O2

O2 Outage Report in Winsford, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Winsford, Cheshire West and Chester, England 04/22/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Internet
United KingdomRuncorn Internet
United KingdomRuncorn Phone
United KingdomRuncorn Wi-fi
United KingdomNorthwich Total Blackout
United KingdomRuncorn Phone

Community Discussion

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O2 Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TruthSe32543159 TruthSeeker (@TruthSe32543159) reported

    @O2 No thanks NO customer loyalty be cheaper to leave and get a better deal elswhere ..

  • TheBigLittleSis Big Little Sister (@TheBigLittleSis) reported

    Hi @educationgovuk is there anyway you can help? i arranged a new ph for my y9 child so she's best able to do home schooling @O2 promised to sort it all out nearly 3 wks ago but haven't and no sense of urgency to fix. I'm seriously stressed out #homeschooling2021 help please

  • carrietrethowan Carrie trethowan (@carrietrethowan) reported

    @O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!

  • Rachel_Aldis Rachel Aldis (@Rachel_Aldis) reported

    @O2 still waiting for someone to answer at customer services. Awful service!

  • ajx1223p AJ (@ajx1223p) reported

    @O2 We’ve had the issue on multiple phones, I hope your 5G is better

  • JakeLongworth Jake Longworth (@JakeLongworth) reported

    @O2 Nothing shows in the bolt on section of the app either. 👎🏼 I spent 45 mins on the phone with O2 (upgrades and customer services) on Weds evening and they said it wasn’t showing on my account. I was told I’d get a call back yesterday but never got one. 😒

  • davidwhitfield3 david whitfield (@davidwhitfield3) reported

    @O2 struggling to speak to an operator about my bill. I have received a missed call then a £12.50. No online chat is working can you help? Thanks

  • deborah_bowie Deborah (@deborah_bowie) reported

    @O2 Despite calling customer services to resolve it the lovely advisors cannot do anything until an email inbox has been checked by a department they cannot contact unless they also email that inbox. They can check emails that have been sent to me though 🤯

  • TruthSe32543159 TruthSeeker (@TruthSe32543159) reported

    As an O2 user due an upgrade was offered iphone 11 15GB for £42.64 a month over 36 months, then went to U Switch for a comparison and surprised to see this offer online iPhone 11 120GB 24 months for £37 goes to show companies like @O2 really have no customer loyalty

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me