O2

O2 Outage Report in Widnes, Borough of Halton, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Widnes, Borough of Halton, England 03/12/2025 05:25

March 12: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent O2 outage reports came from the following cities: Liverpool, Runcorn and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Butts1977 77SPB (@Butts1977) reported

    @O2 Unless you can sort my signal out I'll be saying 👋 Reported it time and time again, no updates, no improvements. DM waiting for you but no reposnse.

  • neenakoshal Neena Koshal (@neenakoshal) reported

    @O2 please can someone call me! Enough is enough! I can’t believe how incompetent o2 have been and I’ve had enough! And if this is how you treat your new customers it’s a definite no no for me

  • shanebroadhead Barry Cuda (@shanebroadhead) reported

    @O2 Got better signal in the middle of a forest in New Jersey than anywhere in the UK

  • scot_lass blondie (@scot_lass) reported

    @O2 so 1 week later my husband still has no service 2 weeks since he got his new iPhone 14 that he can’t use he has had 3 esim packs now and still not working so apparently it’s down and not working but your company still keep sending them out and you blocked his sim on iphone10

  • darrenj02173158 Dar ta (@darrenj02173158) reported

    @O2 And network I think

  • ESNYSOFIA fia ♡ ‘s laura (@ESNYSOFIA) reported

    @O2 I need help. My services are off and the lines are out until tomorrow!!!! I need my phone to be available

  • MillieFiore 🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 status checker says signal is fine: but no signal, E, and 3G are constants on my phone. Continually needing to reboot in order to get 4G. Multiple times in minutes, sometimes. Is this a wider network issue ? It has been happening since before the New Year.

  • richgrant_uk Richard Grant (@richgrant_uk) reported

    @gwigsy @O2 @O2 their data speeds are awful. I don't know why I have stopped with them for so long.

  • Havocsan Nick C (Havoc) ☠️ (@Havocsan) reported

    @ladymunter @O2 I ordered from amazon spain or otherwise Id be on to customer service giving them the appropriate feedback. Not cool. Aware its the gamble you take when you buy from this dumb company but so often the only option 🙄

  • MrMatthewFrost Occasional Moron (@MrMatthewFrost) reported

    Made 7 (Seven!) calls to the @O2 contact center AND a visit to store. Still no further forward. Been told I need to send an email. What happened to personal service? All I need is a jiffy bag to return a phone and a promo code for an enhanced return. Pretty simple, no?