O2

O2 Outage Report in Risley, Warrington, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Risley, Warrington, England 01/23/2026 08:00

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Risley, Warrington, England

The most recent O2 outage reports came from the following cities: Altrincham, Manchester, Wilmslow, Bolton, Northwich, St Helens and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomManchester Internet
United KingdomWilmslow Phone
United KingdomManchester Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • mrusmanhussain USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • BlennerK Kathryn Blennerhassett (@BlennerK) reported from Manchester, England

    Hello @O2 is there a problem with the network? My calls aren’t going through.

  • TourdeMancBloke Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • CherylManley14 Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

  • PerryClaire27 Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • mathew69 Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Megbal10 Megan Fish (@Megbal10) reported

    @O2 I am an O2 customer. Bought a SIM card for £30 to use in Ireland whilst visiting my sister last week and it did not work at all. SO disappointed. Landed up buying a local sim and topped it up with data. I still have the slip and SIM card. Can I please return it for a refund?

  • DJ_Bugaloo Big SCOOP (@DJ_Bugaloo) reported

    @O2 are awful spent the best part of an hour on the phone to them to sort out a bill. For them to charge £56.10 for a contract I’m not even in

  • gooseynash Nash (@gooseynash) reported

    @O2 My phone number still hasn’t tanagers over and it’s been 6 days. This is ridiculous! Someone needs to call me with an explanation tomorrow before I cancel my contract and go else where.

  • Booksandpictur1 Janine Booksandpictures (@Booksandpictur1) reported

    @O2 I gave my PAC details on Thursday afternoon to Virgin MEDIA. My number has still not ported. Can you help?

  • Prendo93 CP (@Prendo93) reported

    @Daniel_Bugg @O2 wouldn’t have this issue at giffgaff

  • tomyandell Tom Yandell 💙 (@tomyandell) reported

    @O2 they don't, my sim is not active for the second time in two days, only this time your support can't work out how to fix it. Now I have to go to your store to get an esim - why can't I get this online?

  • Victoriiaem1ly VictoriiaEmilyy 🦋 (@Victoriiaem1ly) reported

    @O2 why is the service been so intermittent for the last few weeks?!

  • JoolsVoiceOver Jools Voice Over ♿️ (@JoolsVoiceOver) reported

    @O2 I signed an 18 month CONTRACT with @virginmedia which included an O2 deal £10 monthly paid separately second month and you have increased my payment I said keep it at £10 you said no I said cancel it then and you said that would be breaking the CONTRACT and would cost me

  • PatersonKirsty Kirsty Paterson (@PatersonKirsty) reported

    @O2 Hi You’ve charged me for Disney+ twice in my bill this month yet I do t have it even activated in my account? Can someone help?

  • chrisold9 chris old (@chrisold9) reported

    @LekhaniChirwa @ThreeUK I am having the same problem and I am with @o2. my phone is unusable at times