O2 Outage Report in Halewood, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, Warrington, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Phone | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Eaton
(@david89eaton) reported
@O2 You’ve disconnected my service after your agent failed to set me up on a payment plan as requested in mid-July. I’m now completely disconnected, and my phone has essentially now become an iPod Touch. Called from a pay phone and hung up on 4 times. Disgusting. I need your help
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becky fleck
(@fleckybec) reported
@O2 Why are your systems so terrible? For a comms outfit it’s awful. Insurance/customer services/shop can’t seem to communicate with eachother!Staff are v polite+try to be helpful but I keep going round in a loop. No phone, still paying for airtime! Trying to sort out for days!
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Nadia Dryden
(@NadiaDryden) reported
@virginmedia @O2 have had a nightmare today trying to speak to somebody in your organisation who can explain why you have cut off 181 mobile business sim cards whilst attempting to migrate them o2. I now how 181 business mobile accounts down with no explanation..
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Aaron
(@aaronJ89) reported
Never go with @O2 . Signal is absolutely pants.
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tracey b
(@traceymagic) reported
@O2 appalling customer service from your company. Paying a Disney subscription for 12 months that I was unaware of - when phoned to sort it out was told should have checked my bill earlier? Even after explaining personal circumstances , 7 days after email sent still no contact!
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Simon
(@Lava087) reported
@O2 my number should’ve ported over today by 6pm from @tescomobile but it hasn’t ported over to you and my Tesco sim is disconnected now. What’s going on? #help
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Martin Cottle
(@martincottle) reported
@O2 delighted to have been able to get some service after three hours of trying. Awful company. Awful service.
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Stephen Taylor
(@staylorscotland) reported
@virginmedia Waiting since 20 June for install. Still nothing. NO ESCALATION PATH. Resolution offered was recontact the Philippines. Do the same thing over and over with the same ZERO result? WTF? Go figure .. @O2 @VirginMediaCorp
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Jordan
(@03jordan99) reported
@O2 hi I want to leave EE due to overpricing. Would you be willing to give me an IPhone 12 unlimited everything for £37 a month, 3 offered it me for £32 but heard you’re a better network and EE said they wouldn’t go lower then £56!
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Nick Patterson
(@NickPat20265806) reported
@O2 Anyone get usable 4G speeds on O2? Me and wife joined O2 last month and no matter where in the UK… absolute garbage. Note their forum is absolutely littered with identical complaints.