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O2

O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
  • 71% Phone (71%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.

CityProblem TypeReport Time
Manchester Phone 12 days ago
St Helens Phone 12 days ago
Skelmersdale Phone 13 days ago
Manchester Total Blackout 17 days ago
Manchester E-mail 22 days ago
Bolton Phone 25 days ago

Community Discussion

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • gerwyn
    Gerwyn (@gerwyn) reported from Manchester, England

    @Allan2111272 @O2 It was so atrocious that their own network app couldn’t work

  • lucyolix
    lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • OliverBanks
    Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Salford, England

    @O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • mrusmanhussain
    USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, England

    Pathetic service at @O2 moving networks over 20 years

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • shaunyg1985
    Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • Dr_Bass
    Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gdennigan
    Gerry D (@gdennigan) reported

    @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

  • Pding77
    Peter Ingram (@Pding77) reported

    Chatted with @O2 as my international dialling bolt on was cancelled when my contract ended and I didn’t realise. Finally got onto a supervisor who said pay or we will face service disruption, I told them I would pay but wasn’t happy, they reissued the threat and hung up.

  • HughEdw54983916
    Hugies (@HughEdw54983916) reported

    @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

  • legraphics
    LE Graphics (@legraphics) reported

    @O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?

  • a_n_n__m
    𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported

    @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

  • Jonny_Ham
    Ham (@Jonny_Ham) reported

    25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.

  • puncharama
    Christopher (NOT Chris) (@puncharama) reported

    @TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor

  • TimSEaston
    Tim Easton (@TimSEaston) reported

    So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham

  • carlajohno
    Carla Johnson (@carlajohno) reported

    @O2 we’re having issues with our O2 signal NN15 area, unable to make calls, when we do they cut off, we are self employed & need our mobiles for work, we have tried turning everything off etc as you have suggested to others but it’s not working. Need this resolved asap please

  • LaBloggeuse
    Dr Devra Kay (@LaBloggeuse) reported

    @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another