O2 Outage Report in Holmes Chapel, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Holmes Chapel, Cheshire East, England
The most recent O2 outage reports came from the following cities: Wilmslow, Northwich and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Phone | |
| Northwich |
Phone | |
| Crewe |
Internet | |
| Macclesfield |
Internet | |
| Poynton |
Internet | |
| Northwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Stu
(@Inthemanshed) reported
from
Gawsworth, England
@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bentley
(@jonbentley90) reported
Has @virginmedia mobile actually changed from @VodafoneUK to @O2 as its VMNO network following the merger? In an area where I’m used to getting excellent data coverage it’s suddenly become frustratingly dire. Could this possibly be the reason?
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Timandra Dyer
(@tjd19) reported
@MissWittank @O2 I’ve found @O2 customer service to be sloppy beyond belief on many occasions 🤨#poorcustomerservice 👎
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Timandra Dyer
(@tjd19) reported
@MissWittank @Rozrunsabit @O2 They should compensate you for ZERO service! 😠
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Rishi Harani
(@rishiharani) reported
@Apple since updating to IOS 15.5, I’m having issues with full network on @O2 using my iPhone 11 Pro Max.
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Annalise 🦔
(@pixiefan_123) reported
@NicholsMarkl @O2 So true. They've still not DM'd me back...I've had CS team laughing down the phone and all sorts.
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Michael Connolly
(@Michael200486) reported
@O2 🤬🤬fuming, upgraded online click & collect from Ealing store and told I can’t, speak to customer service & drop the phone call 17:08hrs due to the bank holiday and try to call back & offices closed 🤬& as I am a personal & business account holder, maybe time to move accounts
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Simon B
(@phoebebuffay21) reported
@O2 no wonder you haven't abolished free roaming, o2 in Germany is awful. I've been here a week and I can literally get next to no reception unless I'm connected to wifi, it really is so bad.
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Peter Athersmith
(@OldgoldBlack) reported
@O2 @pixiefan_123 That’s because **** Virgin have taken O2 over now. So problems and price rises will be a normal factor.
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Kelly Hayes♡
(@kells__xx) reported
@O2 why do I pay for a 5g phone if I never get 5g despite being in a 5g area....
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Rock Lobster
(@MissWittank) reported
@Rozrunsabit @tjd19 @O2 I think their service has gone downhill since they merged with Virgin. Also I don't get a phone signal, let alone a data signal, for nearly half of my journey to work now.