O2 Outage Report in Haydock, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Haydock, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, St Helens, Liverpool, Skelmersdale, Wigan, Widnes, Warrington, Ormskirk, Leigh and Atherton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| St Helens |
Total Blackout | |
| St Helens |
Internet | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Summers #JusticeForBritney
(@_ShaunyBoy_) reported
@O2 @sarahsuttonx Same thing happened to me, as soon as 2pm hit I get an error screen (3 weeks in a row now) looks like a wider issue. They’re ‘sold out’ within a minute. Something isn’t right here…used to be a solid use of priority back when it was Sunday or Monday tickets. Fix it?
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Greg
(@gfcuntt) reported
@O2 Long-term customer for 15 years with multiple open accounts/numbers with you but I find myself unable to turn off age restriction/content filters without a credit card (I don't have this). Your website says I can go into a store with photo ID - surely this isn't necessary?!
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JamesB (Parody) 🏴
(@MW1CGG) reported
@Mythic_Beasts That's almost as bad as @O2's e-mail address validation.
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Charlie
(@CharlieRWalker) reported
@O2 Trying to do the o2 Recycle but its not accepting my order number as a voucher code. Can you help?!
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clair
(@clairbooth) reported
@O2 not been able to make a call that lasts longer than 5 seconds since Monday. I can’t call you to raise this for obvious reasons…… help! I can’t work due to this issue and it’s affecting loads of other people in my post code too
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Jacqueline Brown
(@sneckie_burdee) reported
Has anyone every won anyrhing on O2 Priorty? All the competitions they have and I have never seen a winner? Scam? @o2 #o2 #O2Priority
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NiKkI
(@NJMILZ) reported
@O2 Hi. the number was to top up. i need to pay a bill for a number no longer in service?
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Zoe Percival
(@Zoe_8191) reported
@O2 @Kirstyyxox95 I’m exactly the same,even on wifi the 02 app keeps dropping the chat saying the server is done!My Sky wifi is absolutely fine,checked it repeatedly.Can’t get on websites or banking apps even tho it’s saying I’ve got 4g! WTF is going on?Sent a load of things to do,zero works!
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Harry
(@Harryjones_hj) reported
Contacted @O2 almost three weeks ago regarding fraud and have had no contact from their fraud team despite calling customer service several times. But they still send debt letters even though they’ve been told it’s fraud. Disgraceful customer service #o2 #fraud #CustomerService
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Adina Dudau
(@AdinaDudau) reported
Turns out, yes, roam free ends. Unless you're with @O2. There are other great developments, too: 36-month long contracts on new phones 😳 Have they become sturdier all of the sudden or am I exceptionally clumsy? Mine never last longer than 24 months and usually last less 🙄