O2

O2 Outage Report in Runcorn, Borough of Halton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Runcorn, Borough of Halton, England 04/17/2024 04:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent O2 outage reports came from the following cities: Liverpool, Middlewich, St Helens, Widnes, Warrington, Chester, Leigh, Birkenhead and Ellesmere Port.

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City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomMiddlewich Phone
United KingdomLiverpool Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • CondronMargaret Margaret Condron (@CondronMargaret) reported from Liverpool, England

    @O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • WarrenPrice_ Warren Price (@WarrenPrice_) reported from Kirkby, England

    Ya ****** pieces of shit @O2

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • MessengerNic Nic Messenger (@MessengerNic) reported from Golborne, England

    @O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • rachelconno Rachel Connolly ☮ (@rachelconno) reported from Liverpool, England

    @p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • sallyann6 Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • Double10Dave David Marsh (@Double10Dave) reported from Aintree Village, England

    @BeckyKingston @O2 I'm paying for 4 lines and been with them for years, never got a thing off them 😥

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Clamfather Eddie Prowse (@Clamfather) reported

    @MarkEvansO2 @O2 Nonsense. Who do think believes this tosh. I have to hang out of an upstairs window to even get the weakest of 2G signals. Someone in your organisation is not telling you the truth about how they provide a service.

  • hanzboyd Hannah Boyd (@hanzboyd) reported

    @mikeyroberts81 @O2 Its a fault with android phones. If you go to your PlayStore and uninstall "android system webview" that will solve the problem!

  • LeanneW11479214 Leanne Wheeler (@LeanneW11479214) reported

    @O2 Yes it was . I’ve called perhaps 10 times and I’m still waiting . Last time I called I asked for a manager to call me / this was perhaps a week ago - I was told I’d get a call back in 48 hours - nothing . I’ve raised a complaint - nothing . I’ve emailed fraud - no reply . V poor

  • Rcl1Rcl1 Our Sea Elle (@Rcl1Rcl1) reported

    @O2 having problems with interney on my phone. Social media works but no email, google or wifi. Help!

  • Jord019 Jordo (@Jord019) reported

    @O2 Hi, my issue is that my phone isn’t working properly, it’s not receiving any signal, I have tried to speak to someone on the chat function in the app however the person I am talking to is trying to advise me to claim on my insurance when it should in fact be under warranty.

  • dog_lonesome Lonesome Dog (@dog_lonesome) reported

    @O2 what's the problem.. I can't open apps.

  • Amber_Jasmine Jasmine-Amber✨ (@Amber_Jasmine) reported

    Anyone else having an issue with @O2??? My phone signal has not worked at all today and has massively affected me at work! Seriously not happy! Think it’s really bad customer service that I don’t even get told what I’m paying for will be affected!

  • BeaPlaysRBLX Bea ┇ ♡ (@BeaPlaysRBLX) reported

    I don't normally like to praise internet companies since their fair use policies are normally unfair and internet is expensive as heck and slow as heck where I live but since I got @O2's new unlimited plan my life has been SIGNIFICANTLY easier.

  • croftyevie Evie (@croftyevie) reported

    @O2 I organised to send my phone to you with o2 recycle and am awaiting packaging, or even an address to send it to. My quote has now expired and I have been unable to send the phone. Please renew the quote immediately - I should not be losing money because of your poor service.

  • MenthexXBL 🧟 Menthex V2 (@MenthexXBL) reported

    @O2 Hi. I have an unlimited Data Plan with you guys and rely very heavily on it daily. Site is showing as no problems, but I’m in the WN4 area and I can’t seem to connect to anything on my 3G / 4G? Is there an outage? Any suggestions?