O2

O2 Outage Report in Halewood, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halewood, Knowsley, England 04/01/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halewood, Knowsley, England

The most recent O2 outage reports came from the following cities: Liverpool and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomSeaforth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurapow1 Laura Powell (@laurapow1) reported

    @O2 Hi there - I’ve been unable to make calls all week as I’ve one or zero bars of reception. Can someone help? Your site says no network problems in the area (nw London)

  • sarahbarloww Sarahhh (@sarahbarloww) reported

    Curious.. @O2 .. I have a 5G contract yet I never see 5G on my network, only ever 4G?? What’s the reason for this???

  • alilouherts Alison D (@alilouherts) reported

    @Shireen_5 @O2 I’m jealous! @O2 have never given me any treats and I’ve been with them since they were BT Cellnet!!!

  • boredwithgaming Boredwithgaming (@boredwithgaming) reported

    @O2 Way to go o2 the stupidity is unrivaled as your answer to why I can't talk to a person on the phone is to use my o2 app which doesn't solve my issue, the great detective work there is amazing and purely the dumbest one I have seen yet

  • jimmyll04218854 jimmy lloyd (@jimmyll04218854) reported

    @O2 I’m using an iPhone 12 on a monthly contract - done every diagnostic / sim swap etc and nothing works. It’s not specific to my handset - other users on our work account have some issues, handset replaced - your network, it’s sub standard. I get 3G at best approx 70% of the time

  • andyhall2171 Andy Hall (@andyhall2171) reported

    @O2 possibly the worse phone network to try and leave/ contact and maybe thinking just cancel the direct debit #CustomerService

  • chriis1993 Chris Cox (@chriis1993) reported

    @hughedens @Shireen_5 @O2 I've just recently join O2 at the start of the year and had nothing but issues with service/slow internet. Was told this morning they don't promise a fault free service so they won't do anything about it. its pathetic

  • Christi08670213 Christian Novak (@Christi08670213) reported

    The third party terms state that they buy data about you when they get info from @O2 . They also collect location data, and anything else they can get from your device. Including recordings of videos. I have tried to report this to o2, but they either hang up on me or do nothing.

  • karly_runs Karly (@karly_runs) reported

    Is it me or has @o2 customer service gone to to ABSOLUTE DOGS

  • darklilly1604 natalie ruth robson (@darklilly1604) reported

    @O2 i have sent you a DM as this is the 3rd month in a row with the same issue 2 air time payments and 1 device payment set for the agreed time of payment due on the 20th 1 device plan been unauthorised payment due by the 8th when will the lies end and i get properly compensated