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O2

O2 Outage Report in Macclesfield, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Macclesfield, England

The most recent O2 outage reports came from the following cities: Stockport.

CityProblem TypeReport Time
Stockport Phone 1 month ago
Altrincham Total Blackout 2 months ago
Altrincham Phone 2 months ago
Wilmslow Phone 3 months ago
Stockport Total Blackout 3 months ago
Stockport Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • ShanRebec94
    Shannon (@ShanRebec94) reported from Sale, England

    @chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor

  • JulesSkirvin
    Julie Skirvin (@JulesSkirvin) reported from Buxton, England

    @O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite

  • Cheshirecats17
    Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

  • AWorkOfStuART
    STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • OddyJames
    James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!

  • clare_jeffs
    Clare (@clare_jeffs) reported from Stockport, England

    They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 beware of what you get told and sold by o2, they’ve ripped us off in a big way. Customer loyalty counts for nothing. After over 20 years with them, we can’t wait to go elsewhere. As unhelpful as it gets

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 disappointing that o2 treat us like **** after 20 years as both a personal and business customer. Seems they’re happy for us to walk away. Clueless customer service. No attempt to help us.

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • pieuksocial
    PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • liammcdon97
    Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • bodsy0
    Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • gluning
    Steve Glüning (@gluning) reported from Macclesfield, England

    @O2 the long awaited return of the master @peterkay_co_uk & you're letting down the country... sort it out please...

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • SteveVanDang
    Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • sampixeldot
    Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • sampixeldot
    Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smuk1
    Mark B (@smuk1) reported

    Never ever move your mobile service to @O2 because it won't work. Cut off day 2, promises broken. 3 days trying to port a number and still no success. Still trying but no access to bank authentication or HMRC login texts.

  • join4te
    Jay (@join4te) reported

    @O2 Day 33 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • stephenibbotso1
    stephen ibbotson (@stephenibbotso1) reported

    @O2 Thanks , that’s what I was told when I called . They told me to call back tomorrow. It’s about an upgrade I did yesterday can you help with that?

  • eastmandoo
    AE (@eastmandoo) reported

    @O2 @GoodThingsFdn @virginmedia Do not join O2 horrendous customer service

  • VivekPillai4
    Vivek Pillai (@VivekPillai4) reported

    @O2 I am not sure why I have been charged 5 pounds per day for 4 days in the USA when my data roaming is off, I have a travel bolt on and I have a 10 pound spending cap. Unable to get through to your customer service on your app. Not impressed

  • cymraesydwi
    Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    Really, really regretting leaving @O2 and moving to @tescomobile . Tesco service has been absolutely shocking. I've been waiting for them to port my number since 6th Dec. Multiple online chats, conversations with staff in-store, DMs on here and zero progress.

  • Glencox1986
    Glen Cox (@Glencox1986) reported

    @O2 had no service for 2/3 days now around Tadworth, understand there’s an issue with one of the masts near here but I work from home and this is a real pain. Any significant update?

  • smuk1
    Mark B (@smuk1) reported

    @O2 ah yes i see you've replied to yesterdays tweet earlier today. Have DM'd you now but nothing is any further forward than it was on Monday. In fact its moved backwards as Tesco mobile have cut off my service.

  • JaffaMeme
    Dan (@JaffaMeme) reported

    @O2 really suffering in @ShitChester , looks like multiple sites have gone offline for no apparent reason? Anyone else noticed data / calls / texts not working?

  • dlcmatt
    Matt (@dlcmatt) reported

    @O2 I’d like to see my last 6 bills please not just the final one. Can you help with that please?