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O2

O2 Outage Report in Halewood, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Halewood, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 24 days ago
Liverpool Internet 2 months ago
Warrington Phone 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Seaforth Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • CarlVanBreemen
    TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • amy___harvey
    amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • GaryLiverpool
    Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • joanreece
    jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • KAGSY6
    KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool
    Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • KAGSY6
    KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • amy___harvey
    amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • antdonn_007
    AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • shanklyshop
    Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • goalie310
    Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • GaryLiverpool
    Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • Kazz1010
    Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KitchenDiscoMum
    KDM (@KitchenDiscoMum) reported

    Many thanks to the @O2 guru in the shop in Durham. She dug me out of a muddle and gave me a better contract to boot. Excellent customer service.

  • robmc34
    Rob Mc 🏳️‍🌈 (@robmc34) reported

    One thing I won’t miss about living in St. Ives is the extremely poor phone signal from @O2 hopefully when i move I’ll be able to make and receive calls without an issue.

  • bubbleluver6
    natasha brown (@bubbleluver6) reported

    @O2 hi I’ve moved to o2 as I’m a virgin media customer but when I try to login on my o2 it says my account is not activated can you help please?

  • lloyd1990
    Lloyd Parker (@lloyd1990) reported

    @O2 do you compensate people who have network signal issues/no signal when maintenance is being carried out in the area? As this is the situation I'm in atm and it isn't ideal.

  • Agent_Tiro
    Dan (@Agent_Tiro) reported

    @O2 scammers are using your 'sign in with just mobile number' functionality on the website to try and hijack accounts. Had some numpty try to get me to give them the security code you text by offering me 50% off my bill. #CyberSecurity

  • KirstenTElliott
    Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @O2 @BTCare You've both told me you've been granted to right to up my bill and will be doing so. But OAPs like me were told by @RishiSunak that we didn't deserve the sort of pay rise you've been given. So are you going to offer help to your elderly customers?

  • sonia_g1982
    Sonia G (@sonia_g1982) reported

    @O2 Hi! I’m currently travelling in the US and my eSIM will not work - constantly says no service - I have the international bolt ons, but is there something else that needs to be done? This is the first time I’ve been abroad with this eSIM thank you!

  • 156v6
    Peter Hinitt Esq🍀🇬🇧🇬🇧 #leave #brexit (@156v6) reported

    @tescomobile Hope you're not increasing your prices as much as @O2 are at 7.8% which is disgusting and profiteering par excellence. Disgusting, I will as a new customer of O2, not be staying with them 1min longer than I'm contracted for.

  • PiggyMalone1
    Piggy Malone (@PiggyMalone1) reported

    @O2 I’d like to express my gratitude for the pitifully rubbish service you provide - 3G and even E over much of SW London. Bew-di-ful…💩💩💩

  • sunnybabe4
    sunnybabe4 (@sunnybabe4) reported

    @O2 I have no phone its on emergency calls only