1. Home
  2. Companies
  3. O2
  4. Risley, England
O2

O2 Outage Report in Risley, Warrington, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, and Wigan.

CityProblem TypeReport Time
Manchester Total Blackout 4 days ago
Manchester Phone 11 days ago
Manchester Phone 12 days ago
Manchester Phone 17 days ago
Bolton Phone 20 days ago
Manchester Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • oneladyshow
    Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • pammie02
    Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • pathookway
    patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • bolgamy
    sarcastic bastard (@bolgamy) reported from Manchester, England

    For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • adele_1983
    •d e l• (@adele_1983) reported from Manchester, England

    @carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • _chris_a
    Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • TrickyLad
    Richard Kirkham (@TrickyLad) reported from Manchester, England

    just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔

  • adele_1983
    •d e l• (@adele_1983) reported from Manchester, England

    @EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

  • 305WA12
    WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • JennaHorridge_x
    Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England

    Why is the signal for @O2 in @manairport shocking & has been for days! 😠

  • jordanbuckley92
    Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • Archaonday
    Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • michelle2570
    Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • thejimirving
    Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • MKTINGW1Z
    Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _cjfp
    Chris Putt (@_cjfp) reported

    @O2 I really REALLY can't believe how poor your signal and dataspeed is in Winchester, it's been awful for a few years now and you really need to sort it

  • JackParkerNo1
    Jack Parker (@JackParkerNo1) reported

    @O2 @GoodThingsFdn @virginmedia I SAY AGAIN..SORT YOUR EFFIN 4G SIGNAL ISSUES OUT OR DISCOUNT MY TARIF OR BILL.....I AM NOT GETTING THE 4G I AM PAYING FOR!!!!!😡😡😡😡😡😡😡

  • Chris_Mr_T
    Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • popo_moyo
    Pauline Popo Moyo (@popo_moyo) reported

    @O2 im Extremely Angry at 02 .They called me stating that I’ve been their customer for Long will send out a gift etc turns out 1. They lied ,They ran a hard search on my credit score without my permission,Sent me an apple watch i never order and added a credit to my account

  • nevylou
    Louise Lea (@nevylou) reported from Portsmouth, England

    @O2 Yeah doesn't really help "Our network can get busy in this area"... It's a city.

  • sandrinegonnet
    Sandrine Gonnet (@sandrinegonnet) reported

    @O2 i found the deal I want but can't get it because my address doesn't display correctly and can't edit to manually correct it. Poor website!

  • rachael86
    rachael jones (@rachael86) reported

    @O2 has got the be the worst network in the country. Paying £60 plus a month to only get signal when I’m on wifi 😒

  • bluegaschris
    chris fear (@bluegaschris) reported

    @O2 Can’t see anything with my signal

  • JackParkerNo1
    Jack Parker (@JackParkerNo1) reported

    @O2 @GoodThingsFdn @virginmedia AM I GONNA HAVE TO CANCEL MY CONRACT OR WHAT??? AND I WONT BE PAYING ANY EARLY CANCELLATION FEE....I REFUSE POINT BLANK TO PAY FOR SOMETHING I AM NOT RECEIVING!!!!!!!!

  • ldkemp335
    liam kemp (@ldkemp335) reported

    @O2 truly appalling service. 2 attempts at placing an order, so far. 3 hours speaking to customer sales only to find out that the backoffice staff are completely incapable of sending basic emails. I guess O2 doesn't want new customers, oh well seems like I'm staying with @EE