O2 Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Birkenhead come from postal codes CH43.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (56%)
-
Internet (24%)
-
Total Blackout (14%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Birkenhead, Runcorn, Skelmersdale, Liverpool, St Helens, Upton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Phone | |
| Runcorn |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
||
| St Helens |
Internet | |
| Upton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
-
Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
-
Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
-
Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
-
Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
-
Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
-
Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
-
Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
-
Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
-
Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
-
Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
-
Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
-
Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
-
Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Zoe Towning
(@ZTowning) reported
Hi @O2 I am having problems making calls, it won't connect and then it says call ended. I am able to receive calls and send and receive messages. Is there a problem with the network? I've turned my phone off and back on again but it's still not working. Any help would be great!
-
Debzy G♍️🇯🇲🏴🇬🇧
(@brummiedebz) reported
@thomas_roy92 @virginmedia @O2 How did you manage to sort this if you don’t mind me asking? I’m a customer of both and unable to see where to do the free upgrade
-
Lester Mackenzie
(@ablowtothehead) reported
@O2 I live in S8 0GP postcode of Sheffield and have had no network connection for 3 days. What's going on? Can someone update me please?
-
DrRevus
(@DrRevus) reported
Hi @O2 and @virginmedia I am a customer for both of you but when I check it says I am not eligible for your Volt deal, I have broadband and O2 mobile phone(s), can I ask what’s going on please!?
-
Poppy
(@poppyjayhughes) reported
@O2 how can my phone say I’ve got 5G but nothing loads? You really need to sort out the ongoing issue with signal in Lichfield
-
liv preston
(@livprestonn) reported
@O2 hi, why is my mobile data and signal not working? Calls are saying they can’t be connected then hanging up and I can’t access any internet without being connected to wifi?
-
Claire
(@Heyy_Clairee) reported
@O2 Hi I recently updated my tariff to get 25GB of data and just checked on my o2 app and it says the contract is for 12GB of data which isn’t what I signed up for, please help.
-
Swim_Bike_Run_Jane 💙
(@running_jane) reported
@virginmedia @O2 I’ve been an O2 customer for over 10 years & VM customer for about 3 yrs. Virgin Media broadband has been weak & has never covered my home fully. Despite me asking for new booster pods these have never been received. I’ve poor broadband service that I cannot get out of
-
enkaytee
(@enkaytee) reported
Hi @O2 - we have 2 SIMs registered with you and VM broadband. Applied for Volt a couple of weeks ago and got the confirmation email today. One SIM and the VM broadband have had the upgrades applied, but the other SIM hasn’t. Can you help? Thanks…
-
Skippy123
(@skippy123gd) reported
Does anyone ever win on @O2 #O2Priority I've been with them for over 10 years never won anything 🤔