O2 Outage Report in Widnes, Borough of Halton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Widnes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Widnes, Borough of Halton, England
The most recent O2 outage reports came from the following cities: St Helens, Warrington, Runcorn and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Warrington |
Total Blackout | |
| Runcorn |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Widnes, England
Latest outage, problems and issue reports in Widnes and nearby locations:
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carmen Hobbs
(@angeliz35) reported
@O2 This has been an ongoing issue for nearly 2 years. I've been told to change my phone settings which made the problem worse. I can't make or receive calls IN MY OWN HOME unless I go outside. Absurd!!!!
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TC 🐌
(@tim_cattlin) reported
@idlewildgirl @O2 Forums are full of complaints - O2 have sold way beyond the network capacity. If you're in a city or other busy location you can have full phone signal and a 4/5G icon but you'll struggle to get anything to load. I'm off back to Vodafone ASAP.
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Carey Canavan
(@CLizzle86) reported
@O2 Your customer service is absolutely non existent. How hard is it to speak to a manager or anyone who can actually help me?!
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𝑨𝑹𝑵𝑰𝑲𝑨 𐂂
(@arnika_khoveyd) reported
@O2 Help Iran by using #مهسا_امینی #Mahsa_Amini #OpIran
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 As I said I never click any links. My question was, why isn't it picked up on the server as suspicious? Are there no algorithms to flag up links being sent in texts. This is already in my spam folder and reported so not sure how to forward it?
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آفتابگردون
(@AallaaSsaaamm) reported
@O2 @tescomobile you must heard about Iran situation these days, the Internet cut off by the regim and we haven't heard from our family for 4 days now. We British Iranian are worrying sick for our loved ones and can not contact them. We need your support during these tough days.
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Nichola McCabe
(@mccabe_nichola) reported
@O2 Now onto about the 7th person plus customer Support on the app. Still nothing - ridiculous !
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Toby Binstead
(@itstobyinnit) reported
@stupot74 @O2 Same today, my signal normally flushes itself down the toilet when at football, festivals or in the proximity of more than 20 people.
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PeggyFi
(@PeggyFi) reported
@O2 Hi, still no data in Glasgow area. This is now day 4. Are customers affected by your mast issues going to be getting a discount on their bills or at the very least an update as to when they can expect to be able to use data again?
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Ross White
(@RossWhite2311) reported
@MsMoneyPenny777 @O2 No problem. Hope it was of some use.