O2

O2 Outage Report in Holmes Chapel, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holmes Chapel, Cheshire East, England 01/15/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent O2 outage reports came from the following cities: Wilmslow, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Phone
United KingdomNorthwich Phone
United KingdomCrewe Internet
United KingdomMacclesfield Internet
United KingdomPoynton Internet
United KingdomNorthwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • Inthemanshed Stu (@Inthemanshed) reported from Gawsworth, England

    @O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • Nickcarrick Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England

    What's up with @O2 app just keeps.sending security links and can't login

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_crossing louise 🍃 (@louise_crossing) reported

    @O2 had an upgrade and kept same number, ordered new sim to fit phone but upon inserting, I can’t get any signal or nothing. I still get it on my old phone but not my new one can I have some help?

  • York5pur Yorkspur (@York5pur) reported

    Switching phone networks to @O2 was a terrible mistake, haven’t been able to make a phone call that lasts longer than 20 seconds ever since. Appalling coverage

  • SallehBear SallyQ (@SallehBear) reported

    @HugeRobbiefan78 @O2 I’ve finally managed to get hold of someone on live chat which is actually working today and they’ve sorted my issue in 15 minutes.

  • G69728288 G (@G69728288) reported

    @O2 Hi @O2 my signal is awful, and I need to speak to an advisor about you charging me less for a shocking service, but all agents are too busy, can I email or just speak to a virtual assistant only (that’s then tells me the agents are too busy)

  • HugeRobbiefan78 Lindsay Hill (@HugeRobbiefan78) reported

    @O2 will I be waiting all day for a reply this is getting beyond a joke seriously considering switching to a new network at this rate 😡😡😡

  • DaveSmith_UK Dave Smith (@DaveSmith_UK) reported

    @O2 That the area has had work done and signal would be much stronger. Which is lies. I can’t get signal never mind 4G/5G in the centre of Belfast.

  • thealmeister Al MacLeod (@thealmeister) reported

    @O2 I have looked at the help and if the answers were thee I would not have tweeted, your online chat is not providing a service

  • Dennis27239631 Dennis (@Dennis27239631) reported

    @O2 - how often do you disconnect customers who upgrade? I'm unable to use the device I paid for outright, nor my new upgrade, for the last week as you have disconnected my number and nobody will help. Nobody knows what they are doing. What a shambles of a compan.@MoneySavingExp

  • thealmeister Al MacLeod (@thealmeister) reported

    @O2 please help me with an enquiry, not acceptable to repeatedly get we are busy for 2 days and server disconnections, what is going on

  • Noctus100 Att (@Noctus100) reported

    @hausofdawes @ThePGizzle Same! @O2 wouldn't get me in without errors! NOT COOL!