O2 Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST1 and ST4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
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O2 Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Jefferson Leader
(@JEFFERSONLEADER) reported
from
Crewe, England
@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Chloë Sharpes
(@ChloeSharpes) reported
from
Stoke-on-Trent, England
@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alan_D
(@Al_Dngrfld) reported
@EnglandRugby @O2 Never thought I’d say George Ford to start at 10
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Jonny Wall
(@Worzelwally) reported
@_AlexBPsych @EnglandRugby @O2 Being shouting this for while. Only now some of the pundits/media/most blinkered fans are waking up. U20s is always a good indicator and last few years have been very poor.
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Jo Watkinson
(@JoWatki99) reported
@O2 why has the signal in Harwood, Bradshaw and Bromley Cross become so poor and unreliable in recent months? It’s not fit for purpose.
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Chloe Vincent ☾
(@chloe_slipknot) reported
@O2 It’s still the same, it’s terrible!
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Louise Gregory
(@LouGreg) reported
@O2 Hey @O2 do you know how long the #complaints service take to respond to an email? 19.02.2023 it said we will respond in 7 days and still waiting. Mind you I’m still waiting for my original account set up from the beginning of January 2023. Will anyone from o2 resolve the issue
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Akunaebuaju na Mbaise
(@Mr_OluwaF) reported
@O2 why ******** did you guys charge my account £148 this early morning before 7am?
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⟭⟬♡⟬⟭
(@7btstb7) reported
@O2 uh yeh i know, it’s been an issue for days, supposedly being “fixed” next week is a joke - no guarantee either
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andy armitage
(@andya22) reported
@NeilNutbeam @O2 Mate mine does it all the time they have to be the worst provider down this way
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◽Skywalk FC◽
(@Stu__thfc) reported
@mnikoh @EnglandRugby @O2 Slade offers nothing to the side, never has
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Bruce Cleaver (parody)🏴🏉🤘🎸👀
(@scrum5atk) reported
@Cuzziebro8711 @EnglandRugby @O2 No That's as bad as the south African effort in 19