O2 Outage Report in Holmes Chapel, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Holmes Chapel, Cheshire East, England
The most recent O2 outage reports came from the following cities: Crewe and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Phone | |
| Winsford |
Phone | |
| Wilmslow |
Phone | |
| Northwich |
Phone | |
| Crewe |
Internet | |
| Macclesfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Stu
(@Inthemanshed) reported
from
Gawsworth, England
@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carla O'Brien
(@MsOB30) reported
@O2 I want to set a spend cap on my account but the website is down and I can't contact anyone to do this, not very helpful.
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Katie Calvert
(@KC____94) reported
@O2 I have just ordered a phone and contract through you, I was quoted for 150gb and have paid and completed. On my account it now says 3gb so I have been completely missold. On the phone to your customer service and all they can do is cancel it?? How is this allowed to happen?
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alex
(@Aa_l_e_x_______) reported
@O2 phone upgrade…phone lost by @dhlexpressuk …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting
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👩🏻🦰 Becca L
(@AmberSeesRed) reported
@SkyUK My signal keeps going and calls ending. I can’t see an issue on the coverage website but local @O2 masts do have issues. #nosignal #CW5
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Neil Phillips
(@Neilos78) reported
Hi @O2. I'm not a customer, but you're billing me for a service I don't have and never used courtesy of a virgin media add on I never wanted. Stuck in a loop and get through to anyone who can help cancel and refund me. Help please
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mrs u..
(@mrsuppo) reported
@O2 had no network on and off for 2 weeks now.. ng17 area customer chat is always unavailable... can someone help please
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Warren Whyte
(@WarrenWhyteUK) reported
@O2 Can’t even get a manager to speak to me. I’ve been offline since Monday and your agents can’t help. What a way to treat a new customer.
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Sarah Cockshott
(@sarah_x_jo) reported
@O2 It’s very concerning that they’ve just called again claiming to be you and “my network” provider when I left you some time ago now. This makes me question whether you held my data securely when I was a customer.
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Gary Parslow
(@200MILGAZ) reported
@O2 the o2 store in Bath informs me that the reason internet access in the centre of the city is so poor, is due to that 3 masts are awaiting repair/upgrade what is the status of these please. As we are in Bath every week we find it extremely difficult to get any sort of service
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Martin welsh 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@accts_cowboy) reported
Brilliant @O2 I'm locked out my account and when I try to reset my password, the one time short code you send me isn't being accepted, it says its not valid. I've tried it a couple of times and same result. What a stupid system. How am I meant to access my account?