O2 outages and service status in Risley, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 30 days ago |
|
St Helens
|
Phone | 1 month ago |
|
Skelmersdale
|
Phone | 1 month ago |
|
Manchester
|
Total Blackout | 1 month ago |
|
Manchester
|
1 month ago | |
|
Bolton
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
-
Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
-
Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, England@O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it
-
Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
-
Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
-
Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
-
Joe Holmes (@J0eH0lmes) reported from Salford, England@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
-
Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
-
Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England@O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone
-
Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
-
Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
-
Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
-
Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
-
Chris Rogan (@chrisrogan) reported from Manchester, EnglandPee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
-
⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
-
Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
-
Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
-
Mathew Edwards (@mathew69) reported from Manchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model
-
David Truman (@milkmanDavid) reported@O2 can you sort you signal out in Wembley and I’m struggling to send a simple text #letdown
-
Warrior (@W4rrior316) reported@O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated
-
Sarah O'connor (@sarahcarter15) reportedHi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks
-
WOGA basement (@cameliacrave) reported@AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔
-
Aarti (@aartik13) reported@O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.
-
Mark Bloomfield (@ExNHSorthopod) reported@O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!
-
the grip reaper. (@mukandiful) reportedCan @O2 fix your presale link? What the actual **** is this.
-
Natalie Jayne Smith (@gijayne999) reported@O2 would be great if someone could turn my phone back on. No customer service just ignorance. Money grabbing baffoons
-
Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 Predicting the score isn’t the issue. England finding a backline that can cross the gainline is.