O2 outages and service status in Risley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 26 days ago |
|
St Helens
|
Phone | 27 days ago |
|
Skelmersdale
|
Phone | 28 days ago |
|
Manchester
|
Total Blackout | 1 month ago |
|
Manchester
|
1 month ago | |
|
Bolton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, England@O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England@BruceDevlin @O2 Has she maybe assumed data protection issue
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Claire 🖤 (@PerryClaire27) reported from Manchester, England@O2 sort your **** signal out, £70 a month for this bullshit
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Kerry Owen (@KerryOw80160432) reported from Westhoughton, England@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Myles Hampson (@Mhamp84) reported from Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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C Kelly (@WriterCkelly) reported@O2 I tried everything including calling your customer service but I've purchased elsewhere because your call centre could not help me either.
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MissNads22 🇱🇨💋 (@MissNads22) reportedMy coverage with @O2 is absolutely shocking and has been for weeks. Can barely connect outside of my own home. Can't even login to my O2 to complain because theres no bloody coverage
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Harry Craig (@HarryMCraig) reported@O2 I haven’t had a single bit of mobile phone signal for the entirety of my journey from central London to Berkshire today, or indeed for the whole of this week. What is going on???
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Tango&Cash (@TangoNcherry) reported@O2 hi I cannot use priority app. It doesn't login. Says there's a problem. I tried switching network and I uninstalled the app. Still doesn't work.
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Alwyn Williams (@AlwynLFC) reported@EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******
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Red_Army (@MUFC_Red_Army_) reported. @O2 What's the bloody point of having your satellite connection option when it never works.
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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louise (@louiseomac) reported@O2 hey o2 wanna sort your customer services team out just been hung up on after being on hold for an hour. Tried the online chat been on there for 4 hours and noones helping they just keep leaving the chats before even saying anything piss take
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NigeH64 (@nige_h64) reported@Colezinhoo @EnglandRugby @O2 Slowing ruck speed is vital. Even now, when I think he needs time away following awful injuries, T Curry does this better than anyone. For the Lions, he also attacked. Is it that he's shackled by England to only plan the defence?