O2 Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Seaforth, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🧟♂️Cheryl🧟♂️
(@IamCHEZZA) reported
@O2 I’ve just found out that on my bill I’m paying for Disney+ twice can you help me out please
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Alison D
(@alilouherts) reported
@O2 I’ve got a question about upgrading can you help please
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carl willis
(@Baggieslad1234) reported
@kate_wba @O2 I'm with Virgin media and no complaints. I'd most likely be with someone else but they offered me a Sim card for free alongside my TV and internet package so too good to turn down.
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Ciarán 🏳️🌈🎮🏍
(@RauRauAtXIV) reported
@O2 Hopefully - I placed a new order to join O2 on an iPhone which was, at the time of ordering, on a 2-3 day lead time. I see now that this is up to 4 weeks - are you able to inform which of those two is more likely? I am moving home in the next few weeks which may cause issues.
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Roo the Recluse ✝️ 🏴🌹
(@peaceandallgood) reported
@O2 Can you help me please? I topped up £20 and it didn't credit my bundle. It deducted £2 already for data for some reason? I really don't want to pay £10 to top up again. 😬
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H.
(@HennaK__) reported
@O2 by far one of the worst networks I’ve ever come across!
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Lo
(@LoriLieber) reported
Hi @O2. My daughter & I are both feeling completely disposable as customers to you. Having been a loyal customer for 17 years and earning Platinum status on my daughters behalf I am now looking to change the account to her name (as she’s 29) and your CS are telling me … 1/2
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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martin humble
(@mjhumble1) reported
@O2 Internet service in Hull Old town High Street and Lowgate area non existent for 4 months...what is going on...reported it but nothing happening
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Kelly Parish
(@kellyparish81) reported
@O2 @TheO2 WASTE of TIME & STOLE money from me all bcoz I sent 2 text messages which cost me over £4 they were V.RUDE, UNHELPFUL & down right DISGRACEFUL!! Had an operation Saturday& NEED this credit! NOT much 2 a multimillion £ company! Wot network do I go with now? LOYAL,NOmore