O2 outages and service status in Risley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
8 days ago | |
|
Manchester
|
Phone | 8 days ago |
|
Manchester
|
Phone | 2 months ago |
|
St Helens
|
Phone | 2 months ago |
|
Skelmersdale
|
Phone | 2 months ago |
|
Manchester
|
Total Blackout | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Doctor Bass (@Dr_Bass) reported from Manchester, England@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Tony R (@TourdeMancBloke) reported from Manchester, EnglandAnyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England@BruceDevlin @O2 Has she maybe assumed data protection issue
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Claire 🖤 (@PerryClaire27) reported from Manchester, England@O2 sort your **** signal out, £70 a month for this bullshit
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USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, EnglandPathetic service at @O2 moving networks over 20 years
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Nic & Jack (@Nic05508801) reported from Bolton, England@O2 Doesn't surprise me, your service is shocking!!!!!
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Kerry Owen (@KerryOw80160432) reported from Westhoughton, England@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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amy simpson (@amy_jo_23) reported@O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out
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Joyboy 🌞 (@hxlds) reported@O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf
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GW 🔰🏴 (@GW_Mktg) reported@O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help
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Nicole Black (@Nicole_90xx) reported@nickrenshaw5 @O2 @ajgbarnes I've got an issue last couple of days and never had a problem seems to be issues in certain areas they need to get this resolved it's messing things up
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alaw mot (@SimonTa44447286) reportedWhats point of having an app if it doesnt work @O2
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Hari Ramanathan (@sandrokottos) reported@pammy67 @O2 Hi Pam. I'm currently experiencing this exact problem. Were you able to resolve it? :)
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MUFC Chatter (@mufcchatter) reported@O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!
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Jack Woods (@Jackwoods2020) reported@Welchy @O2 Mate used to be the bollox the last 2 weeks barely get any signal ******* anywhere
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john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield