O2 Outage Report in Kidsgrove, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kidsgrove, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kidsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kidsgrove, Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Crewe, Winsford, Newcastle under Lyme and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Crewe |
Phone | |
| Winsford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kidsgrove, England
Latest outage, problems and issue reports in Kidsgrove and nearby locations:
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Sam 🤸🏻♀️
(@sampixeldot) reported
from
Macclesfield, England
@O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@ryanstanley22) reported
@O2 just a question, do you understand the difference between rude and direct?
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NyLanaThotep™ 🏳️⚧️⚧🏳️🌈☮️
(@IAmLanaPearce) reported
Hi @O2 can you do something about the signal in Chepstow, a lot of town is 3G only and is making mobile gaming away from my Wi-Fi a nightmare. If it can’t be improved I’ll have to look into terminating my contract.
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𝒩ℴ𝓃𝓃𝓎 𝒲𝒾𝓁𝓁𝓈
(@NonnyWills) reported
@O2 insurance is a joke!! Not only was I told or would come Saturday - it didn’t. And on receiving my new phone I’ve received one in the same condition mine is in and a camera not working. Why I am paying for insurance if I’m gonna receive a phone of the same or poorer quality.
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chris fear
(@bluegaschris) reported
@O2 @EnglandRugby Can you prioritise customer service please
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Coombes Cars
(@CoombesCars) reported
@O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Jon Dixon
(@jon_dixon77) reported
@O2 I see, apologies, I thought it was a daily offer…not weekly. My bad!
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Christine Morgan
(@Chris5anne) reported
@O2 Hi @O2 your response is too late, I needed help days ago & finally today situation is resolved after numerous phone calls, store visit & having to insist I speak to a manager. Very poor start & now have no confidence in O2 as mobile provider.
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ginjar 🤘😜🤘
(@ginjar81) reported
@O2 we've had no signal at home for 3 days now wtf! Wife is heavily pregnant too with no way of getting hold of me, please look Into this DM me for postcode
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chris fear
(@bluegaschris) reported
@O2 Still better than any support I’ve had from o2