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O2 Outage Report in Risley, Warrington, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, and Wigan.

CityProblem TypeReport Time
Manchester Total Blackout 3 days ago
Manchester Phone 10 days ago
Manchester Phone 11 days ago
Manchester Phone 16 days ago
Bolton Phone 19 days ago
Manchester Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • lucemets
    Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • lizkellettuk
    Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • asid21
    A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • TimPartridge2
    {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • J_P_Green
    John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • dondon_w
    Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • suemcgran
    Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • HeyThereItsMoon
    Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • Hoiskiez
    Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • Duncan_Lewis
    Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • bluemoo17
    👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • Caolan1987
    Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • simonrharper
    Simon Harper (@simonrharper) reported

    @O2 sent you a DM as can’t hold on line to customer services any longer as I have a life Regards Simon

  • Sarj007
    Sarj Mistry (@Sarj007) reported

    As far as #CustomerService goes @O2 have to to be the absolute worst I have ever seen Believe me, I've worked in customer services for 25+ years It's beyond shambles A bunch of absolutely incompetent people, every single one of them

  • olisquiress
    Oli Squires (@olisquiress) reported

    @thedogman_918 @ThreeUK @O2 O2’s service (at least where I am) are awful having been with Three before. Cannot wait to leave them

  • mrschappers1
    Alison Chapman (@mrschappers1) reported

    @thedogman_918 @ThreeUK @O2 My eldest had a similar experience. It took him phoning to cancel to actually get a decent deal. Appalling customer service leading up to that

  • UniqueImageP
    UniqueImagePhotography (@UniqueImageP) reported

    @jclocksmiths @Apple @O2 How stupid!! When I asked the guy if we got a voucher in return for recycling, he laughed and said ‘no, nothing’. Id have expected a £20 voucher to put towards a new one. As an incentive! Missing a trick there!

  • kevin_o1975
    Kevin Oh (@kevin_o1975) reported

    @O2 can a real person please message me, i want to cancel my airtime plan, but struggling.

  • lfjbd
    Liam (@lfjbd) reported

    @O2 hi how do I activate my volt benefits? Every time i go through to the already a customer bit it takes me to join virgin media but i am already a customer!

  • exRVN4240
    4240Bex 🐜 |🏹🍸 (@exRVN4240) reported

    @thedogman_918 @ThreeUK @O2 Bad isn't it. Had been with Orange (now EE) years, asked if they could offer me a better deal as I may need to move to another company if not, they just said 'oh ok, fair enough'!!

  • Jeffmw1
    Jeff Wheeleree (@Jeffmw1) reported

    O2 phone and text service has been shocking in my area (GU35 8..) for last couple weeks. Apparently faulty mast. Lots of local folks complaining on FB, WA and Twitter. How long does it take @O2 ?

  • Rune_wolves
    Rune. 🖤 (@Rune_wolves) reported

    @subrugbylad @O2 All I wanted to do was change a payment date. They said they did it but didn’t. Now going back on their word that they moved it. It’s not the money. It’s the being lied to. Awful awful service !!