O2

O2 Outage Report in Halewood, Knowsley, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Halewood, Knowsley, England 05/24/2025 10:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halewood, Knowsley, England

The most recent O2 outage reports came from the following cities: Liverpool, Chester, Runcorn and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomRuncorn Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • michelle1993g Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 anyone able to help, can’t get through on phone ?

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 can’t get through on the phone, I need help please ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nutrock1111 DGI2016 (@Nutrock1111) reported

    @O2 you are useless. I was on the phone twice, for over 30 mins a time requesting a QR code to return your phone and over priced tariff. Both times they made mistakes. You've cost me 4 hours of my time! Disgusting service!

  • dvernalls Dave Vernalls (@dvernalls) reported

    @EnglandRugby @O2 Either Joe is in line for a kit violation or that's a support bandage on his ankle - please tell me you've not broken him before the season even starts. @BathBytes

  • themole1978 James Mulhall (@themole1978) reported

    @O2 @VirginMediaCorp please watch out for a scam when upgrading your virgin media package you will be signed up to an 02 SIM card without your consent. 4 weeks and several phone calls later and still not sorted. Awful customer service from both. @BBCWatchdog

  • clarefiona22 Clare Fiona (@clarefiona22) reported

    @O2 can someone please explain why there is no supervisor to speak to when calling to complain? Issue after issue, being told different things every time we call, this needs to be sorted ASAP as leaving the country in a week. Thinking of cancelling contract if this is not sorted

  • LeakeKaren1 Karen Leake (@LeakeKaren1) reported

    @O2 Urgent. Please check you Google Play App My O2 Bill's and Payments And read the comments regarding the damage being done to yourself and Telefonica by the developer for the last listed update, preventing us from signing in and topping up plus other.

  • faulkner84 Ghost (@faulkner84) reported

    @O2 It’s not the SIM card or the phone. I have friends on O2 experiencing the same thing and have even seen posts on TikTok about users experiencing problems with your data network

  • ekwaddell Emma Waddell (@ekwaddell) reported

    Oh @O2 web chat seemed to think it is legit, just sales team, retentions and shop who are saying the deal is not with them! Having been told there are lots of extra charges, I want to know what they are @UswitchUK can you help?

  • NathFerguson Nath (@NathFerguson) reported

    @jan2086 @ThreeUK @O2 Exactly I’ve got non existent signal in my town centre and after numerous complaints they don’t seem to care to fix it and now when I complain they just ignore the complaint. They charge enough so they can fix the issue they just choose not to.

  • jemjones Jeremy Jones (@jemjones) reported

    @O2 need to know when service will be restored in SO213BD? Been down since 17 May. Do I stay with you or go to another provider?

  • david84722000 David Moth (@david84722000) reported

    @O2 What has happened to your 4G signal in the Scarborough area? It was working fine over 2 weeks ago and now it isn't working at all. Keeps coming and going and buffering on videos! Should be providing a working service to those around the area and you're not!