O2

O2 Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crewe, Cheshire East, England 03/31/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent O2 outage reports came from the following cities: Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • niteshkpandey Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Pocimop Craig Symons (@Pocimop) reported

    @O2 That link takes you to the app which I already have. I’ve spent two days on the app trying for online chat with no joy and the phones are never answered.

  • Glennboy00 Glenn (@Glennboy00) reported

    A few months ago I had a horrendous time with @O2 however credit where credit’s due, I had absolutely fantastic service today. Well done @O2 restored my faith in the Network. 👏👏👏

  • yeldham_niall Niall (@yeldham_niall) reported

    Hey @O2, I have been trying to activate Volt as I am with Virgin Media and yourselves, but I keep getting sent in circles and am unable to get any where. Please help!!

  • rooneycanary Lianne (@rooneycanary) reported

    @O2 Oh my O2...worst customer service ever...honestly...2 hours on the phone, cut off twice, totally rude call handling...was only trying to buy 4 additional sims! Every bad example going in my experience.

  • jen_f16 jen_f16 (@jen_f16) reported

    @O2 I'm looking at a sim only deal on your network through @UswitchUK - do you sim only deal include EU roaming? As in can I use my normal minutes/data with no extra charges?

  • VictimsParody A Loving Father - Invisible Parent (@VictimsParody) reported

    @Surviving_LADa @EE I have moved my account to @O2 and will never go back. They have insulted the entire male population.

  • 3bdallahmohd Dubai Geek 🇦🇪 (@3bdallahmohd) reported

    @getpeid @O2 Sad that nothing phone 1 moto is change industry standards on phone then they don't include a charger. Worst trend in phone market.

  • MiaEldekvist Mia Eldekvist (@MiaEldekvist) reported

    @O2 Can’t seem to get the O2 recycle site to let me past the reCAPTCHA. I promise I’m not a robot! Help?!

  • paulmac77 paulmac77 (@paulmac77) reported

    @o2 my drinks voucher from priority moments isn't working this week? Is it down

  • ClairEar1273 ᑕᒪᗩIᖇᗴ 🇺🇦💙💛 (@ClairEar1273) reported

    @O2 Can you tell my why my signal seems to have got so poor at my home and work place? It used to get full signal but now I barely get 1 bar somedays it seems to have been since 5g has been switched on in my area?