O2 Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Birkenhead come from postal codes CH43.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Runcorn, Liverpool, St Helens, Upton, Birkenhead and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Upton |
Phone | |
| Birkenhead |
Phone | |
| Runcorn |
Phone |
Community Discussion
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O2 Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Rachel Connolly ☮
(@rachelconno) reported
from
Liverpool, England
@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Warren Price
(@WarrenPrice_) reported
from
Kirkby, England
Ya ****** pieces of shit @O2
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey
(@Kelsey24375359) reported
@O2 could the FRAUD TEAM contact me ASAP I have had 4 accounts opened in mine & my sons name, trying to get in contact with the fraud team for 4 weeks now!!!! I have called and sent emails as I have been advised to do by your stores and customer services with no success!!!
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Jay Frost
(@JayFrost1978) reported
@Epic_Kirsty @O2 Tell me about it absolutely useless glad I'm not a customer 🤡🤡
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Terri
(@terrileigh1991) reported
@O2 Well a quick Twitter search suggests this is the usual. I can’t sit here all night, this is beyond a joke. I don’t understand why the first person who answered couldn’t help, given that I’d already told the automated bot the purpose of my call. 😣🤯
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Graham Bastock
(@grahbast) reported
@O2 How do I escalate issues? I can't wait 24 hours again. You have cancelled both numbers - this was an o2 to o2 transfer.
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Lucy McKelvey
(@lucymckelvey) reported
@O2 (2/2) sim issued by vodafone both abroad and in the UK and the data is working fine so it isnt the phone. your customer service team insists that there's no bar on my account but i dont see how this is possible? also considering youve been charging me for data which i haven't
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Mark McNally
(@MarkMcNally2) reported
@O2 I've been having connection problems since I got my new contract in December 2022. My phone is an S22. My data connection is terrible at home, so much so, I cannot connect to YouTube and Facebook most of the time.
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Candy Prideaux
(@Cprid) reported
@O2 still no resolution to the problems we're having in HU12. Still paying for a service we're not receiving. Don't keep telling me there are problems (I know this) tell me about refunding some of my money!
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kirsty widdowfield
(@kirstynewcastle) reported
@O2 do pay as you go sims not have access to myo2 now or something. Never worked for weeks now I can’t even log in on the website. Not happy. Glad I ended my contract now for this awful service or should I say lack of service.
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Lucy McKelvey
(@lucymckelvey) reported
@O2 hello, I contacted you a few weeks ago about a replacement sim I had been sent. Everything works, but data. Originally i thought this was a roaming issue as I first used the sim abroad, but ive come back home and my data still isnt working. I've tried an alternative (1/2)