O2

O2 Outage Report in Halewood, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halewood, Knowsley, England 01/02/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halewood, Knowsley, England

The most recent O2 outage reports came from the following cities: Seaforth, St Helens, Liverpool and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaforth Phone
United KingdomSt Helens Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet

Community Discussion

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O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • sallyann6 Sal (@sallyann6) reported from Seaforth, England

    @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • SJONheating ste boardman (@SJONheating) reported from Seaforth, England

    @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChloeWD38 Chloe Marie WD (@ChloeWD38) reported

    @O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!

  • PaulStuffins Paul Stuffins (@PaulStuffins) reported

    @O2 Just cancelled the order! 64 hours after I ordered, it has still not been processed! Appalling service by O2!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @girlinahabit @O2 Hi, the customer service totally awful. If they fail to address your issues please retweet and add BBCWatchdog and Which magazines tags. I’m fed up with the networks rubbish connections and being lied to about callbacks

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @justthemajor @O2 Feel your pain, retweet this with BBCWatchdog and WhichUk tags. I have gotten people doing this and have got noticed! The more people do this the more we may get o2 to address issues but more importantly let potential customers know the dreadful customer service.

  • JuliaMarston Julia Marston (@JuliaMarston) reported

    Sat at home with no @O2 signal … so frustrating in this day and age !

  • j4mi3scott JJ SCOTT (@j4mi3scott) reported

    @nicmul84 @O2 Mines been terrible

  • envance Noel Vance (@envance) reported

    @O2 How incompetant to not be able to login online to your phone account without receiving a text message, SURELY if your phone is broken that's not going to be possible ?

  • IanRElliot Ian Elliot (@IanRElliot) reported

    @O2 Not asking for puk code. Child's phone won't let me do anything but the drop down box says "puk blocked"

  • EdenSharp Eden Sharp (@EdenSharp) reported

    @O2 Said text code to O2: Retried. Code not recognised. Back to Customer Service: No joy as yet. Have told my daughter to cancel as this is a complete debacle. Hope other students take note. 2/2

  • MasakoX Lawrence "MasakoX" Simpson (@MasakoX) reported

    Very disappointed with @O2 and their handling of my phone's repair - had it collecting dust in one of its stores for a WEEK before it got sent out. Been without a suitable solution for nearly three weeks now.