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O2

O2 Outage Report in Haydock, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Haydock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haydock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Haydock, England

The most recent O2 outage reports came from the following cities: Bolton, Wigan, and Warrington.

CityProblem TypeReport Time
Bolton Phone 17 days ago
Bolton Phone 23 days ago
Wigan Phone 1 month ago
Wigan Total Blackout 1 month ago
Wigan Phone 1 month ago
Warrington Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haydock, England

Latest outage, problems and issue reports in Haydock and nearby locations:

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • itspaulactually
    Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneBurton1991
    Wayne Aaron Burton (@WayneBurton1991) reported

    @HalifaxBank o2 account was hacked and they set up 3 direct debits. O2 confirmed all numbers were cancelled and nothing would go out then im hit with a £450 bill. I then do indemnities with halifax to claim this back ans they are rejected by o2, wtf is going on @O2

  • mrmstoney
    STONEY (@mrmstoney) reported

    @O2 what is going on? For the last couple days safari hasn’t worked at all and many’s of my other apps are either not working or running slow. There is no network! Why? #PoorService #NoInfo

  • Jobrad15
    OllieUnited💙💛 (@Jobrad15) reported

    @O2 Is there a problem with signal in West Yorkshire? Especially in the HX7 postcode? Mine and my partners phones have been patchy for days now. On for less than an hour a day. It’s horrendous for business!!!

  • Douglas50xx
    Stuart (@Douglas50xx) reported

    @O2 what a disgrace your customer service is

  • chelsea_beever
    chelsea (@chelsea_beever) reported

    @virginmedia @O2 That means nothing, it’s every night we have this problem and it always says that everything is fine even though we can’t get anything to load etc

  • MurphyandToby
    Toby (@MurphyandToby) reported

    @virginmedia @O2 Sorry we've tried this and the list of options doesn't include the problem. Its really very annoying

  • andrew_m_toms
    Andrew Toms (@andrew_m_toms) reported

    Well, it’s been a few days since I emailed & left a message here for O2 - but as yet still no response! Im beginning to wonder about their Customer Service!? @O2

  • Mo_Ahad
    MFA (@Mo_Ahad) reported

    @O2 Dear friend colleagues My experience o2 has been the worst I have ever had with a mobile network. My advice, do not event move to o2. They make it very very hard to leave. Wasted so much time on customer service. They deliberately end calls or delay work. It’s a scam!

  • MurphyandToby
    Toby (@MurphyandToby) reported

    @virginmedia is once more making life difficult. Since they joined with @O2 we can't access our account. Mum is stuck in a never ending spiral of verify your email etc etc and still can't get into her bill 😡

  • chelsea_beever
    chelsea (@chelsea_beever) reported

    @virginmedia there’s nothing wired to the router as far as i’m aware. We have Virgin TV with our broadband, that’s been ok but as soon as I leave the room the WiFi router is in, the connection just goes and as I say my @O2 signal is a joke where I live so I have nothing. It’s getting annoying