O2 outages and service status in Risley, England

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, Manchester, Bolton, Wilmslow, and Salford.

City	Problem Type	Report Time
St Helens	Phone	13 hours ago
Skelmersdale	Phone	2 days ago
Manchester	Total Blackout	5 days ago
Manchester	E-mail	11 days ago
Bolton	Phone	13 days ago
Wilmslow	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

• 
  Ben Winstanley (@Is_Me_Ben) reported 2 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

• 
  Jay Unsworth (@shafterjay) reported 2 minutes ago from Wigan, England

  @O2 is there a issue with your app / website can’t get access

• 
  Josh Deegan (@Josh_Deegan) reported 4 minutes ago from Manchester, England

  @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

• 
  Nay 🍉 (@NayJDennis) reported 10 minutes ago from Partington, England

  @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

• 
  Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported 12 minutes ago from Manchester, England

  haha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up

• 
  James Sawday (@SawdayJames) reported 13 minutes ago from Manchester, England

  Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

• 
  Gemma ≅ (@SimpaticoGem) reported 14 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Leann (@leannt1984) reported 17 minutes ago from Salford, England

  Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

• 
  Doctor Bass (@Dr_Bass) reported 18 minutes ago from Manchester, England

  @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

• 
  Dominic Abraham-Newman (@DAbrahamNewman) reported 33 minutes ago from Salford, England

  @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

• 
  Patrick Veale (@nuttyhill) reported 36 minutes ago from Warrington, England

  @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

• 
  Clare Louise Mills (@millswarrior) reported 37 minutes ago from Golborne, England

  Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

• 
  Fran Edwards (@franlatics27) reported 42 minutes ago from Garswood, England

  @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

• 
  Howard Rice (@howierice) reported 43 minutes ago from Sale, England

  @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

• 
  Gerwyn (@gerwyn) reported 43 minutes ago from Manchester, England

  @Allan2111272 @O2 It was so atrocious that their own network app couldn’t work

• 
  Shaun Glover (@shaunyg1985) reported 44 minutes ago from Warrington, England

  @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

• 
  Dave Walsh (@Davew274) reported 45 minutes ago from Standish, England

  @AntStephen I’m with @O2 and it’s garbage inside the ground

• 
  Chris (@Chrisg3985) reported 55 minutes ago from Leigh, England

  Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

• 
  Shannon (@ShanRebec94) reported 57 minutes ago from Sale, England

  @chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor

• 
  Linds (@lindsdaniels) reported 59 minutes ago from Manchester, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isca Augusta (@cmonmun) reported 1 minute ago

  @RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.

• 
  ᗪᗩᐯE (@Jaxstad) reported 3 minutes ago

  @O2 Why have an automated service that doesn't work?! Puts customers right off

• 
  Mr H (@silestanix) reported 6 minutes ago

  @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 7 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  YoshiJoshi ⭐️⭐️ (@YoshiJoshi_) reported 8 minutes ago

  @TomTugendhat @O2 Wonder if @Huawei_Europe can recommend a signal booster ?

• 
  Naomi Canton (@naomi2009) reported 8 minutes ago

  @TomTugendhat @O2 @EE There are people in Somerset who have never had a mobile signal ever.

• 
  Gerry D (@gdennigan) reported 9 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  Luke Alexander (@LukeAlexanderpr) reported 15 minutes ago

  @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

• 
  Dr Hanko Honkasson (@drhanko2) reported 18 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Alex Knott (@AlexKnott241254) reported 18 minutes ago

  @TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals