O2 Outage Report in Aintree Village, Sefton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Aintree Village, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Aintree Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Aintree Village, Sefton, England
The most recent O2 outage reports came from the following cities: Liverpool and Runcorn.
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Community Discussion
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O2 Issues Reports Near Aintree Village, England
Latest outage, problems and issue reports in Aintree Village and nearby locations:
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Milo (@milonoblet) reported from Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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ste boardman (@SJONheating) reported from Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Kev (@Kev_Edwards) reported from Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Paul Newton (@Paul_Newton37) reported from Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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lauz efc (@Lauz_efc) reported from Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Helen Smith (@Hel3110) reported from Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Jake ✌️ (@JakeMoyles1) reported from Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Vicky Bee (@ItsVickyBee) reported from Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Paul Beacon (@PaulBeacon0) reported from Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Helen Smith (@Hel3110) reported from Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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ste boardman (@SJONheating) reported from Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England
@O2 how do i cancel my contract
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Paul P (@AgentLittleP) reported from Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Kellie Walters (@KellieW88) reported from Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Paul Beacon (@PaulBeacon0) reported from Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith CPM (@keith_cpm) reported
@O2 @o2 You were supposed to send me the following texts: 1. Fair usage notification text. 2. Close to 25GB limit text 3. 'You have reached 25GB limit' text. I've received none of these. But you had no problem sending me a text telling me I owe £50 for starters with more to come.
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Lewis Marlow (@lewismarloww) reported
@O2 your complaints protocol is awful, how do I speak to a manager? I keep going around in circles. @Ofcom
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Ryan Davies (@ripinmypants) reported
@O2 please stop sending me surveys I give pretty Much all your services and customer service a 1 on a good day .. cheers
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HJO1403 (@HJO1403) reported
@O2 your website is atrocious for finding a contact number, can you please DM to help with my account
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Wesley borghys (@WesleyBorghys) reported
Been trying for 3 days to get thought to @O2 only to be cut off after on hold for 25 mins **** service!!!!
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cryptobroughies (@Organicfoodman) reported
@O2 One day and 6 hours later and I am still here waiting for help. Its only been a week, obviously o2 have no idea about basic customer care.
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Gareth Ritchie (@gareth_ritchie) reported
@O2 aaaannd we’re still waiting on this call from a manager to resolve this issue. All your customer service employees are doing is saying absolutely anything to get her off the phone so they’re not her problem anymore and resolving nothing. APPALLING.
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Kelly Regan (@KellyRe23158613) reported
@O2 @O2 it’s saying I have won tickets to see downtown abbey: A new Era my RSVP link doesn’t seem to work? Have I been scammed?? It’s from See it First. It says I have 48hrs to accept via the link, any help much appreciated
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Matthews97 (@Matthews977) reported
@Declorated_ @O2 I ordered a doro off 02 and was promised a free ******** and it never arrived so I had to go to the pound shop. ridiculous behaviour for a high end company
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Em 🕊 (@Emmaspencex_) reported
@O2 I’m having issues with my signal when calling/ messaging and I’m also having issues with the internet. Is there anything you can do to help fix this?