O2 Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Queensferry, St Helens, Liverpool, Upton, Neston, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Phone | |
| St Helens |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hathor
(@Hathor32563459) reported
@O2 O2 are the biggest frauds. They treat disabled people like sewage. Cue the ‘sorry you feel that way’ fob off.
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🐘KevR 🍒
(@kwr66) reported
@O2 your customer service is appalling. Best part of one hour and thirty minutes I’ve been on the phone to them. 7 different representatives. Simple task of moving a number from another provider to O2. Why bother, procedure bound, inane, incoherent and the flexibility of concrete
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Amarjit
(@amarjit_bear) reported
A ‘first world problem’ but disappointed at the poor response from @VodafoneUK. Need to listen better to your loyal customers and offer a solution they need rather than one you want to sell them. Looks like a move to @O2
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josiemarie56 ⚽️⚽️⚽️⚽️⚽️
(@josiemarie56) reported
@O2 I joined o2 mobile as part of contract with Virgin Media on 8/3/22 has a few problems now even more. Even with wifi calling my signal keeps dropping out incoming calls can’t hear me and cut people off. I’m thinking of cancelling both contract within 14 days any suggestions.
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Jess Crosby
(@confuzzeled1989) reported
@O2 You told me you’d remove a defaulted payment on my credit score on 14/02/2022 within 3 working days it’s still there. I made a SAR and you refused it saying you don’t have data on me, when I go through security each time and have data on me read out to me by customer services.
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Ernest Jackson
(@ErnestJ98572537) reported
@O2 8/12/2019 Deborah Clark, Executive Resolution Specialist, you are withholding the sum of £970, not your money. This is as Ofcom agrees illegal amount taken you had iPhone 11 back 5 days later no refund on card, then you proceeded to take 8/12/2019 £770 then £ 37.50- £16-50-£
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davemh #🇺🇦
(@davemh72) reported
@O2 Credit where it’s due that’s a good thing but it’s a Shame I’ve had a poor signal in several places , hit with a 12% hike and told by customer services like it or lump it .
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Chris Eden
(@ChrisEden83) reported
@O2 increasing my mobile bill by 12% per month…FFS! The rich get richer and the poor get poorer! The country is screwed
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Runnymede Crafts
(@CraftsRunnymede) reported
@O2 Odeon cinema code on 02 priority not working.
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Badger Of Steel
(@BadgerOfSteel) reported
@O2 networks normally really stable but since the storms and your prolonged outage in tn30 6ht area you have been out multiple times. Could you let us know what is causing this? Is it an upgrade in the area? Thanks.