O2 Outage Report in Macclesfield, Cheshire East, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent O2 outage reports came from the following cities: Manchester, Altrincham and Poynton.
City | Problem Type | Report Time |
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Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Will Stevenson (@twojayart) reported from Manchester, England
I will be leaving this network if this goes ahead @O2
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🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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NB (@Mr_NickBowe) reported from Wilmslow, England
Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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soph 🌞 (@sophiemaycath) reported from Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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Rebecca Chesworth (@Rebeckikia) reported from Manchester, England
@O2 @CrashBandicoot I tried to enter today but it won’t let me even though it’s still open today as today is the closing date :( Can you help because I’m still within the time frame of e competition?
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Dave Bisgrove (@DaveBisgrove) reported from Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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RJ (@RJNewman96) reported from Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
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racHELLO! 🌹 (@cakepls) reported from Manchester, England
@O2 Hey I'm due 2 important phone calls but my signal is really bad, in fact I missed a different call due to it being emergency only
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Sean Williams (@SeanBwfc1992) reported from Bredbury, England
Fix you're site, need ufc tickets here 😑 @O2
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Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England
@oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.
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Colin Tyborczyk (@tybsz) reported from Manchester, England
@O2 I've been experiencing really low download speeds recently, is there a problem with the network?
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Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England
@O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks
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Paul Holmes (@DidymusBrush) reported from Manchester, England
Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!
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Poppy Marello (@poppymarello) reported from Manchester, England
The only network where it's impossible to get signal in Manchester City Centre @O2
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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Claire Louise (@claireshaw2188) reported from Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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SThomas (@s7e7en) reported from Manchester, England
I have been with @Vodafoneuk for nearly 20years and they do say “if it’s not broken..” but my favourite saying is “better late than never” hello @O2 (re refund service) when my phone contract is up!
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Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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stedder (@steadyteddy62) reported
@O2 It was a refurbished Doro phone. Customer Services offered the opportunity to buy a different one, but I needed that one to replace one that was broken. To be honest I would expect stock levels to be reasonably up to date -it is still showing in stock and available today...
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Suzanne Harris (@karatesuzanne) reported
@O2 please help! I moved home to Canada in May, notification given in June for my mobile & last payment made to O2 in July - but you've taken a further payment in August! I cannot contact customer support by phone. Please advice how I get refunded! Thank you!
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James Mahon (@MrJamesMahon) reported
@O2 Great. A mast is down locally. That’s a big help.
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michael cowgill💙💛 (@michaelcowgill) reported
@O2 looking for some help with an o2 handset, can somebody contact me to assist please.
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Samina Azam (@sam_samaz) reported
@O2 getting low signal and no data. Trying to contact o2. Unable to ????? Why do I keep getting rubbish service???
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Greg Douglass (@gdouglass) reported
@O2 Yes that’s correct, still not working either.
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Ian (@c00ke5ter) reported
@virginmedia Over two months of outages now for Virgin Fibre, the speeds are great but the reliability & customer service are shocking. Multiple properties on VM in area offline, promised callbacks and engineers never appear. Truly shocking service. Thankful for my @O2 hotspot.
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Samantha (@Samantha_J83) reported
@O2 Not managed a call at all. It never connects, just makes 3 beeps and cuts, goes back to Home Screen
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Iain J 🇪🇺💙 #StillEuropean (@Photo_Iain) reported
@O2 customer services are dire. Holding the line for 35 minutes to speak to someone. Second I get through to billing and mention the nature of the enquiry, call is disconnected - and of course never get a call back. No wonder they're rated so poorly on @UswitchUK
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Laura 🦋 (@LaraNi87) reported
@O2 hello! I have an Apple Watch from you and cannot get my data to connect since I got a replacement phone from you. It says you contact o2 and quote code 14? Please help. Thanks