O2

O2 Outage Report in Bryn, Borough of Wigan, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bryn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bryn, Borough of Wigan, England 10/20/2025 11:15

October 20: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bryn, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Newton-le-Willows, Liverpool, St Helens, Skelmersdale, Wigan and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet
United KingdomWigan Internet
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bryn, England

Latest outage, problems and issue reports in Bryn and nearby locations:

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dorkipedia — rylee/ry 🦦🏳️‍🌈. (@dorkipedia) reported

    @O2 I have no service. Pay as you go.

  • Jessica65787325 Jessica Rose (@Jessica65787325) reported

    @O2 Caffè Nero not aware of the new deal on Priority app and thought it was only from Mon-Thurs. Not sure if it’s because of my drink choice that the QR code came up as invalid - I ordered a large, single origin mocha which used to work on the previous deal. Help!

  • Derailed_by_me 🖤Kelly Hetherington🤍 (@Derailed_by_me) reported

    @O2 o2 phone not working. iMessages and FaceTime won’t activate. I believe Idata needs activated, have tried explaining this to an advisor. Can someone look at my account please.

  • gwatso1 Glenn Watson (@gwatso1) reported

    @VodafoneUK You charge me a premium for 5g. Yet you can’t deliver. So your argument against your substandard network can not be substantiated. @O2 are far better and out do you service.

  • KarenRo57064213 Karen Roberts, RNLD, QN (@KarenRo57064213) reported

    @O2 the Cafe Nero rewards are not working in Newcastle station. Meaning vouchers are expiring without being able to be used.

  • dorkipedia — rylee/ry 🦦🏳️‍🌈. (@dorkipedia) reported

    @O2 I’ve not had service in 3 days and I can’t log into my app because it asks for a text, which I can’t get because I have no service. What the heck is going on????

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 **** company please people do not join with them

  • Derailed_by_me 🖤Kelly Hetherington🤍 (@Derailed_by_me) reported

    @O2 Photos have been inboxed to show all issues, and there’s a lot.

  • Jim_is_me_ Jim McD 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 💙 🇪🇺 Never Give Up (@Jim_is_me_) reported

    @O2 Hi can you tell me why I couldn't sign in with my original password. It said, it had expired. I haven't even been with you for a month. Looks you was hacked as your website has been having some serious issues as well?

  • paullawrence91 Paul Lawrence (@paullawrence91) reported

    @O2 has got to be the worst company to have a phone with the now, can’t get a signal anywhere