richard Raanes (@rraanes) reported@O2 Why does your website or app not work? As for shops taking payment. Why not? That's ridiculous! Poor service. Get things sorted before I migrate.
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Carto Crazy aka Jeff Owen, Swindon #Rejoiner Woke (@MapdraughterUK) reported@O2 :- it is a disgrace that central Swindon is not covered by 5G and that 5G+ is only useable outdoors in selective parts of the town centre. Worse, since you started to migrate to 5G parts of my house in Old Town, Swindon are dead zones. A premium rate demands premium service.
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Steve (@Swabsy1810) reported@O2 @CliveDaviesUK @O2 it’s just the same here in SK6 1PG area so many places where no signal or usable data. This is a relatively affluent area but your provisions are shocking
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LE Graphics (@legraphics) reported@O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?
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Ryan O'Donnell (@iamryanodonnell) reported@O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.