O2 Outage Report in Crewe, Cheshire East, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent O2 outage reports came from the following cities: Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Whitchurch |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Northwich |
TV | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Middlewich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lillyrose8
(@lillyrose82) reported
@O2 I am currently trying to contact you regarding my bill. Do you have a direct number I can call ? The customer service is shocking and if this isn’t fix within the next 2 days I will be leaving . I am disgusted with this service . #O2
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Mandy
(@MasonA_Mrs) reported
So come on @o2 someone needs to answer the phone, yes I’m on hold again or tweet me to tell me the code. I can’t get it over text as there are more than one number on the account. Help please @O2
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Adam - AdamJPUK
(@AdamJPUK) reported
@O2 Did you not read? THE NUMBERS ARE FAKE. They can't be blocked. That's the issue. The only way to avoid it is to change number which is far too annoying.
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 How do I make a formal complaint? Your customer service is absolutely disgusting! Will be leaving at the end of my contracts
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Claire Petrie - Digital Assistant
(@ClairePetrie83) reported
@O2 Nope - called your hopeless customer service, to be told that it would update within 24 hours of order. Still hasn't, but you have taken my deposit.
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diana porter
(@dianaporter81) reported
@O2 how long does it take for a phone to be unlocked from your network? Gave my son my old phone and a sky sim card. Didnt realise phone was locked to o2. Really need it unlocked before he goes away for the weekend with his dad
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Josh Caldwell
(@Joshacal) reported
@O2 are you able to help with a query? I've tried the live chat function on myo2 app but not getting any reply. Thankyou
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Mr Tony
(@Tony__Danger) reported
@O2 Only a couple of days. But as I said, the unsubscribe method in your marketing message doesn't work so I can't stop them.
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Bobby Makepeace
(@BobbyMakepeace) reported
@O2 I'm very annoyed. One of your Call Centre workers has put the phone down on me twice in the past 20 minutes. You've sent me a Samsung to test my SIM card without a charger. I'm an iPhone user. What is going on. Your automated system is ridiculous.
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Sarah-Lulu (⫩)
(@Princess77Pink) reported
@O2 is your website down as I’m having trouble logging in? Anyone else having problems or just me? #o2