O2 Outage Report in Halewood, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Upton, Chester, Seaforth and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Doyle
(@KieranLeeDoyle) reported
@tjaneg1 @O2 I would advise everyone to stay away from O2…. Worst Customer Service in the world, I can see why that partnered with Virgin…. Shambles of a company…. They have really fallen far…. Worst decision I made was to switch to O2
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#JoshHocken
(@MVP_129) reported
@O2 Been locked out of my account and customer service cant get me back in. On hold for hours last 2 days and no further forward! Im trying to upgrade my phone and see my options.
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Adele Edwin-Lamerton
(@EledaEdwin) reported
@O2 I've sent a DM asking for support. Could you please respond?
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prophotographypicture📸
(@ProPhotographyP) reported
@KieranLeeDoyle @O2 All UK mobile phone companies have worst terrible customer service They are all greedy money thieves
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Si Allen
(@siallens1) reported
@O2 I’ve missed an important phone call AGAIN this morning as there is no service? Why are we paying good money for this poor service
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Paul B
(@BrokenBennett) reported
Hey @O2, service in BB10 (well, there isn't any) means I can't use 2FA to logon to various services. This has been a problem for days.
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Paul Hawker
(@paulhawker56) reported
@O2 I'm not a customer of yours but someone fraudulently setup a direct debit payment to you from my bank ac. I've reported it to bank. They advised to let you know. However, can't seem to get through to you on char/phone without providing customer details, how can I report this?
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Bryds 💫
(@brydiefern) reported
@Niamh_Morrison @O2 That’s terrible! Definitely won’t be renewing my contract with them if that’s the case.
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Geoffrey Guillemard
(@Geo_Guillemard) reported
@O2 £42.9 + VAT for an unintentional 14.7MB data usage in Serbia. You are thieves, and of course, your customer service is too busy to respond. I will file a complain if I do not get any help on this. This is stealing.
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chris fear
(@bluegaschris) reported
@O2 I’d Switch to another network you conning bastards