O2 Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Halewood, Knowsley, England
The most recent O2 outage reports came from the following cities: Chester, Seaforth, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
-
Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
-
THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
-
Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
-
Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
-
E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
-
Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
-
Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
-
Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
-
Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
-
James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
JoPaCo
(@Jopaco84) reported
@O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.
-
JoPaCo
(@Jopaco84) reported
@O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.
-
JoPaCo
(@Jopaco84) reported
@O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.
-
JoPaCo
(@Jopaco84) reported
@O2 Your system can’t even work internally, you useless pricks. I’m going to make a complaint to the FCA as you have credit checked me and won’t give me a decision and I seem to be unable to contact you over it. Well done on being the most useless company in the uk.
-
Nufc Dotcom
(@dotcom_nufc) reported
@O2 Your system limitations are a perfect metaphor for the mess you are making right now. How is a tech company so bad at doing tech? This isn't for you - this is for anyone daft enough to think of changing to you.