O2 outages and service status in Crewe, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Crewe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crewe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Crewe, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Wi-fi | 2 months ago |
|
Crewe
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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Pete (@1985Pete) reported from Crewe, EnglandIs anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Stu (@Inthemanshed) reported from Gawsworth, England@O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Hannah Thorp (@hanthorpy) reported from Lostock Gralam, Englandhi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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del (@del__91) reported from Stoke-on-Trent, England@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Andy (@AndyType2) reported from Newcastle-under-Lyme District, England@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Caroline🖤 (@carolinew4031) reported from Davenham, EnglandCan anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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James Oddy (@OddyJames) reported from Congleton, England@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Ennis (@EnnisCpfc) reported@O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.
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Darth Wader (@LordoftheSplash) reported@TakeThatClouds @O2 Just moved to Smarty becuase of **** like this, at one point a few years ago my number suddenly stopped working, they’d issued a pac code for my number and given it away, couldn’t get it back, so gave me a year for nothing, as soon as that was up I was off, 02 are utter ****.
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Mxdz (@ImMxdz) reported@O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort
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Dave Ogden (@daveo1880) reported@O2 are there any plans to roll out 5g in Rhyl/Prestatyn. Every other mobile provider has 5g in the area but you haven’t? 4g drops signal too often and I’m left with little or no signal to make any calls. Considering I’m paying over £100 per month it’s poor coverage
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Andy Sherratt (@andyps1275) reported@Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.
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Sparky (@Sparkyisared) reported@SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔
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Greg **** (@greg_bint) reported@O2 not a single child at the Boomtown festival on the O2 network has any coverage or is able to contact their family
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mo (@slomoassassin) reported@O2 maybe you should hire more staff that can answer the phones for customer service
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Cody (@CodyButton77) reported@O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.
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💎🇳 🇪 🇲 🇪 🇸 🇮 🇸💎 (@i_Nemesis99) reported@Fortnite @FortniteStatus @O2 the O2 fortnite drop what exactly did O2 customers get because if it just that generic code it is awful especially since already being shared around tbh you could have just shared the code on social media yourself instead of making customers wait