O2 Outage Report in Runcorn, Borough of Halton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent O2 outage reports came from the following cities: Winsford, Chester, Northwich, Seaforth and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Winsford |
Phone | |
| Chester |
Phone | |
| Northwich |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@MADSDarren) reported
@O2 Extremely poor customer service from O2. Upgrade due last year, attempted to upgrade recently but it was placed on hold due to a “technical error” (confirmed multiple times BY YOUR TEAM). When we tried to cancel instead, told we owe £400 and no resolution offered.
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jamie “the scale tech” smith
(@jamiesmith2617) reported
@O2 @Crdv3 My monthly bill has gone up by £10 also, been with o2 over 20 years! Not had any kind of long customer benefits or reductions. Will not be upgrading with them next time
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP
(@TheLimpingMerc) reported
Can’t wait until all my contracts/device plans are up with @O2 as the new app is absolutely terrible (5 emails all basically same thing to fail on last one) & prices are absolutely atrocious! Will def be moving to better deals for sure…
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Em
(@drunkensquib) reported
@O2 That’s not the issue, the issue is my service is restricted with paying twice. Partners phone is the same! Is there an ongoing issue ?
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Jawad Bashir
(@JawadBashir97) reported
@O2 Hi, I am having a on going issue with setting up my mobile service for my Apple watch ultra 2 since the 24th of December, making it exactly 4 weeks now. I have spoken with customer service through the phone every week.
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yvette ultra terf👀 🦖🏴☠️🇬🇧🇮🇱
(@yvetteTerf) reported
@O2 keep having phone calls , suspected spam. Call centre telling me that I need a new sim due to 5g network. Very persistent
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John Till
(@JohnTillUK) reported
@O2 To be honest I don’t want to waste any more time, it’s just disappointing as a customer of 29 years and a strong brand advocate, to see a previously great service slowly go down the pan.
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🏆Auld Yin🏆
(@SaintlyChild) reported
@O2 Tried all that. Got various useless people from the Philippines to South Africa. How about you just try a little bit of customer service. And try and contact me.
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Tractorgal Always 💙💙🍺🍺
(@tractor_blue) reported
@O2 Your new app is bloody awful. Cannot see how much I’ve used on my phone with the competitions I’ve texted in, so I roughly how much my bill is going to be in February, shambles!!!
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arcadian
(@axiom68) reported
@O2 Hi O2. I have asked Honor to respond to serious issues with their phones. They have fobbed me off to the point where I became more colorful with language. They are using this as an excuse to block me. You provided this phone so I need your help with a formal complaint.