O2

O2 Outage Report in Kidsgrove, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kidsgrove, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kidsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kidsgrove, Staffordshire, England 09/08/2025 01:15

September 08: Problems at O2

O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kidsgrove, Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomNorthwich TV
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomMiddlewich Internet
United KingdomLeek Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kidsgrove, England

Latest outage, problems and issue reports in Kidsgrove and nearby locations:

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • gluning Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • Inthemanshed Stu (@Inthemanshed) reported from Gawsworth, England

    @O2 Yes I need to speak to a personal in a senior position to be able to action and fix several ***** up @O2 have made on my account without getting passed from one department to another each as clueless as the last.

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • Inthemanshed Stu (@Inthemanshed) reported from Macclesfield, England

    @O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • OddyJames James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris4Britain Chris (@Chris4Britain) reported

    @O2 I'm sick and tired of O2's shoddy network. In some areas, data is non existent or busy. When I report this it says a mast isn't working as expected. Why didn't this happen with Vodafone. It keeps happening on O2 and I'm sick and tired of it. Can't wait to switch network.

  • TheOldDear Vivian Brickell (@TheOldDear) reported

    @O2 @EnglandRugby About as disappointing as the lack of contact from o2 on an 8 week problem o2’s engineers seem incapable of dealing with

  • ex0skeletal 🕸️𝕬𝖒𝖊𝖑𝖎𝖆🕸️ (@ex0skeletal) reported

    @O2 I need help swapping my old contract number over to a new contract sim. Tried your messaging service and now you've deleted my old account and contract and my number has still not been swapped to my new contract. As of now, my old number is lost and I need it asap.

  • whatphilsaid phil.i.am (@whatphilsaid) reported

    @O2 could you not just focus on your job and sort your piss poor network coverage instead? i genuinely can't believe how bad @o2 are in and around birmingham. if not, you'll get a 👋🏼 the minute i'm out of contract when i leave you after 13 years and go to @EE.

  • thepmadden Prof. Peter Madden, OBE (@thepmadden) reported

    @o2 This is awful. Lost my phone; decided to upgrade with new; spent 45 mins with sales; still have to confirm online; can't do that without a text sent to the device linked to the account which you know I'VE LOST! Catch22. I'll go to EE instead

  • JasonNicholl8 Jason Nicholl (@JasonNicholl8) reported

    @O2 upgrade page down for improvements as soon as I need it.. really?!

  • crasee robertiin (@crasee) reported

    @70d6e820ae454ec @O2 Talk to @ifox97 they helped me when support services wouldn’t help me🥺..

  • verysillymidoff RE James (@verysillymidoff) reported

    @O2 no signal all day? No way of contacting you as 02 app not allowing me to login either

  • jayrocks_666 Jay (@jayrocks_666) reported

    @O2 Couldn't give a **** about Miley Cyrus. I pay you for a phone signal and you can't provide that. Can't be bothered to answer messages or the phone and lie to me via text message.

  • CeriSmith5 Ceri Smith (@CeriSmith5) reported

    So @O2, it's now Saturday afternoon and no nearer a solution than I was o Wednesday morning despite DMing you my security info....