O2

O2 Outage Report in Congleton, Cheshire East, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Congleton, Cheshire East, England 10/20/2025 13:50

October 20: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent O2 outage reports came from the following cities: Macclesfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMacclesfield Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomMiddlewich Internet
United KingdomLeek Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ajdaw Alex (@ajdaw) reported

    @O2 can’t update bolt ons, AI chat bot Seema to not even know what that is, helpline cuts me off, not good customer service from @O2

  • itsjasonwhite ⒿⓌ (@itsjasonwhite) reported

    @O2 ...dead zone where you get no phone signal.

  • staceyjtaylor90 Stacey Taylor (@staceyjtaylor90) reported

    @O2 Hardest company to speak to somebody at customer services via the chat in the app!

  • tonycorless tony corless (@tonycorless) reported

    @O2 still shocking service in the Blackburn area. Calls dropping out. Apps like twitter not even loading unless on WiFi. Reported numerous times. Still no improvement.

  • Asif_M_Sharif asif sharif (@Asif_M_Sharif) reported

    @O2 1 bar or ZERO signal ever i moved to the network never any service in ILFORD I want to leave !

  • ScubaJeff904 ScubaJeff (@ScubaJeff904) reported

    @O2 Reason O2 suck at customer service. Still waiting for help after 2 days... Again

  • xAlison07x Alison (@xAlison07x) reported

    @O2 Hi, I purchased a contract free SIM card several months ago to put in a basic emergency phone. I've tried to top up for the first time but it says the mobile number doesn't exist. Can you help please?

  • tweetingatfools Johnno (@tweetingatfools) reported

    Once again @o2 priority and @TicketmasterUK cannot cope. This time not Peter Kay but Ava Max. You’re both a joke…. It’s only Ava Max and your systems break. When buying you asked me to reset my password and I never got the code so lost the tickets. #avamax #ticketmastersuck

  • loopylou1000 TTC#16 (@loopylou1000) reported

    @marktavender @O2 Yeah indeed 17.3% ! What’s that all about for goodness sake. They don’t seem to know ! How have their costs risen that much… oh wait ! They haven’t. They are just taking advantage of their loyal customer base

  • clotreadwayxo ChloeTreadway (@clotreadwayxo) reported

    Considering @o2 are a PHONE company their phone lines are THE WORST I’ve ever experienced! 😡