O2

O2 Outage Report in Halewood, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halewood, Knowsley, England 03/29/2024 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halewood, Knowsley, England

The most recent O2 outage reports came from the following cities: Warrington, Liverpool, Chester, St Helens, Wallasey, Birkenhead, Prenton, Ellesmere Port, Upton and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomWarrington Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomChester Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bradd_NFT Brad (@bradd_NFT) reported

    @O2 you should be embarrassed with your “signal” 3G 4G 5G, nothing works! Says I have signal but nothing loads! Been happening for months now! Sort it out! 😡

  • TheLiamEllis Liam Ellis (@TheLiamEllis) reported

    I can’t wait for my @O2 contract to end! They are so poor!

  • JMC____ J (@JMC____) reported

    @O2 hey there, my phone no longer connects to O2 despite their being signal. Can you help

  • hevluvsbags Heather Axton 🐍 (@hevluvsbags) reported

    @O2 what is up with your network lately it’s shocking getting a signal at times

  • darylbaxter Daryl Baxter (@darylbaxter) reported

    @virginmedia It's been flashing green constantly - I'd switch the box off, leave it for 5 mins, switch it on. It would connect, but after another 5 mins, it would disconnect, reconnect, then fail. Same issue for wired devices. While my iPhone shows 4G @O2 but nothing comes through.

  • angetilley Angela Tilley (@angetilley) reported

    @O2 @Cleo_JH I'm also not receiving any responses to DMs and tweets - I'm in Europe and need help

  • NarratingFools The Narrator (@NarratingFools) reported

    There’s an art to choosing hold music. You could promote your company, cheer people up, or, as @O2 have opted, you can choose ghastly sub-lift noise, that will play terribly down the telephone in the hope that people will be unable to continue listening, and hang up.

  • lellul1 L ELLUL (@lellul1) reported

    @O2 has anyone else experienced awful service since the VMO2 merge?I have been waiting for a manager to call for over 3 weeks and have made several calls but to no avail. Absolutely shocking service.#O2 #poorservice

  • anto_rai DiscoLemon8.eth 🌒 (@anto_rai) reported

    @O2 you should be embarrassed with your “signal” 3G 4G 5G, nothing works! Says I have signal but nothing loads! Been happening for months now! Sort it out! 😡

  • debidobs Debbie Stewart (@debidobs) reported

    @tonystottphotos @O2 Abysmal! Same for me. Dreadful customer service.