O2

O2 Outage Report in Winsford, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Winsford, Cheshire West and Chester, England 11/19/2025 18:10

November 19: Problems at O2

O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pierrev1z1 tankv1z1 (@pierrev1z1) reported

    @O2 your company took the wrong direct debit amount, sent me a letter from a debt collection agency and your credit referrals team has yet to email me a response from my email that I sent Monday gone, terrible, your company didn't even attempt to contact me for the pursual of £26

  • Darren58564306 Darren Little (@Darren58564306) reported

    @emmaminto @O2 Sorry to hear about that, it's awful how O2 have went behind our backs to do this with Virgin media. Am canceling my contract with 02

  • ChopperLamb Andy Lamb (@ChopperLamb) reported

    @O2 O2 doesn’t offer SMS via WiFi. I rely on this for a voluntary role I do. You’re charging me for a service I’m not receiving and to exit this you’re going charge me again.

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 @Kaosdave1 Still no service and no indication of when it will be back. It's getting silly now.

  • IPWillC William Charlesworth (@IPWillC) reported

    My wife is trying to work from home (pregnant) as a Dr for the #NHS and no phone now for 2 weeks thanks to the incompetence of @O2 and no chance it appears of helping her. Can’t speak to hospital or patients. Can @Number10press @NHSEnglandLDN help??!

  • Darren58564306 Darren Little (@Darren58564306) reported

    @weenell3 @O2 I got am Email about it the other week but I can't stand virgin media. I never gave them permission to share my data with virgin media so am canceling my contact! Your welcome Nell

  • sterigby7 ste rigby (@sterigby7) reported

    @O2 I run a coverage check nearly everyday, it comes back saying the masts in my area saying everything is fine. Yet my internet is still very slow

  • MrRobbieCatMan 🐾 Robbie 🧙🏼‍♂️🔮CatMan😺 (@MrRobbieCatMan) reported

    @O2 O2 is a British company and you have enough money to pay educated civil staff not imbeciles, if they are abroad they should be trained with better English common sense, it’s ridiculous pathetic and lack of service is not good enough. I’ve stayed with you so long and paid so much!

  • stephen25710074 stephen brennan (@stephen25710074) reported

    @virginmedia @O2 @virginmedia wish to god I had never signed up to your company. Your support has been shocking.

  • Darren58564306 Darren Little (@Darren58564306) reported

    @O2 @virginmedia Well i have been a customer for years and you will now be losing my custom for getting into business with virgin media. Clearly you don't give a care about customers with this move !! Am furious and leaving!!