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O2

O2 Outage Report in Risley, Warrington, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, and Warrington.

CityProblem TypeReport Time
Manchester Phone 5 days ago
Manchester Phone 7 days ago
Manchester Phone 11 days ago
Bolton Phone 14 days ago
Manchester Phone 15 days ago
Manchester Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • Hoiskiez
    Matt (@Hoiskiez) reported from Salford, England

    @MikAlexH @Chris_Stroud @O2 Yep totally agree! Can never get online in Manchester City centre even when it says I have 4G signal ... annoying!

  • lucemets
    Lucy Metcalf (@lucemets) reported from Salford, England

    @o2 Do NOT use #o2recycle it’s an absolute CON! I sent my perfect condition iPhone 7 to them on an offer of £115, only to recieve a revised offer today of £57 because they claim the screen is now cracked. It’s not their problem though apparently, I should speak to Royal Mail...

  • Eclipse12002
    Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • lizkellettuk
    Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • HeyThereItsMoon
    Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England

    @O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥

  • asid21
    A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • dondon_w
    Donna (@dondon_w) reported from Manchester, England

    @craigrookleeds @O2 I need my network because this contract ends tomorrow ffs

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • Duncan_Lewis
    Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • bluemoo17
    👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England

    @O2 my code will.not copy! Help

  • suemcgran
    Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • Caolan1987
    Caolán Colton (@Caolan1987) reported from Manchester, England

    ******* sick of @EE and their pathetic signal. I pay FAR too much for this shit service. Contract up in January...@O2 talk to me....

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • J_P_Green
    John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kendall1tau
    Ori (@kendall1tau) reported

    @O2 Please can you help, bought iphone XS @giffgaff it should be unlocked, however it's locked to O2 network (OK with Giffgaff sim). @giffgaff just can't seem to unlock the device to allow use on all networks. Realise its a big ask but is there anyway you can help me ? Thanks.

  • harrop_les
    Les Harrop (@harrop_les) reported

    @O2 how can I get a copy of my October airtime bill, previous bill link on website not working

  • SimmyPari
    Simmy Pari (@SimmyPari) reported

    @O2 APPALLING SERVICE from your customer service team!!! Took 2 contracts & regretting my decision big time! Ported my number and I'm still able to use it on my old phone?? Sort it out 02! I'm not paying you for the 1st month!!

  • theungoliant
    Adam Kay (@theungoliant) reported

    @O2 You know what I’ll go through normal support. This is like getting water from a stone.

  • EricDelmore
    Derek Elmore (@EricDelmore) reported

    @O2 So it’s just a piss poor offer. Have a free McDonald’s but not from the dozen or so nearest branches.

  • shanfarms
    SHANFAR M S (@shanfarms) reported

    @O2 very disappointed. Purchased a new phone contract for my wife’s birthday only reason being the next day delivery offered by O2. Though I received the phone as promised it’s of no use due to fraud monitoring dpt blocked the network. Embarrassed…10 working day wait? Really!!!

  • RichardMichie
    RichardMichie (@RichardMichie) reported

    @O2 No. I keep telling me my tariff is due to update on Dec 4th and do I want to cancel? No I need some more data before the tariff change as I've got none. Please help your system isn't working.

  • NathanJames
    Nathan James (@NathanJames) reported

    Come on @o2. Tried your chat service THREE times and got disconnected. Then tried calling only for the automated service to say “bye” and disconnecting. This isn’t good customer service.

  • MrGaggies
    GJ (@MrGaggies) reported

    @O2 Don’t use this company customer service is a nightmare worst decision signing up

  • lewisuzzell
    Lewis Uzzell (@lewisuzzell) reported

    @O2 @campusprjo Can you help me give you a pac code please. There is a 30 minute wait and no online form to fill in which most companies provide