O2 Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Warrington, Chester, St Helens, Northwich and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Runcorn |
Phone | |
| Warrington |
Phone | |
| Runcorn |
Wi-fi | |
| Chester |
Phone | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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steven rothwell
(@steven_rothwell) reported
from
Leigh, England
@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Carl fisher
(@CarlFisher2014) reported
from
Winsford, England
@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Arielle Swainbank
(@ASwainbank) reported
@O2 I would like to change my sim and tariff - went into store and they said they couldn’t help me - that I have to call customer service to change anything.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
@ibm141011 @O2 It's crap down my way too. Husband's on Vodafone & gets a signal far more easily even in rural places than I do. I went to O2 for the Priority for concert tickets, shame the service is decidedly dodgy. AND it's especially bad INSIDE O2 venues!!!
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Gil
(@gi38928705) reported
@O2 Thanks for getting back . Not surprised with your questions as have had terrible experience, instead of checking at your end or reading my messages where I have provided everything you are still questioning if I purchased this from O2 ? What do you mean ? It’s almost a year ….
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
@ibm141011 @O2 It's crap down my way too. Husband's on Vodafone & gets a signal far more easily even in rural places than I do. I went to O2 for the Priority for concert tickets, shame the service is decidedly dodgy
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Heather Squire
(@SquireHeather) reported
@O2 The mast not working in Sturminster Newton, Dorset, is causing real problems in this rural community, eg pregnant women being unable to call the midwife, people missing medical appointments. There has been no signal for 6 days already. This is urgent. @Simon4NDorset
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Nicola
(@nicolakezia86) reported
@LaurenFirth @O2 Exactly. It’s definitely not how I expect to be treated as a customer of over 15 years! Really poor.
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David T Kinnear
(@dkinnear) reported
@O2 Try looking on my account? It's been months now. I ordered / purchased an esim, not a physical sim. Then was told they couldn't activate it online/in the store/on the phone - so I was told by your rep they needed to send me a physical sim as a step in the solution.
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Claire Crowe
(@ClaireCrowe1) reported
@O2 In the mean time while you are sorting the network and I still can't talk to anyone you are putting the 3 bills up #joke
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Adrian Ashworth
(@c4ado) reported
@O2 increasing business tariffs by the rate of inflation PLUS an additional 3.9% so an increase of 17.3%! An increase of above inflation is unjustifiable in these difficult times and only adds to the problem of high inflation. We’ll be moving our account ASAP. #o2priceincrease
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Scott Winter
(@swinter100) reported
Now into day 4 of no @O2 signal, no doubt next week my payment will still be going out.