O2 Outage Report in Risley, Warrington, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Risley, Warrington, England
The most recent O2 outage reports came from the following cities: Manchester, Warrington, Skelmersdale, Altrincham, Wilmslow, Bolton, Northwich and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Altrincham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Fisher
(@flicfisher81) reported
@O2 is anyone actually going to take responsibility for the total lack of customer service and respond to any email, call or DM! Thought not.
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Grev Williams is going to Mars
(@JusticeTrousers) reported
@O2 I'm a customer of many years stuck on hold trying to speak to someone as I am thinking of leaving you after the ludicrous 13.4% increase in my phone bill. Is the music and it's shocking audio quality designed to discourage callers? 20 mins of distorted racket so far.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 Today is the 7th working day since I made the complaint and I’m not overly hopeful of any kind of resolution if I’m honest
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TEESH🤍
(@LeonieTee__) reported
Paying insurance on a phone I no longer own. @o2 are actually teefs. Can’t remove it without calling. Never answers the phone like wth
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chels ❤️🩹
(@chelsea15195152) reported
@O2 can you help me? I’ve had trouble paying my bill due to an issue on your end. I’ve called, emailed, messaged and been to an o2 shop and had no help. Everyone I’ve spoken to has said because I took it out online it has to be payed online, but how can I do that when it will not
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❥
(@Niaa_x) reported
so @o2 customers can’t access @MercedesBenz me app. Please o2 tech team fix this asap! 😩
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Paul Scott
(@EyeballPaul55) reported
My phone is up for a upgrade really hoping the Honor Magic 5pro will be on @O2 can't see it on website really don't want to change network 😬
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jeddy da costa
(@Raf_fariada) reported
@O2 why is o2 priority not working I need @sza tickets !!! 🥹
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Rob T
(@welshapplefan) reported
@O2 still awaiting an acknowledgment of my complaint. I’ve now emailed your CEO twice. The lack of customer service for someone raising a complaint with your organisation is flabbergasting.
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Rebecca Kania
(@RebeccaKania94) reported
@O2 How can I log a formal complaint with you. I've been without any mobile data for at least 3 weeks already with an update given today saying the next update will be 25th April!!! This is completely unacceptable and I should not have to pay for a service I am not receiving