O2 outages and service status in Risley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Risley, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (63%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Risley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Risley, England
The most recent O2 outage reports came from the following cities: Manchester, St Helens, Skelmersdale, Bolton, Wilmslow, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 10 days ago |
|
St Helens
|
Phone | 11 days ago |
|
Skelmersdale
|
Phone | 12 days ago |
|
Manchester
|
Total Blackout | 16 days ago |
|
Manchester
|
21 days ago | |
|
Bolton
|
Phone | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, Englandhaha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up
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Linds (@lindsdaniels) reported from Manchester, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Alexander Robinson (@atlr) reported from Manchester, England@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England@O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, EnglandKinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡
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Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England@BruceDevlin @O2 Has she maybe assumed data protection issue
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Chris (@Chrisg3985) reported from Leigh, EnglandAnyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
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Alastair (@alid7997) reported from Manchester, England@O2 why is your signal in Manchester so, so ****?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Colwyn00 (@colwyn0077668) reported@TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.
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the original Grumpy *** (@GitGrumpygit) reported@miniblob_dnr @LUDENClassics @O2 I’ve never had a problem, switched from Vodafone 6yrs ago as they wouldn’t let me pay my bill
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Vinod SK (@vinzthinks) reported@TomTugendhat @O2 It is shameful , utterly irresponsible that UK has one of the worst quality of infrastructure.. across Europe , Asia , it is vastly superior including countries as India where usage is so high ..this has to be priority #1 especially as you throw down the drain money on HS2 etc
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Snow&Fairways (@IcyFairways) reported@TomTugendhat @O2 @EE Sane with three. Garbage.
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John Burrows (@John34968211) reported@O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀
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Dan (@_DanWest) reported@O2 no mobile phone network is extremely slow today data barely working in some of the areas I’ve been to this morning. What’s going on?
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Amelia Eberhardt-Armstrong (@SoSoaksy) reported@TomTugendhat @O2 They are reducing signal strength to save electricity costs. They even boast about how they reduce energy consumption by switching equipment off/running in lower power. Esp in non peak periods such as overnight. Doesn’t seem to be subject to regulatory measures
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Mark Steele (@ManovSteele) reported@O2 @dutsonsj Hi I have the same issue - what is the solution?
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Briana (@Briana432130275) reported@TomTugendhat @O2 @EE O2 are the worst. The rot started under tories
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Tim (@UpperBullen) reported@O2 Surprise your systems are down until the sale ends