O2

O2 Outage Report in Holmes Chapel, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holmes Chapel, Cheshire East, England 12/21/2025 07:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent O2 outage reports came from the following cities: Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomMacclesfield Internet
United KingdomPoynton Internet
United KingdomNorthwich TV
United KingdomPoynton Total Blackout
United KingdomMiddlewich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • Inthemanshed Stu (@Inthemanshed) reported from Gawsworth, England

    @O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • Nickcarrick Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • farleyamanda Farley (@farleyamanda) reported

    @BBCWatchdog @Ofcom O2 has shown an inability to deal with a simple contract change. I've been charged twice now for 2 services despite contacting @o2 for over a month before the switch. I've spent hours on phone to customer services & either been hung up on or had no follow up

  • bethjanehoward Beth 🌵 (@bethjanehoward) reported

    @O2 I am having an issue with an order I have placed and I can’t get in contact with anyone who will help me. The customer service line just isn’t helping.

  • ddbelle47 David Walker (@ddbelle47) reported

    @O2 Also why is it that when checking the network status for this postcode on your website does it say 5G is unavailable in this area, yet my phone seems to be picking up a 5G signal, albeit a very poor signal for any mobile internet?

  • Rob06249418 Rob (@Rob06249418) reported

    @O2 why is your service so bad nowadays? I swear you guys were the best back in the day. Now like 50% of the time I can only get 3G

  • MagowanRob rob magowan (@MagowanRob) reported

    @O2 hi, I have lost my SIM card down behind my windscreen (don’t ask!) can I be sent a new sim please.

  • EgalGeordie Egalitarian Geordie (@EgalGeordie) reported

    @O2 No, but it did work in Alberta but its not working in Onterio

  • voottelecom VOOT (@voottelecom) reported

    @JamesMarriott @O2 If you're moving TO O2 you won't get a temporary number. Just keep your old SIM in the handset until it stops working. Won't take 48 hours. If they've given you today as the move it should happen today, we get very occasional issues if the losing network don't release properly

  • siobhan_wright1 Siobhan Wright (@siobhan_wright1) reported

    @O2 no service at all, it is needed for work, is there a reason it is down? Not just me there are other people on o2 with the same problem

  • voottelecom VOOT (@voottelecom) reported

    @JamesMarriott @O2 🤔 that's very unusual. Definitely call O2 and ask. When we do business ports we usually get Sims that aren't live. The port happens on a set day and usually advised in advance. Strange they didn't issue a port date. Make sure they've not set up as a new number

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from Wetherby, England

    @saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.