O2

O2 Outage Report in Halewood, Knowsley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halewood, Knowsley, England 10/31/2025 10:25

October 31: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halewood, Knowsley, England

The most recent O2 outage reports came from the following cities: Ellesmere Port, Newton-le-Willows, Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port Internet
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSt Helens Phone
United KingdomWarrington Total Blackout
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinxthem1 Jinxthem (@Jinxthem1) reported

    @O2 I need to know urgently if there is a service issue in L17- Liverpool. I cannot make or receive calls or access the internet or my therapist. I need to know when this will be fixed

  • Alioli1988 AlexandraJulie🌈💜 she/her (@Alioli1988) reported

    @O2 Yes that seems to be the issue! I didn't even know what a spend cap was, I guess it wasn't explained very well when I signed up for the contract. Thanks for helping me locate the problem.

  • gordonscleaning Gordons Cleaning (@gordonscleaning) reported

    @o2 Phone issue pls send dm

  • Rhi71 Rhian Ostler (@Rhi71) reported

    @O2 I’ve tried to use priority code to book tickets for come from away but the website crashed before finalising. Priority app is showing code has been used, can anyone help with this please?

  • winterNights77 winter (@winterNights77) reported

    @O2 Hi, I think I just fell for a scam from a number pretending to be you. I am trying to fix this before too late, and has been trying to get to you from your website - but I cannot find any number to call for assistance. Can you help?

  • andy_uk44 I am just me (@andy_uk44) reported

    @O2 The o2 guru failed to get thru today and this is evidence enough on the mast in the Pe15 area never got fixed and the signal is still as rubbish as it was before so I can say the mast never got looked and I will put in a full complaint against O2 later this week

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    @O2 Just received a text, now @O2 are saying that the fault will be fixed by 28th October 2021! Yet another date given..... I'm glad I'm leaving and my service will be transfered tomorrow but I'm sure they'll be an issue with that, caused by #O2!

  • ScottSquance Scott Squance (@ScottSquance) reported

    @O2 I made my airtime payment prior to direct debit date and you have still taken this payment. I need this refunded. I cannot speak to anyone on the phone due to you making us go around in circles with the automated service and then say your busy and put the phone down!

  • JoAtrill Jo Atrill (@JoAtrill) reported

    @O2 been trying for last hour to set up an o2 new account. The website has taken the upfront payment and won’t go through on website. Called twice and been cut off. Help! I was on hold for 20 mins each time and cut off from advisor.

  • Jinxthem1 Jinxthem (@Jinxthem1) reported

    @O2 When did you pre warn us of this ? Your tone sounds like I’m being a problem. I’m a distressed customer so fix your attitude