O2 Outage Report in Risley, Warrington, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Risley, Warrington, England
The most recent O2 outage reports came from the following cities: Bolton, Manchester, Wigan, Warrington, Skelmersdale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Bolton |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Sue McGranaghan
(@suemcgran) reported
from
Manchester, England
@oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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John Hallam
(@JohnAHallam66) reported
from
Manchester, England
@o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Jon Nutten
(@JonNutten) reported
from
Salford, England
Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Charlie
(@oneladyshow) reported
from
Salford, England
@MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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{{{Tim}}}
(@TimPartridge2) reported
from
Manchester, England
@O2 please cancel contract for my number. That’s you notified.
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Southon
(@MikeSouthon) reported
@o2 I have a conundrum - I have a business account with you but cannot buy a new iPhone without calling Customer Service (and waiting 30+ minutes). Went into my local store and they can’t help me. Any suggestions?
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Nutty Star
(@Nuttystar83) reported
Need to shout out Kris (and Sam) from @O2 Recycle. No-one else in o2 / o2 recycle helped me with an issue that was caused by o2. But Kris did. And honestly, I think he should be the customer service trainer for everyone in the UK. That's all.
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Dave Sharples
(@dsharples) reported
@O2 I keep getting calls from your Indian sales team offering me a better deal on my O2 contract … despite me never being an O2 customer. (I was Cellnet last millennium) I’m fed up of asking for my details to be removed and being ignored
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carolyn
(@carolyn42131974) reported
@O2 phone lines keep going dead on me and no one replies to DM's been waiting 3hrs now. I have been with O2 3 weeks and customer service is poor.
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Mrs Duff
(@MrsDuff21) reported
@O2 can’t find a custom service email address for help with recent data issue. Can you please advise on where to contact? Thanks
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Fraggle
(@Fraggle05) reported
@O2 very unhappy with your customer service. I keep trying to sort issues and I am getting absolutely nowhere. Was refused to make a complaint on the phone and told a manager would call back in 24 hours 3 days ago and surprise surprise no call. Absolutely shocking
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Shanna Nyekete
(@shannantt) reported
@richardbranson @O2 @VMO2News I am appalled by the way O2 has handled my claim.I am not happy because I have been misinformed misled and defrauded of my phone. Please help so that my case can be solved.
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Macula
(@The_Macula) reported
@O2 when your support line tells you to get the app, & hangs up on you, & the app won’t connect to support staff, and trying to call back after misinformed staff screwed up your order. Do I just call my bank and tell them to stop paying you? Or do I have to raise it with @Ofcom?
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Joren K
(@tipso_calipso) reported
@O2 So it finally loads on the page and it's been rejected twice in a row. The 'start a conversation' in My O2 doesn't let you speak to a real person either. How the hell do I give you a PAC code when your system for accepting them doesn't work and you can't speak to any people?
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Reema
(@Reemaf23) reported
@O2 Hi, I’ve spoke to to customer services twice and sent texts to the numbers I was given to get the credit I was told I would get. I still haven’t received the credit. Kindly apply the credit to my account. Thank you.