O2 Outage Report in Holmes Chapel, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Holmes Chapel, Cheshire East, England
The most recent O2 outage reports came from the following cities: Moss Nook, Poynton and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Poynton |
Internet | |
| Northwich |
TV | |
| Poynton |
Total Blackout | |
| Middlewich |
Internet | |
| Northwich |
Total Blackout | |
| Crewe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Splendiferous
(@Cheshirecats17) reported
from
Bollington, England
@O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.
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Steve Glüning
(@gluning) reported
from
Macclesfield, England
@O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...
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Elizabeth Kellett
(@lizkellettuk) reported
from
Wilmslow, England
@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Nick Power-Jordan
(@Nickcarrick) reported
from
Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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NB
(@Mr_NickBowe) reported
from
Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Stu
(@Inthemanshed) reported
from
Gawsworth, England
@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ESC
(@IRBFSTU) reported
Whilst I wait 45 minutes to speak to someone at @O2 I’ll also ask here I got an o2 SIM card when I upgraded my Virgin Media package and now have a separate bill to you monthly But I lost the SIM card and need a new one. I can’t receive a text obviously 🙄 to verify online. Help
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Andrew
(@pitcombe) reported
So @O2 are putting up their prices by 17% ~ put the service in BA10 up by 16% and I might even get a signal. Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflation plus 3.9% as set out in your terms.
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Mais ie
(@maisfee) reported
Wow @O2 increasing their prices by nearly 20%!!!! Absolute jokers and I can't even get phone signal in half of my house. Can't wait to leave my contract and never come back!!!
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Harriet
(@H_Klim11) reported
@O2 when i call the phone is put down just as I'm being put through to the agent - happens every time - how can I get through to someone?
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Darren Woolston-Box
(@DWooBox13) reported
Glad to have my bill with @O2 raised even higher, they don’t even give the service I pay for now, so why not Absolutely top tier banter
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emzyboo
(@emzyboojones) reported
Receive an email this morning to say my phone bills going up by 18.5%! The 🤬 cheek of it when I can’t get signal or use any data in 90% of the places I go. @O2 you’re coverage is shockingly bad and should be reimbursing customers not charging more. What a joke!
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Chris
(@chriswb) reported
Hi @virginmedia, not every customer wants a bloody @O2 SIM with a contract renewal - I don’t care if it would be good for a ‘backup SIM’ as you suggested, I ain’t paying for it.
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Marlo
(@MarloForever) reported
I'm so relieved that my @O2 contract is almost up. A 17.3% increase to monthly price plans is daylight robbery. You can't expect loyalty from customers when you treat them so poorly.
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Bec Treveil 💙
(@bectreveil) reported
Been a loyal @o2 customer since 2008 but after being told my bill is going up 13.4% for RPI plus 3.9% on top of that, reckon I'll be shopping around at the end of my contract. Surely there are only so many eye-watering shareholder profits I can contribute to.
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Simon Hemmings
(@SimonHemmingshj) reported
from
Chelmsford, England
@O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews