1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Macclesfield, England
O2

O2 Outage Report in Macclesfield, Cheshire East, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Macclesfield, England

The most recent O2 outage reports came from the following cities: Stockport.

CityProblem TypeReport Time
Stockport Phone 1 month ago
Altrincham Total Blackout 2 months ago
Altrincham Phone 2 months ago
Wilmslow Phone 3 months ago
Stockport Total Blackout 3 months ago
Stockport Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • gazmax01
    Gary Leeson (@gazmax01) reported from Stockport, England

    I feel like throwing my iPhone and Apple Watch out the ******* window 6 weeks my problem has been going on and all you tell me is I will have another update in a week and proceed to tell me you rang me yesterday liesssssss sort it or I am moving Vodafone @O2

  • SeanBwfc1992
    Sean Williams (@SeanBwfc1992) reported from Bredbury, England

    Fix you're site, need ufc tickets here 😑 @O2

  • sampixeldot
    Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • OddyJames
    James Oddy (@OddyJames) reported from Congleton, England

    @O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....

  • claireshaw2188
    Claire Louise (@claireshaw2188) reported from Wilmslow, England

    @O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?

  • Duncan_Lewis
    Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England

    @O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • lizkellettuk
    Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • AbiClarey
    Abi (@AbiClarey) reported from Stockport, England

    @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

  • liammcdon97
    Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • pieuksocial
    PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Mr_NickBowe
    NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • sampixeldot
    Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • ruthjustdoit
    Ruth Thompson (@ruthjustdoit) reported from Macclesfield, England

    @O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.

  • anthonylawson79
    Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • kevinbrownlow
    🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • penny62132920
    Lorraine Glover (@penny62132920) reported from Strines, England

    @O2 want to pay off my devuce but cannot get through to customer servicei

  • Cheshirecats17
    Splendiferous (@Cheshirecats17) reported from Bollington, England

    @O2 please tell me how I can arrange to pay my device balance and port my number when I have no mobile signal at home and your service numbers are solely automated? Dreadful service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GregDewhurst
    Greg Dewhurst (@GregDewhurst) reported

    @MartinSLewis I’ve just left @O2 /!: gone with @spusu_uk and they have Eu roaming and use EE network!!!

  • browneyedlass09
    cbrown431@btinternet.com (@browneyedlass09) reported

    @O2 Need help claiming my reward unable to access on line or my phone

  • dwaynewilko
    Dwayne WIlkinson (@dwaynewilko) reported

    @O2 why’s it ******* impossible to get through to speak to someone absloute **** show 😡

  • muzzer_daftbat
    Muzzer Daftbat 🦩 (@muzzer_daftbat) reported

    I am in a hotel just outside Edinburgh, near lots of houses, shops, infrastructure. And I have no signal. I’ve checked signal checker but there’s apparently good coverage. Come on @O2 - I can’t work.

  • Wolfpack_J5
    Patriotic_Wolf (@Wolfpack_J5) reported

    @LutzSchueler @O2 #teamvirginmediao2 have got to be the worst company on the planet!!!! Ever since the merger with Virgin, O2 customer service has been non existent. Several phone calls and still no call back from management, as promised. You are now holding up a legal process

  • Pylon54
    Nigel 🇬🇧 (@Pylon54) reported

    @rugbywebdesign @LARob30 @O2 Been trying to cancel a contract for almost an hour now. Both web and app keep sending me round in circles. I don't want either a STAC or PAC code as I'm not signing up with a new provider. The customer service number just keeps repeating "that they're extremely busy"

  • midgetjems
    jemma (@midgetjems) reported

    @O2 how do I cancel my contract please? I don't want to stay with O2 due to price hike. Alternatively I've seen a good online deal you're offering new customers that I would be interested ton know if I can swap to.

  • Hatesbadserv911
    Debbie (@Hatesbadserv911) reported

    @MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬

  • browneyedlass09
    cbrown431@btinternet.com (@browneyedlass09) reported

    @O2 Already spoke to customer service so managed to get it sorted. If only you had the curtesy to tell customers the problems you were having instead of ignoring it. By the way take a look at Trustpilot to see your terrible reviews!!

  • KippaxRyan92
    🅁🅈🄰🄽 (@KippaxRyan92) reported

    Hi @O2 really pleased to of joined you today didn't think I'd pass the credit check but I've got better signal than Vodafone talk mobile and happy with the browsing speed in 5G! #OneHappyCustomer