O2 outages and service status in Risley, England
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- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone and Total Blackout.
- Phone (75%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 12 days ago |
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Total Blackout | 20 days ago |
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Phone | 27 days ago |
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Phone | 28 days ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, EnglandGetting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Sherwin Clark-Assoon (@TwoEyedGovernor) reported from Manchester, EnglandAs soon as my contracts up @o2 it’ll be the last day you’ll ever get any money from me been with you guys for 10 years and you kick people down when they’re on their knees.
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Alastair (@alid7997) reported from Manchester, England@O2 why is your signal in Manchester so, so ****?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James (@jameshullfc) reported@O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years
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Andy Downman (@Andydownman) reported@O2 I’m not an O2 customer!
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Laurabarr40 (@laurabarr39) reportedI’m sick of having hardly no signal and 4G doesn’t work properly! If nothing changes I’ll be cancelling my contact @O2 😡
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Alan Roberts (@AlanRob68902430) reported@EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you
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Vikki (@Rocky_Horror17) reported@O2 Can you tell me how I can speak to customer service based in the UK please
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.