O2 Outage Report in Halewood, Knowsley, England

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Halewood, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	24 days ago
Liverpool	Internet	2 months ago
Warrington	Phone	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Seaforth	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

• 
  RIHANHAH (@YesImRhiannon) reported 2 minutes ago from Seaforth, England

  @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

• 
  Kev (@Kev_Edwards) reported 4 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  Helen Smith (@Hel3110) reported 8 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Rami El-Boghdadly (@MKTINGW1Z) reported 20 minutes ago from Hindley, England

  So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

• 
  Paul Beacon (@PaulBeacon0) reported 21 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  Helen Smith (@Hel3110) reported 29 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Paul Beacon (@PaulBeacon0) reported 31 minutes ago from Liverpool, England

  @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

• 
  Ste Burke (@SteBurke44) reported 32 minutes ago from Liverpool, England

  @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

• 
  ste boardman (@SJONheating) reported 34 minutes ago from Seaforth, England

  @O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer

• 
  RIHANHAH (@YesImRhiannon) reported 34 minutes ago from Seaforth, England

  @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

• 
  David Brindle (@dbrindle92) reported 37 minutes ago from Liverpool, England

  @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

• 
  lauz efc (@Lauz_efc) reported 37 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Kellie Walters (@KellieW88) reported 40 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

• 
  Paul Newton (@Paul_Newton37) reported 44 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  RIHANHAH (@YesImRhiannon) reported 46 minutes ago from Seaforth, England

  @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

• 
  Kalvin King (@itskalvinking) reported 47 minutes ago from Liverpool, England

  Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

• 
  ste boardman (@SJONheating) reported 48 minutes ago from Seaforth, England

  @O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved

• 
  Meirion Thomas (@GadgetMaze) reported 52 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  Anthony Seed (@AnthonySeed5) reported 55 minutes ago from Liverpool, England

  @LeeCruickshank9 @O2 Full signal at Walton 😎

• 
  Sal (@sallyann6) reported 56 minutes ago from Seaforth, England

  @O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gurdas Singh Sually (@GurdasTheGreat) reported 7 minutes ago

  @KristianeClear @O2 Yup exactly the same happens to me. O2 have been promising to call me back for the last 6 weeks but don't do it then hang up on me when I'm explaining my issue. I feel for you because I'm equally frustrated!

• 
  Nicky (@evangelistnicky) reported 7 minutes ago

  @O2 I've been on your live chat now for nearly an hour. In that time I've been connected to 6 people but no one has got further forward with my query than re reading my original texts. So frustrating. How can I access help?

• 
  𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι (@YixingLights_) reported 13 minutes ago

  @O2 can you please answer me? I am asking what are you waiting for? Just offer wifi call, 4G calling for pay as you go, customers, we literally working from home we do not have proper signal!! Just, please do offer it asap! Vodafone did offer it too!

• 
  David Vaudin (@vaudindavid) reported 16 minutes ago

  sorry for the poor automated helpline @O2 and the fact that your human agents, once I finally did get through, couldn't find my contract details when I asked about the term dates. I asked customer services to find this information offline and email me.

• 
  Kristiane Clear (@KristianeClear) reported 17 minutes ago

  @O2 I did that and it didn’t take me to a queue. Said 15 minute hold then it put the phone down. You’re costing me my job here. You’re useless.

• 
  Donna Pacquette (@PacquetteDonna) reported 17 minutes ago

  hey @O2 WHATS GOING ON WITH YOUR CUSTOMER SERVICE??CANT EVEN GET MY PHONE SORTED BUT YOU WANT ME TO KEEP ON PAYING FOR A DEVICE I CANNOT USE!!! CANT EVEN SPEAK TO THE ONLINE GURU😡😡.

• 
  Samantha G (@Samiieface) reported 19 minutes ago

  @O2 trying to access O2 WiFi as I've run out of data, but having issues. Can someone help me please

• 
  Craig ♌ (@_craigy190) reported 19 minutes ago

  @O2 have you been massively hacked? 202 do nothing, answer then hang up. I'm getting emails and calls, WhatsApp messages about a new order (which is a 40% discount pack) coming apparently on Thursday?! What's going on??

• 
  Natasha Ross (@Natasha69131186) reported 19 minutes ago

  @O2 I have just joined 02 from Giffgaff. I am trying to move my number to 02 and it says the site is down. I have tried to ring and I am not able to speak to any one. How do I go about changing my number? Can you please help as this is not a good start to my contract

• 
  Jack 🇬🇧 (@jackyp_95) reported 21 minutes ago

  Beyond a ******* joke at this point @O2 when I have to turn airplane mode on and off several times just to send a ******* iMessage despite having full signal & 4G. Can anyone recommend a different carrier? I’ve had nothing but **** service from O2 for about 6 years now.