O2

O2 Outage Report in Widnes, Borough of Halton, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Widnes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Widnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Widnes, Borough of Halton, England 10/20/2025 14:05

October 20: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Widnes, Borough of Halton, England

The most recent O2 outage reports came from the following cities: Newton-le-Willows, Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSt Helens Phone
United KingdomWarrington Total Blackout
United KingdomRuncorn Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • ianpyeiseboe ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thelongswim Karen Throsby (@thelongswim) reported

    Well done to the man at @O2 In Skipton for neither laughing nor rolling his eyes while resolving my “the SIM card doesn’t fit” problem by quietly slotting it in the right way round.

  • patchterrier Patch (@patchterrier) reported

    @O2 very frustrating that your signal only works at night and not during the day !!!

  • Beckynuttall93 Becky Nuttall (@Beckynuttall93) reported

    @O2 spent over 2 hours trying to discuss setting up a payment plan for the remainder of my device plan as I have cancelled my contract. Line was terrible, had to put the phone down. Can I sort this in an o2 store?

  • Shob_E E.S (@Shob_E) reported

    @O2 please can someone contact me asap about my phone. You guys have switched off my signal despite the multiple calls I have had with your team. I have had not had a working phone now for weeks

  • Sean62140511 Sean (@Sean62140511) reported

    @O2 6.Having to speak to O2 customer service

  • venkman2_11 Paul Steer (@venkman2_11) reported

    @AndrewFishy1 @O2 Don’t bother the signal is beyond atrocious! Worst big provider I’ve ever used in 32 years in mobile phone service and worst signal by a country mile

  • Poyle56 💜 𝓟 𝓮 𝓪 𝓻 𝓵 💜 (@Poyle56) reported

    @O2 sick of scam calls from allegedly o2. Hi this is Ben he says and I hang up!

  • djcue1986 Robert (@djcue1986) reported

    @AndrewFishy1 @O2 Save yourself the hassle as an o2 customer I do not recommend them at all , there signal isn’t terrible they do nothing about masts that’s are out and I’m pretty sure customer services is run by a bunch of nursery kids who don’t know the difference between there a*#e and elbow

  • DeanMcmorrow2 Dean Mcmorrow 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇪🇦 (@DeanMcmorrow2) reported

    @O2 why haven’t you released the hold on my refund yet? You said it would happen last Thursday. It’s now Tuesday!! Very very very poor service since you charged me three times for my upgrade…£861.54 you’ve withheld. I need to pay bills

  • djcue1986 Robert (@djcue1986) reported

    @AndrewFishy1 @O2 There signal is terrible