O2 Outage Report in Winsford, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Winsford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Runcorn |
Internet | |
| Runcorn |
Phone | |
| Runcorn |
Wi-fi | |
| Northwich |
Total Blackout | |
| Runcorn |
Phone |
Community Discussion
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O2 Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Jefferson Leader
(@JEFFERSONLEADER) reported
from
Crewe, England
@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Carl fisher
(@CarlFisher2014) reported
from
Winsford, England
@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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🥊 Kevin Brownlow 🐝
(@kevinbrownlow) reported
from
Holmes Chapel, England
@O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TruthSeeker
(@TruthSe32543159) reported
@O2 No thanks NO customer loyalty be cheaper to leave and get a better deal elswhere ..
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Big Little Sister
(@TheBigLittleSis) reported
Hi @educationgovuk is there anyway you can help? i arranged a new ph for my y9 child so she's best able to do home schooling @O2 promised to sort it all out nearly 3 wks ago but haven't and no sense of urgency to fix. I'm seriously stressed out #homeschooling2021 help please
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Carrie trethowan
(@carrietrethowan) reported
@O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!
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Rachel Aldis
(@Rachel_Aldis) reported
@O2 still waiting for someone to answer at customer services. Awful service!
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AJ
(@ajx1223p) reported
@O2 We’ve had the issue on multiple phones, I hope your 5G is better
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Jake Longworth
(@JakeLongworth) reported
@O2 Nothing shows in the bolt on section of the app either. 👎🏼 I spent 45 mins on the phone with O2 (upgrades and customer services) on Weds evening and they said it wasn’t showing on my account. I was told I’d get a call back yesterday but never got one. 😒
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david whitfield
(@davidwhitfield3) reported
@O2 struggling to speak to an operator about my bill. I have received a missed call then a £12.50. No online chat is working can you help? Thanks
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Deborah
(@deborah_bowie) reported
@O2 Despite calling customer services to resolve it the lovely advisors cannot do anything until an email inbox has been checked by a department they cannot contact unless they also email that inbox. They can check emails that have been sent to me though 🤯
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TruthSeeker
(@TruthSe32543159) reported
As an O2 user due an upgrade was offered iphone 11 15GB for £42.64 a month over 36 months, then went to U Switch for a comparison and surprised to see this offer online iPhone 11 120GB 24 months for £37 goes to show companies like @O2 really have no customer loyalty
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Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me