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O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • 80% Phone (80%)
  • 20% Total Blackout (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Wilmslow, Manchester, Bolton, and Wigan.

CityProblem TypeReport Time
Wilmslow Phone 8 days ago
Manchester Total Blackout 16 days ago
Manchester Phone 23 days ago
Manchester Phone 24 days ago
Manchester Phone 29 days ago
Bolton Phone 1 month ago

Community Discussion

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • mathew69
    Mathew Edwards (@mathew69) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • AtlasSailing
    🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • TwoEyedGovernor
    Sherwin Clark-Assoon (@TwoEyedGovernor) reported from Manchester, England

    As soon as my contracts up @o2 it’ll be the last day you’ll ever get any money from me been with you guys for 10 years and you kick people down when they’re on their knees.

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • JMcKnighty
    ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

  • PaddyWarburton
    Paddy.og 🍌 (@PaddyWarburton) reported

    any customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?

  • WoodpeckerMandP
    Blueflyer (@WoodpeckerMandP) reported

    @O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 your website is broken. Not sure what's up with it but it won't let me do anything

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.

  • FairyCake1983
    Laura (@FairyCake1983) reported

    @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

  • LIZSTACEY15
    Liz Stacey (@LIZSTACEY15) reported

    @MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x

  • JustintanUk
    Justin Tan (@JustintanUk) reported

    Having issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!

  • Rocky_Horror17
    Vikki (@Rocky_Horror17) reported

    @O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.