O2 Outage Report in Congleton, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Wilmslow and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Wilmslow |
Phone | |
| Crewe |
Internet | |
| Macclesfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Silvana Altamore
(@Swanella) reported
Hi @O2 I’ve got a faulty SIM and would like to return it...and possibly get another ( sim only contract) Your website says to register the return but there is no way to do this. Cannot call or find any useful information ( e.g.what is the address for returns) Can you help? Thanks
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Ally_Lou
(@Ally_Lou_) reported
@O2 @OakNational Maybe work on your customer services instead. Cutting off customers without warning is disgusting. How is that supporting home schooling families that rely on the data????
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🍊
(@Ginguskhan) reported
@O2 The upgrade option on the app never loads and can't seem to sign in no matter what browser I use
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Aidan Corrigan
(@aidanc80) reported
@O2 are you guys having any issues signal is dropping in and out where it's usual very strong??
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Yvette Marie
(@YvetteM94) reported
Why am I paying nearly £40 a month to @o2 to keep having to reset my phone 4/5 times a day because the signal keeps dropping out?.
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Maryam_x
(@maryammmmmxxx) reported
@O2 customer service are just so lovely and patient 🥰👍🏾
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Ally_Lou
(@Ally_Lou_) reported
After 20yrs with @O2 I was reluctant to leave. But their customer advisors sealed the deal with their appalling attitude. Still not having 100% decided, I requested my pac code just in case. Result...@O2 have cut me off immediately without notice! Disgusting!
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🏴 undeadbydawn 🇪🇺
(@undeadbydawn) reported
I’m trying to cancel D+ but @O2 appears to have collapsed. Can’t get into ‘Your extras’ at all. This is immensely irritating
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FunkySeafood
(@FunkySeafood) reported
@O2 are crap and cannot perform the simple task of using a pac code.
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j
(@laughjosephine) reported
@O2 You haven’t helped. I’ve been kept on hold for an hour and then moved to three different advisors. Your service is disgusting