O2 Outage Report in Holmes Chapel, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Holmes Chapel, Cheshire East, England
The most recent O2 outage reports came from the following cities: Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Poynton |
Internet | |
| Northwich |
TV | |
| Poynton |
Total Blackout | |
| Middlewich |
Internet | |
| Northwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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Carl fisher
(@CarlFisher2014) reported
from
Winsford, England
@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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race.against.the.machine
(@machine_race) reported
@O2 I have spent the last 1 hour on the phone to CS who cannot find my address as new customer. Online to paraphrase said business address and cannot process ?! Seems ridiculous as is very much a residential address and has been for 100s of years ?!!!
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@j1corange
(@j1corange) reported
@O2 I can’t find the Bolt On “Standard Rates in our Euro Zone” I am in Greece with the partners network “Cosmote” but can’t access my data which is very annoying. I have therefore been forced into purchasing the “International” which is completely unfair! Any reply appreciated
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ChrisHampele
(@ChrisHampele) reported
@O2 your postcode checker for new accounts doesn't seem to work where the addresses are not numbers... eg TA20 3AD. TW20 0JR or KT13 0QG - can you please fix ASAP....
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DylanJ
(@DylanJ84032224) reported
@Ryeallen @WokeFisk @O2 Well that’s just stupid ini. I doubt I’ll be sunbathing where I live so I’ll obviously want to go abroad. So your point is completely wrong.
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Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭
(@flavgough) reported
Hi there @O2 - I have a PAYG sim card (with credit on it) and it seems to have 'died'. I use it infrequently but I'm sure it was less than 6 months ago. Please could you help? Thanks!!
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ChrisHampele
(@ChrisHampele) reported
@O2 any chance of you acknowledging that it's not currently possible to order from your web site if you don't have a house number... postcodes with only names don't work... Please fix..! i have tried 5-6 postcodes now and all fail..
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Abe
(@CannyAuldGyruum) reported
Hi @O2 my son has just updated his iPhone to ios16 and now can't connect to your network. His mobile data says he needs an update but the software is showing as being g up to date. Is there a fix for this?
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Freya
(@speelingmstake) reported
@O2 Yep. That just says the network is fine. Which is what it always says. That doesn't change anything.
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.
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Jason
(@lankylegohead) reported
@O2 joined your network over a week ago and it looks like your second attempt to port my number has failed…. How hard can it be really?!