O2

O2 Outage Report in Runcorn, Borough of Halton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Runcorn, Borough of Halton, England 11/14/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Chester, Leigh, Birkenhead, Runcorn and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Total Blackout
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomChester Phone
United KingdomLeigh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • sallyann6 Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeScrappycat31 Deeds #KeepTheHeid 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DeScrappycat31) reported

    I'd like to think that @O2 would never advertise with GB News, but should good sense fail them, they'll be losing my custom - morals matter and I won't fund hate. #DontFundGBNews

  • CllrOddy CllrAndyOddy 🇬🇧🇪🇺 #3.5% (@CllrOddy) reported

    @O2 as a customer of 11 years standing with 3 phones in the family I seriously hope you won’t be funding division and hate by advertising on the new GBNews channel. We’ve seen what Fox did to the USA. We don’t want that here. Truth matters. #DontFundGBNews

  • snowwhitetan72 LyndaBee (@snowwhitetan72) reported

    @O2 Hi, I am a long-time customer but I will assuredly switch service provider immediately if I see or hear of one O2 advert placed on the TV channel, GB News. #DontFundGBNews

  • NoakesJon jon noakes (@NoakesJon) reported

    @JimboSav @O2 Bye Jim, we won't miss you you were nothing but trouble.

  • scotwilliams Scot (@scotwilliams) reported

    Hi @O2 I have been using your service since you took over from BT Cellnet 20 years ago. But I will switch my service provider immediately if I hear of one O2 commercial on that channel. #DontFundGBNews

  • S_Ol_Mu S_o_m (@S_Ol_Mu) reported

    @snowwhitetan72 @O2 Where will you go if every mobile network and broadband provider advertise on GBNews?🧐

  • JacksonT0ny Tony Jackson (@JacksonT0ny) reported

    Hey @O2 I’ve been a loyal customer for a very long time Please do not advertise on GB News If you do, my next upgrade will be with someone else, whose values I share #DontFundGBNews

  • traceyannebeck Tracey Beck (@traceyannebeck) reported

    @StopFundingHate @O2 As a mobile customer, please #DontFundGBNews by advertising with them .

  • Shivajihimself Shivaji Jadhav 🌹#3.5% 🖤 #FBPE #RejoinEU (@Shivajihimself) reported

    @kiasazand @splodders @O2 Dear Vodafone I have been your customer since 1996 and I would ask you not to advertise on GBN other wise I will have to consider moving to another provider

  • chilli_gtto Old Harry 💙 #GTTO #FBPE (@chilli_gtto) reported

    Hi @O2 I have had an account with you since the late 90’s. I will switch supplier immediately if you in any way fund or support GB News #DontFundGBNews