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O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Risley, including 1 direct report.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • The most recent signal from this area was received Apr 21, 10:20 AM GMT+1.
  • 80% Phone (80%)
  • 20% Total Blackout (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, Bolton, and Wigan.

CityProblem TypeReport Time
Manchester Phone 21 hours ago
Wilmslow Phone 13 days ago
Manchester Total Blackout 21 days ago
Manchester Phone 28 days ago
Manchester Phone 29 days ago
Manchester Phone 1 month ago

Nearby cities with recent reports

Manchester

1 recent signals

21 hours ago

Community Discussion

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • shaunyg1985
    Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @O2 Worst telecoms company you could ever have the misfortune to deal with

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • PerryClaire27
    Claire 🖤 (@PerryClaire27) reported from Manchester, England

    @O2 sort your **** signal out, £70 a month for this bullshit

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • gerwyn
    Gerwyn (@gerwyn) reported from Manchester, England

    @Allan2111272 @O2 It was so atrocious that their own network app couldn’t work

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    Kinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

  • Nic05508801
    Nic & Jack (@Nic05508801) reported from Bolton, England

    @O2 Doesn't surprise me, your service is shocking!!!!!

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

  • mbaron71
    Matt F (@mbaron71) reported

    @O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.

  • clairelkennard
    Claire Kennard (@clairelkennard) reported

    @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

  • Miss_Keefe
    miss K (@Miss_Keefe) reported

    @O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.

  • marciabigg
    Marcia Bigg (@marciabigg) reported

    @O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

  • julsbvby
    AP. (@julsbvby) reported

    @O2 can I get help. I send this query two days ago and nothing yet. I have dm’d also nothing.

  • Roxannedkgg
    Roxanne (@Roxannedkgg) reported

    @O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway

  • MikeModelsky
    Michael “Mecha” Modelsky (@MikeModelsky) reported

    Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely