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O2 Outage Report in Risley, Warrington, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Wigan, and Warrington.

CityProblem TypeReport Time
Manchester Total Blackout 22 hours ago
Manchester Phone 8 days ago
Manchester Phone 9 days ago
Manchester Phone 14 days ago
Bolton Phone 17 days ago
Manchester Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • x_Saz
    Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • DW26707385
    D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • DW26707385
    D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • marikapaprik
    marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • RJNewman96
    RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • DodgyValley
    Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • DW26707385
    D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • Rebeckikia
    Rebecca Chesworth (@Rebeckikia) reported from Manchester, England

    @O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?

  • lizzielichfield
    Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • tybsz
    Colin Tyborczyk (@tybsz) reported from Manchester, England

    @O2 I've been experiencing really low download speeds recently, is there a problem with the network?

  • cakepls
    racHELLO! 🌹 (@cakepls) reported from Manchester, England

    @O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only

  • DaveBisgrove
    Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • sophiemaycath
    soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMoneyPenny777
    Penny Manchester (@MsMoneyPenny777) reported

    Can't believe new @SamsungUK phones don't take SD cards anymore. Wtf? As a content creator and editor it's imperative to have an SD card. @O2 what other top end android phones still take SD cards?

  • liannep1987
    xLiannex ♐ (@liannep1987) reported

    @O2 one of the worst company's for lack of customer care! Been having an ongoing billing issue , being billed for a fraudulent account for 2 months now ! Still waiting on fraud team contacting me , meanwhile I'm continuing to be charged for 2 accounts one of which isn't mine !

  • MBComp19
    MB (@MBComp19) reported

    @O2 why does your customer service number automatically drop the call

  • GeorginaClarex
    Georgina (@GeorginaClarex) reported

    @O2 can you explain why I pay you £50 a month and I can’t even make or receive calls because of some “mast being Down” it’s beyond a joke now ! you haven’t addressed the problem and I can’t seem to even physically speak to anyone at o2 because you aren’t answering!! Disgusted

  • dapperVentley
    dapperVently (@dapperVentley) reported

    @o2 I am still waiting to speak to someone so that I can cancel my contract all I get your call is going to be handled shortly for the last 44.44 mins!!!!!!!!!!!!!

  • nils_gate
    bound to rise.. (@nils_gate) reported

    @O2 I recently took O2 connection, which I want to cancel within 14 days. My call to customer Center has been maliciously dropped 4 times. Could you suggest alternate way to cancel o2 sim only contract?

  • 76_twintwo
    Nic Best (@76_twintwo) reported

    @O2 come on #O2 I swapped back partly because last time I was with you your customer service was great.. now I can’t get through on 202 or get an online chat and even Twitter messages go silent for days! The PAC code was sent a week ago!! What is going on!!

  • MorningFilth
    Cheeky Chops 🦖🦕 (@MorningFilth) reported

    @O2 Your FLAGSHIP store in Manchester market street had nothing. That’s just plain bad. I wanted to grab one today out of a store

  • KarenMaxwell167
    Karen Maxwell (@KarenMaxwell167) reported

    @O2 why does your header say open till 10pm but trying to call cancellations says 8pm? Please don't insult me with one of your pre-prepared messages saying you're busier than usual. If you don't allow customers to cancel then you're in breach of the contract.

  • Victoria_Ash_
    Vicky Ash (@Victoria_Ash_) reported

    @O2 That's not the issue, the issue is getting fobbed off no matter what number I press in the options or what I say to the automated voice. I got nowhere! Unless you go through the fraud team which I had too in the end after trying for 4 hrs! Not good customer service at all!