O2 Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent O2 outage reports came from the following cities: Runcorn, Liverpool, St Helens, Warrington and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Warrington |
Total Blackout | |
| Birkenhead |
Phone | |
| Runcorn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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W Woolfall D
(@OxRoloxW) reported
from
Lymm, England
@O2 keep ok here O2 network
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Laverty
(@PippaLaverty) reported
@O2 Tuesday lunch time they said they would get back to her within 48 hours and haven’t she’s really worried. Tried calling customer service everyday. Can I DM you her details so you can contact her she doesn’t have social media
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Pippa Laverty
(@PippaLaverty) reported
Iv just found out a friend has been let down by @O2. A stranger was able to get a brand new IPhone out under her name costing £1400!! How does this happen?? What can she do? O2 #CustomerService said they can’t do anything she has to wait for the fraud team to call, which haven’t!
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georgia
(@georgia86456507) reported
@O2 is o2 down? I’m not receiving any text messages?
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gemma taylor
(@gem8985) reported
@O2 terrible customer service. Still awaiting an "URGENT" call back. Never been passed from pillar to post as much as with you. Two phone calls later and over 2 hours on the phone still nothing sorted.
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🧜🏽♀️ MesmerizeLive 🧜🏽♀️
(@MesmerizeLive) reported
@O2 can u respond to my dm im gonna break my damn phone if u dont help me :(
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Neckodeemus
(@Terryboxing) reported
Hello @O2, is there any way of speaking to an advisor as your website keeps timing out and live chat is not available. Your phone line defaults to an automated service.
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Henry Harker
(@henryharker) reported
@O2 I was expecting a call back from the fraud department over two weeks ago but still nobody has contacted me, this is absolutely outrageous. If you go to your website it is incredibly unhelpful and impossible to find a number to quickly call someone. Please help!
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stuart david smyth
(@sdsnikon21) reported
@O2 Hi any suggestions why 02 app is not working on my home wifi. Works fine on 4G🙈
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AIM4C4UL4Y
(@41M4C4UL4Y) reported
You know when you get a gut feeling that is normally correct....? I have that feeling! @dhlexpressuk have stolen my iPhone 11, hands down! @O2 now saying it’s my responsibility to chase the ‘supposedly delivered’ item which was not delivered to the address I provided!!! 😤 😡
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have no service on my iPhone and the problem has gotten worse and worse every since agreeing to the contract in August. I can please cancel my contract with you without terminate fees due to this issue?