O2

O2 Outage Report in Holmes Chapel, Cheshire East, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holmes Chapel, Cheshire East, England 01/20/2026 05:55

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent O2 outage reports came from the following cities: Wilmslow, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomNorthwich Phone
United KingdomCrewe Internet
United KingdomMacclesfield Internet
United KingdomPoynton Internet
United KingdomNorthwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • Inthemanshed Stu (@Inthemanshed) reported from Gawsworth, England

    @O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • Nickcarrick Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • Nickcarrick Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported

    @O2 no matter where I go 4G will not work . Never has

  • elstoleno Rachel Bell (@elstoleno) reported

    @O2 Ok. Since your call centre already told me that my details had been sold on, please explain to me how many companies are associating this phone number with a previous bill payer who has never personally used this number?

  • Jason_WB JasonWilkinsonBrown (@Jason_WB) reported

    @O2 One for the network teams. Only happens on 5G in the EC2V 7JE postcode but the connection to WhatsApp keeps dropping. My office is here and has been happening since 5G went live

  • tigertazz Chris Hutchinson (@tigertazz) reported

    @O2 @Apple @o2 extremely long term customer here ….. what can you do for me?🤔

  • Ash_Blakeston Ashley Blakeston (@Ash_Blakeston) reported

    @O2 5G never seems to work when in/around Hull City Centre. Have to turn it off and revert to 4G which works ok. Any reason why please? Thanks

  • SuzannaJackson1 Suzanna Jackson (@SuzannaJackson1) reported

    Hello @O2 can you help me please as your Live Chat has been useless and tried to deflect a billing issue. Thanks

  • elstoleno Rachel Bell (@elstoleno) reported

    @O2 Even just narrow it down for the most recent one 01213140537 called today asking for my mother, who again has only ever been associated with this number via bill payments. The number has a negative mark against it on who called. How do they have this information if not via O2?

  • MungoMungeam Mungo (@MungoMungeam) reported

    @O2 working in Peckham (London) & there’s barely any signal… how can that be???

  • elstoleno Rachel Bell (@elstoleno) reported

    @O2 Like I said, she only paid the bill, her name was never listed anywhere else with this contact number alongside it. The number has been used to join many websites, but always with Rachel as the name. And you can’t have had a data breach or we’d have been informed 🤔

  • Pepsuber88 🅵rank (@Pepsuber88) reported

    @O2 hi, I would like to upgrade my 4g sim to 5g. I've tried to contact your customer service but can't get through to an advisor nor when I'm linked to the website can find the right option.