O2

O2 Outage Report in Crewe, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crewe, Cheshire East, England 04/25/2024 19:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Middlewich.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • Inthemanshed Stu (@Inthemanshed) reported from Gawsworth, England

    @O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeliaNFFC Amelia cohen (@AmeliaNFFC) reported

    Finally back home where the signal and internet works!! @O2 back of shite!!!

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @O2 hello 👋🏻 can someone reply to my previous tweets about my Mobile Data issue please!? Getting really frustrated and am considering leaving O2 now…

  • abanksy101 Sounds like a euphanism (@abanksy101) reported

    @O2 can you help? I’m in Canary Islands and cannot get any 4G on my phone. (iPhone)

  • WhErEsWaLLy87 Kyle Galloway (@WhErEsWaLLy87) reported

    @O2 Cut my grandfathers pay as you go line off hes 88!!! Just spoken to customer support who then cut me off when i asked if she could speak louder...unacceptable

  • leeadamwarner Lee (@leeadamwarner) reported

    @tescomobile @O2 I was advised by the Tesco mobile customer services team to use the o2 website to check coverage, which is what I did in the picture above. It clearly says 4G coverage is available.

  • Force94557433 Force (@Force94557433) reported

    @Brendan_O2, @O2 Hi Brendan, After getting a new contract with O2 on 3rd of April,my number still doesn't work. Have been in touch with customer service, but no luck. Have contacted @O2 today with my contact details, still no calls. Im already regretting my O2 decision !

  • HarrietWittmann Harriet Wittmann (@HarrietWittmann) reported

    @O2 For the past two weeks I haven’t been able to get my free Nero coffee. Don’t say “there is limited stock try again the next day” which seems to be your standard reply to everyone that has been asking the same thing. It has never said out of stock before these last 2 weeks.

  • jpolettilau Jannine Poletti-Hughes (@jpolettilau) reported

    @O2 I have been without Internet for more than 10 days. This is for a sim card in our house modem. This problem was reported from day 1 and I am still waiting for it to be fixed. How long more do you need to resolve this issue @O2?

  • tescomobile Tesco Mobile (@tescomobile) reported

    @leeadamwarner @O2 The link I have provided takes you to the O2 website and shows that the network is busy in the area Lee, which means your data will be slower than normal. Please follow the steps within the Deadlock letter if you remain unhappy - Laura

  • Dontdropthelot DontDropTheLot (@Dontdropthelot) reported

    @O2 @timdafish Thanks @O2, I’ll be moving over in the next few weeks. At least there are some companies out there that still care about customer service, fairness and loyalty.