O2 Outage Report in Crewe, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Northwich |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Scholey
(@ScholeyPauline) reported
from
Uppingham, England
@O2 I am still receiving phone calls from a company called CV the last number they rang from was 0141 489 0715. Any idea who they are? The caller says they are an authorised O2 company. I never deal with third parties my contract is directly with you. Please advise.
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Gary Eddy
(@GaryEddy15) reported
@O2 Hi, I am based in Cornwall and am struggling for signal everywhere. For the cost that I pay, it needs to be better. I lose connectivity on calls every few minutes and cannot download with data. I have tried your network help guide and still it hasn’t helped. #o2connectivity
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Ian Moss
(@CotyHS2) reported
Hey @EE, how do you measure "best network in the world"? I've tried you. You're worse than @o2 in my area, and o2 are shite. More advertising bollox.
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vix
(@lil_washyu) reported
@O2 @O2 disgusting customer service! Had multiple contracts with you for years never missed a payment… Daughters contract phone seized by police for a grooming ring investigation last year. O2 wouldn’t freeze account as connection needed to remain live…
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Luke Shaggy Jones
(@LukeShaggyJones) reported
@O2 hi there I have an issue, my oppo had a hardware fault a month ago. Phone was unusable but in perfect shape, and I spoke to the people in O2 Huddersfield and they advised me to go through oppo to get it repaired as it was in warranty. I did that and yet again it's broken 1/2
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Sara OA
(@Saaraomar) reported
@O2 It’s still down over 48 hours now
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Al Smith
(@htimsAJ) reported
@O2 how do i go about cancelling my contract. Your service as it stands is pathetic. Pay for 5G and never get any internet service. A failure to privide the service in which i pay for.
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eddie
(@EddieBuggy) reported
Phone signal on @o2 has been atrocious the last few months. Showing to have 4G but using online services been sketchy. Even sending online messages has been brutal. Not isolated to an area either. Happening in Manchester, Blackpool, Edinburgh and Glasgow. What’s up with that?
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marc latham.
(@marlatham) reported
@O2 just a heads up from a usually happy customer, the roaming in the USA is dreadful, doesn’t text or allow data (and for £6 a day) turning roaming off now but you may need to speak to your US partners
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Smithy
(@gobshitechris) reported
@wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝