O2 Outage Report in Risley, Warrington, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Risley, Warrington, England
The most recent O2 outage reports came from the following cities: Bolton, Manchester, Wigan, Warrington, Skelmersdale, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Erik de Wit
(@ErikDoIt) reported
@O2 Sure - no problem. It is not like i reported this problem over 14 days ago, and 10 days ago and 7 days ago and you have failed to solve any of the problems whatsoever - like anything. But sure, i will wait for it, yet again. #shambles #o2noprioritytoexistingproblemresolve
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Richard Doxsey
(@richarddoxsey) reported
@dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA I’d fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@LNER @O2 Hi team, I requested a deletion on October 2nd and the account has never been used to make a purchase. I am still unable to change the details on the active account. Can you advise what else I can do? Thanks.
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John-Paul Dowse
(@itsmr_jp) reported
@O2 And no happy jump day to O2 business who promise you’re new phone in two weeks, charge for terminating the old one early, but then make you wait over a month for the new phone to actually turn up. With no help or updates.
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Ophelia Cox
(@Opheliacox72) reported
@O2 @jayboyfixie23 And mine. Days just to sort a simple issue.
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Erik de Wit
(@ErikDoIt) reported
@O2 Not having the service that you promise to provide - check
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Michaela
(@HeyImMichaela) reported
from
Balderton, England
@Oh_So_T @O2 I rang up but it wasn't very helpful. My signal is still poor. I have a months credit on my bill though now, so at least I'm not paying for it... Still doesn't help the frustration waiting for stuff to load!
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Vicki Hazledine
(@VickiHazledine) reported
@O2 please see my DM. Your website is broken and I need to download my bills
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ruthy
(@neverendingnowt) reported
is it just me or is @O2 priority for lizzo not working…. are we sold out what’s going on
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Erik de Wit
(@ErikDoIt) reported
@O2 @o2 not replying to phone problems or @o2 not responding to their own dm requests