O2 Outage Report in Holmes Chapel, Cheshire East, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 15: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Holmes Chapel, Cheshire East, England
The most recent O2 outage reports came from the following cities: Macclesfield and Moss Nook.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Poynton |
Internet | |
| Northwich |
TV | |
| Poynton |
Total Blackout | |
| Middlewich |
Internet | |
| Northwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Stu
(@Inthemanshed) reported
from
Gawsworth, England
@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Adshead
(@peteads) reported
@O2 are all your new contracts eSIM or are physical SIM? I need an eSIM as the sim slot is already taken. I’d be bringing my @ThreeUK SIM over because they still don’t support eSIM sadly
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Peter White
(@picturespete) reported
@O2 your texts keep saying ‘issue fixed’ but still I only see 1 bar 4G and sometimes just 2 bars 3G on my iPhone, indoors or out within 400m of home. Perfect elsewhere so not phone. Status page says signal interference. No @virginmedia today (maintenance) so can’t WiFi call.
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Danielle Lorimer
(@dlorimer93) reported
@O2 I was looking forward to upgrading my phone but your fraud team have had my account locked for about 8 months now ,your customer service team apparently cant fix this. Just asked the same thing over & over again for an hour. Very close to finding a diff provider at this stage.
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Simon Holder
(@red1hols) reported
Today I experienced the @O2 Customer Journey. Three and a half hours and still no resolution. Tomorrow is another day. Another number to try, but expectations are very low based on the experience today.
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Fruzsina
(@itsfruz) reported
@O2 I’ve been trying to call you today, 3 times I was hung up on after being on hold for 20 minutes!!! I need to transfer a number, can you help or do I have to keep ringing? 😤
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Rebecca ferrie
(@beckf) reported
@VMO2News @O2 @virginmedia Nice email I have received today, £8.50 you are going to charge everyone In March. I was expecting £4.50 not the above price. I guess it is time to shop around. I bet you will rise it again later on in the year!! Not a happy customer
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Marushka123
(@Marushka1231) reported
@O2 I am calling your customer services and getting no joy. This is how you treat business customers it's a wonder you have any! Can someone get two e-sims activated for me or is that beyond you?
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Simon Middleyard
(@SupersonicSi) reported
@suttieb @O2 Same here. Only had the one free trial when I started using the service (I think… don’t even recall that tbh), but also not getting an error, it just doesn’t do anything apart from take me to the account page
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Peter Adshead
(@peteads) reported
@O2 Ok thanks, is it possible to buy the new sim on a new contract then port my old number once it’s on eSIM? I don’t want to be held up by postal delays. Also, if I’m abroad at the time of eSIM activation will that be a problem?
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Lucy
(@lucymjones_) reported
@O2 hi - are you having issues with signal in the Cardiff area? I’ve been out today and both out and at home I have no signal at all.