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O2

O2 Outage Report in Halewood, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Halewood, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 28 days ago
Liverpool Internet 2 months ago
Warrington Phone 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Seaforth Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • DanielleBaileyx
    Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • x_Saz
    Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • lindseyjthom
    Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Kazz1010
    Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • elrosevincent
    Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • craigparry85
    Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • clairemiller_1
    Claire Miller (@clairemiller_1) reported

    @O2 since I changed tariff my visual voicemail doesn’t work. How can I fix it?

  • Chabbishaw
    Claire Habbishaw (@Chabbishaw) reported

    @O2 what's the point of you if I can never get a damn phone signal in my house...I have missed important calls. Time to change 🤬

  • ElectricBrahms
    Bewildebeest (@ElectricBrahms) reported

    @Tankslider @O2 'Oh dear James - please DM us so we can appear to be doing something whilst just ignoring you all over again'. Can never get my head round the fact that there are people who actually think like that. What if a member of their family rang up - would they **** on them as well ?

  • SimonKenyon14
    Simon Kenyon (@SimonKenyon14) reported

    @O2 good evening your inbox is not working it's just saying I cannot send any messages to it.

  • kfesto10
    Kevin Festorazzi (@kfesto10) reported

    @O2 what am absolute **** show of a company you guys are, won't answer my calls, won't answer my chat support. I have no signal for calls and no 4g. Will be advising all not to take out an o2 contractor in future

  • Geeta25
    Geeta K (@Geeta25) reported

    @O2 so disappointed in your customer service and behaviour. I was swindled into a new contract today without the full details explained to me despite being a loyal customer of over 16 years. Only for a follow-up call to say there was nothing more they could do. Avoid at all costs

  • xjordanirvinex
    JordanElizabethAnne (@xjordanirvinex) reported

    @O2 My partner called today and the insurance team weren't much help but I have now been emailed a claims form though along with an email from them saying they've been waiting for us to contact! (Unsure if it's automated) but this isn't good enough. I will be emailing a complaint in.

  • GazJ8
    Gaz Judge (@GazJ8) reported

    So after 52minutes the hold music stopped and I was left with silence until I had to hang up because clearly nobody was answering my call @O2 not doing yourselves any favours for when my contract comes up later this year

  • western_emma
    Ew (@western_emma) reported

    @o2 I’ve had really bad signal for nearly 4 weeks I have been told that a mast is damaged and needs fixing but I can’t contact anyone in a emergency when I’m at home or at work my family are on o2 and we’re paying for a service that’s rubbish.😡

  • josutt
    Jo 🌌🕛✨💙 (@josutt) reported

    @O2 I haven't received. And this is after you've just raised my airtime bill from what it used to be! Absolutely terrible customer service and incredibly disappointing