O2 Outage Report in Crewe, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent O2 outage reports came from the following cities: Northwich and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Phone | |
| Crewe |
Internet | |
| Whitchurch |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Northwich |
TV | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Weynberg
(@LWeynberg) reported
@O2 it's nice to see that you cancel people contracts instead of actually helping them sort the issue. My smartwatch contract seems to have been cancelled, instead of sending me an envelope to get it sent off and solved ...
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Kevin
(@appccessible) reported
@O2 service is so bad now in the centre of #Derry since their cell site outages a few days ago (that still haven't been fixed) that I'm now roaming on @eir !
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Jonathan Simnett
(@WestFour) reported
Classic @virginmedia customer service. Major internet engineering work on the same day as a #railstrike when people are #wfh. Why did you combine with these clowns @O2?
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Alex
(@alex_sutton85) reported
@O2 @O2 could I have some input please? I do notice me signal is particularly bad these days at home and was wondering if this may be the cause? Thanks
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Save Umana Yana
(@save_umana_yana) reported
Debbie has continuously fought for her livelihood. She has petitioned the councils, @O2 @VodafoneUK @virginmedia who operate on her doorstep to no avail Everyone involved acknowledge the issue they have caused, but not one party is willing to do anything about it
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Tom Stott
(@tomgstott) reported
Wtf @O2 . Am not even with you anymore and I've been told to pay my final bill, then not to because it will change to be my final final bill only I can't pay it because you've closed my account & your payment links don't work and I don't trust your call center. Sort it. Joke.
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Samuel George
(@SamuelGeorge96) reported
@O2 This is what I’m saying, I did this but it has never been included in my bill. So are you saying that now it’s been nearly a year it cannot be re-added?
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HiddenDragon1979
(@WickedestWoods) reported
@O2 Can you help explain/sort out why my voicemail isn’t pulling through? People are saying they’re leaving voicemails but there’s no evidence on my phone.
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Erik de Wit
(@ErikDoIt) reported
@O2 I am sure that on/off is going to fix the problem. Let me try. Nope. Not after the first try 2 weeks ago, and not after the 100th try this week. But, a splendid effort and an a+ for your suggestion. If all your software issues were fixed that way who would need IT
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ella matthews
(@eeeeeeeeeellaa) reported
@O2 it’s saying my o2 priority queue has been used but i need it for tonight and i thought it’s supposed to regenerate itself. help pls xxx