O2 Outage Report in Holmes Chapel, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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Jefferson Leader
(@JEFFERSONLEADER) reported
from
Crewe, England
@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Carl fisher
(@CarlFisher2014) reported
from
Winsford, England
@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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stedder
(@steadyteddy62) reported
@O2 It was a refurbished Doro phone. Customer Services offered the opportunity to buy a different one, but I needed that one to replace one that was broken. To be honest I would expect stock levels to be reasonably up to date -it is still showing in stock and available today...
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Mike Killey
(@moggoly) reported
@O2 trying to get through to speak to someone about a final bill payment being double what I was told it would be. As my number is no longer with you, the automated service keeps saying to use the O2 app. When I do get through to someone I keep getting cut off (3 times now)
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Samina Azam
(@sam_samaz) reported
@O2 getting low signal and no data. Trying to contact o2. Unable to ????? Why do I keep getting rubbish service???
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The MidNightOwl #SupportTheNHS
(@owl_mid) reported
@O2 @EnglandRugby Your browser help pages are not loading.. Do you have technical issues???
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Suzanne Harris
(@karatesuzanne) reported
@O2 please help! I moved home to Canada in May, notification given in June for my mobile & last payment made to O2 in July - but you've taken a further payment in August! I cannot contact customer support by phone. Please advice how I get refunded! Thank you!
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somethinglikeant
(@s_l_ant) reported
@O2 when I browse to your help pages online the page goes blank. When I ring via 202 my call is disconnected. Any chance of a replacement SIM for my son's lost phone?
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Mimi 808
(@Mimi8178662) reported
@O2 Horrendous customer service at 02!! avoid at all cost. Absolutely no customer care, mis sold me an upgrade and won’t let me cancel, within my 14 days!!! I have wasted a full week sorting this mess!!! O2 mess!! Goodbye
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Simmy
(@LimbMisek) reported
@O2 I have not been able to use my data since yesterday. Done all your network help steps too and reported as well. It’s soo frustrating, I’ve got work to do. Can you pls look into it.
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Jordinio
(@Jordinio11) reported
@owl_mid @O2 @EnglandRugby same problem help and contact pages are not loading. trying to call them is a waste of time too. the auto bot just hangs up.