O2 Outage Report in Haydock, St. Helens, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Haydock, St. Helens, England
The most recent O2 outage reports came from the following cities: Newton-le-Willows, Liverpool, St Helens, Skelmersdale, Wigan and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Newton-le-Willows |
Phone | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Wigan |
Internet | |
| St Helens |
Phone | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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martin humble
(@mjhumble1) reported
@O2 Internet service in Hull Old town High Street and Lowgate area non existent for 4 months...what is going on...reported it but nothing happening
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Rachel
(@krachel21) reported
@O2 if I have random overcharged on my bill who can I speak to? Contacted customer services and getting nowhere just keeps hanging up on me ? Any help appreciated!
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martin humble
(@mjhumble1) reported
@ElsaH91 @O2 I haven't had any Mobile internet service from O2 for 4 months in old town part of Hull...keep getting same Reply A service engineer is probably fixing this issue now..got a message from them prior to it going down that they where working on a mast in the area to improve service
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Siobhan
(@Dontspeaktome99) reported
@O2 why is it that you like to state that your offers and deals are for everyone “fair for all” I think you put it. Yet when I’m trying to change my tariff to a plan I’ve seen online, I’m being told by your sales advisor that the plan I’m talking about is a new customer offer?
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laura
(@lauramckeown__) reported
@molly82267742 @O2 Oh wtf, they won’t even reply to me other than to say that the wait time on the website won’t be the same as my wait time!🥴 I’d rather cancel it now and just go somewhere else
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Guy
(@King__Guy10) reported
@O2 recycled my phone in store on Monday for bank credit which I was informed would be there Wednesday however it is still not there. Could someone help?
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Chris Hall
(@Guptathegreat) reported
@O2 Over 10 days now with no mast signal (CM3). Messages like ‘We working hard to sort it…’ ‘Please be patient…’ hardly works, when I can’t phone (receive calls) message (receive messages) or use data when I leave the house. Update by 29th Oct - am I to wait a further month?
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carl willis
(@Baggieslad1234) reported
@kate_wba @O2 I'm with Virgin media and no complaints. I'd most likely be with someone else but they offered me a Sim card for free alongside my TV and internet package so too good to turn down.
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Terry Day 🏴☠️🇬🇧🏴🇪🇺
(@CardsInTheAir) reported
@O2 My partner switched to 3 for better service is our new home. She paid her last bill. But we now have a £23 default showing on a credit report. Nobody answers the phone, online chat get disconnected, and the complaints page has no available appointments. How do we talk to you?
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Steve Allery
(@ShoeburySteve) reported
@O2 How do you get these? I’ve been with o2 20+ years and never had sight of this