O2

O2 Outage Report in Widnes, Borough of Halton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Widnes, Borough of Halton, England 09/29/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent O2 outage reports came from the following cities: St Helens, Warrington, Runcorn and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWarrington Total Blackout
United KingdomRuncorn Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • angeliz35 Carmen Hobbs (@angeliz35) reported

    @O2 This has been an ongoing issue for nearly 2 years. I've been told to change my phone settings which made the problem worse. I can't make or receive calls IN MY OWN HOME unless I go outside. Absurd!!!!

  • tim_cattlin TC 🐌 (@tim_cattlin) reported

    @idlewildgirl @O2 Forums are full of complaints - O2 have sold way beyond the network capacity. If you're in a city or other busy location you can have full phone signal and a 4/5G icon but you'll struggle to get anything to load. I'm off back to Vodafone ASAP.

  • CLizzle86 Carey Canavan (@CLizzle86) reported

    @O2 Your customer service is absolutely non existent. How hard is it to speak to a manager or anyone who can actually help me?!

  • arnika_khoveyd 𝑨𝑹𝑵𝑰𝑲𝑨 𐂂 (@arnika_khoveyd) reported

    @O2 Help Iran by using #مهسا_امینی #Mahsa_Amini #OpIran

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?

  • AallaaSsaaamm آفتابگردون (@AallaaSsaaamm) reported

    @O2 @tescomobile you must heard about Iran situation these days, the Internet cut off by the regim and we haven't heard from our family for 4 days now. We British Iranian are worrying sick for our loved ones and can not contact them. We need your support during these tough days.

  • mccabe_nichola Nichola McCabe (@mccabe_nichola) reported

    @O2 Now onto about the 7th person plus customer Support on the app. Still nothing - ridiculous !

  • itstobyinnit Toby Binstead (@itstobyinnit) reported

    @stupot74 @O2 Same today, my signal normally flushes itself down the toilet when at football, festivals or in the proximity of more than 20 people.

  • PeggyFi PeggyFi (@PeggyFi) reported

    @O2 Hi, still no data in Glasgow area. This is now day 4. Are customers affected by your mast issues going to be getting a discount on their bills or at the very least an update as to when they can expect to be able to use data again?

  • RossWhite2311 Ross White (@RossWhite2311) reported

    @MsMoneyPenny777 @O2 No problem. Hope it was of some use.