O2 Outage Report in Crewe, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent O2 outage reports came from the following cities: Middlewich.
| City | Problem Type | Report Time |
|---|---|---|
 Middlewich |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Northwich |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tequila cat
(@cat_tequila) reported
@leemcbr37826036 @O2 This sounds familiar. I am now passed over to a third person, on hold again. The company is hopelessly under-resourced. I was pointed back towards the website which as I already know cannot provide a family SIM, poor info.
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James Richards
(@Jimbobthon) reported
@novakg11 @O2 @VodafoneUK Nothing new, I've been noticing the signal reliability is negligible at best. My phone might say 4g, but no apps that use data work. And yes, I have plenty of data left.
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scpa32
(@scpa32) reported
Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down
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Kevin
(@appccessible) reported
@O2 Is it details on how to switch to another network?
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Tom Wright
(@twright1989) reported
@Kev_Gillespie76 @EnglandRugby @O2 But Joe Cokanasiga who hasn't done anything impressive since... well he's never done anything impressive.
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Capricious Entity
(@sallent_paul) reported
After 8 years of being a pay monthly customer with @O2 and thousands of ££s later, once I needed their tech support as they’ve left me with no phone for 6 days and they are nowhere to be seen. What is all that about?
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Liz
(@Liz_487) reported
Do I just have a duff iPhone or is @O2 rubbish everywhere at the moment??? Forever having connection issues and temperamental signal these days wherever I go 😩😤
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scpa32
(@scpa32) reported
@O2 your customer service have hung up on me twice #customerservice #o2
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James Richards
(@Jimbobthon) reported
@VodafoneUK I'm not on Vodafone, it's directed towards @O2 . Maybe I should be, seeing how bad o2 is getting.
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Adam Marc
(@Pound4Pound_AJ) reported
@O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?