O2 Outage Report in Haydock, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Haydock, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens, Wigan, Ormskirk, Leigh, Runcorn and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| Bolton |
Internet | |
| St Helens |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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O2 Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Seán
(@notboysean) reported
@badwithcolour @O2 I have to tether to my fella’s phone when we’re out and about because I can’t get signal. I’m paying all this money for 5G and can’t even use it.
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Ashleigh-Olivia
(@AshleighOlivia3) reported
@AWumman @O2 Emotionally. I mean, I want my @O2 number, but how can you make payment arrangements if you are disabled with a brain injury and put in hold or can't get to talk to anyone who can help make arrangements to keep the phone active. Every time I get any money it's gone, bankruptcy
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Jason Reeves
(@jasonreeves85) reported
@O2 your 4g coverage is appalling, I work less then a mile from Cardiff city centre and I’m lucky if I get 3G… your happy to hike your prices up, try using the extra money to gives us a service worth paying for.
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Larky 💙
(@claire_mcnaul) reported
@gramarsuperstar @O2 Totally agree signed up for 12 month contract beginning of March for an exclusive existing customer deal of £23.00 a month … first bill in £25.69?!! When you sign up thats the deal you expect NOT hammered for a completely different price on your first bill !! False advertising!
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Larky 💙
(@claire_mcnaul) reported
@O2 I signed up for 12 month contract beginning of March for an exclusive existing customer deal of £23.00 a month … first bill in £25.69?!! When you sign up thats the deal you expect NOT hammered for a completely different price on your first bill !! False advertising!
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Landshark
(@theycallmeDave7) reported
@JakeThurmanUK @O2 @ToughMudder from reading through the thread on hotukdeals, nope.. really bad show
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Kate Smith
(@KatePinkSmith) reported
@rosstheconsumer @O2 Literally the worst customer experience ever. Imagine replying to all the sales messages within 1 minute yet ignoring my chasing up of the email confirmation. Terrible processes. No customer centricity. Lost a customer of 10 years as a result. Not putting up with that ‘service.’
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Simon Arnold
(@simon_arnold) reported
@O2 I rang on Wednesday trying to pay off outstanding device and airtime, managed to pay the device off, but the operator said the screen had gone black, and would ring me back in 5mins, well still waiting for that call, so it seems you can’t cancel when you want
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Kate Smith
(@KatePinkSmith) reported
@O2 Too late. All cancelled. I’ve also wasted 90 minutes of my time speaking to you guys due to non customer centric processes. Shambolic.
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Aimee ♏️
(@aimeeevans96) reported
@O2 hi, my signal has dropped? No reports of problems in my area but I can’t ring out to get help because I have no signal!!