O2 Outage Report in Halewood, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Warrington, Chester, St Helens, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Runcorn |
Phone | |
| Warrington |
Phone | |
| Runcorn |
Wi-fi | |
| Chester |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Duranie67) reported
Well think its time to change network. @VodafoneUK have not reinstated my original contract. They Deactivated my account and sim. @O2 or @EE
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 1. My 26-year-old daughter is fearful someone is breaking into her house and goes to use her mobile to call the police. The station is less than 1 mile away yet because of O2 she cannot get a signal IN PECKHAM
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Clare McGuire
(@claremcg92) reported
@O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?
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Corrine Edwards
(@CorrineEdwards) reported
@O2 Lies. No one called me. And the email shows no evidence of understanding the problem. When you lie, you lose all credibility.
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LD
(@1giggelz1) reported
@O2 Your network app has said busy in my area for days now. When will it actually be fixed so i can work smoothly from home.
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Laura Belham
(@lawz_cov) reported
@O2 i'm losing my mind today, can someone please get in touch with me, first an incorrect number/pac code change, now my phone has been completely cut off! Help! #o2
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Grizz
(@GrizzerK) reported
@O2 I’ve been with you guys for years & the contract I’m on for the iPhone 11 Xs is worse than the contracts you guys are rolling out now for the new iPhone 12! Help a loyal customer out!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I request a PAC code and give the code to a different network. Do I still have to give you 30 days notice? DM Me Please I call the cancellation team and they said that I still have to give 30 days notice even with a PAC code.
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FUX SNOOZE
(@AndrewL35706723) reported
@O2 Scenario 2. My 26-year-old daughter falls in her home and is seriously injured. She needs to call an ambulance to take her to the hospital half an hour away but cannot get a signal with her O2 phone that's she's tied into for 18 months.
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Umer Ali (ALS Recruiting Solutions)
(@UmerAli_ALS) reported
@O2 your customer service is shambolic, I have been charged over £700 for cancelling my contract within 14 days and after speaking to over 8 advisors still can’t seem to get my money back, Keenan, Ziyande, Julie, Stephen, all absolutely shocking customer service skills