O2 Outage Report in Congleton, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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James Oddy (@OddyJames) reported from Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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DaveH63 (@huson63) reported from Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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del (@del__91) reported from Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Claire Louise (@claireshaw2188) reported from Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Pete (@1985Pete) reported from Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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del (@del__91) reported from Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Splendiferous (@Cheshirecats17) reported from Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Sam 🤸🏻♀️ (@sampixeldot) reported from Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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EffeR (@EffeR16) reported
@O2 How on earth are you meant to be able to manage your account if the app is not working and you can’t ring an agent. Come on o2! #frustrating #poorcustomerservice
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Martin Byers (@MartinByers) reported
@O2 I need help with my account
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Kane Hipkin (@kanehipkin) reported
@O2 i am trying to get hold of your customer service because I have had no signal on my phone for days now but it’s classed as not an emergency. Can someone contact me ASAP as there is no way of getting hold of anyone.
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Michael Varley (@Itasme92) reported
@O2 Hi Team, Not registered with Royal Mail, unfortunately! 😔 Was a bit eager to change my bank details and never thought! Is there a way to do this online? 🙏
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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Rhian Langham (@Rhian1975) reported
Shocking service @O2 Your system issue cancels my order and no availability until after Xmas for a reorder. No empathy in store ... computer says no attitude.
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Roisin (@roisinduffyx) reported
@O2 would not recommend O2 to ANYONE, absolute shambles of a company and get nothing but problems from them. TERRIBLE SERVICE
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Karen is Correct (@GetMeAManager) reported
@EffeR16 @O2 But you've not provided any sort of issue. Maybe someone can help if you give a little more info.
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Craig Verity Mbii (@CraigVerity1) reported from Saint Annes on the Sea, England
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!