O2 Outage Report in Wilmslow, Cheshire East, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent O2 outage reports came from the following cities: Manchester, Stockport, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andras Kalinics
(@AKalinics) reported
@O2 worst ever experience. Called weeks before my holiday if will have internet in Montenegro and was told will have everything working as at home.Yeah nothing at all! Couldnt call,not even contact host at airbnb cos had no internet.Nightmare!
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Cat Doyle
(@CatDoyleMCR) reported
@O2 Hi. My contract is due to be renewed in October but I’m looking to add unlimited data to my package asap (currently get 15GB pm), is there anything you can help me with?
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Gwenno Haf 🏴🇪🇺🇮🇹
(@GwennoHaf) reported
@O2 Finally through to a human - after going round in circles on the phone line - and they hang up on me. Really?
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Glamourqueen
(@Glamour32387376) reported
@O2 Terrible service, your customer services assistant misrepresented and misold a product to me. I've been stuck without being able to make or recieve calls since Thursday. Someone from o2 was supposed to call me but I'm still waiting
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Alan Jamieson
(@magicalmnkyboy) reported
@o2 Just received a promotional call from yourselves. I asked how you got my number and when I'd given permission to be called and you hung up on me. Very rude customer service, I'll certainly make sure to avoid you in future
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Clare Jannetta Smith
(@ClareJannetta) reported
@ThreeUKSupport been your customer for >10 years. After a very long customer service call, I’m told you can’t match the @O2 current price for the same phone & to call back in 11 days to try again to avoid a £10 charge. Dismal. @O2 is it time for a change…?
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Anne Grant
(@GirlieannieAnne) reported
@O2 hi I won a virgin experience voucher for £200 in November on your instant wins competition and have been trying to use it to book something and it won’t let me. There was no written expiry date. Can you help?
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Alana-Dee
(@AlanaDee_1) reported
@O2 would like help as I can’t call due to my phone being cut off
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Karla X
(@karlax1x) reported
@O2 your insurance policies are a rip off loyal customer since 2016 and you decline a genuine claim!!!! Disgusting service
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Paula.
(@Miss_PSJ_) reported
@O2 Could you also explain how I discuss my contract if all live chats are busy and I can not book a call back until Wednesday!! Customer services were not very helpful!!