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O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • 75% Phone (75%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.

CityProblem TypeReport Time
Manchester Phone 24 days ago
St Helens Phone 25 days ago
Skelmersdale Phone 26 days ago
Manchester Total Blackout 30 days ago
Manchester E-mail 1 month ago
Bolton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • goughy84
    Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • CherylManley14
    Cheryl Manley (@CherylManley14) reported from Manchester, England

    @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    Avoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel

  • lindsdaniels
    Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Matt_Aspden
    matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • itspaulactually
    Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • aflanagancarter
    Amy Rowland (@aflanagancarter) reported from Manchester, England

    @O2 what is with no service in Manchester?! So bad and un safe!

  • WesleyTwiterD1
    WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • TheImageDarlin1
    @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • OliverBanks
    Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @O2 Worst telecoms company you could ever have the misfortune to deal with

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • JMcKnighty
    ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Question for @O2 : how can I be on your Ultimate package in central London and still have literally no usable data? The phone shows signal, but data traffic is effectively zero. I’ve tested the other three UK networks in the same locations and they all work perfectly. What exactly is wrong with your service? As you can see it connected to you do no data traffic? Why?

  • Daveswift24
    Dave swift (@Daveswift24) reported

    @O2 @ALADDIN_1978 Poor signal in the L24 halewood area

  • smudge90210
    smudge90210 (@smudge90210) reported

    @O2 your call centre is awful! Trying to upgrade to a new O2 phone but being made to buy out of my sim only O2 contract but staying with O2. The foreign call centre can’t understand this

  • kaznyemh
    Mick Johnson (@kaznyemh) reported

    @dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • Aek366
    AE (@Aek366) reported

    @cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks

  • missingSanremo
    mi manca Sanremo 🎶 (@missingSanremo) reported

    @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

  • altrinchamhq
    Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported

    I've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage

  • Peace211858581
    KUMB21⚒️ (@Peace211858581) reported

    @BasilTheGreat Yet @O2 keep putting their prices up but the service gets worse? 😔🫣

  • BeaLittlMonster
    Beatrice (@BeaLittlMonster) reported

    We’ve tried absolutely everything to buy two tickets for the opening night of @ArianaGrande in London. We’ve even contacted the @O2 to ask about accessible seating, as my girlfriend have a disability and the Nimbus Card, but we haven’t been able to get any help or clear guidance