O2 Outage Report in Halewood, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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O.R. Kennett
(@OliverKennett) reported
@o2 There appears to be an outage in Polzeath, PL27 6, when might it be up again? Thanks
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Walking the Borderline!
(@BorderlineBBS) reported
@The_DogWalker @ThreeUK @O2 I’ve had nothing but issues since switching to three a year ago. I have times when I can’t even get social media or you tube to work. Even if the wi fi at work doesn’t work, I still can’t use the phone. I was with EE before.
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Pam Latham
(@spammie01) reported
@O2 find it really unbelievable that every operator I have spoken to either customer services or technical has given a different response to each other. Need a bit more training I think O2
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Emma Docking
(@elucyann) reported
@O2 having massive issues with my connectivity!! What’s going on??
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Bill Sanders
(@19Sanders75) reported
@O2 hi I'm trying to claim for Samsung ear buds with my new galaxy pro book but Samsung what a proof of purchase from where I got it from I've gave them all email regarding my purchase but they still asking for proof of purchase can you help with that.
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Julia Treleaven
(@Julia_Anne_92) reported
@O2 is there a problem in bodmin Cornwall or has my sim card died,I've tried it on another phone so it's not the phone
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Carol Johns
(@a700c1521f4d43f) reported
@O2 What's wrong with the service in the last few days, very poor reception in my house. Only been getting one bar of service.
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Liliana Yotova
(@lilianayotova) reported
@O2 worst company that could exist. Charged me wrongly for roaming, in chat promised they will refund me 40£ and I just received my bill... wanna bet if they kept their promise. of course it it impossible to speak to an actual human unless you want to upgrade. Disgusting!
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ThreeUKSupport
(@ThreeUKSupport) reported
@dandoll @O2 We can do multiple different DPA options with the account holder, so even if you don't know the password we can try a different question. So the account holder should come to chat. But you cannot cancel the account with us without passing security, we need to do that first -Scott
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Daniel Doll-Steinberg
(@dandoll) reported
@ThreeUKSupport how can I cancel my service and move to @O2 Kim? I have 6 numbers and o2 seem very good now