O2 outages and service status in Risley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 22, 9:45 AM GMT+1.
- Phone (63%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 2 days ago |
|
St Helens
|
Phone | 3 days ago |
|
Skelmersdale
|
Phone | 4 days ago |
|
Manchester
|
Total Blackout | 8 days ago |
|
Manchester
|
13 days ago | |
|
Bolton
|
Phone | 16 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Joe Holmes (@J0eH0lmes) reported from Salford, England@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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💫Carla 💫 (@CJW1986) reported from Northwich, England@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Mags (@MagsLanders1) reported from St Helens, England@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, EnglandKinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Jo Harrington (@1joharrington) reported@TomTugendhat @O2 UK 5G is dreadful. Third-party user testing from Opensignal and Ookla showed that the everyday user experience in the UK is among the worst in the developed world. 40% of the time your phone shows the "5G" icon in the UK, it is actually running on older 4G infrastructure.
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Ian Judd (@Marooned_Sailor) reported@O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account
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Slevern (@Slevern00p) reported@O2 I’m having issues with your piss poor app.
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Nick Booth (@nicknickster) reported@TomTugendhat @O2 @vodafone Exactly. They all share one network of masts now so no-one has an incentive (or an ability) to provide a better service
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Andy Furnival (@AndyFurnival2) reported@TomTugendhat @O2 EE are just as bad. All networks believe the utter bollocks they peddle that coverage is fantastic. It was better when it was 3G. If only there was a regulator that could put an end to theoretical coverage maps 🤔
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Malcolm Bebb (@BebbMalcolm) reported@TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.
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MS (@jennslcfc94) reported@O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!
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Toby #FBPE #FBPA (@tobybmth) reported@TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?