O2 outages and service status in Risley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (67%)
- E-mail (17%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 16 days ago |
|
St Helens
|
Phone | 17 days ago |
|
Skelmersdale
|
Phone | 18 days ago |
|
Manchester
|
Total Blackout | 22 days ago |
|
Manchester
|
27 days ago | |
|
Bolton
|
Phone | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@O2 Worst telecoms company you could ever have the misfortune to deal with
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, England@O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it
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Isaac (@ISCDXN) reported from Manchester, England@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Chris (@Chrisg3985) reported from Leigh, EnglandAnyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Taylor (@biomed32uk) reported@O2 I shall be watching to make sure some trees are planted somewhere, move them so they are not in the way of your equipment, then you don't have to cut them down again.
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leeruddell (@leeroyruddell) reported@O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻
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Richard Walker (@rickgwalker) reported@O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?
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Felicia Van Cartier (@feliciavcartier) reported@O2 Great to hear you say that. Shame that it doesn’t reflect in our daily life. Your network performances have gotten worse over the last few years, not better.
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Aarti (@aartik13) reported@O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
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miniblob (@miniblob_dnr) reported@GitGrumpygit @LUDENClassics @O2 Amazed to hear that!!! In the South East, it's shocking!!! Motorways, Trainlines, Rural areas barely covered, if at all!!! Town centres seem to have way too little capacity so just unusable, if you get a signal!!! Not sure what sort of area O2 actually works in to be honest!!!
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Andrew willoughby (@andrewwillough3) reportedWhat the hell has happened to @O2 mobile phone coverage over the last few months. The areas where my phone reads No Signal is becoming ridiculous, making my job as a courier virtually impossible, as the GPS continually dropping out
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Clay More (@more_clay95745) reported@EnglandRugby @O2 What actual **** does ted hill have to do to get a game?