O2 outages and service status in Risley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (67%)
- E-mail (17%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 14 days ago |
|
St Helens
|
Phone | 15 days ago |
|
Skelmersdale
|
Phone | 16 days ago |
|
Manchester
|
Total Blackout | 20 days ago |
|
Manchester
|
25 days ago | |
|
Bolton
|
Phone | 28 days ago |
Community Discussion
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Mario Alghatta (@malllmallll) reported from Manchester, England@O2 terrible service from you guys today. Thanks for the inconvenience...
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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🌸Shelo🌸 (@Shelo_Mrs) reported from Bolton, England@O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Walker (@rickgwalker) reported@O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?
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joe ♞ (@ComradeAzul) reported@O2 hi do you have a customer service email please?
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Steven Lynn (@StevenL24817437) reported@O2 Formal complaint - Business account . All 3 numbers failed simultaneously - no data, calls or texts. Left stranded, couldn't get an Uber or check bank accounts. Now you've tried to take £394.14 when my usual bill is £116 and spend caps are in place. Your complaints form is also broken. Disgraceful service. #O2
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Mark Steele (@ManovSteele) reported@O2 Hi - I am having same issue as this previous customer - I am unable to select a store using click and collect for a phone upgrade.
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Lewis Byers (@lewisbyers92) reported@O2 It’s not a fault, your service is just pants mate.
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iz (@iz__zy) reported@EnigmaAkila @O2 I’ve had the same issue
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Ryan O'Donnell (@iamryanodonnell) reported@O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.
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Shauney Connor (@toryshaun) reported@TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!
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purple jay💛💙💛💙 (@jayrodgerson) reported@O2 why is it so hard to do anything on your app. It's embarrassing that your app is so bad
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donna williams (@DLWilliams1612) reportedIs there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.