O2 Outage Report in Haydock, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haydock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haydock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Haydock, St. Helens, England
The most recent O2 outage reports came from the following cities: Bolton, Southport, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Bolton |
Phone | |
| Bolton |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Haydock, England
Latest outage, problems and issue reports in Haydock and nearby locations:
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@fortis_semper) reported
@O2 Nope, I did switch the number across to O2 from Virgin PAYG but that was back in January 2022 I think. No changes to the account as I haven’t even been able to sign in recently as the texts don’t come through 😞
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𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢
(@breezymate) reported
New customer in @o2 and already having issues...
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Paul Anderson 💫🪐
(@acereject) reported
@Ginger_Tucci @O2 Drives me mental that I have absolutely no signal around Central Station radiating out about three blocks. And signal drops out significantly on the rail route around Uddingston and Bellshill.
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Vicky 💙🌈
(@VickyPaver) reported
Wonder why it’s so easy to spend money with @O2 but you need 4 hours and a degree to return an item and change a SIM to pay as you go? Keep getting passed for pillar to post with their messaging service and sit for 25-30 mins on hold on the phone to get nowhere. 😮💨😡😤
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its me maybe
(@JB007700007) reported
@365johnsonTmr @EnglandRugby @O2 I don’t dislike Farrell at 10 but he’s got into a habit of kicking in the opposition 22 even with overlaps. As a centre he’s poor. He’s not quick, certainly isn’t a carrier who’ll suck in a defence and make ground to get over the gain line. He doesn’t bring anything in that spot.
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Jay
(@join4te) reported
@O2 Day 105 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul Foreman
(@pauljames87) reported
@O2 im trying to order a 5G sim... I can only seem to order 4G sims. Could you help. Just want to move my number to a sim (currently e sim) ready for new phone.
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Elissia
(@Elissia07577506) reported
@virginmedia @TheBHF @O2 Shocking customer service after being a loyal customer for nearly 20 years have now cancelled #noloyalty
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Alex
(@nomdecuisine) reported
Pro tip: don't ask @O2 for a better deal on your current tariff. You'll end up getting your number changed without permission, and @O2 will flat-out refuse to change it back. You'll end the day not being a customer of @O2 and having to find service from another provider.