O2 outages and service status in Risley, England

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester.

City	Problem Type	Report Time
Manchester	Phone	8 hours ago
Manchester	Phone	1 month ago
Manchester	E-mail	2 months ago
Manchester	Phone	2 months ago
Manchester	Phone	3 months ago
St Helens	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

• 
  Nic & Jack (@Nic05508801) reported 6 minutes ago from Bolton, England

  @O2 Doesn't surprise me, your service is shocking!!!!!

• 
  Paul (@itspaulactually) reported 12 minutes ago from St Helens, England

  Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

• 
  Clare Louise Mills (@millswarrior) reported 13 minutes ago from Golborne, England

  Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

• 
  Josh Deegan (@Josh_Deegan) reported 13 minutes ago from Manchester, England

  @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

• 
  Dave Wright (@DaveWrigh) reported 13 minutes ago from Manchester, England

  @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

• 
  Fran Edwards (@franlatics27) reported 14 minutes ago from Wigan, England

  @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

• 
  James Sawday (@SawdayJames) reported 17 minutes ago from Manchester, England

  Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

• 
  Chris Rogan (@chrisrogan) reported 23 minutes ago from Manchester, England

  Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

• 
  Nay 🍉 (@NayJDennis) reported 24 minutes ago from Partington, England

  @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

• 
  Adrian Simcox (@eagleeyedferret) reported 27 minutes ago from Urmston, England

  @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

• 
  💫Carla 💫 (@CJW1986) reported 31 minutes ago from Northwich, England

  @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

• 
  James Sawday (@SawdayJames) reported 34 minutes ago from Manchester, England

  @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

• 
  Lucy Willis (@LucyLoopy86) reported 41 minutes ago from Standish, England

  @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

• 
  James Sawday (@SawdayJames) reported 43 minutes ago from Manchester, England

  @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

• 
  Dave Walsh (@Davew274) reported 48 minutes ago from Standish, England

  @AntStephen I’m with @O2 and it’s garbage inside the ground

• 
  DJ Nerja 🇺🇦 (@CurryInTurry) reported 49 minutes ago from Manchester, England

  @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

• 
  Sam Kavanagh (@samkavanagh09) reported 51 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  Tony R (@TourdeMancBloke) reported 52 minutes ago from Manchester, England

  @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

• 
  Nick Power-Jordan (@Nickcarrick) reported 53 minutes ago from Moss Nook, England

  What's up with @O2 app just keeps.sending security links and can't login

• 
  Cheryl Manley (@CherylManley14) reported 55 minutes ago from Manchester, England

  @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Till (@JohnTillUK) reported 7 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

• 
  john (@jhargie4) reported 9 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Christopher McLarnon (@mclarnonc) reported 15 minutes ago

  @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

• 
  Andrew Ward 🇬🇧🚜 (@wheat_daddy) reported 16 minutes ago

  @O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and it’s not just my area, LN5. You have a mast 1 mile from me. I can’t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.

• 
  Steven Casey (@Steven_Casey78) reported 17 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  Paul Curry (@Paulc2nd) reported 18 minutes ago

  @willyepp @O2 I am experiencing the same issues

• 
  Craigo (@craigo171981) reported 18 minutes ago

  @O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!

• 
  Kath Moonlight (@kath_moonlight) reported 19 minutes ago

  @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

• 
  Aaron Lake (@aaronlake629) reported 21 minutes ago

  @BluesnJazzxx @O2 The app is awful at the moment forever having to put your password in it’s just rubbish now

• 
  Simon Molloy (@civicboy40) reported 23 minutes ago

  How on earth can it take 4 hours to do a switch up request via chat support , and then they announce there's a 33.02 activation fee but refuse to provide any proof? @O2