O2 Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Birkenhead come from postal codes CH42.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (30%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Birkenhead, Ellesmere Port, Liverpool, Flint, St Helens and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Skelmersdale |
Internet | |
| St Helens |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
-
James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
-
Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
-
LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
-
ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
-
Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
-
Ian Hawksey
(@ShanklyBob77) reported
from
Aintree Village, England
Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
-
Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
-
James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
-
Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
-
Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
-
Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
-
Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
-
James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
-
Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
-
bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
-
James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
-
Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
AJ
(@HubbleAJ) reported
@O2 Hiya I appreciate that, however it’s had a fault for over a year, surely this isnt acceptable standard of customer service ?
-
Robert Andrew
(@robboandrew) reported
@O2 ive had signal problems yesterday and no signal all day today in N9 London whats going on ?
-
Mind Blower
(@MindBlo70381492) reported
@O2 o2 you are killing me right now. Never experienced such poor customer service.
-
Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
-
Lulu Eden
(@lulu_scarlett) reported
@O2 yet again no solution in regards to O2Recycle and I sent my phone to you 3 weeks ago. I've tried calling, emailing and DMing you and keep being given incorrect phone numbers to call. My phone was delivered to you on the 30th November, so where is my confirmation and payment?
-
scott lane
(@misspiggysbbq) reported
@O2 Amazingly poor customer service is being blamed on this pandemic. Disgusting!
-
demoness
(@demones52947340) reported
@O2 never listen, never believe anyone, and cannot even spell ‘respect’. They expect it, but never give respect.
-
Mind Blower
(@MindBlo70381492) reported
@O2 Placed an order with you for collection. Yesterday 8pm received an email stating 2 days to collect. This afternoon received an email stating order had been cancelled. Called the collection point store who were of no help. Customer services were unable to help either
-
Andrew Gordon
(@ag247999) reported
@kado897 @JuliaHB1 @O2 are always quick to answer call and actually deal with problems. Excellent service
-
Mind Blower
(@MindBlo70381492) reported
@O2 Thoroughly disappointed at the performance of o2 in handling this situation. Really serves to differentiate this company from the real decent players in the market. O2 have so much to learn. Whole experience has been terrible at a very difficult time for me and my family.