O2 Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- 
            Phone (51%) 
- 
            Internet (27%) 
- 
            Total Blackout (15%) 
- 
            Wi-fi (4%) 
- 
            E-mail (3%) 
- 
            TV (%) 
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Ellesmere Port, Newton-le-Willows, Liverpool and St Helens.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
- 
                
 Paul 
    (@itspaulactually) reported 
    
        from
            St Helens, England Paul 
    (@itspaulactually) reported 
    
        from
            St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game? 
- 
                
 Matthew Traynor 
    (@MatthewTraynor) reported 
    
        from
            Liverpool, England Matthew Traynor 
    (@MatthewTraynor) reported 
    
        from
            Liverpool, England@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me. 
- 
                
 Madhav 
    (@Madhavchoubey) reported 
    
        from
            Liverpool, England Madhav 
    (@Madhavchoubey) reported 
    
        from
            Liverpool, England@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2 
- 
                
 Fran Edwards 
    (@franlatics27) reported 
    
        from
            Garswood, England Fran Edwards 
    (@franlatics27) reported 
    
        from
            Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks 
- 
                
 Jon H 
    (@jonh64) reported 
    
        from
            Garston, England Jon H 
    (@jonh64) reported 
    
        from
            Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue. 
- 
                
 The Firkin 
    (@thefirkinbar) reported 
    
        from
            Newton-le-Willows, England The Firkin 
    (@thefirkinbar) reported 
    
        from
            Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington. 
- 
                
 Emma Springford 
    (@emzz6) reported 
    
        from
            St Helens, England Emma Springford 
    (@emzz6) reported 
    
        from
            St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end 
- 
                
 Baxendale Executive Travel 
    (@ExecJb) reported 
    
        from
            Seaforth, England Baxendale Executive Travel 
    (@ExecJb) reported 
    
        from
            Seaforth, EnglandHey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw 
- 
                
 E Charles 
    (@ecsg1798) reported 
    
        from
            Liverpool, England E Charles 
    (@ecsg1798) reported 
    
        from
            Liverpool, England@O2 Hello I've an issue with my account and payment 
- 
                
 Emma Heyes 
    (@x_Emma_H_35_x) reported 
    
        from
            St Helens, England Emma Heyes 
    (@x_Emma_H_35_x) reported 
    
        from
            St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious 
- 
                
 Glen Owen 
    (@glenaowen) reported 
    
        from
            Chester, England Glen Owen 
    (@glenaowen) reported 
    
        from
            Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same? 
- 
                
 Andy 
    (@Andy_TheGrouch) reported 
    
        from
            Bryn, England Andy 
    (@Andy_TheGrouch) reported 
    
        from
            Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough. 
- 
                
 James Alan Roberts 
    (@JamesRoberts330) reported 
    
        from
            Liverpool, England James Alan Roberts 
    (@JamesRoberts330) reported 
    
        from
            Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙 
- 
                
 Madhav 
    (@Madhavchoubey) reported 
    
        from
            Liverpool, England Madhav 
    (@Madhavchoubey) reported 
    
        from
            Liverpool, England@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help 
- 
                
 Christine Doyle 
    (@ChristineAnn63) reported 
    
        from
            Liverpool, England Christine Doyle 
    (@ChristineAnn63) reported 
    
        from
            Liverpool, England@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel? 
- 
                
 Myles Hampson 
    (@Mhamp84) reported 
    
        from
            Hindley, England Myles Hampson 
    (@Mhamp84) reported 
    
        from
            Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data 
- 
                
 Paolo Mac 
    (@greenbhoy1) reported 
    
        from
            Prescot, England Paolo Mac 
    (@greenbhoy1) reported 
    
        from
            Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone. 
- 
                
 Jennifer Brown 
    (@jennika28) reported 
    
        from
            Maghull, England Jennifer Brown 
    (@jennika28) reported 
    
        from
            Maghull, England@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply 
- 
                
 Hayleigh Cross 🌷 
    (@_hayleighhxo) reported 
    
        from
            Haydock, England Hayleigh Cross 🌷 
    (@_hayleighhxo) reported 
    
        from
            Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint? 
- 
                
 leejlewis 
    (@LeeJLewis) reported 
    
        from
            Liverpool, England leejlewis 
    (@LeeJLewis) reported 
    
        from
            Liverpool, England@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !! 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Jinxthem 
    (@Jinxthem1) reported Jinxthem 
    (@Jinxthem1) reported@O2 I need to know urgently if there is a service issue in L17- Liverpool. I cannot make or receive calls or access the internet or my therapist. I need to know when this will be fixed 
- 
            
 AlexandraJulie🌈💜 she/her 
    (@Alioli1988) reported AlexandraJulie🌈💜 she/her 
    (@Alioli1988) reported@O2 Yes that seems to be the issue! I didn't even know what a spend cap was, I guess it wasn't explained very well when I signed up for the contract. Thanks for helping me locate the problem. 
- 
            
 Gordons Cleaning 
    (@gordonscleaning) reported Gordons Cleaning 
    (@gordonscleaning) reported@o2 Phone issue pls send dm 
- 
            
 Rhian Ostler 
    (@Rhi71) reported Rhian Ostler 
    (@Rhi71) reported@O2 I’ve tried to use priority code to book tickets for come from away but the website crashed before finalising. Priority app is showing code has been used, can anyone help with this please? 
- 
            
 winter 
    (@winterNights77) reported winter 
    (@winterNights77) reported@O2 Hi, I think I just fell for a scam from a number pretending to be you. I am trying to fix this before too late, and has been trying to get to you from your website - but I cannot find any number to call for assistance. Can you help? 
- 
            
 I am just me 
    (@andy_uk44) reported I am just me 
    (@andy_uk44) reported@O2 The o2 guru failed to get thru today and this is evidence enough on the mast in the Pe15 area never got fixed and the signal is still as rubbish as it was before so I can say the mast never got looked and I will put in a full complaint against O2 later this week 
- 
            
 ShaVerZ™ ツ 
    (@ShaVerZ_) reported ShaVerZ™ ツ 
    (@ShaVerZ_) reported@O2 Just received a text, now @O2 are saying that the fault will be fixed by 28th October 2021! Yet another date given..... I'm glad I'm leaving and my service will be transfered tomorrow but I'm sure they'll be an issue with that, caused by #O2! 
- 
            
 Scott Squance 
    (@ScottSquance) reported Scott Squance 
    (@ScottSquance) reported@O2 I made my airtime payment prior to direct debit date and you have still taken this payment. I need this refunded. I cannot speak to anyone on the phone due to you making us go around in circles with the automated service and then say your busy and put the phone down! 
- 
            
 Jo Atrill 
    (@JoAtrill) reported Jo Atrill 
    (@JoAtrill) reported@O2 been trying for last hour to set up an o2 new account. The website has taken the upfront payment and won’t go through on website. Called twice and been cut off. Help! I was on hold for 20 mins each time and cut off from advisor. 
- 
            
 Jinxthem 
    (@Jinxthem1) reported Jinxthem 
    (@Jinxthem1) reported@O2 When did you pre warn us of this ? Your tone sounds like I’m being a problem. I’m a distressed customer so fix your attitude