O2

O2 Outage Report in Holmes Chapel, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holmes Chapel, Cheshire East, England 12/10/2025 11:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent O2 outage reports came from the following cities: Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomMacclesfield Internet
United KingdomPoynton Internet
United KingdomNorthwich TV
United KingdomPoynton Total Blackout
United KingdomMiddlewich Internet

Community Discussion

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O2 Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • claireshaw2188 Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • ruthjustdoit Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chris___old Chris O (@chris___old) reported

    @O2 I can’t ‘really account for you’ billing me before I even get your product! Also the Royal Mail tracking number you gave doesn’t work. Here’s a tip for you: start billing customers when they activate the sim. Your customer service on here is the worst I’ve ever seen.

  • bilalhassam Dr Bilal Hassam (@bilalhassam) reported

    Leaving @O2 after many years simply because @VodafoneUK offers a contract where I can use my data/allowances in Turkey where I will be visiting next week. Wonder how many more customers they've lost because of their terrible roaming policies!

  • alibeck42 Alison Beck (@alibeck42) reported

    @O2 why is your coverage so rubbish lately! Cannot count how many times my phone has simply said ‘no service’ lately - whilst at home. #disappointed #poorcoverage

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • spabrown Wayne brown (@spabrown) reported from Bodmin, England

    hey @O2 when you send me my #O2Surprise please could you add a replacement screen….May have dropped mine when putting my little girl in the car #broken

  • Tubbst4r_ 𝕄𝔸ℝ𝕂 𝕋𝕌𝔹𝔹𝕊𝕋𝟜ℝ (@Tubbst4r_) reported

    @tescomobile We're home now but that explains why we all had issues then so maybe @O2 can enlighten us as to whether we should of expected such sketchy service. Absolutely fine for calls and SMS but anything requiring mobile data connection was generally quite poor.

  • caitlinsmithxx Caitlin-Maria Smith (@caitlinsmithxx) reported

    @O2 need to sort their ******* service out. Paying £50 a month and I can’t actual use my phone! Another hospital appointment cancelled because they can’t hear me!!!

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • ApexCyberpunk ApexCyberpunk (@ApexCyberpunk) reported

    @elizete_xo @O2 Are you having difficulties with your iPhone/iCloud and you have tried contacting @apple know response, know need to worry just Slyde to our DM privately for help and assistance we can help you.

  • AndCasting Andrea Clark Casting (@AndCasting) reported

    @O2 is there an issue in SW6 area?