O2 Outage Report in Congleton, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Middlewich, Macclesfield and Wilmslow.
| City | Problem Type | Report Time |
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 Stoke-on-Trent |
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| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Nelson 🏴🇬🇧🇪🇺
(@nello878) reported
One day the @o2 @virginmedia priority app will work, and do so each time I try and log in. The times I try, it never let's me, and I always get the "oops, something went wrong" 🙄
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AdrianJohn1974
(@Adrianmarlow) reported
@O2 hi O2 have had there upfront money from my bank ok but your still holding on 2 my money from my bank for second attempt on order of my new phone this is a week now you have not released it back to my bank account if continues I will cancel my direct debit on the 21st Feb
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Dec Maher
(@decmaher8) reported
@O2 Is it possible to cancel the contract on line? I can’t afford to be waiting an hour to speak to someone
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Joz Ahmed
(@joynal_ahmed) reported
@O2 how do I have a mobile contract put on hold? @AffordableMob managed to send a "brand new" mobile phone where the seal has been tampered and finger prints all over the screen. Their customer service has been 🤬 so far.
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Hads
(@worstdreamm_) reported
@O2 have the worst customer service known to man. this robot you that never gives you the right options and the fact you cannot talk to an actual human being is a ******* joke.
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Jennifer
(@jenmcewan1985) reported
@O2 When O2 have technical problems meaning they don’t take payment, but email to say they will collect it the following month. Then won’t give a clear confirmation it won’t show up as a missed payment. Youthen can’t place order for new Apple Watch because you have a ‘missed payment’
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ffakter
(@FFAKTERR) reported
@O2 can you explain why it takes over 72 hours to get a travel code abroad? Why am I waiting this long for a code to unlock my phone to use a different sim? Service is shoddy.
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Joe Haywood
(@JoeTHaywood) reported
Never known customer service as bad as @O2’s. They sell you a faulty phone, 3 months later it breaks, and they refuse to do anything about it. Genuinely hung up on me. Won’t even acknowledge the complaint I sent in. Absolutely disgraceful.
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Hayley-Marie
(@hayleymaries97) reported
@O2 can I have the email address for complaints or someone high up I can speak to directly about on going issues?
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CHI.
(@msubani__) reported
@O2 are really on some BS fr. worst customer service ever.