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O2

O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
  • 63% Phone (63%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.

CityProblem TypeReport Time
Manchester Phone 9 days ago
St Helens Phone 10 days ago
Skelmersdale Phone 11 days ago
Manchester Total Blackout 15 days ago
Manchester E-mail 20 days ago
Bolton Phone 23 days ago

Community Discussion

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • atlr
    Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • violetibeh
    Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • malllmallll
    Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • KerryOw80160432
    Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • Julio_Afonso522
    Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    haha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up

  • aflanagancarter
    Amy Rowland (@aflanagancarter) reported from Manchester, England

    @O2 what is with no service in Manchester?! So bad and un safe!

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • chrisrogan
    Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • TheImageDarlin1
    @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arfurgolf
    Rod Clarke (@Arfurgolf) reported

    @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!

  • dmyrcr
    🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported

    @TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all

  • Jonny_Ham
    Ham (@Jonny_Ham) reported

    25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.

  • NatRy2000
    ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported

    Why is my data roaming not working @o2 ? I made sure that I had some whilst away and nothing what is going on how do I sort this out

  • Slevern00p
    Slevern (@Slevern00p) reported

    @O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out

  • LukeAlexanderpr
    Luke Alexander (@LukeAlexanderpr) reported

    @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.

  • silestanix
    Mr H (@silestanix) reported

    @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?

  • karakashin
    Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported

    @O2 Awful service from your chat service.