O2 Outage Report in Risley, Warrington, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Risley, Warrington, England
The most recent O2 outage reports came from the following cities: Manchester, Wigan, Warrington, Skelmersdale, Altrincham, Wilmslow, Bolton and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Phone | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
-
Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
-
Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
-
Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
-
Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
-
Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
-
Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
-
Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
-
Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
-
Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
-
nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
-
Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
-
@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Joshua Halliwell
(@Halliwell80UK) reported
@O2 You also incapable of closing accounts and keep billing people! Instead of chasing new customers you need to review the capability of your colleagues because you’ve treat me appallingly and still not resolving issues
-
Lew
(@lewisdarts180) reported
@Robhodson44 @O2 My mrs is with o2 and her signal is ******* shite!
-
emma kehoe
(@e_kehoe) reported
@O2 I’m leaving 02 and am taking my number but you’ve deactivated the number on your network a day before it will be activated on my new phone. Extremely frustrating when I have some important calls/texts coming in which I can’t receive.
-
Bonko
(@colbal1) reported
@O2 Great that you are investing in 5G but I can hardly even get a phone signal never mind data indoors in a Glasgow suburb. O2 says signal fine but three households near me are all the same
-
LadyLeveret © ™
(@LadyLeveret) reported
Nice one @O2 ... You have just made me EVEN MORE angry with your response. What IS it with these companies?? They are COMPRISING MY identity with documents that they have had for THREE years yet won't help me 🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Karen Harvey
(@KarenHa82677464) reported
@O2 the holiday voucher link not working, it won’t let me enter
-
Liam
(@liamw_1992) reported
@O2 Right first of all I’m absolutely furious. I paying £51 a month for a iPhone 13 ProbMax and I’ve had it for a month and I’ve had nothing but problems. In my frustration I’ve even cracked the back of the iPhone. I’m disgusted by your lack of signal.
-
Katie
(@LondonKT) reported
@O2 Already tried everything on the list. I’ve been here 3 weeks and there hasn’t been 1 day where it’s worked properly. Soon as I leave my flat it’s beyond slow/doesn’t load anything.
-
Danielle Madden
(@maddenstravels) reported
@O2 @SaBrky I’m having the same issue, can’t even get into the network and when I do nothing works! I’ve tried all the tips but no luck
-
Jen Peers
(@JenPeers290882) reported
@O2 emailed a formal complaint 2 days ago, my phone is still turned off in error and bills being charged, no phone call yet or email response, need to escalate to @financialombuds