O2 outages and service status in Stoke-on-Trent, England
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- O2 generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent O2 outage reports came from the following cities: Crewe, and Stoke-on-Trent.
| City | Problem Type | Report Time |
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Internet | 1 month ago |
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Total Blackout | 2 months ago |
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Total Blackout | 2 months ago |
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Phone | 2 months ago |
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3 months ago | |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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del (@del__91) reported from Stoke-on-Trent, England@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Pete (@1985Pete) reported from Crewe, EnglandIs anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Andy (@AndyType2) reported from Newcastle-under-Lyme District, England@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eve (@utopianluvr) reported@arokorol @O2 Upset about the truth huh? Too damn bad. You are lucky to be have set foot on Palestinian soil. Greedy greedy entitled for nothing.
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Viridis (@Lord_Viridis) reported@Ofcom @O2 I myself warned them about web issues on myO2 4 months ago, now the app has followed suit and is unusable. All linked to people with multiple accounts. The authentication service is riddled with errors and will loop people into a server configuration error.
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Daniel Daniel (@huckleberrydan) reported@beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.
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Chairman (@youtube1519565) reported@arokorol @abierkhatib @O2 Switch network, to something Israeli like: pedophone network.
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Sheena Watts (@Sheena81) reported@O2 hello, I've lost my phone can you help please?
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Goddess Nemo (@goddessnemo2) reported@GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.
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Resurgence | Conservative Libertarian Voice (@UK_Resurgence) reported@RichardGCorbett Switch to 02. Competitive pricing, good service and free data roaming in Europe. The rest will soon twig and offer the same… @O2
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Nikki Othen (@NikkiOthen) reported@O2 my priority app keeps looping me back to the home screen when I'm trying to get tickets, can you help?
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Shane (@shanelotriet) reported@O2 It’s like this all the time. It’s really frustrating when you trying to use your phone at the till points and have no signal.
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2