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O2 outages and service status in Risley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 9:37 PM GMT+1.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Risley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Risley, England

The most recent O2 outage reports came from the following cities: Manchester, Wilmslow, and Bolton.

CityProblem TypeReport Time
Manchester Total Blackout 6 days ago
Manchester Internet 9 days ago
Manchester Phone 13 days ago
Wilmslow Phone 25 days ago
Manchester Total Blackout 1 month ago
Manchester Phone 1 month ago

Nearby cities with recent reports

Manchester

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Manchester, England

    @O2 Worst telecoms company you could ever have the misfortune to deal with

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • TourdeMancBloke
    Tony R (@TourdeMancBloke) reported from Manchester, England

    @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    Kinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡

  • 17jkennedy
    Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • Nic05508801
    Nic & Jack (@Nic05508801) reported from Bolton, England

    @O2 Doesn't surprise me, your service is shocking!!!!!

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • Matt_Aspden
    matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • goughy84
    Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • tudge1988
    Reg Hollis (@tudge1988) reported from Bolton, England

    @B0LT0NBEAR @OfficialBWFC @O2 That's not the club thats 02 downgrading the signal in all areas of bolton

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 hey I pay my bill monthly but for months you been reporting No Data to my credit scores! how do we fix this @financialombuds

  • MisterEMan42
    Mr E Man (@MisterEMan42) reported

    @AmericaGirl0611 @arokorol @O2 Paedophone network? Sounds very Israeli

  • hugomichaels
    Hugo Michiels (@hugomichaels) reported

    @O2 No. All has been ok on the page. No reported issues. Suddenly there was a massive drop in. Signal strength and even with 5g showing apps and internet is at a snail pace or it just won’t load at all

  • Bradalad
    Bradalad (@Bradalad) reported

    @O2 it's that frequent you won't deal with issues, we've even got a scammer below in the comments attempting hijack the opportunity. This is horrendous customer service.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

  • shanelotriet
    Shane (@shanelotriet) reported

    @O2 It’s like this all the time. It’s really frustrating when you trying to use your phone at the till points and have no signal.

  • HueHew
    Hue (@HueHew) reported

    @O2 I am trying to activate a new PAYG SIM card but each time I try and top up it says it was unsuccessful, regardless of which debit/credit card I use. How do I fix this please?

  • samovarian
    samovarian (@samovarian) reported

    @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz