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O2

O2 outages and service status in Birkenhead, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birkenhead, England

The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.

CityProblem TypeReport Time
St Helens Phone 1 month ago
Skelmersdale Phone 1 month ago
Liverpool Phone 3 months ago
Liverpool E-mail 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • Paul_Newton37
    Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • GaryLiverpool
    Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • Chris14210
    Chris Davies (@Chris14210) reported from Seaforth, England

    @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • michelle1993g
    Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • ecsg1798
    E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • swaledalebirds_
    MartinWW❌ (@swaledalebirds_) reported

    @Savplast60 @kokeshimum @O2 You ******* retard.

  • totfinsol
    blueShrew (@totfinsol) reported

    @kokeshimum @O2 Simple. The last government scraped the plan to role out 5G masts which were to be built by Huawei which a Chinese company. Because the US don’t trust China they told us we couldn’t either and so the role out never happen. Any 5G bandwidth is being used by the war effort.

  • deanyboy80
    Dean Noble (@deanyboy80) reported

    @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

  • MichaelPhi82389
    Michael Phillips (@MichaelPhi82389) reported

    @kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone

  • Ned_Zep
    Ned Zeppelin (@Ned_Zep) reported

    @kokeshimum @O2 I live in Bolton but support Huddersfield. I've stopped taking my phone to matches because the signal is so bad. The DAB signal for Radio Leeds is appalling as well.

  • jonathandu10972
    jonathan durmont (@jonathandu10972) reported

    @jibbajabbba @kokeshimum @O2 Did you not read? Signal much worse last 2 years

  • TomTalksCars
    Tom Talks Cars (@TomTalksCars) reported

    5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

  • kokeshimum
    Sarah (@kokeshimum) reported

    @Son_Lyme @O2 Every single provider is awful in my area. 🙄

  • rocknroller912
    rocknroller912 (@rocknroller912) reported

    @kokeshimum @O2 Hills, tall buildings, metal frame buildings all block the signal.

  • AlanDuncan1971
    Alan Neil Duncan (@AlanDuncan1971) reported

    @kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service