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O2

O2 outages and service status in Risley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and E-mail.
  • 67% Phone (67%)
  • 33% E-mail (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester Phone 10 days ago
Manchester E-mail 19 days ago
Manchester Phone 19 days ago
Manchester Phone 2 months ago
St Helens Phone 2 months ago
Skelmersdale Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • kayewillan
    Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @O2 Worst telecoms company you could ever have the misfortune to deal with

  • lindsdaniels
    Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • welshapplefan
    Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • AnnMarieLewis
    Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, England

    Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishGamer74
    Deano (@ScottishGamer74) reported

    @jonoakden @O2 Cancel while you get the chance. The worst signal I've had on a mobile.

  • bedford_leslie
    Leslie Bedford (@bedford_leslie) reported

    @O2 Tesco mobile use O2 as there signal carrier ie Tesco piggy back off O2.

  • xsamxntha
    samantha🤍 (@xsamxntha) reported

    My mobile signal has been nonexistent helloooo @O2

  • harryhpalmer
    Billion Dollar Brain #MDANT (@harryhpalmer) reported

    Wow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.

  • jdrinkswine
    J (@jdrinkswine) reported

    . @O2 can someone please tell me why I cannot access the my o2 app?! I’m stuck in a loop of being asked to register my email address. Everytime I call to try and resolve this, I get promised a call back & OVER month later this issue still isn’t resolved!! SOMEBODY HELP ME PLEASE

  • graceee_______
    grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported

    @livscloud @O2 from experience with o2 priority i’ve never queued to skip the queue 😭 it’s a seperate entrance most of the time isn’t it? I always go through there

  • markgrist
    Mark Grist (@markgrist) reported

    @O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.

  • ImMxdz
    Mxdz (@ImMxdz) reported

    @O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort

  • theamazingjj_
    JJ (@theamazingjj_) reported

    @O2 once again in the situation of being the only person in a group who is on o2. and as per usual the only one who has no reception. Been a customer for 10 years plus but will 100% be moving at the first opportunity

  • greg_bint
    Greg **** (@greg_bint) reported

    @O2 not a single child at the Boomtown festival on the O2 network has any coverage or is able to contact their family