O2 outages and service status in Risley, England

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.

City	Problem Type	Report Time
Manchester	Phone	2 days ago
St Helens	Phone	3 days ago
Skelmersdale	Phone	4 days ago
Manchester	Total Blackout	8 days ago
Manchester	E-mail	13 days ago
Bolton	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

• 
  Fran Edwards (@franlatics27) reported 5 minutes ago from Wigan, England

  @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

• 
  Mat. (@matpilling) reported 5 minutes ago from Newton-le-Willows, England

  @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

• 
  Matt Henno (@MattyHenno) reported 6 minutes ago from Appley Bridge, England

  @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

• 
  Chris Rogan (@chrisrogan) reported 10 minutes ago from Manchester, England

  Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

• 
  James Sawday (@SawdayJames) reported 21 minutes ago from Manchester, England

  Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

• 
  Liz Tuite (@tuite_liz) reported 21 minutes ago from Atherton, England

  @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

• 
  Myles Hampson (@Mhamp84) reported 21 minutes ago from Hindley, England

  @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

• 
  grace (@graceblazys_) reported 23 minutes ago from Bryn, England

  @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

• 
  Sam Kavanagh (@samkavanagh09) reported 33 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  Oliver Banks 🇺🇦 (@OliverBanks) reported 34 minutes ago from Manchester, England

  @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

• 
  Kaye Willan 🏖🌞 (@kayewillan) reported 35 minutes ago from Tyldesley, England

  @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

• 
  Damon Howard (@DamonHoward17) reported 35 minutes ago from Abram, England

  @O2 worst customer service in the world! Absolutely useless!

• 
  🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported 39 minutes ago from Westhoughton, England

  @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

• 
  Paul (@itspaulactually) reported 44 minutes ago from St Helens, England

  Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

• 
  Howard Rice (@howierice) reported 46 minutes ago from Sale, England

  @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

• 
  matt aspden 🍂 (@Matt_Aspden) reported 49 minutes ago from Bolton, England

  @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

• 
  Violet (@violetibeh) reported 50 minutes ago from Manchester, England

  @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

• 
  Patrick Veale (@nuttyhill) reported 51 minutes ago from Warrington, England

  @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

• 
  Josh Deegan (@Josh_Deegan) reported 52 minutes ago from Manchester, England

  @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

• 
  Cheryl Manley (@CherylManley14) reported 60 minutes ago from Manchester, England

  @O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Coombe (@Lizcoombe) reported 3 minutes ago

  @Ianbarnes2001 @TomTugendhat @O2 I am on EE and the number of places across the country there is no signal.

• 
  Toby #FBPE #FBPA (@tobybmth) reported 6 minutes ago

  @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 11 minutes ago

  It’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?

• 
  Ian Judd (@Marooned_Sailor) reported 12 minutes ago

  @O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account

• 
  Mr H (@silestanix) reported 12 minutes ago

  @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

• 
  𝕮🦅 (@whit3charli3) reported 13 minutes ago

  @O2 your customer service is absolutely disgraceful and employee ******* english speaking people when WE ARE IN ******* ENGLAND YOU *****

• 
  frenchie (@choodrrez9) reported 15 minutes ago

  @TomTugendhat @O2 YOU DON'T PAY THE ******* BILL ANYWAY, IT IS ON YOUR EXPENSES LIST PAYED FOR BY TAX PAYERS.. **** OFF WINGING YOU ****

• 
  wozwebs (@wozwebs) reported 15 minutes ago

  @Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities

• 
  Will Goodhand (@GoodhandWill) reported 19 minutes ago

  @TomTugendhat @O2 It also seems to be getting worse - v poor on 5G often

• 
  Luke Alexander (@LukeAlexanderpr) reported 22 minutes ago

  @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!