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O2 outages and service status in Stoke-on-Trent, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stoke-on-Trent, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Wi-fi 17 days ago
Crewe Internet 4 months ago
Stoke-on-Trent Total Blackout 4 months ago
Stoke-on-Trent Total Blackout 4 months ago
Stoke-on-Trent Phone 4 months ago

Community Discussion

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O2 Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • RoyGalaasen
    Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • OddyJames
    James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • StrategiRob
    Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • AndyType2
    Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • PotterPodmore
    Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • andyankers
    Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • AWorkOfStuART
    STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • 1985Pete
    Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • JEFFERSONLEADER
    Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • misswhiskygirl
    Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • evanson316
    Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewwillough3
    Andrew willoughby (@andrewwillough3) reported

    @O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor

  • KatieXeech
    sentient punctuation (@KatieXeech) reported

    @o2 your online complaint form doesn't work

  • MissNads22
    MissNads22 🇱🇨💋 (@MissNads22) reported

    My coverage with @O2 is absolutely shocking and has been for weeks. Can barely connect outside of my own home. Can't even login to my O2 to complain because theres no bloody coverage

  • VapiLuthando
    thando_bruh (@VapiLuthando) reported

    @EnglandRugby @O2 Weakkkkk..damn

  • j_macgeever
    Jordan J MacGeever (@j_macgeever) reported

    @DelBoy80s @EnglandRugby @O2 Facts. **** him off

  • MattMk316
    MK (@MattMk316) reported

    @O2 customer service today

  • Velo_Rugby
    Velobet Rugby (@Velo_Rugby) reported

    @EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.

  • cfchayds
    'h (@cfchayds) reported

    @O2 **** you and your scamming company

  • MFA_AFC
    MFA (@MFA_AFC) reported

    @LBCNews Time to investigate the disgraceful network that is 02 asap @O2

  • milkmanDavid
    David Truman (@milkmanDavid) reported

    @O2 can you sort you signal out in Wembley and I’m struggling to send a simple text #letdown