O2

O2 Outage Report in Widnes, Borough of Halton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Widnes, Borough of Halton, England 09/03/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent O2 outage reports came from the following cities: St Helens, Warrington, Runcorn, Liverpool, Aintree Village and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWarrington Total Blackout
United KingdomRuncorn Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KateOwen17 Kate ♡ (@KateOwen17) reported

    @GemmaRiches @O2 I am getting this also!! I c any get texts to log on my system in work also I can’t get texts from my bank it’s really bad now

  • Katie_t_cat Katie (@Katie_t_cat) reported

    @O2 Is there nothing you can do to stop the tide of scam texts and phone calls? Surely if someone sends hundreds of similar texts from a spoofed phone number you must be able to detect that and block them? I know other countries can at least give a warning on screen to help…

  • GemmaRiches Gemma Riches (@GemmaRiches) reported

    @O2 so my phone doesn’t receive authorisation text messages I have been to your shop five times now and nobody can fix it and the call centre are useless.

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    @O2 I’ve just moved to a new iPhone and not receiving any SMSes from businesses for some reason (Any 2FA messages I don’t receive). I called your call centre and they told me I had a 3-5 day wait for them to look into it, or go in-store. Afraid I’m time poor, can you help, pls?

  • pete_strange strange but true (@pete_strange) reported

    @O2 hi, can I have your official complaint email address please. Getting no where with the chat

  • rchcool It's mom not mum (@rchcool) reported

    @O2 URGENT HELP@PLEASE I am awaiting a call from GP for my sick baby my old network has disconnected my phone but you have not activated my phone and I can’t make/receive calls

  • andywraith Andy Wraith (@andywraith) reported

    @O2 got a new s22 and pay monthly contract from Samsung website. It arrived yesterday but the sim doesn't work? What do I do?

  • rchcool It's mom not mum (@rchcool) reported

    @O2 me again I need my phone connected to the network asap please when I signed up you said it could take 48 hours but it has been 72 hours and my old network has disconnected my phone

  • forestdart david rodgers (@forestdart) reported

    @O2 hi for the past 2 weeks I haven't been able to get tickets on priority.when it goes to @TicketmasterUK it just buffer's then when I do get on it says happening now but can't click to get any. Can u please help.

  • SoniaTailor1 Sonia Tailor (@SoniaTailor1) reported

    @O2 as you have consistently ignored my complaint I would like to cancel my contract. Having been a customer for over 25 years. Loyalty obviously means nothing ! Can you sort this out???