O2

O2 Outage Report in Congleton, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Congleton, Cheshire East, England 03/12/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent O2 outage reports came from the following cities: Leek and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeek Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomNewcastle under Lyme Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • StrategiRob Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • StokeyRick Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • huson63 DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • AndyType2 Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • niteshkpandey Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealMr_K Mr K (@TheRealMr_K) reported

    @__YoungForever_ @O2 i had the same issue - uninstalling the app and then reinstalling it seems to have solved the issue

  • nishaaaaaaah1 nxx (@nishaaaaaaah1) reported

    @O2 getting a little fed up of receiving no responses for my emails and messages. Your service is shocking. This is how you treat a customer of over 20 years. Might be time to change company I think!!!

  • MarkBatchelor2 Mark Batchelor (@MarkBatchelor2) reported

    @O2 I can’t seem to apply the discount from the priority app for Disney+ to my Disney+ subscription. Can you help please?

  • MWalker1869 Matt (@MWalker1869) reported

    @O2 Throwback to when I had a decent signal.

  • NathFerguson Nath (@NathFerguson) reported

    @O2 why is priority not letting me sign in even tho I type the right security code in every time I try it takes me back to the log in screen

  • Dogearedtatty H (@Dogearedtatty) reported

    Why is @Tescomobile mobile data (provided by @O2) so terrible in Exeter? Forget 4G, forget even 3G. It was even failing to get EDGE/GPRS.

  • rhysw25 Rhys Williams (@rhysw25) reported

    @O2 I can’t even open the app. It keeps asking me to sign in with my number and enter the unique code I’m sent. Been trying multiple times

  • chornaaa Chorna (@chornaaa) reported

    @O2 Tried both, still not working. Many others having the same issue too

  • Mauriceforster8 Maurice forster (@Mauriceforster8) reported

    @O2 just wondering how long it takes to fix a problem ?

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 I tell you what is a nightmare for texting!! Your signal