O2

O2 Outage Report in Winsford, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Winsford, Cheshire West and Chester, England 10/20/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • AWorkOfStuART STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England

    @JamesGLA90 @O2 Yup. F*cking awful

  • kevinbrownlow 🥊 Kevin Brownlow 🐝 (@kevinbrownlow) reported from Holmes Chapel, England

    @O2 horrible password process. conflicting information between website and WhatsApp support. nightmare to get through, advisor doesn’t listen then just hangs up. Regretting switching now

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Giulio_ferragut Giulio F. (@Giulio_ferragut) reported

    @O2 the network in Southwark (London) has been awful for days. Any chance of this getting sorted before the end of the year?

  • kelgeo88 Kelly Georgeson (@kelgeo88) reported

    No update from @O2 in light of a clear outage ?! Ridiculous

  • SamSmette Sam Smette 💙 (@SamSmette) reported

    @O2 Hi o2, I'd like to talk about upgrading my phone early. I have £80.53 remaining to pay on my 36 month contract but the upgrade offers for the iPhone 13 are far too extortionate compared to what I pay now. I notice other providers offer more competitive deals. Can you help?

  • FuturesTechs Clive Lambert 📈 (@FuturesTechs) reported

    @O2 I have just spent an hour on customer services trying to get a sim swap sorted and now I've been cut off. Shower of ****. Any suggestions?

  • Ehawk2015 Elliott (@Ehawk2015) reported

    @O2 why is it now impossible to contact you despite being a customer?

  • neilatron84 Neil Patel (@neilatron84) reported

    @O2 hey guys, my code for virgin experience days doesn’t seem to be working. Says it has been used when it hasn’t. Can you help please?

  • quatermass3 D (@quatermass3) reported

    @O2 When are o2 going to sort out the mast in Enfield...still poor signal ...been told nothing but lies for months!!...and o2 continue to lie...get it sorted o2!!😡

  • ButtersHewitt Mark Hewitt (@ButtersHewitt) reported

    @o2 Still no data services in Cranleigh (GU6). Shows full signal on 4G but that’s not representative of the current service.

  • dannog_8 Dan (@dannog_8) reported

    @O2 remind me again WHY I’m this company £50 a month for a service that is quite frankly appalling? I have 20GB download a month and it’s barely used up due to the appalling loading speeds.

  • GAWE14 Gary Wilson (@GAWE14) reported

    @O2 very disappointed by the poor customer service I received when trying to upgrade to new iPhone.