O2 Outage Report in Halewood, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
-
Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
-
Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
-
ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
-
Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
-
Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
-
Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
-
Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
-
Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
-
ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
-
Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
-
Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
-
Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
-
Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Debra Sadeh
(@dsadeh) reported
@O2 Pls just tell me how I can talk to a human being… days of ‘tooing’ and ‘froing’ over social media or a unacceptable when as a customer/stakeholder, you know the ones who pay towards 02 ‘s continued success , I deserve to get customer support without jumping through hoops!
-
Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
-
FullSend
(@FullSen70316301) reported
@CitizensAdvice basically @O2 sold me a contract lying to me about the upgrade and lied about 5 or 6 times and then I find out after I tried to ask them to look into it they tried to sweet talk me with a £100 now I’m having bad network they keep hanging up on me @financialombuds
-
tamara sian
(@tamaragoodwin96) reported
@O2 Am I able to change my billing date im a new customer??
-
naveenakb
(@naveenakb2) reported
@O2 been on the phone to customer service 3days in a row, the fraud team hasn’t got back to me and it’s been over 15days, was advices to take off DD then my phone line got cut off, then got restored and cut off again. #worstservice
-
🥴 L
(@xiukey_x) reported
@O2 i went to caffè nero JUST to get a free drink that was listed as eligible and the voucher in O2 priority didn’t work so i was then FORCED to pay for a drink i never would have ordered. please resolve!
-
Lee James Israel
(@ripper2010) reported
@Aaron1011011 @O2 @iain7777 Oh crap! Are you in Saville?
-
Jen
(@JenMains) reported
@O2 would somebody be able to message me please I need some help with one of my accounts
-
Pyeinthesky
(@pye_in_the_sky) reported
@O2 nobody wins with the new caffe nero offer, even the baristas don't know the conditions. Today I saw one refuse to serve customer a drink & told them its Thurs only. Despite the app saying 'any day of the week'. Might as well just remove the offer altogether. It's pointless.
-
Jim McD 🏴 🇺🇦 💙 🇪🇺 Never Give Up
(@Jim_is_me_) reported
@O2 The site is ok now and I can access my account. The issues with the website was about a week or 2 ago but today I had to create a new password for no reason. I hadn't forgotten my password. Was your system h@cked?